32 jobs found

Disrepair Case Officer Temporary Contract (3 months) Job Details Client: London Borough of Lambeth Service Area: Housing Services - Repairs and Maintenance Hours: 35 hours per week Start Date: 05 May 2026 Duration: 12 weeks Working Pattern: Monday, Thursday and Friday working from home; Tuesday and Wednesday in the office Location Office Base: 6 Brixton Hill London SW2 1RW Pay PAYE Rate: £166.11 per day Job Overview London Borough of Lambeth is seeking 5 Disrepair Case Officers to support the Housing Services team. This role focuses on minimising the risk, incidence and cost of disrepair by resolving complaints and threats of litigation quickly and effectively, and by administering disrepair cases on behalf of the Council. The successful candidate will manage disrepair cases, coordinate with surveyors and legal services, monitor costs and liabilities, support complaint responses and help ensure cases are resolved without unnecessary litigation wherever possible. Important - Please Read Carefully This role requires direct disrepair case management experience within social housing, local authority housing, repairs or property maintenance services . You must have experience dealing with disrepair complaints, complex correspondence, contractors or surveyors, and repairs-related casework . Candidates without relevant housing disrepair experience are unlikely to be considered. Key Responsibilities Minimise the risk, incidence and cost of disrepair to the Council Resolve complaints and threats of litigation quickly and effectively Administer disrepair litigation cases on behalf of the Council Monitor progress of cases, including timescales and costs Provide accurate updates on liabilities and make recommendations regarding settlement Escalate and report on high-risk cases to the Repairs Team Manager Submit information to Legal Services in a timely manner where litigation is involved Work with internal and external surveyors to ensure appropriate works are ordered and completed Ensure works are delivered to the required standard and within required timescales Represent the Council in court proceedings where required Advise on Stage 2 and Ombudsman repairs complaints, and other complaints where litigation is threatened Keep complainants informed of action proposed, taken and planned Support colleagues and provide cover when directed Ensure compliance with legislation, council policy and safeguarding requirements Essential Experience & Skills Degree level education or equivalent demonstrable experience Clear knowledge of current issues affecting ALMOs, local authorities and social housing Good understanding of housing or building legislation and best practice Good working knowledge of Microsoft Office and housing management databases Experience responding to complex correspondence and drafting reports Experience managing contractors or consultants Experience dealing with the public, resolving queries and giving advice Strong communication and collaborative working skills Ability to work flexibly, including evenings and weekends if required Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.

Complaints & Information Governance Officer To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner s Office enquiries, Freedom of Information and Data Protection Act enquiries, and Member s Enquiries to the Directorate of Children s Services. To work as part of a team delivering high quality services across the remit of the service having lead responsibility for one or two of the following areas as designated by the Head of Service i.e. Complaints Freedom of Information; Data Protection Member s Enquiries. To develop and maintain good relations with service areas and partner agencies To maintain a good working knowledge of the legislation, policies and protocols relevant to the work of the service e.g. Information governance and complaints procedures relevant to Children s Services. To provide an excellent and professional standard of service to all stakeholders, including provision of advice and guidance. Must have experience dealing with complaints relating to Children's Services

Assessment Officer - Financial Assessments Location: Wembley (Hybrid Working) Contract: Temporary - Immediate Start (minimum until October) Hours: Full Time Positions Available: 2 Pay Rates: PAYE: £18.65 per hour Umbrella: £24.56 per hour (will consider up to £28 umbrella for right candidate) About the Role A local authority based in Wembley is seeking two experienced Assessment Officers to join their Financial Assessments team on a temporary basis. This is an immediate start role with an initial booking until at least October , with potential for extension. You will be responsible for completing financial assessments for council residents , primarily in relation to care packages , and assessing benefits such as Council Tax Reduction and Housing Benefits . The role will also involve handling appeals, complaints, and specialist cases . Key Responsibilities Carry out financial assessments for adult social care and care packages Assess eligibility for council benefits (e.g. Council Tax, Housing Benefit) Manage and respond to appeals, complaints, and complex/specialist cases Ensure assessments are accurate, compliant, and completed within deadlines Update and maintain records using relevant local authority systems Liaise professionally with service users, families, and internal teams Essential Requirements Previous experience carrying out financial assessments within a local authority Experience using Mosaic (essential) Experience using Abacus (strongly desirable) Able to hit the ground running in a busy team Positive, proactive "can-do" attitude Strong attention to detail and organisational skills Additional Information Hybrid working (office presence required in Wembley) Basic DBS check required (must be able to pass if successful) Immediate start available

