Job Description
If you have experience in Solar (needed), within a technical / operational customer service capacity, then I can almost guarantee that this will interest you
The company?
A UK market leader in solar installations, are looking to bring another strong Technical Support Advisor onboard the team. Established for over 20 years, and ranked as one of the UK's fastest growing solar installers, they currently turnover 35+ million. The company were acquired by a household name ( 1 billion turnover) just 2 years ago and the growth has rocketed further.
- Their panel systems are the highest quality - Tesla, Fox and Eco-Flow
Your role?
This role will be fully office based and focused around supporting customers with technical issues relating to their solar energy systems and their monitoring apps/software.
You will be helping customers (B2C) over the phone and email - diagnosing issues with their solar monitoring platform, reconnecting systems/apps, escalating technical faults with the manufacturer where required, and ensuring customers receive a high level of service throughout.
The right experience?
- Solar experience - basic understanding of the software.
- Solid customer service experience - inbound calls.
The package?
- 33,000 - 36,000 basic salary + company benefits
Sound of interest or just want to learn more? Simply click apply and I'll be in touch to tell you more about the role and firm.
