Responsibilities About the Team PTE sits under the larger TikTok LIVE's umbrella and we aim to support LIVE's vision to build a safe and trusted platform, and a comfortable and joyful journey for creators and viewers to co-create, explore and connect. PTE-Service excellence is a service agent team responsible for TikTok LIVE Backstage & App user feedback, TCN & VIP risk control 2nd moderation, internal escalation and Oncall support. The implementation and answer in accordance with the established SOP to ensure accuracy and compliance. Together we can build an innovative, secure, and intuitive live traffic and ecosystem team for our users. The Customer Service Excellence team provides world class service and experience for customers and creators. The team seeks an astute Global Customer Service Representative, covering the German community market to help provide effective communication with customers, and can understand and solve their problems, in a friendly and professional manner. The successful applicant will come with a track record of resolving complex customer requests and providing assistance promptly. Manage customer/creator inquiries via the CRM tool, direct contact, or work with other teams. Identify the root causes of escalated issues and provide appropriate resolutions to deliver excellent service. Summarize the Q&A and log in to the knowledge management tool. Promptly escape critical/ high-risk cases to the appropriate authority. Coordinate with other teams/ departments to resolve customer issues, follow-up, and make sure close-loop to all escalations. Look for opportunities to identify ongoing issues, eliminate repeat complaints, and reduce escalation rates to enhance the operating process and improve overall customer experience. Respond to internal and external customer escalations quickly, proficiently, and professionally while meeting specific quality expectations. Adhere to established procedures and guidelines while providing quality customer service to meet and exceed department standards. Support ad-hoc projects and initiatives per business needs. Qualifications Minimum Qualification(s) Minimum 2 years of recent, hands on experience in a customer service or support role that includes direct, external interaction with German speaking users or creators, preferably within the digital content, livestreaming, or tech platform space. Proven ability to manage market specific user inquiries in German, with ownership of end to end resolution - from troubleshooting to escalation - in a customer facing capacity. High proficiency in written and oral communication in German, as required to liaise and work within German markets. Preferred Qualification(s) Experienced working for live streaming / user generated content platforms is a plus. Works comfortably with Microsoft Word and Excel. About TikTok TikTok is the leading destination for short form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Sep 22, 2026
Full time
Responsibilities About the Team PTE sits under the larger TikTok LIVE's umbrella and we aim to support LIVE's vision to build a safe and trusted platform, and a comfortable and joyful journey for creators and viewers to co-create, explore and connect. PTE-Service excellence is a service agent team responsible for TikTok LIVE Backstage & App user feedback, TCN & VIP risk control 2nd moderation, internal escalation and Oncall support. The implementation and answer in accordance with the established SOP to ensure accuracy and compliance. Together we can build an innovative, secure, and intuitive live traffic and ecosystem team for our users. The Customer Service Excellence team provides world class service and experience for customers and creators. The team seeks an astute Global Customer Service Representative, covering the German community market to help provide effective communication with customers, and can understand and solve their problems, in a friendly and professional manner. The successful applicant will come with a track record of resolving complex customer requests and providing assistance promptly. Manage customer/creator inquiries via the CRM tool, direct contact, or work with other teams. Identify the root causes of escalated issues and provide appropriate resolutions to deliver excellent service. Summarize the Q&A and log in to the knowledge management tool. Promptly escape critical/ high-risk cases to the appropriate authority. Coordinate with other teams/ departments to resolve customer issues, follow-up, and make sure close-loop to all escalations. Look for opportunities to identify ongoing issues, eliminate repeat complaints, and reduce escalation rates to enhance the operating process and improve overall customer experience. Respond to internal and external customer escalations quickly, proficiently, and professionally while meeting specific quality expectations. Adhere to established procedures and guidelines while providing quality customer service to meet and exceed department standards. Support ad-hoc projects and initiatives per business needs. Qualifications Minimum Qualification(s) Minimum 2 years of recent, hands on experience in a customer service or support role that includes direct, external interaction with German speaking users or creators, preferably within the digital content, livestreaming, or tech platform space. Proven ability to manage market specific user inquiries in German, with ownership of end to end resolution - from troubleshooting to escalation - in a customer facing capacity. High proficiency in written and oral communication in German, as required to liaise and work within German markets. Preferred Qualification(s) Experienced working for live streaming / user generated content platforms is a plus. Works comfortably with Microsoft Word and Excel. About TikTok TikTok is the leading destination for short form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is seeking a Global Customer Service Representative to support German-speaking users and creators within TikTok LIVE. You will manage inquiries via CRM, escalate issues when needed, and collaborate with cross-functional teams to improve the customer experience. Based in London, you will join a diverse team focused on safety, efficiency, and delightful service as part of TikTok LIVE Backstage & App user support. Fluency in German and strong communication are essential for success.
Sep 22, 2026
Full time
TikTok is seeking a Global Customer Service Representative to support German-speaking users and creators within TikTok LIVE. You will manage inquiries via CRM, escalate issues when needed, and collaborate with cross-functional teams to improve the customer experience. Based in London, you will join a diverse team focused on safety, efficiency, and delightful service as part of TikTok LIVE Backstage & App user support. Fluency in German and strong communication are essential for success.
