Property & Resident Services Coordinator

Property & Resident Services CoordinatorSouth West London£40,000 - £45,000 Mon-Fri Onsite

Looking to step into a role at one of London's most exciting, large-scale residential developments?

This is a fantastic opportunity to join a high-end, multi-phase scheme in a role that sits at the heart of resident experience, operations, and property coordination.

• Managing resident queries via an online portal
• Ensuring fast, professional responses (KPI-driven)
• Coordinating with concierge, ops & property managers
• Tracking requests through to resolution
• Producing reports and identifying service improvements
• Keeping systems, data, and communication fully up to date

• Experience in residential property, BTR, or hospitality
• Strong communication & customer service skills
• Highly organised and proactive
• Comfortable using systems / CRM platforms
• Some exposure to property management or leases is a bonus

This is a hands-on coordination role (non-managerial) - ideal for someone looking to grow.

• Be part of a major London development with multiple future phases
• Work across teams and gain broad exposure to operations & property
• Clear long-term progression opportunities

• Salary up to £45k
• Strong career progression opportunities
• Private healthcare + virtual GP
• Interest-free travel loan
• Enhanced pension (up to 8% employer contribution)
• Ongoing training & development

Apply now or reach out for more info - interviews starting ASAP.