National Operations Manager

  • RG Setsquare
  • City, Birmingham
  • May 05, 2026
Full time Real Estate

Job Description

Cleaning Operations Manager - Nationwide Cleaning Contract - 55,000 plus car allowance

Are you a Cleaning Operations Manager with experience of leading Commercial Cleaning contracts, looking to work for a Leading FM Service Provider? If so, I am currently recruiting for an Operations Manager to oversee a large multi million nationwide contract. Apply with your CV today.

What's in it for you?

  • Basic salary of up to 55,000 per annum
  • Company Car Allowance
  • A long-term career in a successful company who are experiencing a sustained period of growth
  • Working for a company who really value their employees well-being which directly impacts the work that they do.

Your role

  • You'll be responsible for leading an established team of Regional Managers UK wide.
  • Managing the Regional Managers to ensure they get the most out of their onsite teams
  • Client escalation
  • Day to day operational management of key accounts
  • Conducting Client visits
  • Supporting Regional Managers to deal with grievances, disciplinaries, recruitment and other issues across the contract
  • You'll be an advocate for continuous improvement across your team.
  • You will ensure SLAs and KPIs are being hit and your team is running an effective FM service

About you

  • Previous experience of managing multi million commercial cleaning contracts and a thorough understanding of strict SLAs & KPIs.
  • Experience of leading a team of dedicated Regional Managers.
  • You'll be a confident and effective communicator - client satisfaction is a huge priority on these contracts.
  • An organised and proactive attitude.
  • Holder of full UK Driving Licence.
  • Experience within the Leisure or Hospitality sector would be highly advantageous.


Next steps

If you have the relevant skills and you're looking to work in a fast-paced environment with a company who can offer career growth, then please apply today with your updated CV.

RG Setsquare is acting as an Employment Agency in relation to this vacancy.