Neighbourhood Housing Officer

The Neighbourhood Housing Officer manages a local patch, delivering proactive tenancy and neighbourhood services with a strong focus on early intervention, ASB resolution, and sustaining tenancies.

Client Details

This is an exciting opportunity to join a not-for-profit organisation operating in the property sector. The company is a small-sized team dedicated to providing excellent housing services to its tenants, with a strong focus on community engagement and tenant satisfaction.

Description

• Deliver housing management services, ensuring tenant needs are met efficiently and effectively.
• Manage tenancies, including handling tenancy agreements, renewals, and terminations.
• Provide advice and support to tenants on housing-related matters.
• Work closely with other departments to ensure properties are well-maintained and issues are resolved promptly.
• Conduct regular property inspections to ensure compliance with health and safety standards.
• Handle complaints and resolve disputes in a professional and timely manner.
• Support community initiatives and promote tenant involvement in local projects.
• Maintain accurate records and ensure adherence to all relevant policies and regulations.

Profile

A successful Neighbourhood Housing Officer should have:

• Experience in housing management or a related field within the not-for-profit sector.
• Knowledge of housing legislation and tenancy management processes.
• Strong organisational and administrative skills to manage multiple priorities effectively.
• Excellent communication and interpersonal abilities to build positive relationships with tenants.
• An understanding of health and safety regulations related to housing.
• A proactive approach to problem-solving and delivering solutions.
• Ability to work collaboratively within a small-sized team environment.

Job Offer

• Competitive salary ranging from 36,109 to 44,133 per annum.
• Fixed-term contract offering stability and professional growth opportunities.
• Chance to make a meaningful impact in the not-for-profit sector.
• Supportive and collaborative work environment.
• Opportunities to engage with the local community and contribute to impactful projects.

If you are passionate about making a difference in the property sector and are ready to contribute to a dedicated team, we encourage you to apply for the Neighbourhood Housing Officer role.