Location: Uxbridge (Hybrid Working) Salary: £30,000 per annum + Bonus (up to 40%) Hours: Full Time, Monday to Friday, 8:30am - 5:00pm
About the Role
We are seeking an experienced and proactive Senior Credit Controller to join the commercial finance team based in Uxbridge. This is an excellent opportunity for a customer focused credit professional who thrives in a fast paced environment.
The successful candidate will be responsible for managing customer accounts, resolving queries efficiently, supporting cash flow management and ensuring outstanding debts are collected in a timely manner.
Key Responsibilities
- Managing and maintaining customer accounts to ensure prompt payment of invoices.
- Chasing outstanding debt via telephone, email and written correspondence.
- Investigating and resolving customer queries and invoice disputes efficiently.
- Performing daily cash allocations and account reconciliations.
- Assisting with cash forecasting and reporting activities.
- Building and maintaining strong relationships with customers and internal stakeholders.
- Escalating high risk accounts where necessary and supporting debt reduction initiatives.
- Producing relevant credit control reports and maintaining accurate records.
- Delivering a professional and customer focused service at all times.
About You
We are looking for a positive, motivated individual who can demonstrate:
- Previous experience in a Credit Control role, ideally at Senior Credit Controller level.
- Strong experience resolving customer queries and account disputes.
- Understanding of cash forecasting and cash allocation processes.
- Excellent communication and negotiation skills.
- A professional and confident telephone manner.
- Strong organisational skills and attention to detail.
- Ability to work independently while contributing effectively to a wider team.
Hybrid working