837 jobs found

User Researcher - Government Digital Services Inside IR35: £425-£450 per day Predominantly remote - ad hoc travel to London and Leeds ASAP - until the end of March 2027 initially We are looking for an experienced User Researcher to support complex digital services across major public-sector health and education programmes. Working within multidisciplinary teams, you will plan and deliver research throughout the service lifecycle, building a strong evidence base around user needs and ensuring findings directly inform product, design and delivery decisions. Role responsibilities Plan and deliver user research across discovery, alpha, beta and live service environments. Select appropriate qualitative and quantitative research methods based on programme needs. Conduct research with service users, professionals and internal stakeholders. Analyse findings and translate evidence into clear, actionable recommendations. Work with product managers, designers, delivery professionals and technical teams to embed user needs. Present research findings confidently to delivery teams and senior stakeholders. Maintain user-needs documentation and contribute to research repositories. Ensure research is inclusive, ethical and accessible to participants with varied needs. Key experience and requirements Strong hands-on user research experience within complex digital-service environments. Previous experience working on UK government or wider public-sector programmes. Good knowledge of GDS standards and user-centred design principles. Experience applying a range of qualitative research methods across different delivery phases. Ability to turn detailed research findings into practical recommendations for multidisciplinary teams. Strong stakeholder engagement, facilitation and research-playback skills. Experience within health, education or another complex public-service environment would be beneficial. Availability for ad hoc travel to London and Leeds when required.

An opportunity has arisen for a Programme Manager to join a well-established health research organisation and charity supporting large-scale medical research to improve disease prevention, diagnosis and treatment. As a Programme Manager, you will lead delivery across a portfolio of strategic growth initiatives, providing structure, oversight and direction to support successful outcomes. This is a 6-month contract-based role offering hybrid / remote working options, salary range of £450 - £550 per day (Inside IR35) and benefits. You will be responsible for: Lead planning and coordination across a portfolio of revenue-generating initiatives. Turn strategic priorities into clear delivery plans, milestones, ownership and timelines. Monitor dependencies, assumptions, risks and key delivery pathways. Maintain momentum across multiple initiatives by coordinating planning and addressing delivery obstacles. Introduce practical programme management processes that improve visibility and delivery confidence. Work with initiative leads to strengthen planning, sequencing and execution. Produce clear reporting to support effective decision-making and provide senior stakeholders with visibility of progress, risks and delivery confidence. Build effective working relationships across business, operational and leadership teams. Facilitate discussions to align priorities, clarify responsibilities and support timely decisions. Develop practical tools, templates and processes to support continued effective delivery. What we are looking for: Extensive experience leading complex programmes, portfolios or strategic initiatives involving multiple stakeholders. A proven record of delivering outcomes in organisations where programme delivery capability is still developing. Strong skills in planning, dependency management and risk management. Background of bringing structure, clarity and momentum to changing or ambiguous environments. The ability to influence senior stakeholders and build confidence through effective delivery leadership. Commercial awareness and understanding of how effective delivery supports business growth and organisational objectives. Comfortable working at both strategic and hands-on delivery levels. The candidates from the following background will be considered: Programme Manager, Portfolio Manager, Project Manager, Programme Delivery Manager, Portfolio Delivery Manager, Strategic Programme Manager, Programme Lead or in a similar role Particularly useful backgrounds: Business transformation Commercial growth Portfolio management Programme governance Strategic planning Healthcare Research Technology Data-driven organisations Scaling organisations Programme management capability Delivery frameworks This is a great opportunity for a Programme Manager to make a measurable impact in a research and healthcare environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003 .

Project Manager (ESN) Contract - Paying up to £465 Per Day, Inside IR35, 6 Month Initial Contract, Based in Bristol or London, Hybrid Working (3 Days on site per week), To Start ASAP Your new role We're looking for an experienced Digital & Data Project Manager to join a high-profile transformation programme, helping modernise how critical data is managed, stored, retained, archived and reported. You'll take ownership of key data-focused outcomes and act as the central point of coordination across multiple business and technical workstreams. This is a great opportunity for someone who enjoys bringing structure to complex programmes, managing senior stakeholders and driving delivery across large-scale digital transformation. What you'll be doing: Lead the delivery of key digital and data outcomes across multiple workstreams Translate strategic objectives into clear delivery plans, milestones and priorities Manage risks, issues, dependencies, decisions and change throughout delivery Coordinate business, technical and third-party teams to maintain pace and alignment Lead governance meetings, workshops and go/no-go and launch readiness activity Provide clear progress reporting, including through Jira, highlighting actions and escalations Build strong relationships with senior stakeholders and delivery teams Ensure delivery follows appropriate programme governance, assurance and project management standards Maintain focus on business outcomes, benefits and successful implementation What you'll need to succeed Strong Project/Programme Management experience within complex digital transformation Experience delivering digital, data storage, data management, retention or archiving projects would be particularly relevant Excellent RAID management, governance and delivery planning skills Strong senior stakeholder and third-party relationship management Confident working across both business and technical teams Experience with Jira and programme/project reporting Strong communication, leadership and decision-making skills Previous ESN experience would be a strong advantage What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Data Delivery Manager Ready to lead high-impact data delivery? We're looking for an organised, proactive professional to drive data initiatives, coordinate cross-functional teams, and keep delivery on track in a fast-paced environment. What you'll do: Lead the delivery of data projects across multiple teams. Manage risks, dependencies, and competing priorities. Partner with Product Owners and key stakeholders to drive progress. Keep data delivery visible, aligned, and on schedule. Skills and experience you need as Data Delivery Manager: Exceptional stakeholder management-confident working with senior leaders and multiple teams. Strong delivery mindset-organised, proactive, and always planning ahead. Experience delivering within data environments (pipelines, MI, analytics-not general IT). Ability to manage competing priorities, dependencies, and high-paced delivery. Clear, confident communicator who can influence, challenge, and drive progress. If you're passionate about turning data into business impact and thrive on making things happen, we'd love to hear from you. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

