Voids Administrator

Position: Voids Administrator

Location: Slough

About the Role

A leading Housing Association is seeking a Voids Administrator to support the efficient delivery of its responsive repairs and voids service.

This is a key operational role, ensuring that d void refurbishment works are coordinated, and completed efficiently, safely, and to a high standard.

Key Responsibilities

As a Voids Administrator, you will:

• Schedule and coordinatevoid works, ensuring operatives and contractors are deployed efficiently and jobs are completed within agreed timescales.
• Act as a central point of contact between contractors and internal teams to ensure smooth delivery of services.
• Monitor contractor performance, ensuring compliance with health & safety legislation and contractual requirements.
• Issue work orders, variations, and update job statuses through the computerised repairs management system.
• Proactively manage diaries, workloads, and priorities to minimise delays and maximise productivity.
• Maintain accurate records, including scheduling data, job completion updates, and contractor performance information.
• Support the delivery of ad hoc projects and service improvements within the repairs and voids function.

Skills & Experience Required

To be successful in this role, you will have:

• Excellent planning, organisation, and prioritisation skills.
• Understanding of contractor management and health & safety compliance.
• Confidence using repairs management or scheduling systems.
• Strong communication skills, with the ability to manage multiple stakeholders effectively.
• Proven experience scheduling or coordinating repairs or voids works within a housing or property services environment is desirable

Graham Rose is an employment business acting on behalf of our client.