Senior Business Support Assistant

An opportunity has arisen for a Senior Business Support Assistant to join a busy Safeguarding Team within a public-sector organisation. This role plays a key part in supporting statutory safeguarding processes and requires a high level of accuracy, professionalism, and resilience.

The postholder will attend Child Protection Conferences held virtually via Microsoft Teams and produce clear, accurate minutes and plans within strict statutory timescales. The content can be sensitive and occasionally distressing, so the ability to work under pressure and manage deadlines is essential.

• Attend virtual safeguarding meetings and produce detailed, accurate minutes and plans
• Ensure all work is completed within statutory timescales
• Provide comprehensive administrative and secretarial support to the team
• Use Microsoft Office and internal case management systems (e.g. Mosaic)
• Maintain trackers, records, and documentation to a high standard
• Organise meetings and manage shared inboxes and diaries
• Support reporting requirements and general team administration

• Fast and accurate typing skills, with experience producing complex or formal minutes
• Strong organisational skills and the ability to manage competing deadlines
• Excellent attention to detail
• Confident user of Microsoft Office applications
• Ability to handle sensitive and confidential information professionally
• Good communication and team-working skills
• Previous administrative experience (safeguarding or public-sector experience desirable)