IT Support Technician - Contract Location : Amersham Salary : £200-£250 per day (Inside IR35) Contract : Initial 3 Month Contract Working Pattern: Fully onsite Sector : Independent Education - Enhanced DBS required / on the update service The Role We are recruiting for an IT Support Technician to join the internal IT team of a well-established independent school in Amersham. This is a varied, hands-on position covering day-to-day IT support, hardware, systems, networking and project work. Working closely with the IT Manager and wider IT team, you'll support staff and pupils across a busy IT environment. This is a great opportunity for someone who enjoys being an IT all-rounder and wants exposure to different areas of technology rather than being limited to one particular area. What You'll Be Doing Providing day-to-day IT support to staff and pupils. Troubleshooting hardware, software and network issues. Supporting Windows laptops and desktops, Chromebooks and iPads. Managing users, accounts and devices across Microsoft 365, Active Directory and Intune. Supporting Windows Server and Hyper-V environments. Assisting with Cisco Meraki networking and Wi-Fi. Setting up, configuring and maintaining laptops, desktops and other IT equipment. Supporting classroom technology, interactive displays and AV equipment. Carrying out hardware repairs, upgrades and general maintenance. Managing helpdesk tickets and responding to user requests. Supporting printers and other technology across the site. Assisting with new device deployments and technology rollouts. Getting involved with IT upgrades, infrastructure improvements and wider projects. Working alongside the IT team to ensure systems and technology run smoothly across the school. What We're Looking For Previous experience within an IT Support, IT Technician, IT Engineer or similar technical role. Good knowledge of Windows desktops and laptops. Experience with Microsoft 365 and Active Directory. Good general networking knowledge. Strong hardware and software troubleshooting skills. Any exposure to servers, virtualisation or cloud technologies would be beneficial. Confident communicating with users with different levels of technical knowledge. A proactive, hands-on approach to problem solving. Comfortable working independently as well as part of a small IT team. Someone who enjoys variety and is happy getting involved across different areas of IT. Previous experience within education or a school environment would be beneficial but isn't essential. Candidates coming from an MSP, internal IT team or similarly varied technical environment would also be well suited.

IT Service Analyst London - hybrid working is offered where operationally feasible, after probation Competitive salary , negotiable depending on your experience and expertise + benefits Core Support hours are between 8am and 6pm on weekdays. Some additional on call rota support will be required. Additional support hours mean that you will be required to be part of the On Call Rota - Monday-Friday 6pm-9pm, and weekends 9am - 12 noon, approximately once in every six-eight weeks. Are you ready to bring your IT and customer service expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart At MHA, we're about people first - our people, our clients, and the communities we serve. As one of the UK's top 15 accountancy firms and a proud member of Baker Tilly International, the 9th largest network in the world, we are a hub of global knowledge with a strong local commitment. Our people-focused approach truly sets us apart. Here, you won't just be another face in the firm; you'll be part of an ambitious, driven team dedicated to continuous learning and growth. We invest in our people because they are the foundation of our success. We take immense pride in being awarded gold for Investors in People. This recognition reflects our deep commitment to nurturing talent and ensuring every individual feels valued and supported. Qualification and Essential Skills Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and communications Experience working within an IT Managed Service environment A good general knowledge of end user technologies, e.g. PC's, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis A broad understanding of technology and a good level of awareness of technical concepts Excellent knowledge of Microsoft products Any experience supporting business applications would be an advantage Purpose of the Role The coordination and assurance of all IT Services, ensuring high quality, consistent, professional and service level driven support is delivered to the MHA staff and partners (customers). The role of the IT Support Analyst is to provide outstanding service to our customers. Focusing on your aligned region, offices and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver exceptional value. Support the delivery of an IT service that is reliable, resilient, scalable and secure and puts the customer's experience at the forefront. Proactively contribute to the service improvement plan and take ownership for your region. Work with the Service Managers and the IT Service Team to monitor the service delivered by our IT Managed service providers, ensuring that there is a seamless approach to service and a relentless drive to delight our customers. Build great relationships with our key customers in your region and be known as the 1st point of escalation for any service queries. Where complaints do arise, ensure that the Service Managers are informed promptly. Work with the Service Managers to create a customer engagement plan for your region. The primary focus is to continuously improve services, saving time and removing frustration. Using your own knowledge and detailed analysis of tickets and current trends to identify and drive opportunities for improvement. A key part of the role is to help our customers to achieve value from IT through improved understanding of the tools available. Through the delivery of workshops, knowledge materials and focused communications. You will be expected to tailor these to the specific needs of your region, offices and customers. Service Desk - In your role you will monitor the queues in your region and ensure that expectations are being met or managed. You will not personally fix each ticket, but you will be responsible for progress and escalation where necessary. You will take calls and log them into our ITSM and allocate them to the relevant colleague if you are unable to do a first-time fix. Applications and selected systems will be passed to your queue for 2nd level investigation and resolution. This will involve working with vendors and other parts of the IT team but in all cases ownership for resolution remains with the IT Service Analyst. The role covers several offices within a region and therefore weekly UK travel, and Agile working will be necessary. Main Responsibilities Ensure that all the Service to your offices and customers are delivered in a customer centric manner that is also secure, efficient and cost-effective. The activities associated with this include: Help our customers with questions and allow them to get the most out of our systems by resolving their issues so they can focus on what is important Provide high quality support to customers by email, phone and in person Record, update and resolve support tickets and service requests Identify and find solutions to problems Configure, distribute, maintain and dispose of IT equipment according to established processes Support the use of office IT equipment including meeting room technologies Resolve 1st and 2nd line application issues and manage the 3rd line support where necessary Delivery engaging training & awareness sessions to groups of customers The offering Genuine Work Life balance 33 days holiday Inc. bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days) Competitive salary package Employee Recognition awards. Paid CSR Volunteering time. Accredited Investor in People. A new and improved programme for Succession planning and supportive management structure to help you realise your potential. And more!

