Financial Operations Officer

Job Title: Financial Operations Officer

Location: Chelmsford, Essex (hybrid working). The role will be based in Chelmsford city centre, with one day per week in the office and four days working remotely. Please note that there may be additional office attendance during the first few weeks to support training and onboarding.

Hourly rate: 15.45 per hour PAYE

Duration: Temporary, initially for 2 months with view for further extension

We are currently seeking a Financial Operations Officer on behalf of our public sector client based in Chelmsford, Essex.

• To be responsible for clearing and reconciling the organisation's Bank Statement on a daily basis, ensuring all income and expenditure is accounted for which will involve contacting other services and external companies to investigate and solve any payment issues
• To act as administrator for the Civica Payment system, setting up new users and unlocking passwords
• Balance all daily income, resolving any discrepancies. Keeping accurate records for auditing purposes
• To run all daily reports in Civica and perform any manuals in to the Civica system such as DWP, Bailiffs etc
• To be responsible for maintaining the income mailbox, dealing with any queries until resolved
• Check and process all monies paid to the council through the Exchequer Office using a receipting terminal or other approved procedure
• Administer the procurement card process, including the loading and reconciliation of the data between the card provider and financial system. Providing support to card holders, including starters and leavers, lost and damaged cards and liaising with the card provider on potentially fraudulent transactions
• Return any cheques to customers that are incomplete
• Provide a friendly and helpful point of contact for all services and offer advice and information when required to services
• Pay out petty cash to other council services and sections when correctly completed reimbursement sheets are provided
• Interact with the bank to resolve any payment issues or discrepancies

Experience & Skills required:

• Experience of working in a banking / accounting / cash accounting environment
• Experience of using Microsoft Office 365 applications
• Experience of dealing with complex queries and complaints
• A high level of literacy and numeracy
• Knowledge of Income systems, preferably Civica Pay
• The ability to provide the highest level of customer care in a positive and proactive manner
• Be versatile whilst maintaining accuracy and attention to detail

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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