National Trust

Summary We're looking for a Head of Strategy & Impact to join our Strategy & Governance directorate to provide strategic leadership for how we develop our strategy, measure impact and use insight to inform decision-making. You'll help ensure our priorities are guided by strong evidence, meaningful learning and a clear focus on delivering lasting impact. Working closely with senior leaders, you'll lead the development of organisational strategy, ensuring it remains relevant, ambitious and responsive to a changing world. The National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures, and experiences. It means creating an inclusive environment where everyone can thrive. Our positions are open to all, and we welcome applications from all backgrounds to support our ambitions of reflecting the communities we serve and ending unequal access. Salary: up to £80,000 dependant on experience. What it's like to work here Working with colleagues across our organisation, you'll regularly engage with senior leaders, trustees and external partners. You'll join a collaborative environment where curiosity, learning and innovation are valued, and where people work together to tackle complex challenges and create long-term impact. Your contractual location will be our head office in Swindon. However, we operate a hybrid approach to working and expect colleagues to spend 40-60% of their working week at a National Trust location. There is flexibility within this framework, and the specific working pattern for this role will be discussed in more detail at interview. What you'll be doing You'll work closely with the Strategy & Governance Director on the development, implementation and ongoing review of our strategy, and by working with your peers in the team ensure strategic priorities are translated into clear plans and meaningful outcomes. You'll use evidence, insight and learning to help shape decision-making and ensure we remain focused on what matters most. You'll oversee our approach to evaluation and strategic insight, bringing together data, evidence, research, lived experience and external perspectives to deepen understanding of key issues and opportunities. You'll use this insight to inform strategy, support organisational learning and scale our ability to influence thinking and practice well beyond the organisation. You'll provide strategic advice to senior leaders and trustees, identifying emerging trends, risks and opportunities and helping the organisation respond effectively. Working across teams and with external partners, you'll encourage collaboration, innovation and continuous improvement. You'll also lead and develop a skilled team, creating an inclusive environment where people are supported to contribute, learn and grow. Who we're looking for You'll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale; Experience in a senior strategy leadership role within a complex organisation. Demonstrable experience of leading the development, implementation and periodic review of organisational strategy. Inclusive strategic leadership and facilitation skills, with the ability to influence, challenge and build consensus at Executive, Board and senior leadership level. Experience using research, insight, evaluation and evidence to shape organisational strategy, inform major decisions and support organisational learning. Authentic relationship-building and influencing skills, with the ability to work collaboratively and achieve outcomes through influence. Ability to synthesise ideas, evidence and perspectives from multiple sources into a coherent strategic vision and practical recommendations. Resourceful leadership with experience of developing diverse teams and creating an inclusive culture where different perspectives are valued and people can thrive. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.

Summary The Community, Participation and Volunteering Manager role is based at Cotehele and will be working across the three properties of Antony, Buckland Abbey and Cotehele. The role involves line management of two part-time staff, budget management, regular weekend and bank holiday working, and will be required to undertake Duty Management as a part of a rota across all 3 properties. This is an exciting opportunity to work with our volunteers at the three properties and develop our community links and participation at each place. The successful candidate will be a part of the Property Group Leadership Team contributing to the strategic direction and delivery of our work with audiences, visitors, and our future ambitions. What it's like to work here This role will be based at Cotehele and will be working across the three properties of Antony, Buckland Abbey and Cotehele situated on the Devon / Cornwall border. The properties are all brimming with character, and all the teams pride themselves on providing superb customer service, making these places a very special place to work. Due to the locations, it's likely you will need your own transport to get between properties. For more information about our property please visit cotehele What you'll be doing You will be leading for our community, participation and volunteering across the 3 properties. You will be supporting our delivery and finding new ways to deliver our ambitions. You will be leading the CPV team, and playing your part in the Property Group Leadership team. You will deliver Duty Management across the 3 properties, including regular weekend and bank holiday working. You will be a great communicator, resourceful and inspire people. Who we're looking for To deliver this role successfully, you'll need: experience of community work excellent communication and facilitation skills, including experience with public-facing engagement proven ability to work collaboratively with a wide range of diverse stakeholders (e.g. community groups, academics, local authorities, creative organisations, health and wellbeing initiatives) ability to work independently and as part of a team, building productive relationships experience tracking, monitoring, and reconciling budgets responsibly strong IT competency for effective reporting, record-keeping, finance management, and communication knowledge of working with, supporting and building teams of volunteers The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.

