Job Description
A leading UK-based, company are seeking an exceptional Head of Delivery & Implementation to join its Senior Leadership Team.
The organisation's vision is to scale the UK's most trusted service across every major city and beyond. This is a pivotal leadership role for a bold, agile, and values-driven delivery professional.
This role will act as the critical bridge between Commercial and Operations, ensuring commercial agreements and strategic initiatives are translated into seamless, high-quality, on-site delivery.
Role Overview
As Head of Delivery & Implementation, you will:
- Own the delivery of projects from initial commercial brief through to successful go-live
- Shape delivery strategy, drive continuous improvement, and enable cross-functional collaboration
- Lead within a fast-moving, privately owned business where pace, clarity, and accountability matter
Key Responsibilities
- Define and own the end-to-end delivery function, from project scoping to handover into Operations
- Build a scalable, repeatable delivery model across all project types, ensuring delivery on time, on budget, and to specification
- Lead, develop, and grow a high-performing Project Management team with a solutions-focused culture
- Translate commercial requirements into operationally viable delivery plans, proactively mitigating risk
- Maintain oversight of all projects, identifying issues early and intervening decisively when required
- Provide clear, concise reporting to senior leadership on progress, risks, and outcomes
- Ensure strong commercial accountability across budgets, margins, contracts, and supplier costs
- Manage relationships with key suppliers and integration partners, driving value and performance
- Embed continuous improvement through standardised processes, efficiency gains, and technology adoption
- Act as a strategic contributor to the Senior Leadership Team, offering insight on delivery capability, capacity, and operational risk
About You
You will be a delivery leader who can:
- Drive complex, multi-stakeholder projects from strategy through to execution
- Build, scale, and optimise delivery processes with strong commercial acumen
- Lead and develop teams while confidently managing senior stakeholders
- Bring structure, calm, and pragmatic decision-making in high-pressure environments
Desirable experience includes transport, property, facilities management, or large-scale operational efficiency programmes.
What You'll Receive
- Competitive salary of £65,000 - £75,000+ per annum (dependent on experience)
- 25 days' annual leave plus bank and statutory holidays
- Additional birthday day off each year
- Perkbox top-tier reward and recognition package
- Comprehensive Wellbeing and Employee Assistance Programme
- Life assurance cover
- Group pension scheme
- Free parking across the UK portfolio
- Continuous learning and development environment
- Great Place to Work Certified ()
- Living Wage Foundation employer
Interested?
Please call Michelle Topley on or email your CV to . Alternatively apply online.
