Business Analyst
Plymouth, Devon
Permanent Contract
gap personnel are delighted to be recruiting for a Business Analyst on behalf of a rapidly growing, market-leading UK retailer. This is an exciting opportunity to join a dynamic and forward-thinking business at their Head Office in Plymouth.
With continued expansion and a strong focus on innovation, our client is looking for a driven and analytical individual to support data-led decision making and enhance operational performance across the business.
About the Role
As a Business Analyst, you will play a key role in delivering insightful analysis and actionable recommendations. You'll ensure data integrity, investigate forecasting and ordering performance, and identify opportunities to improve processes and efficiency.
Key Responsibilities
- Design and build dashboards within RELEX to deliver clear, actionable insights
- Conduct deep-dive analysis to identify trends, issues, and opportunities
- Document business processes and understand data flow across systems
- Analyse sales, stock, and trend data using AI-driven queries to identify root causes
- Act as the go-to expert for forecasting and replenishment system queries
- Become a super user of the AI Forecasting & Replenishment system, managing updates and improvements
- Train and support end users on system functionality
- Create and maintain standardised views for team consistency
- Monitor performance against KPIs and flag any concerns
- Manage user permissions within RELEX
- Implement high-level system changes affecting forecasting and replenishment outputs
- Test and validate system updates prior to go-live
About You
- Naturally curious with a strong analytical mindset
- Enthusiastic about learning and developing new skills
- Adaptable and collaborative, with the ability to thrive in a fast-paced environment
- Strong understanding of business processes, with the ability to identify gaps and improvements
Knowledge & Skills
- Proven experience in demand planning or a similar analytical role
- Strong analytical skills with the ability to identify patterns and trends
- High attention to detail with a commitment to data accuracy and quality
- Ability to interpret data and translate insights into meaningful actions
What's on Offer
- Competitive salary
- Pension scheme
- Long service awards
- Employee discount
- Cycle to work scheme
Additional Information
- Position: Permanent, Full-time
- Hours: Monday to Friday, 08:45am - 17:30pm
- Location: Plymouth, Devon
If you're a data-driven professional looking to take the next step in your career, apply today with gap personnel.