Head of Communications & External Affairs

The Head of Communications & External Affairs will lead and manage all communication strategies and external relations for a not-for-profit organisation. This role requires a skilled professional to enhance the organisation's profile and ensure effective stakeholder engagement.

Client Details

This not-for-profit organisation operates within the public service sector, providing essential services and initiatives to benefit communities across the UK. As a medium-sized entity, it is committed to delivering impactful programmes and fostering collaboration with key partners.

Description

The key responsibilities for the Head of Communications & External Affairs role will include:

• Develop and implement comprehensive communication strategies aligned with organisational objectives.
• Manage external affairs, including stakeholder engagement and public relations activities.
• Oversee the creation of impactful content for various channels, including social media, press releases, and reports.
• Act as the main point of contact for media enquiries and manage crisis communications effectively.
• Build and maintain strong relationships with external stakeholders, partners, and the wider community.
• Monitor and analyse the effectiveness of communication initiatives, providing regular reports to senior leadership.
• Ensure brand consistency across all communications and marketing materials.
• Lead and mentor a team to achieve high standards in communications and external affairs.

Profile

A successful Head of Communications & External Affairs should have:

5+ years experience in a leading Communications role.
Experience in a large not-for-profit or public sector organisation is ideal.
Proven success in managing stakeholder relationships and external affairs.
Strong understanding of governance, and navigating a highly political environment.
Experience leading teams.
Excellent written and verbal communication skills with an eye for detail.
Experience in developing and implementing communication strategies.
Knowledge of media relations and the ability to manage crisis communications effectively.
Leadership skills to guide and develop a high-performing team.
A results-oriented approach with the ability to analyse and adapt strategies as needed.

Job Offer

On offer for the Head of Communications & External Affairs role:

• A competitive salary range of 60,000 to 70,000 - experience dependent
• Hybrid working arrangement with three days on-site in Manchester.
• The opportunity to make a meaningful impact within a not-for-profit organisation.
• A supportive and collaborative company culture.