Quality Systems Technologist Salary: Competitive salary Benefits: Company share save scheme, Pension, Life insurance Location: Sutton Bridge Ways of Working: Site Based Hours of work: 8:30-17:00 Contract Type: FTC-12 Months Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at our site in Sutton Bridge is home to around 225 colleagues, producing chilled Indian ready meals for a dedicated customer. What you'll be doing As a Compliance Technologist, you'll support the Technical function by ensuring legal, food safety and quality compliance across the site. You'll provide technical support to customers, suppliers and internal teams while maintaining robust systems, reporting and audit readiness. Role Accountabilities • Provide administrative support for QMS and HACCP compliance • Generate, maintain and report Technical KPI data • Log, Monitor and trend non-conformance, complaints, microbiological and nutritional surveillance data • Coordinate pest control activity and ensure compliance with scheduled visits - remove • Maintain and update the Allergen Risk Assessment and supporting activities eg validation, verification • Perform data entry, trend analysis, manage change procedures and respond to technical information requests • Conduct traceability exercises and drive system improvements • Support audits, site visits and customer communications • Complete internal audits and manage non-conformances • Work with the Specification Technologist to create and update finished product specifications - Remove • Support product launches, delists and promotional activity • Assist with export documentation compliance and veterinary officer visits • Provide flexible support across the Technical team and contribute to projects Manage raw materials non-conformance issues and liaises with suppliers to implement root cause analysis and corrective actions effectively. Complete routine sampling and monitoring of raw materials and communicate effectively with suppliers to support continuous improvement. What we're looking for • Experience in a technical or compliance role within a manufacturing environment • Strong understanding of food safety, quality and compliance systems • Good analytical skills with the ability to interpret and trend data • Clear and effective written and verbal communication skills • Strong organisational skills and attention to detail • Ability to work calmly and methodically in a fast-paced environment • A proactive and solutions-focused approach • Flexibility to adapt to changing priorities • Professional approach with a strong sense of accountability At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary • Company share save scheme • Pension • Life insurance • Greencore Qualifications • Exclusive Greencore employee discount platform Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.

Positive Employment is currently recruiting for a Procurement And Contract Officer for our client a government organisation in Kensington, London. The successful post holder will support the Procurement and Contract Management Team Managers in securing the continuous development, improvement, efficiency and success of the Temporary Accommodation and Resettlement department as a whole. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Primarily focus on Temporary Accommodation Repairs & Complaints casework with a special focus on Complaints, Members Enquires, Ombudsman enquiries from investigating them, communicating with residents and agents and responding to residents in writing in line with the corporate complaints policy. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working. Duties and Responsibilities but not limited to: Assist with developing and delivering strategies, policies and programmes to ensure the effective supply and management of accommodation for homeless cases, with a strong focus on reducing levels of usage and promoting value for money. Commission, procure, and manage the supply of accommodation, including temporary accommodation, direct lets, and private rented sector accommodation. Successfully tender, evaluate and let contracts to providers, ensuring quality, value for money and compliance with the organisation's financial regulations and legal requirements, as well as those imposed by external agencies such as London Councils and the MHCLG. Develop and maintain effective relationships with private sector landlords, local managing and lettings agents and owners of empty properties in order to secure use of privately rented properties for households in housing need in the Borough. Carry out inspections of properties in order to assess their suitability for households in housing need, investigate persistent disrepair complaints and/or to take property inventories for those properties. This will include some properties outside the Borough's boundaries. Ensure the effective supply of accommodation for households in housing need and providing effective contract monitoring support. Contributing to the delivery of ad hoc accommodation-related projects, including tenancy audits, delivery of property decant programmes and new contract development. Ensure that demand and supply data and performance and financial information related to the accommodation portfolio is routinely collected, analysed and acted upon, in order to effectively shape commissioning decisions, anticipate and /or manage service problems and control financial expenditure. Ensure that the performance of all accommodation-related projects, contracts and service level agreements is effectively reviewed, monitored and evaluated, and that any under-performance, service failure and/or financial and legal issues are addressed swiftly and appropriately. Ensure that systems are in place to ensure effective move-on from emergency accommodation, helping to minimise high cost placements and subsidy loss. Personal Requirements: A background in Temporary Accommodation, Property Management, Repairs & maintenance is desirable. Qualified to undertake property inspection under the Housing Health and Safety Rating System or ability to obtain qualification is desirable. Experience of procurement and contract management including identifying and successfully addressing under performance. An understanding of the private rented sector and of the issues relating to the acquisition of accommodation, including security of tenure, health and safety, housing standards, and housing benefit regulations. Experience of working with private landlords and lettings agents. Experience of working in a social/private sector housing environment or related field. Experience of communicating effectively to customers and at all levels of the organisation. Good verbal and written communication skills including the ability to negotiate with accommodation providers and the ability to write letters, report, and procedures using plain English. Working Hours: 37hrs / 9:00am - 17:00pm / Monday - Friday Pay: £27.36 per hour Please note this role is within the scope of IR35.

