Compliance Officer

A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes.

Client Details

Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement, service quality, and regulatory excellence.

Description

• Support the management and evolution of the organisation's statutory compliance framework, ensuring alignment with best practice and legislation.
• Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service.
• Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across:
• Gas, Asbestos, Legionella, Electrical, Fire Safety, Lifts, and associated M&E services
• Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures.
• Maintain and improve compliance data management systems-ensuring records are accurate, complete, auditable and readily available.
• Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream.
• Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders.
• Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting.
• Provide technical support/advice on regulatory requirements related to asset compliance.
• Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures.
• Run contractor performance and contract management meetings-agenda/action tracking and documentation.
• Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders.
• Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems).
• Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations.
• Produce analysis in Excel (intermediate+) to support decisions and compliance assurance

Profile

• NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety.
• Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable).
• Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure).
• Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous).
• Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems.
• Confidence building relationships with contractors, auditors, regulators and internal stakeholders.

Job Offer

• High-impact role protecting customers and ensuring safe, compliant homes
• Genuine development exposure across multiple compliance workstreams
• Strong stakeholder visibility and the chance to shape performance through data and assurance
• Supportive leadership and a values-driven culture focused on ownership and growth
• Competitive salary (DOE) + strong benefits package (details shared at application stage)
• Training and professional development support (role-dependent)