Adhoc Front of House Assistant

Job Title: Front of House Assistant

Location: Falmer, Brighton

Contract Type: Temporary (12 Months) Annual Renewals

Working Pattern: Part Time, Adhoc, Minimum of 4 hours per week

Hourly Rate: 13.45

Our client, a prestigious organisation in the events industry, is seeking a dynamic and enthusiastic Front of House Assistant to join their high-profile team at the Attenborough Centre for the Creative Arts. This is an exciting opportunity for those who thrive in customer-facing roles and want to contribute to creating memorable experiences for visitors.

Key Responsibilities:

As a Front of House Assistant, your role will be pivotal in delivering a high-quality visitor experience. Key responsibilities include:

Customer Service Excellence:

• Welcome visitors with warmth and enthusiasm, addressing their needs and ensuring a positive experience.
• - Respond effectively to inquiries, providing accurate information and assistance throughout the Centre.
• - Handle any issues or complaints with professionalism and courtesy.

Event Support:

• - Assist in maintaining the tidiness and appearance of public areas during performances and events.
• - Manage entry and audience supervision, ensuring smooth operations during events.
• - Collaborate with the Duty Manager to fulfil any event-related duties as required.

Safety & Security:

• - Conduct pre-performance security checks and ensure compliance with emergency procedures.
• - Monitor visitor safety, addressing any concerns promptly.

Ticketing and Cloakroom Services:

• - Verify tickets for performances, ensuring visitors have the correct access.
• - Provide efficient cloakroom services, managing guests' belongings securely.

Ideal Candidate:

Our client is looking for someone who embodies the following attributes:

• Previous experience in a customer-facing role, showcasing excellent customer service skills.
• Ability to communicate clearly and effectively, both verbally and in writing.
• A proactive and friendly demeanour, capable of engaging with a diverse range of visitors.
• Experience in busy box office environments is highly desirable.
• Strong IT skills, particularly with MS platforms and functional databases.

Why Join?

• Be part of a vibrant team committed to delivering exceptional visitor experiences.
• Enjoy a part-time schedule with flexible hours, perfect for work-life balance.
• Contribute to a creative environment that values collaboration and innovation.

If you are passionate about customer service and eager to make a positive impact in the events industry, this role could be your perfect fit!

How to Apply:

Interested candidates are encouraged to submit their applications promptly. Take this opportunity to showcase your skills and enthusiasm to be a part of our client's exciting team at the Attenborough Centre for the Creative Arts!

This position is temporary and offers a unique chance to immerse yourself in the vibrant world of events in Brighton. Don't miss out on this opportunity to shine!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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