Are you an experienced ICT Supplier Manager who knows how to hold suppliers to account, cut through jargon, and drive real business outcomes? We're looking for a commercially astute and technically aware ICT Supplier Manager to take ownership of our supplier management function. This is a key role within ICT Governance, acting as the single point of contact between ICT and our technology suppliers while ensuring the services delivered genuinely meet business needs, not just contractual metrics. This role is ideal for someone who can establish credibility quickly, and confidently challenge suppliers to deliver on their commitments. The Role You'll be responsible for managing the performance, governance, commercial relationships, and risk oversight of a diverse portfolio of ICT suppliers, including managed service providers, cloud vendors, software providers, telephony partners, and infrastructure suppliers. Key responsibilities include: Owning and developing the ICT supplier management framework. Acting as the single point of contact between ICT and all technology suppliers. Managing supplier performance, service reviews, KPIs, SLAs, and governance reporting. Holding suppliers accountable for service quality, delivery standards, and contractual commitments. Challenging poor performance, driving remediation plans, and escalating where necessary. Managing supplier contracts, renewals, negotiations, and service credits. Overseeing supplier risk, compliance, and assurance activities. Developing supplier exit strategies and maintaining awareness of alternative solutions. Producing meaningful management information and supplier scorecards for senior leadership. Supporting a regulated technology environment across multiple European jurisdictions. About You We're looking for someone who combines strong commercial awareness with the confidence and technical understanding to challenge suppliers effectively. You'll ideally have: Significant experience in supplier, vendor, or technology contract management. Experience managing managed service providers, cloud suppliers, software vendors, telephony providers, or outsourced technology partners. A proven track record of improving supplier performance and delivering measurable outcomes. Strong contract management and commercial negotiation skills. Experience producing governance reporting and supplier performance metrics for senior stakeholders. Knowledge of third-party risk management and supplier assurance. Understanding of GDPR, DORA, NIS2, FCA requirements, or other regulated environments. A good understanding of IT infrastructure, cloud services, networking, and IT service management principles. What Will Make You Stand Out? We're particularly interested in candidates who: Can quickly take ownership of an established supplier estate and further develop the function. Have the technical understanding to see through unnecessary complexity, challenge suppliers constructively, and ensure discussions focus on outcomes rather than excuses. Are comfortable asking difficult questions when commitments aren't being met and driving suppliers towards resolution. Take accountability, solve problems, and deliver results without waiting for direction. Think strategically about supplier relationships while remaining highly effective operationally. Hybrid Working Available Occasional Travel Required Desirable Qualifications ITIL Foundation or equivalent. CIPS qualification or similar commercial accreditation. Experience within financial services or another regulated industry. Experience supporting supplier audits, regulatory reviews, or supplier exit activities. Why Join Us? This is an opportunity to shape and lead supplier management within a growing organisation. You'll have significant visibility across the business, influence key supplier relationships, and play a critical role in ensuring technology partners deliver the quality, resilience, and value our business expects. If you're a confident supplier management professional who isn't afraid to challenge, influence, and drive results, we'd love to hear from you.

IT Manager My client is a well established yet growing manufacturing company that due to an exciting period of IT change and growth are looking for a proven "hands on" IT Manager. The IT manager will have a proven IT Infrastructure background with a broad range of technical skill across technology such as Infrastructure, Cloud, Networking, Security etc. (M365, Sharepoint, Intune, Entra, SonicWall, UniFi, Dell Servers, Freshdesk, Cyber Essentials) As IT manager you will be responsible for the delivery, support, security and ongoing improvement of the businesses technology services. The IT manager will be working closely with the Head of IT to deliver IT projects, oversee operational support, strengthen cybersecurity, manage specialist suppliers, develop junior team members and help the business adopt technology and AI safely and effectively. This opportunity would be perfect for an existing "hands on" / Techie IT manager looking for a fresh challenge where their ideas will be listened to and where they can have a real impact, or someone withing IT Managed Services / Consultancy that is at a stage where they would like to take ownership and develop and single environment and see the fruits of their labour develop. Genuine opportunity to get hands on in projects work around Cloud, Networking, Security and how AI can advance and develop the business further. This role is based onsite in Coventry with occasional visits to a couple of other sites within the UK. Fabulous opportunity to join a well established yet growing company at an exciting time as the companies technology develops. IT Manager M365, Sharepoint, Intune, Entra, SonicWall, UniFi, Dell Servers, Freshdesk, Cyber Essentials.

