Job Description
Location: Dorset Area
Salary: From £26,000 per annum
Hours: Full-Time (Weekend and Bank Holiday rota required)
About the Role
Our client is a well-established, family-owned business with a strong reputation for customer service and quality. Due to continued growth, they are looking to recruit a Sales & Customer Advisor to join their friendly and supportive team.
This is a varied role combining sales support, customer service and administration responsibilities. You'll be involved throughout the customer journey, helping to deliver an excellent customer experience while supporting the day-to-day operation of a busy sales department.
Key Responsibilities
- Responding to customer enquiries via phone, email and face-to-face conversations
- Providing a professional and welcoming experience for customers
- Supporting the sales team with administrative and operational tasks
- Preparing customer documentation and ensuring records are maintained accurately
- Managing and updating customer information on internal systems
- Assisting with product presentation and maintaining high showroom standards
- Supporting stock promotion across online platforms and sales channels
- Coordinating customer handovers and ensuring all paperwork is completed accurately
- Building positive relationships with customers throughout the sales process
About You
To be successful in this role, you will have:
- Previous experience within sales support, customer service, administration, retail or a customer-facing environment
- Excellent communication skills, both written and verbal
- Strong organisational skills and attention to detail
- A professional and personable approach
- Confidence speaking with customers both in person and over the phone
- Competent IT and computer system skills
- The ability to manage multiple tasks in a busy environment
- A positive attitude and willingness to learn
What's On Offer
- Competitive salary
- Ongoing training and development
- Long-term career progression opportunities
- Employee discount scheme
- On-site parking
- Friendly and supportive team culture
- Opportunity to join a successful and growing business
Additional Information
Due to the nature of the role, successful candidates will be required to work weekends and bank holidays on a rota basis. There may also be opportunities to support the business at exhibitions, trade shows and industry events throughout the year.
This is an excellent opportunity for a customer-focused individual looking to develop their career within a professional sales environment.
