Debt recovery assistant

Costs/Debt Recovery Assistant

Location: Wakefield, West Yorkshire
Salary: £24,000 - £25,000per annum
Job Type: Temporary to Permanent
Hours: Full-Time, Monday to Friday
Start Date: ASAP

The Opportunity

An established law firm is looking for a motivated and organised Serious Injury Costs Assistant to join its team in Wakefield on a temporary-to-permanent basis.
This is an excellent opportunity for someone with previous administration, legal costs or financial processing experience who is looking to develop their career within a specialist legal environment.
Working closely with the Serious Injury team, you will provide essential administrative and costs support on post-settlement cases, ensuring legal costs, billing, payments and recovery processes are managed accurately and efficiently.
The successful candidate will be confident managing a varied workload, liaising with internal and external stakeholders and maintaining accurate financial and case records.

Key Responsibilities

• Providing administrative and legal costs support to the Serious Injury team, particularly on post-settlement cases.
• Assisting with the management and recovery of legal costs, outstanding balances and associated payments.
• Supporting billing processes, payment allocations and financial reconciliations.
• Reviewing financial information, identifying discrepancies and ensuring costs and payments are accurately recorded.
• Liaising with internal colleagues, external costs suppliers, solicitors and other relevant stakeholders.
• Making and receiving telephone calls to progress cases, resolve queries and follow up on outstanding matters.
• Maintaining accurate case records, correspondence and financial information using internal case management systems.
• Monitoring outstanding payments and following up to ensure timely resolution.
• Managing case management diaries and ensuring appropriate follow-up action is taken.
• Assisting with the preparation of documentation and correspondence relating to legal costs and recovery matters.
• Ensuring cases are progressed in accordance with internal procedures, deadlines and service level agreements.
• Prioritising workloads effectively within a busy, fast-paced legal environment.

Essential Requirements

• Previous experience in an administrative, legal costs, billing or financial processing role is essential.
• Strong organisational skills, with the ability to manage competing priorities and meet deadlines.
• Excellent attention to detail, particularly when working with financial and numerical information.
• Confident communication skills, both written and verbal.
• Comfortable making and receiving telephone calls and liaising with a variety of stakeholders.
• Good IT skills, including Microsoft Word, Excel and other computer-based systems.
• Ability to maintain accurate records and manage information efficiently.
• A proactive and professional approach to problem-solving.
• Ability to work independently and collaboratively as part of a team.
• A strong work ethic and willingness to learn new processes and systems.
• Available to start as soon as possible.
• Based within a commutable distance of Wakefield.

Desirable Experience

• Previous experience working within a law firm or legal services environment.
• Experience supporting personal injury or serious injury claims.
• Knowledge of legal costs, billing, costs recovery or post-settlement processes.
• Experience liaising with external costs suppliers or legal professionals.
• Familiarity with legal case management systems, particularly Proclaim.
• Previous experience handling financial reconciliations, payment processing or outstanding balances.

Salary & Benefits

• £24,785 per annum
• Temporary-to-permanent opportunity
• Full-time hours, Monday to Friday
• Training and ongoing career development
• Opportunity to gain experience within a specialist legal costs environment
• Supportive and collaborative team environment
• Potential for long-term career progression

Additional Information

This is a full-time, temporary-to-permanent opportunity based in Wakefield, with an immediate start available.
The position would suit an experienced administrator, Legal Costs Assistant, Billing Assistant or Legal Accounts Administrator looking to develop their experience within serious injury litigation and legal costs.
If you have strong administrative skills, excellent attention to detail and an interest in legal costs, we would be keen to hear from you.