Global German-Speaking Customer Support Specialist

  • TikTok
  • Sep 22, 2026
Full time Call Centre / CustomerService

Job Description

TikTok is seeking a Global Customer Service Representative to support German-speaking users and creators within TikTok LIVE. You will manage inquiries via CRM, escalate issues when needed, and collaborate with cross-functional teams to improve the customer experience.

Based in London, you will join a diverse team focused on safety, efficiency, and delightful service as part of TikTok LIVE Backstage & App user support. Fluency in German and strong communication are essential for success.