Inside Sales Representative

INSIDE SALES REPRESENTATIVE - 6 MONTH FIXED TERM CONTRACT

• Location: Harlow
• 6 Month Fixed Term Contract (Maternity leave)
• Hours: Monday to Friday: 08:00 - 16:30/8:30 - 5pm - Office based
• Salary: £25,000

I am working on behalf of a global, market-leading organisation to recruit a Inside Sales Representative to manage and grow a portfolio of key customer accounts.

This is a customer-facing, commercially focused role where you'll act as the main point of contact for assigned accounts, driving revenue growth while ensuring a high-quality end-to-end customer experience.

The Role

As Principal Account Executive, you will take ownership of strategic customer relationships, managing everything from sales strategy and account development through to quoting, order fulfilment, and ongoing operational support.

You will work closely with internal teams and external partners to deliver value-added solutions, resolve issues efficiently, and build long-term, profitable partnerships.

Key Responsibilities

• Manage and develop a portfolio of assigned customer accounts
• Act as the primary customer contact, coordinating internal and external resources
• Develop and execute account strategies to maximise revenue, margins, and market share
• Identify and secure new sales opportunities within existing accounts
• Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes

• Manage the quote-to-order process, including:
  • Pricing strategy and negotiations
  • Quote coordination and approvals
  • Communicating pricing changes to customers
• Oversee ongoing order-to-invoice activities, ensuring smooth delivery and customer satisfaction
• Take ownership of customer-related quality issues, corrective actions, and performance metrics
• Monitor inventory accuracy, order integrity, and financial processes to reduce errors and disputes
• Maintain a strong understanding of the competitive landscape and use this insight to support sales decisions
• Promote value-added solutions and services aligned with customer needs

Candidate Requirements

• Experience in account management, sales support, customer success, or a related commercial role
• Strong customer relationship and stakeholder management skills
• Commercially aware with confidence around pricing and negotiation
• Highly organised, able to manage multiple priorities
• Comfortable working both independently and as part of a wider team
• Problem-solving mindset with a proactive approach to customer issues

Qualifications & Experience

• Typically requires a 2-year degree or equivalent work experience
• Suitable for:
  • Entry-level professionals with relevant training and support

Sound like something of interest? apply now!