Job Description This is an exciting opportunity for an accomplished Senior Project Manager / Delivery Lead to join us on a 6-month contract and take ownership of a number of significant workstreams within Prometheus, our estate agency technology transformation programme. The role will lead delivery from mobilisation and detailed planning through build, testing, implementation and operational handover, working with the Programme Manager to ensure alignment to the integrated programme roadmap. Key Responsibilities: Own end-to-end delivery of agreed Prometheus workstreams, establishing clear scope, outcomes, deliverables, milestones and acceptance criteria. Create and maintain credible workstream plans, resource forecasts, critical paths, delivery controls and RAID logs; feed dependencies and progress into the integrated programme plan. Lead multidisciplinary teams across Product, Engineering, Architecture, Data, QA, Security, Change, Operations and external suppliers; drive decisions and remove delivery blockers. Manage interdependencies across CRM, data migration, APIs/event-streaming, reporting, testing, release planning and business readiness, escalating material impacts promptly. Provide accurate weekly status, milestone and financial reporting to the Programme Manager, PMO and EA Head of Delivery, with clear risks, options, recommendations and decisions required. Hold suppliers and delivery partners to agreed plans, statements of work, deliverables, quality standards and commercial commitments. Apply appropriate Agile, SAFe delivery practices, including backlog refinement, iteration planning, release management and outcome-based tracking. Coordinate test strategy, defect resolution, non-functional assurance, security, data protection and operational readiness with accountable specialist teams. Partner with business and brand stakeholders to plan deployment, training, communications, adoption and a controlled transition to BAU support. Experience and Skills Required: Proven senior project management or technology delivery leadership within complex CRM, digital or enterprise platform transformation . Demonstrable ownership of multiple concurrent delivery workstreams, including integrated planning, dependencies, governance and supplier management. Strong technical understanding enabling effective engagement with architecture, software engineering, data migration, cloud platforms and enterprise integrations. Excellent stakeholder engagement and communication, able to turn complex technical issues into clear delivery decisions for senior audiences. Experience coordinating internal teams and third parties across delivery, testing, change and operational readiness. Working knowledge of Agile delivery approaches (Scrum, Kanban, SAFe) alongside structured project governance and change control. Comfortable using Jira, Azure DevOps or comparable tools for delivery tracking, reporting and planning. Desirable: Experience of estate agency, financial services or other regulated, multi-brand customer-facing environments. Practical exposure to Microsoft Azure, .NET, SQL, APIs, event-driven integrations or enterprise data migration. Formal project or delivery qualification such as PRINCE2, APM, PMI or SAFe Our Commitment to Inclusion Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of , race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status. CF00961

Project Manager / Transformation / Business / IT / Governance / Product Model / Operating Model / TOM / Governance / Reporting / Planning / Hybrid Remote / Warwickshire / 6-month contract / £550 - 700 per day Inside IR35. Oe of our leading clients is looking to recruit a Project Manager. Location - Hybrid / Warwickshire / Remote - approx. 1-2 days per week onsite. (Ideally you will be based within 1.5 hours of Warwickshire) 6-month contract £550 - 700 per day Inside IR35 You will be working as a Project Manager on a Product Model transformation programme so any experience of working on projects with exposure to Product Model Design, Target Operating Model Design, TOM. The project/programme will include both business and IT elements and people change / business change / transformation / adoption. Experience: Strong project management - governance, planning, risks, issues, reporting, standards Stakeholder management IT and business project experience Transformation / change Prince 2 / Agile Desirable: Exposure to Operating Model related projects Exposure to regulated sectors such as Financial Services, Utilities, Telecoms

Role: Telecom Network Delivery Manager (12-Month Contract) Location: Manchester (Hybrid: 3 days/week in-office) Status: Inside IR35 We are seeking an experienced Delivery Manager to oversee the end-to-end rollout of network assets and indoor cellular solutions. You will take projects from the initial physical survey stage through to live operational handover, ensuring all deployments meet strict time and budget constraints. Key Responsibilities: Manage the full lifecycle of indoor network deployments. Coordinate and manage small works contractors, main suppliers, and Openreach Fibre deliveries. Forecast stock requirements and manage project data builds for first-time site activation. Update and maintain project tracking tools (Site tracker, SAP, etc.). Deliver weekly governance reports and engage with stakeholders up to the Director level. Experience Required: Proven background in Project/Delivery Management within the UK telecommunications sector. Expertise in vendor equipment, cell site deployment, and BTS rollouts (indoor solutions preferred). Experience managing external contractors and physical network logistics. Familiarity with telecom project tracking tools. Strong matrix management and senior stakeholder communication skills. If interested, kindly send me your updated CV to Randstad Technologies is acting as an Employment Business in relation to this vacancy.

