Job Description
Office Manager
Location: Oxford (On-site, 5 days per week)Contract: Full-time, PermanentWorking Pattern: Monday to Friday (occasional evenings and weekends required)
Reed Recruitment is recruiting on behalf of a well-established organisation for an experienced Office Manager. This is a key on-site role requiring strong organisational, interpersonal, and problem-solving skills, along with the ability to manage a small team and oversee the smooth day-to-day running of office and reception services.
The role suits a confident, hands-on manager who can balance operational oversight with excellent stakeholder engagement.
Key Responsibilities
Office and Reception Management
- Lead and manage the day-to-day running of the office and reception areas.
- Line manage the Office Co-ordinator and Reception Team, including workload allocation, supervision, and annual PDR processes.
- Chair and lead regular team meetings.
- Ensure a professional, responsive, and customer-focused front-of-house service for staff, visitors, and guests.
- Develop, implement, and maintain office systems, procedures, and service standards.
- Act as a key point of contact for general enquiries and operational matters.
- Oversee office supplies, mail handling, and shared services.
- Provide occasional reception cover when required.
Operations Support
- Support the Operations Manager with office and building-related matters, including access control and parking.
- Coordinate the organisation's Disaster Recovery Plan (DRP).
- Oversee the management, booking, and presentation of meeting rooms and communal spaces.
- Coordinate inductions for new starters and visitors, working closely with HR and other internal teams.
- Contribute to internal communications such as newsletters, updates, and announcements.
Financial and Administrative Oversight
- Monitor and manage budgets related to office and reception operations.
- Approve purchase orders and support procurement activity.
- Ensure compliance with internal policies and procedures.
- Identify opportunities for continuous improvement and cost efficiency alongside the Operations Manager.
Events Support
- Provide light oversight and coordination for occasional internal meetings or staff activities as required, ensuring effective organisation and smooth delivery.
Other
- Undertake any other duties deemed appropriate by the Operations Manager.
About You
- Proven experience in office or operations management
- Experience managing or supervising a small team
- Highly organised with strong attention to detail
- Excellent communication and interpersonal skills
- Comfortable working in a busy, customer-facing environment
- Flexible to work occasional evenings or weekends
- Able to work on site five days a week
