Job Description
Concierge (Residential) - North West London
£28,000 + Statutory Pension + Standard Holiday AllowancePermanent Mon-Fri 11AM-7PM 35 hrs/week
We are supporting a mixed-used residential development in North West London seeking a polished and proactive Concierge to provide first-class service to residents, visitors and contractors.
Key Concierge responsibilities:
Welcome residents, guests, and contractors; manage front desk communications
Oversee building access, security, and visitor verification
Conduct daily inspections and report maintenance or operational issues
Handle parcel, mail, and key management systems
Liaise with contractors and on-site teams to maintain standards
Maintain accurate logs, handovers, and administrative records
Candidate Requirements:
Previous concierge, residential FOH, corporate reception, or luxury customer service experience
Confident communication and interpersonal skills
Reliable, well-presented, and professional
Knowledge of Health & Fire Safety protocols desirable
SIA CCTV licence beneficial but not essential
Hours & Benefits:
Hours: 11:00am - 7:00pm, 35 hours/week (Afternoons, unpaid lunch)
Salary: £28,000 per annum
Benefits: Statutory pension and 20 days annual leave
Permanent role with excellent transport links (Overground & Underground nearby)
To Apply: Submit your CV for consideration. Shortlisted candidates will be contacted directly and interviews will commence right away! Don't miss out