Responsibilities We are seeking a Head of Communications EU to support TikTok Shop across 13 European markets. This role reports to the global lead for e-commerce communications and acts as the main communications stakeholder for TikTok Shop Operations, Business and Product teams in TikTok Shop's European markets as well as cross-functional legal, policy and governance & experience teams. This role will be critical in contributing to the global e-commerce comms strategy, while building local narratives, devising pan-European and local market communications strategies, and advising business and product teams on a range of topics including product positioning, messaging alignment in the EU regulatory environment, market trends, and external issues, ultimately preserving our competitive advantage and safeguarding our brand reputation across the region. The role will lead European efforts to demonstrate how TikTok Shop is making a positive impact on small businesses and enterprise brands in Europe, spotlight how we're building a positive shopping experience for our community and demonstrate our commitment to creating a safe and positive platform experience. Strategic Communications Partner: Act as the primary communications lead for EU Market Operations leadership, providing counsel on new-market entries, assessing PR risks/opportunities, and shaping product launch narratives. Team Leadership & Development: Lead and mentor a team Comms Leads in the core market clusters, setting priorities, and driving high-impact execution. Act as comms counsel in markets without a dedicated e-commerce comms team. Media Relations: Build strong relationships with select top-tier and trade press at the European level, proactively securing coverage, managing inquiries, and managing sensitive news cycles. In partnership with market comms leads, guide, advise and handle inbound press inquiries on a range of issues. Executive Training: Train and coach executives and subject-matter experts, equipping them with concise messaging for interviews and in-person events. XFN Stakeholder Management: Work cross-functionally with regional and global communications teams based on regional and market needs to drive clear narratives about our business product, partnerships and vision. Serve as the senior communications POC for local XFN partners (marketing, operations, policy, legal, creator partnerships), ensuring message alignment and advising on market trends, potential risks, and opportunities specific to European markets. Messaging alignment with Public Policy & Government Relations: Provide counsel on messaging related to the EU regulatory landscape, working closely with the Public Policy & Government Relations teams to ensure external messaging is aligned and consistent for both journalists and policymakers. Risk mitigation and issues management: Proactively identify fast-moving issues and key risks. Partner with cross-functional teams in Strategic Readiness, Legal, Public Policy & Government Relations and Operations to craft strategies and messaging to mitigate those risks and safeguard the TikTok Shop brand. Content oversight: Review and advise on EU-wide TikTok Shop externally facing content including seller communications, presentations, seasonal promotions, logistics updates and more for accuracy and reputational risks. Qualifications Minimum Qualifications: Bachelor's degree in Communications, Journalism, Marketing, or a related field. Proven progressive experience in a pan-European strategic communications role, with significant experience in a senior leadership or management capacity. Proven understanding of the e-commerce, technology, and local industry media landscape across the European region. In-depth knowledge of the EU regulatory and policy landscape with demonstrated ability to align external messaging for both media and government stakeholders. Exceptional track record in crisis communications, risk mitigation, and issues management in a fast-paced technology or e-commerce environment. Proven experience understanding and navigating market nuance for communications across multiple European or global markets. Preferred Qualifications: Ability to build trust and collaborate with a complex matrix of internal stakeholders, proven track record of working in a dynamic and large organization is preferred; Ability to multitask efficiently under ambiguity, with self-starting and motivated attitudes in a cross-cultural and fast-paced environment. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Sep 22, 2026
Full time
Responsibilities We are seeking a Head of Communications EU to support TikTok Shop across 13 European markets. This role reports to the global lead for e-commerce communications and acts as the main communications stakeholder for TikTok Shop Operations, Business and Product teams in TikTok Shop's European markets as well as cross-functional legal, policy and governance & experience teams. This role will be critical in contributing to the global e-commerce comms strategy, while building local narratives, devising pan-European and local market communications strategies, and advising business and product teams on a range of topics including product positioning, messaging alignment in the EU regulatory environment, market trends, and external issues, ultimately preserving our competitive advantage and safeguarding our brand reputation across the region. The role will lead European efforts to demonstrate how TikTok Shop is making a positive impact on small businesses and enterprise brands in Europe, spotlight how we're building a positive shopping experience for our community and demonstrate our commitment to creating a safe and positive platform experience. Strategic Communications Partner: Act as the primary communications lead for EU Market Operations leadership, providing counsel on new-market entries, assessing PR risks/opportunities, and shaping product launch narratives. Team Leadership & Development: Lead and mentor a team Comms Leads in the core market clusters, setting priorities, and driving high-impact execution. Act as comms counsel in markets without a dedicated e-commerce comms team. Media Relations: Build strong relationships with select top-tier and trade press at the European level, proactively securing coverage, managing inquiries, and managing sensitive news cycles. In partnership with market comms leads, guide, advise and handle inbound press inquiries on a range of issues. Executive Training: Train and coach executives and subject-matter experts, equipping them with concise messaging for interviews and in-person events. XFN Stakeholder Management: Work cross-functionally with regional and global communications teams based on regional and market needs to drive clear narratives about our business product, partnerships and vision. Serve as the senior communications POC for local XFN partners (marketing, operations, policy, legal, creator partnerships), ensuring message alignment and advising on market trends, potential risks, and opportunities specific to European markets. Messaging alignment with Public Policy & Government Relations: Provide counsel on messaging related to the EU regulatory landscape, working closely with the Public Policy & Government Relations teams to ensure external messaging is aligned and consistent for both journalists and policymakers. Risk mitigation and issues management: Proactively identify fast-moving issues and key risks. Partner with cross-functional teams in Strategic Readiness, Legal, Public Policy & Government Relations and Operations to craft strategies and messaging to mitigate those risks and safeguard the TikTok Shop brand. Content oversight: Review and advise on EU-wide TikTok Shop externally facing content including seller communications, presentations, seasonal promotions, logistics updates and more for accuracy and reputational risks. Qualifications Minimum Qualifications: Bachelor's degree in Communications, Journalism, Marketing, or a related field. Proven progressive experience in a pan-European strategic communications role, with significant experience in a senior leadership or management capacity. Proven understanding of the e-commerce, technology, and local industry media landscape across the European region. In-depth knowledge of the EU regulatory and policy landscape with demonstrated ability to align external messaging for both media and government stakeholders. Exceptional track record in crisis communications, risk mitigation, and issues management in a fast-paced technology or e-commerce environment. Proven experience understanding and navigating market nuance for communications across multiple European or global markets. Preferred Qualifications: Ability to build trust and collaborate with a complex matrix of internal stakeholders, proven track record of working in a dynamic and large organization is preferred; Ability to multitask efficiently under ambiguity, with self-starting and motivated attitudes in a cross-cultural and fast-paced environment. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is seeking a Talent Acquisition Partner to support our fast-growing E Commerce squad in London on a 12-month fixed-term contract. You will partner with recruiters and hiring managers to build a strong candidate pipeline and deliver a welcoming interview experience to candidates. The ideal candidate has 2+ years of sourcing or talent acquisition experience in tech, with strong interpersonal skills and the ability to assess bilingual candidates (French or Mandarin).
Sep 21, 2026
Full time
TikTok is seeking a Talent Acquisition Partner to support our fast-growing E Commerce squad in London on a 12-month fixed-term contract. You will partner with recruiters and hiring managers to build a strong candidate pipeline and deliver a welcoming interview experience to candidates. The ideal candidate has 2+ years of sourcing or talent acquisition experience in tech, with strong interpersonal skills and the ability to assess bilingual candidates (French or Mandarin).
