Billing Clerk (FTC)

Our client is looking for a Billing Clerk to join their expanding team in Birmingham. The role is hybrid (3 days in per week) after the first month, and is paying £26-30 k DOE. Graduates will be considered.

What you'll do:

• Process invoices accurately and efficiently, ensuring all billing information is correct and up-to-date before submission.
• Collaborate closely with internal teams to resolve any discrepancies or queries related to billing, fostering positive inter-personal relationships across departments.
• Maintain detailed records of all transactions, supporting the finance department with reliable documentation for audits and reporting purposes.
• Respond promptly and politely to customer enquiries regarding invoices, demonstrating empathy and understanding in every interaction.
• Assist with month-end closing activities by preparing relevant billing reports and reconciling accounts as required by the finance manager.
• Support the implementation of new billing procedures or systems by sharing feedback and participating in training sessions alongside your colleagues.
• Work together with other clerks to ensure deadlines are met while maintaining high standards of accuracy and compliance.
• Contribute to process improvements by suggesting considerate changes that enhance efficiency without compromising quality or service.
• Help monitor outstanding payments by following up gently with customers and providing updates to the wider team on payment status.
• Participate in regular team meetings, sharing knowledge and offering support to ensure communal success within the finance department.

What you bring:

• Your proven experience in billing or accounts administration demonstrates your dependability and attention to detail when handling financial data.
• You possess excellent inter-personal skills that enable you to collaborate effectively with colleagues across different departments.
• Your strong organisational abilities allow you to manage multiple tasks simultaneously while maintaining accuracy under time constraints.
• You have a polite and empathetic approach when dealing with customer enquiries or resolving issues related to invoices.
• Your proficiency in using accounting software (such as Sage or similar) ensures you can adapt quickly to new systems within the finance department.
• You are committed to continuous learning through participation in training opportunities offered by the organisation.
• Your understanding of basic accounting principles supports your ability to reconcile accounts during month-end processes.
• You demonstrate flexibility when adapting to new procedures or changes within the workplace environment.
• Your written communication skills are clear and considerate, enabling you to maintain reliable records for audit purposes.
• You value teamwork highly, sharing knowledge generously with colleagues for communal success.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates