Senior Insurance Manager

  • National Trust
  • City, Swindon
  • Apr 15, 2026
Full time Insurance

Job Description

In this Senior Insurance Manager role, you'll lead the development and delivery of our organisation-wide insurance strategy. This high-impact role will be responsible for ensuring our organisation and our supporters are appropriately protected, while securing best value from our insurance arrangements.

As our internal lead on all insurance-related matters, you'll play a pivotal role within the Finance Directorate working closely with colleagues across the organisation, as well as senior leaders, external brokers, insurers and specialist providers.

What it's like to work here

We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're forever, for everyone and we really mean that. We don't want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.

As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week.

What you'll be doing

You'll be responsible for leading the insurance strategy, aligning insurance arrangements with organisational risk appetite and long-term objectives. You'll optimise insurance programmes and contracts, ensuring they are fit for purpose, responsive in the event of loss and deliver value for money. You'll own and manage relationships with brokers, insurers, loss adjusters and uninsured loss recovery specialists, including tendering and performance management. Alongside this, you'll provide assurance and expert advice to senior stakeholders, including the Executive team, Audit & Risk Committee & Board of Trustees.

Who we're looking for

You can view the full role profile in the attached document. We'd love to hear from you if you have:

  • Extensive knowledge of leading an insurance capability, with extensive experience of the insurance market and insurance provision in a large and complex organisation.
  • Proven experience providing sound technical advice on insurance-related matters to all parts of the organisation including the most senior leaders.
  • Experience working with complex insurance programmes and third-party providers
  • A pragmatic, risk-based mindset with strong commercial awareness
  • Strong stakeholder management and relationship-building capability
  • Strategic thinking and the ability to see the bigger organisational picture
  • Excellent communication skills, both written and verbal

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme (for roles that meet the salary criteria)
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places