Discover a career that energizes and excites you every day. Global Operations EU New Market Mass Acquisition and Incubation Manager - TikTok Shop Location: London Employment Type: Regular Responsibilities About the team: TikTok Shop is an e-commerce platform fully integrated into TikTok. Roles & Responsibilities Develop acquisition and growth strategies, aligning with business objectives. Define clear goals and priorities, and pinpoint high-potential opportunities and scalable approaches. Identify and source high quality merchants that fit the TikTok Shop platform. Design and implement partnership frameworks with diverse third parties, including commerce platforms, industry associations, and marketing solution providers . Collaborate cross-functionally to streamline new merchant launch processes and remove operational barriers Continuously monitor and analyze merchant and merchandise acquisition performance, optimizing strategies to maximize efficiency and drive sustainable growth. Qualifications Minimum Qualifications Experience of successfully driving initiatives independently while effectively working with diverse cross-functional teams. Data-driven and structured thinker, combining analytical rigor with a strong focus on achieving measurable goals. Experience in e-commerce operations or related fields Fluent in English and Polish to work with Polish speaking clients Preferred Qualifications A deep understanding of the EU e-commerce landscape is highly desirable. Fast learner, proactive, and resilient, able to perform and excel in fast-paced, ambiguous environments. Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Sep 21, 2026
Full time
Discover a career that energizes and excites you every day. Global Operations EU New Market Mass Acquisition and Incubation Manager - TikTok Shop Location: London Employment Type: Regular Responsibilities About the team: TikTok Shop is an e-commerce platform fully integrated into TikTok. Roles & Responsibilities Develop acquisition and growth strategies, aligning with business objectives. Define clear goals and priorities, and pinpoint high-potential opportunities and scalable approaches. Identify and source high quality merchants that fit the TikTok Shop platform. Design and implement partnership frameworks with diverse third parties, including commerce platforms, industry associations, and marketing solution providers . Collaborate cross-functionally to streamline new merchant launch processes and remove operational barriers Continuously monitor and analyze merchant and merchandise acquisition performance, optimizing strategies to maximize efficiency and drive sustainable growth. Qualifications Minimum Qualifications Experience of successfully driving initiatives independently while effectively working with diverse cross-functional teams. Data-driven and structured thinker, combining analytical rigor with a strong focus on achieving measurable goals. Experience in e-commerce operations or related fields Fluent in English and Polish to work with Polish speaking clients Preferred Qualifications A deep understanding of the EU e-commerce landscape is highly desirable. Fast learner, proactive, and resilient, able to perform and excel in fast-paced, ambiguous environments. Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Shop - Seller Growth & Logistics Solutions Manager - UK Location: London Employment Type: Regular Job Code: A00984 Share this listing: Responsibilities About the TeamThe Supply Chain and Logistics team develops competitive logistics products and solutions that enable seller growth and improve the overall competitiveness of the UK e-commerce ecosystem.We are looking for a Seller Growth & Logistics Solutions Manager to drive logistics adoption and seller growth through industry-specific logistics solutions, competitive commercial propositions and customised seller solutions.ResponsibilitiesOwn seller growth strategy for UK logistics, identify addressable seller segments and develop initiatives to increase logistics adoption, penetration and volume;Analyse seller performance, logistics behaviour and industry characteristics to identify key growth opportunities and barriers;Design industry-specific logistics solutions based on seller characteristics including parcel profile, AOV, delivery requirements, logistics model, cost sensitivity and customer experience expectations;Develop differentiated logistics propositions across key industries and seller segments rather than relying on a one-size-fits-all logistics solution;Design B2C and B2B logistics solutions covering different seller fulfilment models and business scenarios;Act as a key logistics solution interface for front-end industry and Account Management teams, understand business requirements and translate them into scalable or customised logistics solutions;Own logistics solution design across the seller journey, including onboarding, pickup/drop-off, delivery, returns, exception handling and seller/customer experience;Conduct customised seller rate-card and cost analysis, evaluate parcel density, volume, service requirements and carrier cost structures to design commercially viable logistics propositions;Build cost models and business cases to evaluate the economics, competitiveness and scalability of customised seller solutions;Work closely with Carrier Operations, Seller Operations, Product, Finance, Commercial and Account Management teams to launch and continuously optimise logistics solutions;Monitor seller adoption, volume growth, logistics penetration, cost and experience performance, and continuously improve solutions based on business results;Conduct market and competitor research to identify emerging logistics models, pricing strategies and industry opportunities in the UK market. Qualifications Minimum QualificationsBachelor's degree or above;5+ years of experience in e-commerce logistics, seller growth, logistics solutions, commercial strategy or logistics product operations;Strong understanding of e-commerce seller operations and end-to-end parcel logistics;Strong analytical capabilities, with experience in business case development, cost modelling or pricing analysis;Ability to translate complex seller/business requirements into practical logistics solutions;Excellent communication, business negotiation, cross-functional collaboration and project management skills;Strong commercial mindset combined with operational understanding.Preferred QualificationsExperience in seller growth or logistics solution design at a major e-commerce platform or logistics company;Experience designing rate cards, customised pricing or commercial logistics solutions;Strong understanding of UK parcel carrier cost structures and logistics economics;Experience developing industry-specific solutions across different seller segments;Understanding of both B2C and B2B logistics models in the UK market. Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Ready for a career at TikTok? Discover a career that energizes and excites you every day.
Sep 21, 2026
Full time
TikTok Shop - Seller Growth & Logistics Solutions Manager - UK Location: London Employment Type: Regular Job Code: A00984 Share this listing: Responsibilities About the TeamThe Supply Chain and Logistics team develops competitive logistics products and solutions that enable seller growth and improve the overall competitiveness of the UK e-commerce ecosystem.We are looking for a Seller Growth & Logistics Solutions Manager to drive logistics adoption and seller growth through industry-specific logistics solutions, competitive commercial propositions and customised seller solutions.ResponsibilitiesOwn seller growth strategy for UK logistics, identify addressable seller segments and develop initiatives to increase logistics adoption, penetration and volume;Analyse seller performance, logistics behaviour and industry characteristics to identify key growth opportunities and barriers;Design industry-specific logistics solutions based on seller characteristics including parcel profile, AOV, delivery requirements, logistics model, cost sensitivity and customer experience expectations;Develop differentiated logistics propositions across key industries and seller segments rather than relying on a one-size-fits-all logistics solution;Design B2C and B2B logistics solutions covering different seller fulfilment models and business scenarios;Act as a key logistics solution interface for front-end industry and Account Management teams, understand business requirements and translate them into scalable or customised logistics solutions;Own logistics solution design across the seller journey, including onboarding, pickup/drop-off, delivery, returns, exception handling and seller/customer experience;Conduct customised seller rate-card and cost analysis, evaluate parcel density, volume, service requirements and carrier cost structures to design commercially viable logistics propositions;Build cost models and business cases to evaluate the economics, competitiveness and scalability of customised seller solutions;Work closely with Carrier Operations, Seller Operations, Product, Finance, Commercial and Account Management teams to launch and continuously optimise logistics solutions;Monitor seller adoption, volume growth, logistics penetration, cost and experience performance, and continuously improve solutions based on business results;Conduct market and competitor research to identify emerging logistics models, pricing strategies and industry opportunities in the UK market. Qualifications Minimum QualificationsBachelor's degree or above;5+ years of experience in e-commerce logistics, seller growth, logistics solutions, commercial strategy or logistics product operations;Strong understanding of e-commerce seller operations and end-to-end parcel logistics;Strong analytical capabilities, with experience in business case development, cost modelling or pricing analysis;Ability to translate complex seller/business requirements into practical logistics solutions;Excellent communication, business negotiation, cross-functional collaboration and project management skills;Strong commercial mindset combined with operational understanding.Preferred QualificationsExperience in seller growth or logistics solution design at a major e-commerce platform or logistics company;Experience designing rate cards, customised pricing or commercial logistics solutions;Strong understanding of UK parcel carrier cost structures and logistics economics;Experience developing industry-specific solutions across different seller segments;Understanding of both B2C and B2B logistics models in the UK market. Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Ready for a career at TikTok? Discover a career that energizes and excites you every day.