Your new company An independent regulator based in Manchester city centre is recruiting for experienced Investigation Officers to join their busy team. Your new role You will be making enquires into complaints, obtaining relevant information and evidence to make decisions. Conducting one-to-one discussions with experts and managing caseloads throughout the progression of the investigation. Manage and progress cases and enquiries in accordance with agreed guidelines, policies, and procedures Collect, evaluate, and analyse information and evidence, recommending appropriate courses of action. Draft clear, concise summaries and recommendations for decision-makers Liaise effectively with colleagues and external parties to build strong working relationships Accurately record and maintain case information using the in-house CRM system Participate in regular case review meetings with senior managers Support the supervision, coaching, and development of colleagues where required Work collaboratively with colleagues to ensure effective cover arrangements during periods of absence Consistently meet performance targets relating to timeliness and quality of work What you'll need to succeed Ability to work within established policies and procedures Strong confidentiality and data handling skills High levels of accuracy and attention to detail Ability to manage multiple tasks and competing priorities Excellent analytical and critical thinking skills Ability to evaluate complex information and reach sound conclusions Experience managing complex casework and varied caseloads Ability to produce clear recommendations under time pressure Clear, concise and accurate written communication Professional and confident communicator with internal and external contacts Ability to work effectively independently and as part of a team Willingness to engage openly in collaborative discussions Confidence supporting less experienced colleagues Understanding of the legislative and regulatory environment What you'll get in return 35 hour working week, Monday to Friday. 9am till 5pmHybrid workingOffices in the heart of Manchester city centre£17.29 per hour plus holiday payASAP start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're recruiting an experienced Tenancy Support Officer (New Builds) to support residents settling into new homes within a busy local authority housing service. This is a frontline, resident-focused role supporting new and transferring tenants during the critical first 6-12 months of their tenancy. You will work closely with vulnerable households to provide tailored support, prevent tenancy breakdown, and ensure successful long-term sustainment across new build properties. The Role - Manage a caseload of new and transferring tenants, providing tailored tenancy sustainment support - Assess individual needs and develop personalised support plans to promote independent living - Support tenants to settle into their homes, understand tenancy conditions and manage their tenancies effectively - Work closely with tenancy enforcement and income teams to support tenancy sustainment and address risks early - Monitor rent accounts, support with arrears prevention and refer for financial and welfare advice where needed - Support tenants to access welfare benefits, manage finances and maximise income - Carry out risk assessments, particularly for vulnerable tenants with complex needs including mental health or substance misuse - Refer and coordinate support with external agencies including social services, mental health services, probation and voluntary organisations - Attend multi-agency meetings including MARAC, safeguarding, hoarding and high-risk panels - Maintain accurate case records, support plans and performance data on housing systems - Liaise with tenants and advocate on their behalf in relation to ASB, tenancy issues and service access - Support tenants with practical aspects of maintaining their home including reporting repairs and managing their environment - Investigate and respond to complaints from residents, MPs and Councillors - Work collaboratively with housing officers and estate teams to support tenancy management across new build schemes - Ensure all work is delivered in line with housing legislation, safeguarding responsibilities and council policies Key Requirements - Experience working with social housing tenants within a local authority, housing association or similar environment - Strong experience supporting vulnerable residents with complex needs - Knowledge of welfare benefits, housing legislation and tenancy management principles - Experience managing caseloads, carrying out assessments and developing support plans - Ability to handle complex cases and present at multi-agency meetings or case conferences - Strong communication and interpersonal skills, with the ability to build trust and influence outcomes - Experience working with partner agencies including health, social care and support services - Good understanding of safeguarding for children, young