Interim Deputy Head of HR Operations & Systems

I am urgently seeking an Interim Deputy Head of HR Operations and systems for a charity based in the City area of London for an initial period of 3 to 6 months at a salary in the range of 50,500 to 60,000 per year. The role can be carried out on a hybrid working basis with at least 1 day per week in the office and the remainder working from home.

This role leads the HR Operations & Systems function (c6 people), ensuring delivery of efficient, high-quality HR services across the organisation. It is responsible for team leadership, delivery of monthly and annual HR operational processes and ongoing development of our HR system (iTrent) and HR processes. In doing so it will own the day to day HR relationship with Payroll.

The role plays a key part in stabilising and improving HR operations and ensuring strong governance and accountability across HR Operations & Systems, enabling the wider HR team to operate effectively and support organisational change, contributing to the delivery of our People and HR strategies. The main responsibilities will include: -

• Provide leadership and management to the HR Operations and Systems team, ensuring a proactive, high-quality service across the organisation.
• Act as the primary liaison between HR and Payroll teams, ensuring effective management of the monthly payroll cycle and timely resolution of issues.
• Act as the senior escalation point for complex and high-risk operational matters (e.g. pay, system, issues), ensuring appropriate and timely decision-making.
• Oversee and continuously improve HR operational processes to enhance efficiency, consistency, and service quality.
• Take lead accountability for ensuring iTrent is prepared and built to facilitate organisational change projects, including the transfer of staff under TUPE.
• Act as System Administrator for iTrent alongside specialist team members, to ensure development of the system is managed at pace.

Reporting to the Head of HR, the successful candidate will have experience of: -

• Managing / leading an HR Operations /Shared Services & HR Systems function
• Overseeing HR operational delivery, including employee lifecycle processes and HR administration
• Working with HR systems (ideally iTrent) including system development, optimisation, or implementation
• Working closely with payroll teams and overseeing payroll changes
• Managing the monthly payroll
• Ideally from working in the not-for profit sector

If you have the skills and experience required for this role and you can be available within 1 months' notice, please apply now by sending through your up to date CV and contact details.