Document Specialist Manager (Remote)

Document Specialist Manager (Remote)

Leading global law firm is seeking a skilled Document Specialist Manager to lead and develop its team in London - you'll oversee the creation and management of legal documents, support fee earners and business services, and ensure the highest standard of client-focused service, leveraging your expertise in IT applications and law firm processes.

• Competitive salary
• Fully remote working
• Generous employee health, wellness & lifestyle benefits
• Applicants must be based in the UK (must be comfortable travelling to London if required)
• Offices in Central London

Document Specialist Manager Key Responsibilities:

• Directly manage the Document Specialist team, ensuring tasks are allocated effectively and workload is balanced
• Monitor resource levels, utilisation, and unplanned absences; conduct return-to-work interviews as needed
• Lead the annual performance review process and handle employee relations issues in collaboration with HR
• Maintain daily visibility and accountability for delivering consistent, high-quality, client-focused support
• Collaborate with fee earners to anticipate deadlines, projects, and key timescales, planning resources accordingly
• Build strong relationships with Managers, Talent, Partners, and other key stakeholders
• Drive continuous improvement by identifying and implementing service enhancements

Document Specialist Skills & Requirements:

• Experienced Document Production Specialist within a law firm environment is essential
• Applicants must have workflow allocation or team lead / supervisor experience
• Self-motivated, disciplined, and solutions-oriented
• Comfortable multitasking in a fast-paced environment
• Strong IT skills across Microsoft Word, Outlook, PowerPoint, Excel, Digital Dictation, DocXtools, Visio, VNC, and Adobe Acrobat Professional