Nights Operations Team Leader

Nights Operations Team Lead
Contract: Permanent, Full-time

About the Role

A well-established organisation is seeking an Operations Team Lead to support day-to-day operational performance within a fast-paced food environment. This role involves overseeing a team, driving performance, maintaining high standards, and supporting continuous improvement across the department.

Key Responsibilities

• Lead, coach, and develop a team to ensure strong operational performance
• Oversee key metrics relating to efficiency, processes, performance, and service delivery
• Support and maintain standards across compliance, quality, and workplace best practice
• Conduct investigations, reviews, and audits to continually raise performance
• Work closely with internal teams across various functions
• Promote a positive and engaging working environment
• Contribute to ongoing improvement initiatives and support team development

Essential Skills & Experience

• Previous experience in a team leader, supervisor, or people management role
• Strong communication and organisational abilities
• Comfortable working with performance metrics and documentation
• Good general IT skills
• Proactive, hands-on approach with strong leadership qualities

Desirable Skills

• Experience within a high-volume or fast-paced operational setting
• Knowledge of compliance, quality systems, or process improvement
• Qualifications in leadership, compliance, or similar areas
• Strong problem-solving and continuous improvement mindset