Duty Supervisor

Do you thrive in fast-paced environments where no two days are the same? Are you the kind of person who stays calm under pressure, leads by example, and notices what needs doing before anyone else does? Would you love the chance to work somewhere truly unique, in one of the most beautiful parts of the country?

If so, Stump Cross Caverns would love to hear from you!

What is on offer

• Great rate of pay
• A 4-day working week (32 hours) for most of the year
• 5 days (38 hours) during school holiday peaks
• Workplace pension
• 28 days holiday (pro rata)
• Genuine progression opportunities as the business grows
• The chance to work in one of the most stunning locations in England

Stump Cross Caverns is a show cave, café, shop and workshop venue in the heart of the Yorkshire Dales. Over the last five years, the business has grown from 16,000 visitors a year to nearly 50,000, and it is on track for its biggest year yet.

With that growth comes opportunity. Stump Cross Caverns is a small, ambitious team building something special, and they are looking for the right Duty Supervisor to help lead the day-to-day operation.

The role

The Duty Supervisor will be the senior person on shift when the Duty Manager and Shop Manager are not on site. This is a hands-on role with real responsibility, ideal for someone who enjoys leading from the front and keeping a busy operation running smoothly.

The successful candidate will help oversee the cave, shop and front-of-house areas, supporting both visitors and team members while making sure high standards are maintained throughout the day.

Key responsibilities include:

• Opening and closing the site
• Leading the team across the cave, shop and front of house
• Welcoming visitors and dealing confidently with occasional challenges
• Supporting the smooth day-to-day running of the operation
• Cashing up and carrying out stock checks
• Acting as a calm, capable presence during busy periods
• Taking ownership of the site when leading a shift

Who Stump Cross Caverns is looking for:

This role would suit someone who has worked in a busy customer-facing environment such as hospitality, retail, tourism, a visitor attraction, hotel or café, and is ready to take the next step.

The ideal candidate will be:

• confident with people and comfortable leading a team
• calm under pressure and able to think on their feet
• reliable, proactive and well organised
• happy working in a hands-on role
• someone who takes pride in doing things properly

Experience is important, but attitude matters just as much. Stump Cross Caverns is looking for someone who sees what needs doing and gets on with it, someone who enjoys the energy of a busy day and wants to be part of a growing business.

Why join Stump Cross Caverns?

This is a chance to join a business that is growing quickly and investing in its future. For the right person, it offers real responsibility, the opportunity to develop, and the chance to be part of a close-knit team creating memorable experiences for thousands of visitors every year.

How to apply

Stump Cross Caverns is not simply looking to fill a vacancy, they are looking for the right person. If this sounds like you, please attach your CV to the link provided.