First Line Manager - Nights (4 on / 4 off) Location: Coleford £34,000 per annum + £1,750 Shift Premium Staffline are recruiting for an experienced First Line Manager (Nights) to join our team at Suntory, Coleford. This is a fantastic opportunity to take ownership of night operations, working on a 4 on / 4 off rota, managing a busy logistics environment, and ensuring smooth coordination of transpo click apply for full job details

Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. This role is a Principal Applications Engineer position within Thales UK's engineering tooling team, focused on modernising and migrating the company's engineering environments to a cloud-based Azure platform while maintaining existing toolsets and supporting engineering users throughout the transition. Location(s): Crawley or Reading or Cheadle or Bristol or Glasgow or any other Thales site in the UK Role purpose and context: Thales is transforming how it delivers tools to its engineers by building the next generation of Engineering Environments on a cloud-based platform. In this role, you will: Build and support a modern, cloud-native tooling environment that provides an outstanding experience for engineering teams across the UK. Lead migration from legacy on-prem or older tooling to new Azure-based solutions, ensuring continuity of service during the transition. Work in an agile development team, collaborating closely with a Technical Product Owner and other stakeholders to plan, prioritise, and deliver improvements. Provide coaching and guidance to more junior team members and champion best practices in deployment, automation, and operations. The role sits at the intersection of platform engineering, DevOps, and internal developer experience, with a strong emphasis on reliability, automation, and user satisfaction for engineering teams. Key responsibilities Your core accountabilities include: Deploy and support industry-leading tools on Thales' cloud-based Azure infrastructure (e.g., CI/CD, artifact management, code quality, licensing). Build or modify deployment solutions where off-the-shelf reuse isn't possible, often using Infrastructure as Code (IaC) and automation. Improve current processes through automation, reducing manual effort and increasing consistency and reliability. Maintain existing environments through the transition phase, ensuring stability for engineering users while new platforms are rolled out. Support delivery teams with automated tools and scripts to provision infrastructure resources (compute, network, storage) in a simple and efficient manner. Implement operational best practices, including supervision/monitoring, backups, archives, and log management, to ensure robust, secure, and auditable environments. You'll maintain principal relationships with engineering users, the Technical Product Owner, Service Delivery Manager, Delivery Manager, and Head of Discipline to align tooling with business needs. Technical stack and skills We are looking for strong hands-on experience in modern DevOps and platform engineering technologies. Highly desirable skills include: Linux administration and scripting CI/CD methodologies and pipeline design Kubernetes and Docker for containerisation and orchestration JFrog Platform (Artifactory/XRay) for artifact and dependency management GitLab for source control and CI Ansible for configuration management and automation Python for scripting and tooling Virtual Machines and cloud infrastructure concepts Plus experience in any of the following is a strong advantage: Atlassian Suite (Jira, Bitbucket, Confluence) Siemens Polarion (requirements/ALM) FlexLM License Server Black Duck SCA, Coverity, SonarQube (security and code quality) Jenkins (CI/CD) Benefits: Performance-related bonus Half day every Friday, usually finishing around 13:00 28 days annual leave (plus bank holidays) with opportunity to buy up to 40 hours/year (pro rata) 24 hours volunteering paid for Private healthcare Pension scheme Life cover 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. If approved by the MOD, a dual national from a non-ITAR country may be considered. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!

About The Role FDM is a global business and technology consultancy seeking a Change Manager/Analyst to work for our client within the Financial Services sector. This is initially a 6-12 month contract with the potential to extend and will be a hybrid role that will be based in Bristol / Edinburgh. Our client is seeking a Change Manager/Analyst who is responsible for the governance, administration, assurance, maintenance and continual improvement of the enterprise Change Management practice. The role will support the Change Management strategy, ensuring that changes are assessed appropriately, risks are identified and mitigated, governance standards are adhered to, and service disruption resulting from change activity is minimised. Responsibilities Change Management Governance Support the enterprise Change Management strategy and roadmap alongside the Head of Change and Configuration Management. Implement and support the Change Management practice across the organisation. Maintain and continuously improve Change Management policies, standards, controls and procedures. Provide governance and oversight of the end-to-end Change Management process. Ensure change activities are conducted in accordance with organisational policies and audit requirements. Identify opportunities to improve change controls, governance and service stability. Act as a subject matter expert for Change Management processes and best practices. Support Change Advisory Boards (CABs) and other governance forums. Change Assurance and Quality Management Review and validate changes to ensure appropriate assessment of risk, impact and implementation approach. Challenge incomplete, inaccurate or poor-quality change submissions. Work directly with Change Owners to improve change quality and planning standards. Ensure appropriate testing, validation, communication and rollback plans are documented. Promote consistency in change risk assessment and categorisation. Monitor and report on change success rates, failed changes and change-related incidents. Identify trends and recurring causes of change failure and drive improvement initiatives. Emergency and Expedited Change Management Govern Emergency and Expedited Change processes. Ensure emergency changes receive appropriate review, approval and documentation. Provide oversight and challenge of high-risk and urgent change activities. Conduct post-implementation reviews of emergency and expedited changes where required. Identify recurring emergency changes and work with stakeholders to improve planning and reduce future occurrences. Monitor compliance with emergency change controls and escalation procedures. Collaboration with Problem and Incident Management Develop strong working relationships with Incident Management and Problem Management teams. Participate in investigations of change-related incidents and service disruptions. Support root cause analysis activities where change is identified as a contributing factor. Own and coordinate post-incident follow-up actions assigned to Change Management following change-related incidents. Ensure actions assigned through Problem Management are tracked, progressed and completed within agreed timescales. Drive accountability across technology teams for implementing corrective and preventative actions. Ensure lessons learned from incidents are embedded into Change Management processes and governance controls. Stakeholder Management Build strong partnerships with: Incident Management Problem Management Service Management Configuration Management Asset Management Enterprise Architecture Information Security Risk and Compliance Application and Infrastructure Teams Delivery and Project Teams Promote adoption of Change Management best practices across Technology Services. Provide coaching and guidance to Change Owners and stakeholders. Influence teams to improve change quality, planning and risk management practices. Reporting, Metrics and Compliance Produce management information and reporting on Change Management performance. Monitor key metrics including: Change success rate Failed changes Emergency change volumes Change-related incidents PIR completion rates Process compliance Identify trends, risks and opportunities for improvement. Support audit and regulatory activities relating to Change Management. Ensure governance and compliance reporting is accurate and timely. About You Experience supporting IT Change Management processes- Review, coordinate and manage technology changes to ensure risks, impacts and implementation plans are properly assessed and documented. Strong stakeholder management skills- Build effective relationships across technology, service management, risk, security and project teams to drive successful change outcomes. Risk and governance awareness- Ensure change activities comply with internal policies, controls and governance standards while minimising operational risk and service disruption. Change reporting and analysis- Monitor change performance metrics, identify trends, investigate change failures and provide recommendations for continuous improvement. Collaboration with Incident and Problem Management teams- Support investigations into change-related incidents, contribute to root cause analysis activities and ensure lessons learned are embedded into future change processes. About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'.

