Lettings Administrator

Lettings Administrator known in-house as a Local Keyworker Advisor.

Location: Stoke Mandeville Hospital HP21 9AP to also cover the Oxford Office as and when required.

Contract Type: Part time permanent 15hrs per week either 2 or 3 days per week

MTVH are recruiting for a part time Local Keyworker Advisor.

You'll be responsible for delivering a safe, compliant, and high-quality service across multiple schemes, monitoring monthly non-technical compliance and H&S checks, identifying risks, and ensuring remedial actions are completed.

The role also involves supporting Local Keyworker Managers with day-to-day housing management, monitoring contractors, managing repairs, low-level arrears, and end-of-tenancy processes. You'll help ensure service continuity by covering absences and maintaining MTVH's reputation in this high-performing area of the business.

Housing or property management experience
Strong communication, organisation, and IT skills
Knowledge of health & safety in the built environment

This role will require travel to our Oxford office on occasions to cover leave, access to own transport will be essential.

To meet our commitment to providing safe, high quality services to our customers we will complete a Basic Level DBS check, once an offer of employment is made. A new check will be completed every three years.

Interview Diary Date: Week commencing 11th May 26

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.

We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.

We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.

A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector.

In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.

Phone: (phone number removed)
Email: (url removed)