Product Counsel, UG & Search Location: London Employment Type: Regular Job Code: A230173A Share this listing: Responsibilities Team IntroductionOur global product legal team provides key support for all of TikTok's innovative initiatives, state-of-the-art products, and integrated platforms servicing our global video market. We help our technological and business teams enable their vision and ensure product agility by providing integrated legal guidance and support.We are looking for a product attorney to work closely with senior counsel in the global product legal team and internal stakeholders to conduct solid analysis, provide pragmatic and strategic advice. This position provides candidates with a unique opportunity to be part of a growing team, work on cutting-edge issues in a fast-paced, ever-changing environment, collaborate with colleagues in business, engineering, compliance, security, and policy teams on issues critical to protecting TikTok's efforts on products and innovations.Candidates must be highly collaborative, self-motivated, strategically thinking, intellectually curious, and exercise independent judgement. Leading legal review of new products and features by TikTok's search and user growth product teams Conducting legal research and participating in coordinating product-related matters on a global scale based on a holistic risk assessment Assisting senior product counsel with providing advice to search and user growth product teams on strategic matters, facilitating the development of creative solutions for product feature innovation, including development of product launch plans in various jurisdictions Participation in coordinating with various subject matter expert legal counsels to consolidate and stress-test legal feedback for the product teams Managing internal communication, projects, and training initiatives among different teams, including regional legal, various product organizations, and various subject matter expert legal groups as a member of project team under supervision of senior product counsel Monitoring industry trends related to the regulation of online platforms, social media, and entertainment platforms, as well as privacy, generative AI, data protection, and minor safety & protection across markets to identify critical areas for the company to address. Qualifications Minimum Qualifications- Qualified lawyer with a strong academic background and legal qualifications in the UK and/or Europe Experience of advising on product launches, ideally for a multinational company, advising across multiple markets, and taking into account laws across regions Strong drafting, presentation, and communication skills Ability to work independently on many different projects at once in a fast-paced environment Experience with analyzing products to determine their compliance with applicable laws Detail oriented and experience coordinating across multiple teams/countries Strong sense of problem solving and proactive work ethic Determination to face tough challenges in a fast-paced environment while keeping a sense of humor. Preferred Qualifications- Ideally some regulatory experience with online platforms in the EU and globally Ideally some experience counseling on search service, platform liability, intellectual property, and generative AI Ideally some in-house experience in an international matrixed organization Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Sep 20, 2026
Full time
Product Counsel, UG & Search Location: London Employment Type: Regular Job Code: A230173A Share this listing: Responsibilities Team IntroductionOur global product legal team provides key support for all of TikTok's innovative initiatives, state-of-the-art products, and integrated platforms servicing our global video market. We help our technological and business teams enable their vision and ensure product agility by providing integrated legal guidance and support.We are looking for a product attorney to work closely with senior counsel in the global product legal team and internal stakeholders to conduct solid analysis, provide pragmatic and strategic advice. This position provides candidates with a unique opportunity to be part of a growing team, work on cutting-edge issues in a fast-paced, ever-changing environment, collaborate with colleagues in business, engineering, compliance, security, and policy teams on issues critical to protecting TikTok's efforts on products and innovations.Candidates must be highly collaborative, self-motivated, strategically thinking, intellectually curious, and exercise independent judgement. Leading legal review of new products and features by TikTok's search and user growth product teams Conducting legal research and participating in coordinating product-related matters on a global scale based on a holistic risk assessment Assisting senior product counsel with providing advice to search and user growth product teams on strategic matters, facilitating the development of creative solutions for product feature innovation, including development of product launch plans in various jurisdictions Participation in coordinating with various subject matter expert legal counsels to consolidate and stress-test legal feedback for the product teams Managing internal communication, projects, and training initiatives among different teams, including regional legal, various product organizations, and various subject matter expert legal groups as a member of project team under supervision of senior product counsel Monitoring industry trends related to the regulation of online platforms, social media, and entertainment platforms, as well as privacy, generative AI, data protection, and minor safety & protection across markets to identify critical areas for the company to address. Qualifications Minimum Qualifications- Qualified lawyer with a strong academic background and legal qualifications in the UK and/or Europe Experience of advising on product launches, ideally for a multinational company, advising across multiple markets, and taking into account laws across regions Strong drafting, presentation, and communication skills Ability to work independently on many different projects at once in a fast-paced environment Experience with analyzing products to determine their compliance with applicable laws Detail oriented and experience coordinating across multiple teams/countries Strong sense of problem solving and proactive work ethic Determination to face tough challenges in a fast-paced environment while keeping a sense of humor. Preferred Qualifications- Ideally some regulatory experience with online platforms in the EU and globally Ideally some experience counseling on search service, platform liability, intellectual property, and generative AI Ideally some in-house experience in an international matrixed organization Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is seeking an experienced export controls counsel to join its Global Legal Compliance team. You will advise cross-functional stakeholders on export controls-related issues, draft and negotiate trade compliance provisions, and lead due diligence for mergers, acquisitions, and investments. The role requires deep knowledge of the U.S. Export Administration Regulations, strong analytical and communication skills, and the ability to operate in a fast-paced global environment across time zones.
Sep 19, 2026
Full time
TikTok is seeking an experienced export controls counsel to join its Global Legal Compliance team. You will advise cross-functional stakeholders on export controls-related issues, draft and negotiate trade compliance provisions, and lead due diligence for mergers, acquisitions, and investments. The role requires deep knowledge of the U.S. Export Administration Regulations, strong analytical and communication skills, and the ability to operate in a fast-paced global environment across time zones.
TikTok LIVE is seeking a dynamic Country Manager to lead operations across emerging markets. You will translate product vision into regional business goals and drive cross functional execution with local agencies, creators, and content partners. Based in the United Kingdom, you will build a high performing team, steer online and offline marketing initiatives, and help shape monetization strategies while collaborating with global product and strategy teams to advance livestreaming on a worldwide
Sep 19, 2026
Full time
TikTok LIVE is seeking a dynamic Country Manager to lead operations across emerging markets. You will translate product vision into regional business goals and drive cross functional execution with local agencies, creators, and content partners. Based in the United Kingdom, you will build a high performing team, steer online and offline marketing initiatives, and help shape monetization strategies while collaborating with global product and strategy teams to advance livestreaming on a worldwide
TikTok seeks a Head of Communications EU to oversee TikTok Shop messaging across 13 European markets. The role reports to the global e-commerce comms lead and guides market, product, and policy communications to protect brand reputation. You will lead a team, shape narratives for launches, and align messaging with EU regulatory expectations while demonstrating TikTok Shop's positive impact for small businesses and brands in Europe.
Sep 19, 2026
Full time
TikTok seeks a Head of Communications EU to oversee TikTok Shop messaging across 13 European markets. The role reports to the global e-commerce comms lead and guides market, product, and policy communications to protect brand reputation. You will lead a team, shape narratives for launches, and align messaging with EU regulatory expectations while demonstrating TikTok Shop's positive impact for small businesses and brands in Europe.
TikTok in London is seeking a Procurement Manager to lead Europe e-commerce logistics procurement, covering first-mile to last-mile, and to optimize costs while maintaining service quality. You will negotiate with top logistics providers, develop annual and quarterly strategies, and partner with Product, Operations, Legal, and Finance to drive contract execution and onboarding. Strong Chinese language skills are required for contract interpretation.