Company Description Location: Newbury + ( Hybrid Working) Working hours: Full time 37.5 hours per week - Mon to Fri Duration: 12 months secondment Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. You'll join the Networks Budget Governance team, a central function responsible for the end-to-end financial governance of a multi-billion-pound budget across Capex, Opex and operational processes. This is a high-impact role where your work directly supports how we plan, invest and deliver our network infrastructure. What you'll do You'll take ownership of financial performance across Networks, bringing clarity to complex data and enabling better decision-making at senior levels. This role blends financial analysis, governance, stakeholder engagement and process improvement, giving you exposure across a large-scale, fast-moving environment. • Lead end-to-end financial performance reporting across Networks, including forecasting, budget tracking, variance analysis and reforecasting • Deliver Capex and Opex reporting, providing clear insight into performance, risks and opportunities • Identify and track financial risks, ensuring alignment to budget and proactively flagging emerging issues • Support planning cycles including annual budgets, quarterly forecasts and financial reviews • Drive insight and value through performance analysis, JBP tracking and synergy monitoring • Improve reporting processes through automation and standardisation to reduce manual effort and increase speed of insight • Build strong relationships with Finance, PMO and operational teams to provide trusted financial support • Contribute to AI-driven and self-serve reporting capabilities to enhance data accessibility and decision-making Qualifications Who you are You bring a strong analytical mindset with the ability to turn complex financial data into clear, actionable insights. You're comfortable working across multiple stakeholders and thrive in a fast-paced, delivery-focused environment. • Strong analytical and problem-solving capability, with advanced Excel skills (e.g. pivot tables, lookups, automation) • Experience working with financial reporting, forecasting or performance analysis in a complex environment • Ability to build and maintain reporting tools (Power BI experience is beneficial) • Confident communicator who can challenge constructively and influence stakeholders • Strong organisational skills with the ability to manage multiple priorities under pressure • Experience working within governance, PMO or structured delivery environments • Understanding of financial processes, systems (e.g. SAP or Oracle) or data-driven decision-making • Proactive mindset with a focus on continuous improvement and process optimisation Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Company Description Lead Digital Product Manager Location: Newbury HQ + Hybrid working Working Hours: Full time 37.5 hours per week - Mon - Fri Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description A high impact role, the Lead Digital Product Manager will own the strategy for our high value digital products and be responsible for the development and end-to-end lifecycle management for the critical products within the digital portfolio, leading our digital transformation. Working in partnership with senior stakeholders across Digital Growth, Proposition, Sales and Service teams, you will translate business priorities and customer needs into a clear, prioritised product roadmap to drive business growth, customer satisfaction and digital product adoption. You will need strong leadership skills, stakeholder management, sound commercial judgement, and the ability to drive outcomes through influence. What you'll do Digital Product Strategy & Transformation Define the role and purpose of high value digital products within the Business Digital ecosystem and align to the wider digital strategy, leading the digital strategy within transformation programmes. Own and evolve the product strategy and multi-year roadmap across digital products (portals, app, chat, and future AI capabilities), catering to all Business customer segments (SoHo, SME, Corporate, Public Sector and Indirect). Ensure alignment between the product strategy, customer needs and commercial objectives. Own the digital capex across digital products, ensuring clear forecasting and accurate business cases. Digital Product Performance & Optimisation Own performance of the digital product against focus KPI's (e.g. adoption, engagement, digital containment). Identify and lead opportunities to improve the product effectiveness and customer value. Use data and insight to continuously refine product direction and drive continuous improvement Capability Roadmap & Planning Define the capabilities required across the digital product to support business and customer needs. Prioritise product investment to drive growth and customer satisfaction. Align the product roadmap with Technology teams and platform constraints. Enabling Growth and Propositions Partner with Digital Growth, Propositions and key stakeholders across Business and externally to ensure the digital product supports GTM plans and new product/proposition launches to drive tangible market impact. Translate commercial priorities into scalable digital product capabilities. Delivery Alignment Work closely with Sales and Service Product Owners to shape decision making to ensure effective execution of the roadmap within customer journeys. Manage third party tools and external partner relationships as required, maximising opportunities to leverage additional features or capabilities for Business customers. Leadership Provide matrix management support to junior product managers where relevant Ensure digital product strategy is clearly communicated and understood across the full team, and alignment to the broader business strategy understood. Qualifications Who you are Significant experience leading digital product strategy and product management with execution accountability across complex digital platforms (e.g. apps, portals, self-service ecosystems), with the ability to work effectively with engineering teams and shape scalable, integrated solutions. Strong understanding of business customer behaviour, enterprise technology and digital transformation Proven ability to define product vision