people and vulnerable adults - Ability to manage competing priorities and deliver outcomes in a fast-paced environment - Strong IT skills including Microsoft Office and housing management systems - Understanding of ASB, tenancy issues and early intervention approaches - Ability to work collaboratively as part of a wider housing service What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Tenancy Support Officers, Housing Officers and Tenancy Sustainment professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Business Support Officer needed! Location: Town Hall, Gosport Hours: 14.5 hours per week, days to be negotiated. Salary: 14.86 Contract Type: July 2026 We are seeking a highly organised and proactive Business Support Officer to provide essential administrative and operational support to our Streetscene service with a focus on Arboriculture. This is an exciting opportunity for someone who thrives in a busy, customer-focused environment and wants to make a real difference in the local community. Key Responsibilities: Provide effective business support and ensure a customer-focused service. Maintain accurate records of public enquiries. Assist in updating web content in coordination with Streetscene Managers. Handling invoicing. Supporting the Arboriculture Officer by, ordering materials, and providing general administrative support. Process orders and invoices via our procurement systems. Ensure compliance with council data and information policies. Handle customer queries and complaints professionally. Adhere to all Health & Safety, Equal Opportunities, and Safeguarding policies. What We're Looking For: Strong IT skills, particularly in Microsoft Office (Word, Excel). Excellent organisational and time management abilities. Experience working in a busy office or customer service environment. Clear communication and interpersonal skills. Ability to work independently and use initiative. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Our client is a large local government organisation and looking for an experienced Head of Legal and Governance.This is initially a 3 month contract which may be extended for the right candidate You will Advising on decisions that constitute a key decision and ensuring appropriate support is in place to enable effective scrutiny. Develop and maintain the authority's Constitution, governance frameworks, and decision-making protocols, ensuring these are widely available for consultation with members, employees and the public. Oversee corporate assurance with reference to code of conduct (including conflicts of interest), whistleblowing, information governance and transparency. As the Monitoring Officer, make recommendations on the appropriate action against any unlawful acts in line with relevant governance requirements. Act as the most senior legal adviser to the authority, the Mayor (when elected), Chief Executive and Head of Paid Service, including on constitutional matters and complex legal issues. Work closely with the Chief Executive, the Director of Finance (S73 Officer) and Executive Leadership Team to shape and deliver strategic policy and corporate plans. Provide legal and governance input into programmes, partnerships, and regional initiatives representing the authority in these and other external forums. Operational oversight Strategic and operational leadership of the Legal Services function, ensuring high-quality, timely legal advice across the authority. Develop and lead the Democratic Services and Scrutiny function, ensuring effective support for elected members, committees and advisory boards, and facilitating public engagement. Support and enable the leadership of the emerging HR and OD function, including relevant policies and frameworks, and appropriate execution of an effective HROD service. Strategic and operational leadership of the Information Governance and Data Protection function, ensuring statutory requirements are met in accordance with the UK General Data Protection Regulations, and acting as the Senior Information Risk Owner (SIRO) Ensure a register of Members' interests, gifts and hospitality is maintained Ensure the effective operation of the Councillors' Code of Conduct including member complaints and the Investigation and Disciplinary Committee process in relation to Protected Officers. Oversee legal risk management, litigation, and regulatory compliance. Leadership and management Lead, inspire and develop a high-performing team of professionals, providing clear objectives and direction. Lead by example as part of the Senior Leadership Team, embodying the highest standards of ethical practice and behaviour and demonstrating integrity at all times. Promote a culture of integrity, transparency, and continuous improvement through mentoring and coaching of staff. Manage budgets and resources effectively. Support the development of the team by creating a learning environment and a culture of collaboration. PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35 HYBRID WORKING IS AVAILABLE

Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details

Church Engagement Support Officer Permanent, Full Time, Hybrid working (2 days per week in the office) Location: Warrington Salary: £30,697 per annum About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don t have to be Christian to work here we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. About the role Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid s mission. The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness. Some of the main responsibilities of the Church Engagement Support Officer include: Build trust-based relationships with supporters to deepen their connection with Christian Aid s mission, proactively engaging with new and lapsed churches to inspire them to give, act, and pray. Provide high quality stewardship to supporters making donations, processing payments quickly, effectively, and accurately, and manage associated data with care and diligence. Collaborate across a diverse range of audiences to provide tailored advice and support, enabling impactful fundraising efforts. Understand supporter perspectives by maintaining open communication and aligning interactions with Christian Aid's values, while critically evaluating processes to improve engagement during key campaigns and appeals. Commit to high-quality interactions with supporters, consistently managing feedback and complaints to uphold Christian Aid s values and goals. Maintain accurate supporter information on the CRM system, and ensure donations and gifts are processed effectively to maximise impact. Contribute to impactful projects by developing supporter knowledge and providing training to colleagues, strengthening supporter relationships and engagement. About you Who we are looking for: Essential: Demonstrable experience of customer care and the importance of building relationships. Demonstrable experience and confidence in engaging supporters over the phone and discussing financial giving. Experience of using supporter/customer database. Ability to actively listen to supporters on the phone, identifying relevant opportunities for further engagement. Developed communication skills to influence verbally; inspiring and encouraging engagement. Ability to maintain focus in a busy environment and retaining attention to detail. Ability to work collaboratively with a variety of teams and colleagues. Ability to analyse and interpret information to achieve required outcomes. Desirable: Experience of working with volunteers to maximise fundraising and engagement. Knowledge of digital fundraising and marketing. Knowledge of Christian church structures across England, Scotland and Wales. Welsh speaking. Familiarity with financial processing. Knowledge of global development issues and Christian Aid s work. Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid s faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme . In line with this Scheme, we will request information as part of the referencing process from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV

Contract Officer (Repairs) Contract Officer (Repairs) To administer repairs scheme programmes, keeping track of the cost, timescales and quality of the works completed. Contract Officer (Repairs) To support the delivery of repair based programmed works, working on specific building and compliance related work programmes, supporting the programme manager. Contract Officer (Repairs) To support the repairs teams in developing programme and performance management systems. Contract Officer (Repairs) To maintain statistical information for the teams as directed and provide regular reporting. Contract Officer (Repairs) To respond to stage one complaints and members enquiries on behalf of a number of service areas ensuring that lessons are learnt and processes are implemented to improve the delivery of the service. Contract Officer (Repairs) To manage and administer completion of works either from direct labour or contracted work streams. Contract Officer (Repairs) To liaise with customers, internal and external agencies or representatives in regards to queries and ensuring high quality responses. Contract Officer (Repairs) To collate reports when required for the team and senior officers or members of the council across a number of work streams. Contract Officer (Repairs) To collate data when needed to external bodies for benchmarking. Contract Officer (Repairs) To promote the department both internally and externally, especially in regards to specialisms within the teams.