Sep 18, 2026
Full time
TikTok in London is seeking a Procurement Manager to lead Europe e-commerce logistics procurement, covering first-mile to last-mile, and to optimize costs while maintaining service quality. You will negotiate with top logistics providers, develop annual and quarterly strategies, and partner with Product, Operations, Legal, and Finance to drive contract execution and onboarding. Strong Chinese language skills are required for contract interpretation.
Responsibilities The Business Planning & Operations team take a strategic approach to driving impact cross-functionally across TikTok. They work with multiple business units and senior stakeholders including, but not limited to, Category, Partnerships, Strategy, Governance & Experience and Data Science. This team drives forward business growth and operational efficiency by providing significant business diagnosis and practical solutions through the use of analytical insights. Collaborate with category managers to design and execute category operation strategies, including partner, product, and content strategies to drive business growth. Analyze partner segments and optimize short video and live streaming strategies tailored to different partner characteristics. Develop and refine product selection strategies based on user preferences and platform insights. Optimize business SOPs, conduct root cause analysis, and provide scalable solutions for category-level operational issues. Build best practices and playbooks to enable partners to implement effective, data-backed strategies. Qualifications Minimum Qualifications Demonstrable experience working in one or more of the following; Operational Strategy, Management Consulting, Growth Strategies, Commercial Analysis. Strong data sense and analytical skills, with the ability to derive actionable insights from complex datasets. Experience over-seeing strategic projects, driving forward cross-team collaboration and influencing decision making through data with actionable insights. Solid logical thinking and problem-solving capabilities. Excellent communication and cross-functional collaboration skills. Fluency in English. Preferred Qualifications Experience working in a consumer focused environment e.g Commerce, Retail, FMCG, Social Media, Technology, Entertainment. Knowledge/understanding of business models similar to TikTok and other content-based platforms. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Sep 17, 2026
Full time
Responsibilities The Business Planning & Operations team take a strategic approach to driving impact cross-functionally across TikTok. They work with multiple business units and senior stakeholders including, but not limited to, Category, Partnerships, Strategy, Governance & Experience and Data Science. This team drives forward business growth and operational efficiency by providing significant business diagnosis and practical solutions through the use of analytical insights. Collaborate with category managers to design and execute category operation strategies, including partner, product, and content strategies to drive business growth. Analyze partner segments and optimize short video and live streaming strategies tailored to different partner characteristics. Develop and refine product selection strategies based on user preferences and platform insights. Optimize business SOPs, conduct root cause analysis, and provide scalable solutions for category-level operational issues. Build best practices and playbooks to enable partners to implement effective, data-backed strategies. Qualifications Minimum Qualifications Demonstrable experience working in one or more of the following; Operational Strategy, Management Consulting, Growth Strategies, Commercial Analysis. Strong data sense and analytical skills, with the ability to derive actionable insights from complex datasets. Experience over-seeing strategic projects, driving forward cross-team collaboration and influencing decision making through data with actionable insights. Solid logical thinking and problem-solving capabilities. Excellent communication and cross-functional collaboration skills. Fluency in English. Preferred Qualifications Experience working in a consumer focused environment e.g Commerce, Retail, FMCG, Social Media, Technology, Entertainment. Knowledge/understanding of business models similar to TikTok and other content-based platforms. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Responsibilities The Solutions Engineering team is a specialized team that is in control of the relationship between TikTok advertising clients. The team is looking for engineers with an entrepreneurial mindset and the voice of the market. The team is made up of creative problem solvers and strategic software engineers who work with clients to understand their problems and develop solutions. We work at the intersection of business and engineering to assist TikTok's marketing and advertising partners to flourish and achieve their business goals by developing technology solutions that fit their demands. As a Lead Solution Engineer, you will help to partner with different business verticals and enable the full potential of new features, products, and business opportunities. You will be working and supporting cross-functional teams of R&D, Customer Success, and Product Management. This role allows you to use TikTok's platforms and community to solve real-world business problems. Responsibilities: Lead the design and development of scalable, production-grade solutions in collaboration with TikTok Product Engineering teams to meet evolving business and client needs. Act as a technical leader and subject matter expert across the Solutions Engineering organization, providing architectural guidance and driving engineering excellence. Understand, apply and use TikTok's products and innovative technology, identify, develop, and maximize new and existing commercial prospects with advertising clients. Cultivate close partnerships with the customer success team to identify potential business opportunities and support them in achieving business goals. Design and build end-to-end systems and launch-plan strategies; launch production-level code, with an emphasis on long-term maintainability and scalability with applicable documentation and test plans, in collaboration with cross-functional teams. Identify stakeholders independently and align cross-functional partners toward project completion goals. Build and cultivate relationships with internal and external stakeholders. Using Data to influence decision-making through the presentation of business value and impact. Qualifications Minimum Qualifications: Bachelor's Degree, major in Computer Science or related fields Proven experience operating as a Lead Engineer, Staff Engineer, Principal Engineer, Technical Lead, or equivalent senior technical leadership role. At least 5 years of working experience in programming/coding, technical solution backend design, and delivery (to clients/advertisers) Familiar with one or more general programming languages, including but not limited to: Python, Go, Java, C/C++ Strong ability to collaborate, communicate and manage advertising client and partner relationships Demonstrated ability to tailor your presentation to the audience's technical level and comfort delivering technical subjects to groups of any size or background Excellent problem solving, analytical, and troubleshooting skills Preferred Qualifications: Experience in advertising technology working with large volume data analytics. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Sep 17, 2026
Full time
Responsibilities The Solutions Engineering team is a specialized team that is in control of the relationship between TikTok advertising clients. The team is looking for engineers with an entrepreneurial mindset and the voice of the market. The team is made up of creative problem solvers and strategic software engineers who work with clients to understand their problems and develop solutions. We work at the intersection of business and engineering to assist TikTok's marketing and advertising partners to flourish and achieve their business goals by developing technology solutions that fit their demands. As a Lead Solution Engineer, you will help to partner with different business verticals and enable the full potential of new features, products, and business opportunities. You will be working and supporting cross-functional teams of R&D, Customer Success, and Product Management. This role allows you to use TikTok's platforms and community to solve real-world business problems. Responsibilities: Lead the design and development of scalable, production-grade solutions in collaboration with TikTok Product Engineering teams to meet evolving business and client needs. Act as a technical leader and subject matter expert across the Solutions Engineering organization, providing architectural guidance and driving engineering excellence. Understand, apply and use TikTok's products and innovative technology, identify, develop, and maximize new and existing commercial prospects with advertising clients. Cultivate close partnerships with the customer success team to identify potential business opportunities and support them in achieving business goals. Design and build end-to-end systems and launch-plan strategies; launch production-level code, with an emphasis on long-term maintainability and scalability with applicable documentation and test plans, in collaboration with cross-functional teams. Identify stakeholders independently and align cross-functional partners toward project completion goals. Build and cultivate relationships with internal and external stakeholders. Using Data to influence decision-making through the presentation of business value and impact. Qualifications Minimum Qualifications: Bachelor's Degree, major in Computer Science or related fields Proven experience operating as a Lead Engineer, Staff Engineer, Principal Engineer, Technical Lead, or equivalent senior technical leadership role. At least 5 years of working experience in programming/coding, technical solution backend design, and delivery (to clients/advertisers) Familiar with one or more general programming languages, including but not limited to: Python, Go, Java, C/C++ Strong ability to collaborate, communicate and manage advertising client and partner relationships Demonstrated ability to tailor your presentation to the audience's technical level and comfort delivering technical subjects to groups of any size or background Excellent problem solving, analytical, and troubleshooting skills Preferred Qualifications: Experience in advertising technology working with large volume data analytics. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Responsibilities About the Team The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We're currently seeking a Procurement Manager to join our logistics procurement team, responsible for logistics service procurement in Europe Ideal candidates should have a strategic mindset, excellent negotiation skills, and a track record of driving cost reductions while maintaining high service standards. Responsibilities Lead procurement activities for TikTok's Europe e-commerce local fulfillment logistics, including first-mile, line-haul, warehousing, and last-mile delivery, covering supplier selection, benchmarking, and commercial negotiation. Continuously optimize fulfillment cost and service quality by selecting high-performing logistics partners and improving pricing mechanisms, strengthening the platform's overall logistics competitiveness. Develop annual and quarterly procurement strategies and resource plans based on a deep understanding of e-commerce business models, product category characteristics, and regional business growth trends. Maintain strong relationships with key logistics service providers (LSPs) and drive capacity planning and service enhancement during peak seasons and major promotional campaigns. Work closely with Product, Operations, Legal, and Finance teams to drive contract execution, rate updates, supplier onboarding, and fulfillment process optimization initiatives. Build and maintain a robust supplier resource pool; monitor supplier performance and conduct regular evaluations to support supplier onboarding/offboarding decisions, ensuring compliance, risk control, and strong local logistics capability reserves. Conduct market analysis, competitor benchmarking, and pricing trend assessments to provide strategic insights and decision making support for procurement planning. Qualifications Minimum Qualifications Bachelor's degree or above, preferably in Logistics, Supply Chain, International Trade, Business, or related fields. 5+ years of experience in logistics procurement, fulfillment operations, e-commerce supply chain, or related business development roles; experience with e-commerce or platform operations is a plus. You will be responsible for reviewing agency vendor agreements and maintaining strong agency partnerships. High written proficiency in Chinese is required to ensure accuracy in contract interpretation, along with High oral proficiency to support clear communication with stakeholders. Solid understanding of the e-commerce fulfillment lifecycle-including inbound, storage, sorting, line haul, and last mile-and the associated cost structures. Strong negotiation skills, cost awareness, and project execution ability; capable of independently leading complex procurement initiatives. Preferred Qualifications Ability to work in a high performing team and adapt to the fast paced, dynamic nature of the e-commerce industry, with strong problem solving and structured thinking capabilities. Strong data analysis skills; proficient with Excel and BI tools, with the ability to translate data into actionable optimisation plans. Excellent communication and cross functional collaboration skills; able to travel frequently across Europe. About TikTok TikTok is the leading destination for short form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Sep 17, 2026
Full time
Responsibilities About the Team The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We're currently seeking a Procurement Manager to join our logistics procurement team, responsible for logistics service procurement in Europe Ideal candidates should have a strategic mindset, excellent negotiation skills, and a track record of driving cost reductions while maintaining high service standards. Responsibilities Lead procurement activities for TikTok's Europe e-commerce local fulfillment logistics, including first-mile, line-haul, warehousing, and last-mile delivery, covering supplier selection, benchmarking, and commercial negotiation. Continuously optimize fulfillment cost and service quality by selecting high-performing logistics partners and improving pricing mechanisms, strengthening the platform's overall logistics competitiveness. Develop annual and quarterly procurement strategies and resource plans based on a deep understanding of e-commerce business models, product category characteristics, and regional business growth trends. Maintain strong relationships with key logistics service providers (LSPs) and drive capacity planning and service enhancement during peak seasons and major promotional campaigns. Work closely with Product, Operations, Legal, and Finance teams to drive contract execution, rate updates, supplier onboarding, and fulfillment process optimization initiatives. Build and maintain a robust supplier resource pool; monitor supplier performance and conduct regular evaluations to support supplier onboarding/offboarding decisions, ensuring compliance, risk control, and strong local logistics capability reserves. Conduct market analysis, competitor benchmarking, and pricing trend assessments to provide strategic insights and decision making support for procurement planning. Qualifications Minimum Qualifications Bachelor's degree or above, preferably in Logistics, Supply Chain, International Trade, Business, or related fields. 5+ years of experience in logistics procurement, fulfillment operations, e-commerce supply chain, or related business development roles; experience with e-commerce or platform operations is a plus. You will be responsible for reviewing agency vendor agreements and maintaining strong agency partnerships. High written proficiency in Chinese is required to ensure accuracy in contract interpretation, along with High oral proficiency to support clear communication with stakeholders. Solid understanding of the e-commerce fulfillment lifecycle-including inbound, storage, sorting, line haul, and last mile-and the associated cost structures. Strong negotiation skills, cost awareness, and project execution ability; capable of independently leading complex procurement initiatives. Preferred Qualifications Ability to work in a high performing team and adapt to the fast paced, dynamic nature of the e-commerce industry, with strong problem solving and structured thinking capabilities. Strong data analysis skills; proficient with Excel and BI tools, with the ability to translate data into actionable optimisation plans. Excellent communication and cross functional collaboration skills; able to travel frequently across Europe. About TikTok TikTok is the leading destination for short form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Our Global Legal Compliance team provides key support for TikTok's innovative initiatives, state-of-the-art products, and integrated platforms servicing our global markets. We help our technological and business teams enable their vision by providing integrated legal and compliance guidance and support. The Global Legal Compliance team is growing fast and seeking highly experienced, bright, and capable legal professionals to join us.We are looking for experienced export compliance counsel to join our Global Legal Compliance team as a key member to advise and counsel on export controls related issues. The ideal candidate is willing to work in a fast-paced, global environment with cross-functional teams in different time zones. Responsibilities Be a key member of the export controls compliance team to advise and counsel stakeholders on export controls-related issues and provide thoughtful and practical solutions when navigating complex geo-political environments. Advise data systems, R&D and engineering teams on the legal implications of complex hardware, software, product classifications, cross-border technology transfers, and new product development. Draft and negotiate trade compliance provisions in commercial agreements and lead international trade due diligence for mergers, acquisitions, and strategic investments. Represent the company before government agencies (e.g., BIS), manage complex licensing strategies, and lead internal reviews and voluntary self-disclosures. Partner with stakeholders to design the corporate Export Compliance Program, draft foundational legal policies, and deliver targeted training to mitigate global trade risks. Develop, implement, improve, and maintain internal policies, internal control plans, procedures, guidelines, and other export compliance program tools tailored to specific operations and demands of our company. Support global export compliance practices, including supporting or developing export compliance process automation tools. Maintain competency in evolving export controls laws and regulations and strong working knowledge of the U.S. Export Administration Regulations and relevant agency guidance. Work with stakeholders to monitor, assess, and determine impacts of potential changes to export controls. Conduct periodic risk assessments of operations to identify vulnerabilities and close compliance gaps. Respond to country/territory specific sanctions intersections with U.S. export controls laws and regulations. Support ad hoc projects as needed by the Global Legal Compliance Team. Minimum Qualifications Juris Doctorate from an ABA-accredited law school, with up-to-date qualifications to practice law in a common law jurisdiction. Proven law firm and/or in-house export controls compliance experience, including trade compliance advisory and program management. Deep understanding and strong working knowledge of the U.S. Export Administration Regulations and related national security laws. Experience with product, part, and component classifications under the Commerce Control List. Ability to proactively identify export controls issues and propose solutions. Excellent communication, organization, project management, and documentation skills and able to work through practical solutions with stakeholders. Possesses the highest standard of ethics, a positive attitude, open-mindedness, and a willingness to learn new skills. Preferred Qualifications Ability to work in a fast-paced environment while demonstrating commitment to teamwork, and a willingness to change assignments to meet client needs and deliver with timeliness, accurately sensing the urgency and sensitivity of a situation. Ability to manage heavy workload volume and meet critical deadlines with little supervision. Proactively makes recommendations for necessary process improvements. Demonstrates an in-depth understanding of the clients' business, industry, and organization. Experience working with multinational technology companies. Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Ready for a career at TikTok? Discover a career that energizes and excites you every day.
