Sales Coordinator

Your new company

A leading manufacturing company is seeking to recruit a Sales Coordinator on a permanent full-time basis to support their internal Sales Team. The company prides itself on its innovative approach to product design and manufacturing, along with an excellent reputation for high quality customer service.

The working pattern for this role is 08:30am - 5pm Monday to Friday, with an hour's lunch break. However, can be flexible around this and can offer hybrid working when required and agreed.

Your new role

As Sales Coordinator, you will be expected to support the internal sales and office team, receiving and processing customers orders.

Supporting the commercial team by providing excellent customer service
Providing customers with documentation requested
Updating the system with customer information
Responding to customer enquiries
Raising customer orders and sending customer order acknowledgements
Raising customer trials & making samples
Raising customer complaints and consulting with the commercial team
Monitoring the sales departments open complaints task and ensuring they are completed to a timely manner
Attending NCR meetings weekly
To schedule regular customer service review meetings with existing business
Ensuring all customer finance queries are resolved by liaising with the Finance team and attending credit control meetings
Communicating courteously over the telephone and via e-mail with customers
Attend training required to further develop skills and knowledge

What you'll need to succeed

In order to be successful in securing this position, you must have excellent verbal/ written communication skills and have a pleasant, friendly tone over the phone to clients and customers, and overall have a good team work ethic.
You must have the ability to multitask, prioritise and manage time effectively and a good understanding of technical and IT skills, particularly when it comes to database management and spreadsheets, whilst also possessing an eye for attention to detail.

What you'll get in return

In return, you will be paid a competitive annual salary from £28,000 + depending on experience and will be joining a successfull growing business during an exciting period.

Along with 32 days annual leave which increases year on year and the opportunity to buy 10 more annual leave days.
Free on-site parking,
Hours of work are flexible, all options will be considered
Life insurance of £30k after qualifying period
Company sick pay after qualifying period
Employee assistance program
Cycle to work scheme
Free Parking on site
Company bonus scheme
Career progression and development opportunities

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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