Job Title: Admin Support Officer Department: Administrative Fire Delivery Team Location: Head Office, 45 Westminster Bridge Road, London, SE1 7JB Job Type: Temporary Pay Rate: £16.04 per hour Start Date: 24 April 2026 End Date: 24 December 2026 Working Hours: Monday to Friday 09:00 - 17:00 (7 hours per day) Unpaid break included About the Role This Support Officer role sits within the wider FRA (Fire Risk Assessment) Delivery Team and plays a key role in supporting service delivery, with a strong focus on customer liaison, satisfaction, and continuous improvement . You will provide essential back-office support to the Surveying & Voids Team while ensuring customers are kept informed before, during, and after works. A proactive, customer-focused approach is essential. Purpose of the Role Provide administrative and operational support to the Surveying & Voids Team Support delivery of programmes and projects Act as a key point of contact for residents, ensuring clear and consistent communication Contribute to high levels of customer satisfaction and service delivery Key Responsibilities Customer & Stakeholder Engagement Deliver excellent customer service to all stakeholders Build and maintain relationships with internal teams, residents, contractors, and external agencies Respond to enquiries and resolve issues in a professional and timely manner Ensure customers are regularly updated on progress of works Administrative & Coordination Support Manage correspondence (emails, calls, enquiries, post handling) Maintain accurate systems, databases, and records to meet KPIs Provide general administrative support across teams Arrange meetings, training sessions, and take minutes where required Maintain filing systems and ensure information is accessible Project & Programme Support Assist in preparing and tracking project programmes (using Microsoft Project/Excel) Monitor progress of works and liaise with contractors/supply chain Raise and manage work orders, ensuring completion within targets Support coordination of works from start through to defects liability period Complaints & Reporting Support the Complaints Team with investigations and responses Prepare reports using Microsoft tools and internal systems Analyse and manage data from multiple sources Finance & Office Support Process invoices accurately and in a timely manner Manage incoming and outgoing post Promote good office and IT housekeeping Health & Safety Follow all Health & Safety policies and procedures Potentially act as Fire Warden or First Aider if required Key Requirements Strong administrative experience Excellent communication and customer service skills Ability to manage workload, prioritise tasks, and meet deadlines High attention to detail and ability to multitask Strong IT skills (Microsoft Office, databases, email systems) Experience working with housing/repairs or asset systems (desirable) Experience coordinating projects or programmes Ability to work independently and use initiative Desirable Experience Experience in complaints handling Experience with contractors, residents, and external stakeholders Diary management and scheduling Exposure to legal or compliance-related cases Additional Information Office-based role Inside IR35 May require occasional work outside normal hours Opportunity to work within a large housing organisation Why Apply? This is an excellent opportunity to gain valuable experience within a respected organisation like Peabody, developing your administrative, coordination, and customer service skills in a fast-paced environment.

Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV

We're recruiting an experienced Private Sector Housing Team Manager to lead a high-performing Environmental Health service within a forward-thinking London local authority. This is a senior, enforcement-led leadership role focused on improving standards across the private rented sector. You will lead a multidisciplinary team, oversee complex enforcement activity, and ensure the delivery of a high-quality, compliant and customer-focused service that protects residents and drives up housing standards across the borough. The Role Lead and manage the Private Sector Housing team, directly overseeing 4 Senior Officers and wider operational staff Manage property licensing schemes, including HMOs, ensuring compliance and identifying unlicensed properties Oversee enforcement activity from investigation through to prosecution, including civil penalties and Rent Repayment Orders Drive proactive work to identify rogue landlords and poor housing conditions including damp and mould Manage day-to-day operations, resources and performance to ensure effective service delivery Take full responsibility for team budgets (up to £1m), monitoring spend and identifying income generation opportunities Contribute to the development and delivery of the team's service plan in line with corporate priorities Monitor performance and respond to complaints, Member enquiries and scrutiny requirements Provide expert advice and guidance to senior leadership, Members and stakeholders Prepare and present complex reports for committees and high-level meetings Represent the service at internal and external meetings, deputising for the Head of Service where required Lead, motivate and develop staff, ensuring high performance and continuous improvement Build strong working relationships with internal departments and external partners including government bodies and enforcement agencies Support wider departmental objectives including transformation, compliance and service improvement initiatives Key Requirements Significant experience managing Private Sector Housing or Environmental Health services within a local authority Strong background in enforcement-led environments, including prosecutions and regulatory action Proven experience managing teams and delivering high-performing services In-depth knowledge of property licensing schemes, particularly HMOs Strong understanding of housing legislation, enforcement powers and regulatory frameworks Experience preparing reports and advising senior stakeholders, Members and committees Excellent communication skills with the ability to present complex information clearly Ability to operate both strategically and operationally, making an immediate impact Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Health and EHORB registration is preferred Experience identifying and driving income generation opportunities (e.g. civil penalties, RROs) is desirable Ability to work in a hybrid environment with a minimum of 3 days in the office and flexibility for site visits and occasional evening meetings What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Environmental Health Officers, Private Sector Housing Managers and Regulatory Services professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Job Title: Financial Operations Officer Location: Chelmsford, Essex (hybrid working). The role will be based in Chelmsford city centre, with one day per week in the office and four days working remotely. Please note that there may be additional office attendance during the first few weeks to support training and onboarding. Hourly rate: 15.45 per hour PAYE Duration : Temporary, initially for 2 months with view for further extension We are currently seeking a Financial Operations Officer on behalf of our public sector client based in Chelmsford, Essex. To be responsible for clearing and reconciling the organisation's Bank Statement on a daily basis, ensuring all income and expenditure is accounted for which will involve contacting other services and external companies to investigate and solve any payment issues To act as administrator for the Civica Payment system, setting up new users and unlocking passwords Balance all daily income, resolving any discrepancies. Keeping accurate records for auditing purposes To run all daily reports in Civica and perform any manuals in to the Civica system such as DWP, Bailiffs etc To be responsible for maintaining the income mailbox, dealing with any queries until resolved Check and process all monies paid to the council through the Exchequer Office using a receipting terminal or other approved procedure Administer the procurement card process, including the loading and reconciliation of the data between the card provider and financial system. Providing support to card holders, including starters and leavers, lost and damaged cards and liaising with the card provider on potentially fraudulent transactions Return any cheques to customers that are incomplete Provide a friendly and helpful point of contact for all services and offer advice and information when required to services Pay out petty cash to other council services and sections when correctly completed reimbursement sheets are provided Interact with the bank to resolve any payment issues or discrepancies Experience & Skills required: Experience of working in a banking / accounting / cash accounting environment Experience of using Microsoft Office 365 applications Experience of dealing with complex queries and complaints A high level of literacy and numeracy Knowledge of Income systems, preferably Civica Pay The ability to provide the highest level of customer care in a positive and proactive manner Be versatile whilst maintaining accuracy and attention to detail Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

