Job Description
EA & Operations Support
Supporting the Senior Management Team Newly Created Role
Package & Benefits
- Hours: 30 to 39.5 hours/per depending on successful candidate preference
- Salary: £35,000 to £40,000 (Full-time equivalent salary)
- 23 days holiday + bank holidays
- Perkbox benefits
- Salary sacrifice pension
- Social events and wellbeing activities
Are you an organised, proactive person who loves variety, thrives in a fast-moving environment, and enjoys making things run better?This is a brand-new role where you'll have real influence, autonomy, and the opportunity to shape how things are done.
The senior management team is at capacity, and they're ready for someone robust, positive, and adaptable to step in and become the glue that keeps the operation running smoothly. This is not a "stay in your lane" role it's for someone who wants to get stuck in, build relationships across the business, and bring fresh ideas to the table.
The Role
As EA & Operations Support, you'll provide high-level administrative and operational support to the Senior Leadership team. You'll work closely with all departments, acting as a trusted support and ensuring standards, systems, and processes are followed and continually improved. This role comes with full support and a clear transition period, so you'll have time to learn, embed yourself, and make the role your own - without stepping on toes.
What You'll Be Doing
Senior Management & EA Support
- Coordinating meetings, taking accurate notes, and issuing actions
- Chasing and following up on action points
- Managing diaries, travel, and hotel bookings
- Acting as a central communication hub across the business
Operations & Compliance
- Supporting health & safety and training compliance
- Ensuring engineers adhere to professional and quality standards
- Managing the Quality Management System
- Coordinating long-service recognition and employee milestones
Training & Development
- Identifying relevant training for staff
- Coordinating venues, trainers, and logistics
- Tracking attendance and compliance across the business
Office & Facilities Management
- Day-to-day office management (including stock, coffee, and supplies)
- Liaising with the landlord, IT, insurance providers etc.
- Supporting tenant management, inspections, and rent reviews
- Ensuring the office runs efficiently and professionally
Fleet & Insurance
- Coordinating fleet purchases and preparation
- Booking appointments and managing van deliveries
- Ensuring insurance, documentation, and compliance are in place
- Managing business and fleet insurance renewals
- Reviewing key contracts (IT, fuel, gas, electric)
Sustainability & Future Projects
- Heading up a carbon footprint and sustainability project
- Identifying efficiencies and smarter ways of working
- Suggesting and implementing new ideas across the business
About You
You'll be someone who is:
- Robust, organised, and highly reliable
- A confident communicator who builds strong relationships
- Dynamic and adaptable - comfortable with change and ambiguity
- Naturally positive, bright, and solutions-focused
- Happy to roll your sleeves up and get involved wherever needed
- Full of ideas and not afraid to suggest improvements
This is a learning role with real scope, ideal for someone who wants variety, responsibility, and the chance to shape a position from the ground up.
