Data-Driven Business Analyst: Forecasting & Replenishment

  • Gap Personnel
  • Plymouth, Devon
  • Apr 16, 2026
Full time I.T. & Communications Management

Job Description

Business Analyst

Plymouth, Devon

Permanent Contract

gap personnel are delighted to be recruiting for a Business Analyst on behalf of a rapidly growing, market-leading UK retailer. This is an exciting opportunity to join a dynamic and forward-thinking business at their Head Office in Plymouth.

With continued expansion and a strong focus on innovation, our client is looking for a driven and analytical individual to support data-led decision making and enhance operational performance across the business.

About the Role

As a Business Analyst, you will play a key role in delivering insightful analysis and actionable recommendations. You'll ensure data integrity, investigate forecasting and ordering performance, and identify opportunities to improve processes and efficiency.

Key Responsibilities

  • Design and build dashboards within RELEX to deliver clear, actionable insights
  • Conduct deep-dive analysis to identify trends, issues, and opportunities
  • Document business processes and understand data flow across systems
  • Analyse sales, stock, and trend data using AI-driven queries to identify root causes
  • Act as the go-to expert for forecasting and replenishment system queries
  • Become a super user of the AI Forecasting & Replenishment system, managing updates and improvements
  • Train and support end users on system functionality
  • Create and maintain standardised views for team consistency
  • Monitor performance against KPIs and flag any concerns
  • Manage user permissions within RELEX
  • Implement high-level system changes affecting forecasting and replenishment outputs
  • Test and validate system updates prior to go-live

About You

  • Naturally curious with a strong analytical mindset
  • Enthusiastic about learning and developing new skills
  • Adaptable and collaborative, with the ability to thrive in a fast-paced environment
  • Strong understanding of business processes, with the ability to identify gaps and improvements

Knowledge & Skills

  • Proven experience in demand planning or a similar analytical role
  • Strong analytical skills with the ability to identify patterns and trends
  • High attention to detail with a commitment to data accuracy and quality
  • Ability to interpret data and translate insights into meaningful actions

What's on Offer

  • Competitive salary
  • Pension scheme
  • Long service awards
  • Employee discount
  • Cycle to work scheme

Additional Information

  • Position: Permanent, Full-time
  • Hours: Monday to Friday, 08:45am - 17:30pm
  • Location: Plymouth, Devon

If you're a data-driven professional looking to take the next step in your career, apply today with gap personnel.