This Legal Services Director role in Sheffield offers a unique opportunity to lead and shape a high performing litigation function within a regulated environment. Reporting to the COO, you will drive strategy, oversee complex casework and ensure regulatory excellence while delivering strong commercial outcomes. Client Details Our client is a well established, fast growing professional services organisation operating within a highly regulated sector. With a strong national presence and a reputation for operational excellence, the business supports major commercial clients through sophisticated legal solutions. The organisation promotes a high performance culture, invests in leadership capability and offers genuine scope to influence strategic direction at senior level. Description The Legal Services Director will be: responsible for Leading the end to end litigation function, overseeing case triage, management and court processes to deliver strong commercial outcomes. You will define and implement litigation strategy, ensuring services remain competitive, compliant and aligned to client expectations. Acting as Compliance Officer for Legal Practice, you will oversee regulatory adherence across the function and manage all associated responsibilities. The role will involve managing risk across litigation activities, providing expert input on complex matters and maintaining a hands on approach where required. You will drive continuous improvement initiatives, using data, feedback and industry developments to enhance performance. As part of the senior leadership team, you will lead, coach and develop a high performing team, embedding a culture of accountability, engagement and excellence. You will also oversee budgets, ensure delivery against financial targets and act as the escalation point for key issues or complaints. Profile The Legal Services Director should be: A solicitor or equivalent with 5 to 10 years PQE and authorised by the SRA, with experience operating within the FCA SMCR regime. You will bring proven leadership experience within a litigation environment, ideally within a regulated business. Strong technical litigation expertise within debt recovery is essential, with the ability to manage complex cases and guide others effectively. You will have a deep understanding of regulatory frameworks and the ability to translate requirements into practical delivery. Experience leading teams through change, combined with excellent communication and leadership skills, is key. A commercial mindset, strategic thinking and a hands on approach to achieving results are essential. Job Offer This is a senior leadership opportunity offering a salary of £70,000 to £80,000 plus pension and the chance to play a pivotal role within a growing, ambitious organisation. You will work closely with executive leadership, shaping the direction of a critical legal function while developing your own leadership profile. The business offers a collaborative and performance driven environment with genuine scope for progression and impact. If you're an experienced Legal Services Director, apply now or contact Michael Bailey for more information.