L&D Officer

My client is seeking a proactive and meticulous L&D Coordinator to join our Human Resources team. This role is crucial for scheduling training sessions, managing virtual and face-to-face events, and handling day-to-day administration of the L&D function. You will be instrumental in supporting our dynamic EMEA business, ensuring our L&D team has everything they need to deliver high-impact training and learning support.

Day-to-day of the role:

• Coordinate and administer L&D activities including scheduling training sessions, setting up learning modules, and managing compliance training on platforms.
• Prepare and coordinate training materials such as handouts and PowerPoint presentations.
• Manage new starter inductions and engage with apprentices and new starters in our support offices.
• Create and manage reports for all training programmes and initiatives.
• Liaise between L&D and line managers regarding trainee resources and coordination.
• Book and maintain internal rooms for training and manage external venue bookings.
• Manage relationships with external providers, including trainers and coaches.
• Administer the Learning Management System (LMS), including form creation, monitoring completions, and generating timely reports.
• Support the annual performance review process through the LMS.
• Handle the L&D email inbox and respond to queries promptly.
• Conduct specific projects and research for the L&D team and manage information flow.
• Maintain office systems, data management, and electronic filing as required.
• Organize and drive L&D team meetings, documenting minutes and tracking actions.
• Manage purchase orders, liaise with vendors and the finance team, and handle invoicing and expenses for the L&D team.

Required Skills & Qualifications:

• Proven ability to work and deliver in a dynamic, international environment while maintaining strict confidentiality.
• Strong knowledge of Microsoft Office 365 and experience with Learning Management Systems.
• Excellent multitasking skills with the ability to take ownership and make decisions.
• Exceptional communication skills and meticulous attention to detail.
• Previous coordination experience in a fast-paced, successful environment is essential.