Sep 15, 2026
Full time
Our Global Legal Compliance team provides key support for TikTok's innovative initiatives, state-of-the-art products, and integrated platforms servicing our global markets. We help our technological and business teams enable their vision by providing integrated legal and compliance guidance and support. The Global Legal Compliance team is growing fast and seeking highly experienced, bright, and capable legal professionals to join us.We are looking for experienced export compliance counsel to join our Global Legal Compliance team as a key member to advise and counsel on export controls related issues. The ideal candidate is willing to work in a fast-paced, global environment with cross-functional teams in different time zones. Responsibilities Be a key member of the export controls compliance team to advise and counsel stakeholders on export controls-related issues and provide thoughtful and practical solutions when navigating complex geo-political environments. Advise data systems, R&D and engineering teams on the legal implications of complex hardware, software, product classifications, cross-border technology transfers, and new product development. Draft and negotiate trade compliance provisions in commercial agreements and lead international trade due diligence for mergers, acquisitions, and strategic investments. Represent the company before government agencies (e.g., BIS), manage complex licensing strategies, and lead internal reviews and voluntary self-disclosures. Partner with stakeholders to design the corporate Export Compliance Program, draft foundational legal policies, and deliver targeted training to mitigate global trade risks. Develop, implement, improve, and maintain internal policies, internal control plans, procedures, guidelines, and other export compliance program tools tailored to specific operations and demands of our company. Support global export compliance practices, including supporting or developing export compliance process automation tools. Maintain competency in evolving export controls laws and regulations and strong working knowledge of the U.S. Export Administration Regulations and relevant agency guidance. Work with stakeholders to monitor, assess, and determine impacts of potential changes to export controls. Conduct periodic risk assessments of operations to identify vulnerabilities and close compliance gaps. Respond to country/territory specific sanctions intersections with U.S. export controls laws and regulations. Support ad hoc projects as needed by the Global Legal Compliance Team. Minimum Qualifications Juris Doctorate from an ABA-accredited law school, with up-to-date qualifications to practice law in a common law jurisdiction. Proven law firm and/or in-house export controls compliance experience, including trade compliance advisory and program management. Deep understanding and strong working knowledge of the U.S. Export Administration Regulations and related national security laws. Experience with product, part, and component classifications under the Commerce Control List. Ability to proactively identify export controls issues and propose solutions. Excellent communication, organization, project management, and documentation skills and able to work through practical solutions with stakeholders. Possesses the highest standard of ethics, a positive attitude, open-mindedness, and a willingness to learn new skills. Preferred Qualifications Ability to work in a fast-paced environment while demonstrating commitment to teamwork, and a willingness to change assignments to meet client needs and deliver with timeliness, accurately sensing the urgency and sensitivity of a situation. Ability to manage heavy workload volume and meet critical deadlines with little supervision. Proactively makes recommendations for necessary process improvements. Demonstrates an in-depth understanding of the clients' business, industry, and organization. Experience working with multinational technology companies. Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Ready for a career at TikTok? Discover a career that energizes and excites you every day.
TikTok is seeking an experienced Senior Legal Counsel to join the European Online Safety Investigations team. You will lead regulatory enforcement and investigations across Europe, advising on digital safety rules and engaging with regulators to ensure proactive alignment with evolving laws. The role involves cross-border collaboration with internal teams, managing complex multi-jurisdictional matters, and supporting governance programs for online safety and content regulation.
Sep 15, 2026
Full time
TikTok is seeking an experienced Senior Legal Counsel to join the European Online Safety Investigations team. You will lead regulatory enforcement and investigations across Europe, advising on digital safety rules and engaging with regulators to ensure proactive alignment with evolving laws. The role involves cross-border collaboration with internal teams, managing complex multi-jurisdictional matters, and supporting governance programs for online safety and content regulation.
TikTok is seeking a Lead Solution Engineer to partner with business verticals and enable new features, products, and business opportunities for advertising clients. The role collaborates with R&D, Customer Success, and Product Management to deliver scalable, production-grade solutions. You will work with cross-functional teams to leverage data, drive architectural excellence, and communicate effectively with clients and internal stakeholders to maximize business outcomes.
Sep 14, 2026
Full time
TikTok is seeking a Lead Solution Engineer to partner with business verticals and enable new features, products, and business opportunities for advertising clients. The role collaborates with R&D, Customer Success, and Product Management to deliver scalable, production-grade solutions. You will work with cross-functional teams to leverage data, drive architectural excellence, and communicate effectively with clients and internal stakeholders to maximize business outcomes.
About the Team: The HR Operations team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and having empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers. The EMEA Payroll Compliance Manager will join a growing team of payroll and employment tax professionals within TikTok and will have responsibility for delivering some of our core employment tax reporting and compliance tasks across EMEA. The candidate will also provide advice on employment tax related matters to internal stakeholders and contribute to process improvements and transformation initiatives. The ideal candidate has experience in providing pragmatic employment tax advice as well as an ability to independently prepare compliance submissions. Responsibilities Design and implement EMEA-wide payroll compliance frameworks with country-specific depth and regional consistency. Proactively monitor payroll compliance and regulatory updates at a regional level, communicate their impact on business and payroll operations and update policies accordingly. Ensure payroll operations comply with all relevant labor, tax and other laws (as required). Ensure compliance frameworks reflect operational reality across different countries, entities, and payroll delivery models. Develop and maintain country-level payroll compliance white papers covering statutory payroll, employment tax, social security, and reporting requirements. Translate regulatory changes into clear, country-specific operational guidance, process updates, system and control improvements. Provide payroll compliance input to support system development, implementation and automation. Coordinate with and, where appropriate, engage with government authorities and regulatory bodies. Partner with HR Technology, Product Team and Legal to develop and/or enhance existing payroll systems to meet payroll compliance requirements. Manage audits, compliance reviews and regulatory enquiries across the region. Qualifications Minimum Qualifications Bachelor's degree in Finance, Accounting, Business Administration, Human Resources Management or related field. A minimum of 5 years extensive hands on experience in EMEA payroll and tax related compliance. Experience undertaking internal risk reviews covering payroll compliance is essential. Proven expertise in payroll compliance and administration, with a strong background in tax consulting. Experience in leading payroll tax audits and resolving complex tax issues. Proven ability to build frameworks and documentation from scratch in ambiguous or evolving environments. Strong knowledge of EMEA payroll and HR systems (e.g. Workday, ADP Global View). Preferred Qualifications Exposure to payroll system transformations and/or tax compliance audits. Experience working in a government (state or federal) payroll tax or regulatory environment. Payroll qualifications (e.g. CIPP).
