Administrator

Job Title: AdministratorLocation: Staffordshire (Office-based)Contract: Temporary - 4 monthsStart Date: ASAP

Pay 28k

Working Hours:20 hours per week

• Preferred: 4 hours per day across 5 days
• Alternatively: 5 hours per day across 4 days (flexible)

We are looking for a highly organised Administrator to provide essential support to a busy team. This role focuses on a variety of administrative tasks, ensuring processes run smoothly and efficiently on a day-to-day basis.

• Preparing and issuing documentation, including letters and statements
• Managing document processes such as printing, scanning, and digital requests (e.g. DocuSign)
• Maintaining and updating records, ensuring accuracy across systems
• Processing updates to customer details, including bank information and Direct Debit mandates
• Monitoring shared inboxes and responding to queries in a timely and professional manner
• Handling general correspondence, including drafting and sending letters
• Supporting with routine administrative tasks and process-driven activities
• Assisting with data management and allocation tasks
• Providing overall administrative support to ensure team efficiency

• Strong administrative experience within a busy office environment
• Excellent organisation skills with a high level of attention to detail
• Confident working with both digital systems and paper-based processes
• Ability to manage multiple tasks and follow structured processes
• Strong communication skills, both written and verbal
• Proactive and reliable, with a positive approach to work

• Previous experience in a collections, credit control, or financial services environment

• This is a fully office-based role
• No additional equipment required

If this role sounds of interest, please do apply!