Scheduler/ Administrator

Scheduler / Administrator A growing renewable energy business are seeking an organised and proactive Scheduler / Administrator to join our dynamic team. This is an excellent opportunity to be part of a fast-paced, forward-thinking company within the rapidly expanding renewable energy sector, offering strong opportunities for career development and progression. Key Responsibilities Handling incoming calls and enquiries from customers in a professional and friendly mannerScheduling and coordinating appointments for engineers and installation teamsManaging and maintaining engineers' daily diaries to ensure efficient workflowLiaising with internal departments and external customers to organise works and resolve queriesRepairing and processing compliance and administrative paperwork in line with company and regulatory requirementsProviding regular updates to customers regarding appointments, job progress, and any changesSupporting the wider operations team with general administrative dutiesEnsuring high levels of customer service at all timesSkills and Experience Required Previous experience in scheduling, administration, or customer service (ideally within construction, utilities, or renewable energy)Strong organisational skills and the ability to manage multiple tasks in a fast-paced environmentExcellent attention to detail and accuracy in record-keepingConfident communication skills, both verbal and writtenGood IT skills, including experience with scheduling systems and Microsoft OfficeAbility to work independently as well as part of a teamProblem-solving mindset and ability to handle customer queries effectivelyThis is an office based role working Monday to Friday