and roadmaps, balancing long-term direction with a strong focus on prioritisation, pace and delivering measurable value quickly. Experience translating business and customer needs into clear digital product capabilities and priorities, and prioritising across multiple initiatives to maximise overall business value, with a demonstrated use of data and performance metrics (e.g. adoption, engagement, conversion, digital containment) to drive product decisions and optimisation. Proven ability to challenge, influence and align senior stakeholders in matrix organisations, particularly across commercial, proposition, technology and customer experience teams, to ensure focus on the highest-value opportunities. Leadership experience, including supporting and developing Product Managers and/or Product Owners. Experience in telecommunications, technology or digital-first organisations; B2B experience beneficial but not essential; and comfortable operating in evolving environments. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Description Would you like to help drive the growth and technical software delivery expertise of a global company that works with 91% of the Fortune Global 500? Are you an experienced engineer who is fluent with the latest AI and agentic tooling, thrives on AI agent-led delivery, and can think on your feet to propose innovative solutions to challenging problems? If so, we have an exciting opportunity to join our Willis Neuron Technology team in the UK. This is an exceptional opportunity to play a key role in developing the change capabilities of a global financial services organisation, where our delivery model is pivoting towards AI agent-led development, and the focus is on practical delivery and reacting to the highest value business needs. You will hit the ground running: building AI-enabled products with large language models and modern agent frameworks and directing AI coding assistants to deliver at pace. You will turn concepts from our architects and product managers into working software quickly, challenge technical design and delivery choices, and bring the analytical rigour needed to take AI solutions safely into production. The Role Design, build and productionise AI-enabled features and services using large language models, RAG, prompt engineering and agent frameworks / orchestration (such as LangChain, LangGraph or Semantic Kernel). Take AI solutions beyond prototype, owning evaluation, testing, guardrails, observability, security and cost management. Rapidly prototype and validate ideas, turning concepts into working software within days and proving out how to build the solution properly at scale. Deliver hands-on development of class leading web-based applications and services, integrating AI capabilities with our existing platform (C# / .NET, React and/or Angular, Python) and our Azure cloud and DevOps tooling. Direct AI coding assistants and agentic workflows (e.g. GitHub Copilot, Claude Code) alongside your own hands-on expertise, and rigorously review both human-written and AI-generated code against our architectural, development and security standards. Own delivery of a small suite of business-related projects, ensuring architectural and solution alignment with the wider technical vision. Drive adoption of AI agent-led delivery across the team, coaching others in effective and responsible use of AI tooling so the capability spreads. Challenge established development processes and procedures, particularly how AI agents are integrated into the SDLC, and work closely with the Engineering Leads on tooling adoption and delivery outcomes. Track AI and agentic technology trends outside the organisation and apply them pragmatically to our products, whilst developing deep domain knowledge. Qualifications What you'll bring Essential Experience Practical experience building with AI and agentic technologies: large language models, RAG, prompt engineering, and agent frameworks / orchestration (such as LangChain, LangGraph or Semantic Kernel). Hands-on experience using AI coding assistants and agentic development tools (e.g. GitHub Copilot, Claude Code, Cursor) in a professional delivery setting, and the ability to critically review, validate and secure the code they produce. Strong hands-on software engineering experience (minimum 10 years commercial), with React and/or Angular, TypeScript, C# / .NET and Python. Hands-on commercial experience in Azure cloud, using GitHub and Azure DevOps, across all phases of the SDLC and Agile delivery. Proven ability to rapidly prototype and validate ideas, moving a concept from whiteboard to working demo in days. Demonstrable experience leading, influencing and mentoring through hands-on contributions. Experience of working in a financial services organisation, preferably with exposure to the insurance industry / insurance broking. Where this directly relevant experience is not available, we will be looking for an ability to rapidly become effective in a new, unfamiliar environment. First-rate communication skills, applied to rapid and creative problem solving with technical and business stakeholders in an occasionally pressurised environment. Comfortable working on your own initiative or as part of a broader project team, remotely or face to face, and confident challenging established approaches. Desirable Experience: Experience running AI / LLM solutions in production at scale, including evaluation frameworks, guardrails and cost management. Experience designing or orchestrating multi-agent workflows, and familiarity with agent protocols (e.g. MCP) for integrating AI agents with engineering pipelines and enterprise data. Experience with microservice based architectures and containerisation. Experience building and working with mathematical algorithms, or with geospatial, catastrophe or financial-modelling data. Experience understanding and translating complex business processes across multiple stakeholder groups. BSc degree qualified in a quantitative discipline (Mathematics, Science or Computer Science). The role offers hybrid working with travel to office expected on a regular cadence for meetings and workshops. Some occasional travel may be required as part of the engagement with business and technology stakeholders. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email