Sep 08, 2026
Full time
About the Team: The HR Operations team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and having empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers. The EMEA Payroll Compliance Manager will join a growing team of payroll and employment tax professionals within TikTok and will have responsibility for delivering some of our core employment tax reporting and compliance tasks across EMEA. The candidate will also provide advice on employment tax related matters to internal stakeholders and contribute to process improvements and transformation initiatives. The ideal candidate has experience in providing pragmatic employment tax advice as well as an ability to independently prepare compliance submissions. Responsibilities Design and implement EMEA-wide payroll compliance frameworks with country-specific depth and regional consistency. Proactively monitor payroll compliance and regulatory updates at a regional level, communicate their impact on business and payroll operations and update policies accordingly. Ensure payroll operations comply with all relevant labor, tax and other laws (as required). Ensure compliance frameworks reflect operational reality across different countries, entities, and payroll delivery models. Develop and maintain country-level payroll compliance white papers covering statutory payroll, employment tax, social security, and reporting requirements. Translate regulatory changes into clear, country-specific operational guidance, process updates, system and control improvements. Provide payroll compliance input to support system development, implementation and automation. Coordinate with and, where appropriate, engage with government authorities and regulatory bodies. Partner with HR Technology, Product Team and Legal to develop and/or enhance existing payroll systems to meet payroll compliance requirements. Manage audits, compliance reviews and regulatory enquiries across the region. Qualifications Minimum Qualifications Bachelor's degree in Finance, Accounting, Business Administration, Human Resources Management or related field. A minimum of 5 years extensive hands on experience in EMEA payroll and tax related compliance. Experience undertaking internal risk reviews covering payroll compliance is essential. Proven expertise in payroll compliance and administration, with a strong background in tax consulting. Experience in leading payroll tax audits and resolving complex tax issues. Proven ability to build frameworks and documentation from scratch in ambiguous or evolving environments. Strong knowledge of EMEA payroll and HR systems (e.g. Workday, ADP Global View). Preferred Qualifications Exposure to payroll system transformations and/or tax compliance audits. Experience working in a government (state or federal) payroll tax or regulatory environment. Payroll qualifications (e.g. CIPP).
TikTok is seeking an EMEA Payroll Compliance Manager to lead payroll compliance across the region. The role designs frameworks, monitors updates, and advises on complex tax issues to keep payroll accurate and compliant. The ideal candidate has 5+ years in EMEA payroll/tax compliance, experience with audits, and proficiency in Workday or ADP Global View. You will collaborate with HR, Legal, and Tech to drive compliant payroll processes.
Sep 08, 2026
Full time
TikTok is seeking an EMEA Payroll Compliance Manager to lead payroll compliance across the region. The role designs frameworks, monitors updates, and advises on complex tax issues to keep payroll accurate and compliant. The ideal candidate has 5+ years in EMEA payroll/tax compliance, experience with audits, and proficiency in Workday or ADP Global View. You will collaborate with HR, Legal, and Tech to drive compliant payroll processes.
TikTok Shop - Logistics Settlement Solution Manager Location: London Employment Type: Regular Job Code: A257538B Share this listing: Responsibilities Global Settlement team is responsible for the accuracy, timeliness and compliance of the AR and AP of the e-Commerce logistics business. Localize settlement regulations and procedures to ensure accuracy and compliance. Collaborate with product and R&D teams to develop settlement automation plans, support product managers in developing software solutions, and conduct online tests for new system functions. Provide detailed reports to the R&D team. Work with project management teams to ensure that settlement solutions are delivered at the early stages of logistics projects. Ensure timely and accurate payment to vendors and customers, including contract review, system maintenance, billing, payment, and AR collections. Ensure compliance and accuracy throughout the process. Develop and implement risk management systems to identify and eliminate settlement risks in cooperation with cross-functional teams. Improve the handling of sellers' settlement-related consultations to enhance their overall experience. Qualifications Minimum Qualification(s)- Bachelor's degree or higher in finance or accounting, or industry experience in the related fields. 5+ years of experience in settlement-related work within medium or large logistics enterprises. Good understanding of logistics operations (such as logistics provider management, shipping fee pricing and analysis, shipping fee settlement for merchant and provider, etc.) and a deep understanding of challenges related to billing & settlement. Strong attention to detail and proactive in identifying and solving issues. Excellent communication skills and a team player. Preferred Qualification(s)- Working knowledge of platform logistics processes. Experienced in settlement system solution design & build-up, or relevant product management experience. Proficient in Excel and PowerPoint, with a preference for candidates with data analysis skills. Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Ready for a career at TikTok? Discover a career that energizes and excites you every day.
Sep 02, 2026
Full time
TikTok Shop - Logistics Settlement Solution Manager Location: London Employment Type: Regular Job Code: A257538B Share this listing: Responsibilities Global Settlement team is responsible for the accuracy, timeliness and compliance of the AR and AP of the e-Commerce logistics business. Localize settlement regulations and procedures to ensure accuracy and compliance. Collaborate with product and R&D teams to develop settlement automation plans, support product managers in developing software solutions, and conduct online tests for new system functions. Provide detailed reports to the R&D team. Work with project management teams to ensure that settlement solutions are delivered at the early stages of logistics projects. Ensure timely and accurate payment to vendors and customers, including contract review, system maintenance, billing, payment, and AR collections. Ensure compliance and accuracy throughout the process. Develop and implement risk management systems to identify and eliminate settlement risks in cooperation with cross-functional teams. Improve the handling of sellers' settlement-related consultations to enhance their overall experience. Qualifications Minimum Qualification(s)- Bachelor's degree or higher in finance or accounting, or industry experience in the related fields. 5+ years of experience in settlement-related work within medium or large logistics enterprises. Good understanding of logistics operations (such as logistics provider management, shipping fee pricing and analysis, shipping fee settlement for merchant and provider, etc.) and a deep understanding of challenges related to billing & settlement. Strong attention to detail and proactive in identifying and solving issues. Excellent communication skills and a team player. Preferred Qualification(s)- Working knowledge of platform logistics processes. Experienced in settlement system solution design & build-up, or relevant product management experience. Proficient in Excel and PowerPoint, with a preference for candidates with data analysis skills. Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Ready for a career at TikTok? Discover a career that energizes and excites you every day.