Company Description VodafoneThree - Contracts Lead (MBNL) Location: Newbury + Hybrid Working Hours: Full time 37.5 hours per week - Mon to Fri Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, wherewe'recontinually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. Job Description What you'll do As a Contract Manager, you will develop and own the contract management plan to provide support and management of the in-life cycle of large-scale contracts with key Suppliers or Partners. You will provide contractual clarity and positions to internal stakeholders, highlight any risks to the Partnership Lead and present clear mitigation plans to articulate VodafoneThree's position. You will work closely with the operational teams responsible for delivering the Network Design, Build, and Operational obligations within the contract, ensuring a clear understanding of contractual commitments and responsibilities at a working level. You will also collaborate with key supporting functions, including Finance, Procurement, and Legal, to ensure the effective management of payments, credits, commercial governance, contractual compliance, and risk. In addition, you will identify and help realise commercial opportunities within the contractual framework. You will build strong, collaborative relationships with suppliers and partners and act as the primary point of contact for all contract-related matters, both internally and externally. Act as the subject matter expert and primary point of contact for all contractual matters, providing contract interpretation and guidance to operational stakeholders and collaborating with Legal and Procurement to ensure a consistent understanding of contractual rights, obligations and risks. Develop, implement and manage effective governance and assurance processes to monitor, track and report supplier, partner and VodafoneThree compliance with contractual obligations, commitments and performance measures. Provide regular reporting and insight to key stakeholders, highlighting contractual compliance, commercial performance, risks, issues and opportunities for improvement. Lead contract change management activities, including the preparation, review and submission of formal contractual communications, notices and change requests in accordance with contractual requirements. Provide contractual guidance and commercial insight to Strategy and operational teams, ensuring contractual frameworks support network optimisation objectives and the delivery of the UK's Best Network. Manage contractual disputes and escalations, engaging Legal and Procurement colleagues as appropriate to validate contractual positions, manage risk and support the achievement of commercially effective outcomes. Own and coordinate all formal contractual communications with suppliers and partners, ensuring consistency, governance compliance and protection of VodafoneThree's contractual position. Build and maintain strong collaborative relationships with internal and external stakeholders, working closely with operational, Finance, Legal and Procurement teams to ensure contractual obligations, milestones and deliverables are clearly understood and achieved. Identify, assess and manage contractual and commercial risks, developing and implementing mitigation strategies while supporting the identification and realisation of opportunities within the contractual framework. Qualifications Who you are: Significant experience in commercial contract, supplier or strategic partner management within a technology-enabled business environment. Strong understanding of how technology, products and services deliver strategic business value and operational outcomes. Ability to interpret complex contracts and provide pragmatic guidance on contractual rights, obligations, risks and opportunities. Experience working effectively with technical, operational and strategy teams to support the delivery of business objectives. Proven stakeholder management skills, with the ability to influence and collaborate across business functions, including Finance, Legal and Procurement. Experience managing contractual governance, supplier performance, contract changes, disputes and commercial risk. Excellent communication and relationship-management skills, with the ability to engage confidently with senior stakeholders, suppliers and partners. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Description WTW Insurance Consulting and Technology are embracing Continuous Delivery as part of our Software Development Life Cycle. At the heart of this, we are looking for a talented and experienced SaaS / DevOps Release Manager to join us to help expand and manage our approach, capabilities, tools, and colleagues to deliver agile release management. This role will be responsible for and lead key aspects of release management including planning, scheduling, communications, team coordination, deployment, and feature release. You will work closely with teams and stakeholders across the business including product management, engineering, and security to lead continuous release plans and establishing continuous improvement practices. The Role As a SaaS / DevOps Release Manager, you will : Release Management & Governance Establish and manage modern release practices including quality gates, automated checks, and release readiness criteria Ensure alignment with governance, security, and compliance requirements while minimising manual intervention through automation Manage risks, dependencies, and release decisions across multiple product teams DevOps & Automation Enablement Drive the adoption of CI/CD pipelines, release orchestration, and infrastructure automation across teams Work directly with engineering teams to embed release processes into delivery workflows (e.g. pipelines, GitOps, environment promotion models) Identify opportunities to replace manual release activities with automated, repeatable processes Support teams in implementing progressive delivery techniques (e.g. feature flags, canary releases, blue/green where applicable) Tooling & Platform Integration Collaborate with platform and engineering teams to align on DevOps tooling, pipeline standards, and release frameworks Ensure release processes are integrated into developer tooling and platform capabilities, not operated separately Contribute to standardisation of release patterns across SaaS products Continuous Improvement & Metrics Define and track DORA-style metrics (deployment frequency, lead time, change failure rate, recovery time) Drive continuous improvement through data-led insights Contribute to the evolution of ICT DevOps and SDLC practices Coaching & Capability Building Coach teams on DevOps practices, automation, and modern release approaches Help teams transition from manual, process-heavy release management to automated, flow-based delivery Act as a bridge between engineering, architecture, and governance Qualifications What you'll bring The essential skills/experience for this position are: Demonstratable experience (at least 3 years) in release management for a SaaS organisation releasing new features and updates on a frequent (e.g., team sprint) basis to customers Great working experience of Agile, SDLC and DevOps practices to effectively fulfil the role Experience in modern release management tooling e.g. ServiceNow, BMC Managing multiple and varied internal stakeholders and customers and cross-functional teams Contributions into wider organisational practice improvement and evolution Knowledge and passion for new techniques to achieve release management goals and evidence to show continual improvement of release management approach Strong working knowledge of CI/CD pipelines (e.g. Azure DevOps, GitHub Actions) and release automation Experience implementing pipeline-based release controls, automated testing, and deployment strategies Understanding of infrastructure as code (e.g. OpenTofu) and environment management concepts Experience with cloud-native SaaS architectures (preferably Azure) Familiarity with observability, monitoring, and release health metrics Ability to work hands-on with engineering teams to diagnose and improve delivery pipelines Understanding of modern DevOps practices and principles (GitOps, trunk-based development, progressive delivery) Experience improving developer experience and reducing delivery friction through automation What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (ICT_TECH TD_2026_27R)