Summary We're looking for an Assistant Tree & Woodland Delivery Partner to support our ambitions for high-quality woodland creation, restoration and management across the Midlands and East of England. You'll be joining us at an exciting time, as our strategy People and Nature Thriving sets out a bold ambition to restore nature at scale, including creating 250,000 hectares of nature-rich habitat across three countries. You'll help colleagues improve the condition, resilience and long-term management of woodlands by providing professional advice on tree establishment, woodland management and operational delivery. You'll contribute to our national 20-million-trees target , support UKWAS-compliant woodland management, and help protect Ancient Woodland and Ancient and Veteran trees - some of our most precious natural assets. Interview date: 11th November 2026 What it's like to work here You'll be part of our Restore Nature team, working closely with the Tree & Woodland Delivery Partner and colleagues across the Midlands and East of England. The role is hybrid, based at your local National Trust office, combined with the flexibility to work from home when appropriate. Your week will be varied - balancing office time, home working and time spent supporting teams on the ground. You'll spend plenty of time in the woods, working across a wide range of landscapes, from coastal to upland sites, established woodlands to new planting sites and helping colleagues deliver high-quality outcomes for nature. You'll be supported by our national Tree & Woodland team, who provide specialist guidance, training and technical expertise. Collaboration is central to how we work; you'll build strong relationships with property teams, regional specialists, contractors and partners as you help deliver woodland priorities across the region. What you'll be doing Your work will support the delivery of National Trust woodland priorities, including: Tree Safety Management - Helping properties implement mandatory procedures, including providing advice and supporting training. UKWAS-compliant woodland management - Providing Woodland Management and planning advice, silvicultural guidance and certification reporting. Tree planting and woodland creation - Supporting colleagues and partners to identify opportunities, develop proposals, secure funding and deliver planting operations. Ancient Woodlands, Ancient & Veteran Trees - Helping properties improve condition and ensure protection and appropriate management of these irreplaceable features. Compliance and best practice - Providing guidance on legal compliance, contract management, health & safety, tree health and general silvicultural issues. Who we're looking for We'd love to hear from you if you're: technical knowledge and experience in tree and woodland management; manging complex tree collections including ancient and veteran trees and overseeing forestry operations understanding of tree safety management principles and experience of delivery familiarity with the UK Forestry and UK Woodland Assurance Standards knowledge and experience of woodland creation and tree establishment strong problem-solving skills and commitment to delivering high-quality outcomes confident communicator able to build collaborative working relationships, mentoring, supporting and training colleagues ability to work independently, manage time effectively and balance multiple priorities membership of a relevant professional body, or looking to work towards it, such as the Institute of Chartered Foresters or the Arboricultural Association. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.

Summary Ready to lead wildlife conservation at landscape scale in the Lake District? As Wildlife Manager, you'll use evidence-based approaches to manage wildlife populations, assess ecological impacts and deliver practical conservation action. From leading deer, grey squirrel and invasive predator management programmes to supporting species recovery and habitat restoration, you'll play a key role in creating sustainable outcomes that benefit both wildlife and people. Salary: £34,437 per annum Contract Duration: Fixed term until 28th February 2029 Working Hours: You will work 37.5 hours per week, including some evening and weekend work. Interviews will take place Tuesday 3rd November and will be held at Bowe Barn, Borrowdale Rd, Keswick, Cumbria, CA12 5UP. If you have any further questions about the role, please contact .uk. What it's like to work here The Lake District is England's largest National Park and a UNESCO World Heritage Site, home to nationally important habitats, wildlife and landscapes. Reporting to the Tree & Woodland Manager, you'll join a team committed to delivering nature recovery at scale, working across property boundaries with colleagues, tenant farmers, landowners and conservation partners to achieve shared outcomes. You'll help develop and deliver landscape-scale approaches to wildlife management, working across boundaries to achieve nature recovery outcomes. This is a unique opportunity to shape the future of wildlife management, restore habitats and deliver real-world biodiversity recovery in one of the UK's most iconic landscapes. This role is based at Bowe Barn, where you'll be expected to work at least two days per week, but you'll also regularly use office hubs across the Lake District as part of the role. What you'll be doing You'll lead and coordinate deer, grey squirrel and mink management programmes across the Lake District, delivering sustainable wildlife management that supports woodland expansion, habitat restoration and biodiversity recovery. Using ecological evidence and monitoring data, you'll assess wildlife populations and their impacts, helping to inform management decisions and evaluate outcomes. Working with National Trust teams, tenant farmers, neighbouring landowners and conservation partners, you'll champion collaborative, landscape-scale approaches to wildlife management. As a key source of expertise for wildlife management, you'll build strong relationships, represent the National Trust in wildlife management partnerships and deliver expert management of our nature recovery ambitions across the Lake District. You'll line manage and support an Assistant Wildlife Manager, providing leadership, coaching and technical expertise to help them develop and succeed in their role. Together, you'll coordinate the work of National Trust stalkers, contractors and other partners to deliver safe, effective and sustainable species management programmes across the Lake District, supporting healthier, more resilient habitats. Who we're looking for We'd love to hear from you if you have: Strong experience in wildlife conservation, wildlife management, countryside management or a closely related field. Experience developing and delivering wildlife management programmes, using ecological evidence and monitoring data to inform decisions and evaluate outcomes. A strong understanding of the challenges and opportunities involved in balancing conservation objectives across a working landscape. Strong relationship-building skills, with the ability to work collaboratively and influence partners, landowners, communities and conservation organisations. Experience leading and coordinating staff, volunteers, partners or contractors to deliver shared conservation outcomes. Excellent written and verbal communication skills, including public presentation. Good organisational skills and the ability to plan, prioritise and deliver work safely and effectively. A full, clean UK driving licence. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.

Summary Dyrham Park is a historic 500-year-old deer park, house and formal gardens all within the 273 acre site. The parkland is a mosaic of woodland, grasslands, veteran trees, avenues, deer, wildlife habitat, archaeology, ponds and a well-loved café in the heart of the parkland. You will be part of the ranger team to deliver great nature conservation in the parkland, promoting the parkland for the benefit of nature, public access and representing the history of Dyrham Park. You will be an advocate for public engagement, sharing your skills and knowledge with staff and volunteers and being part of a wider garden and parkland team where you will work with gardeners, park deer manager, facilities team and visitor experience officers for the day-to-day operation of the parkland. You will be an advocate for great countryside management and engage with consultants, stakeholders, staff and volunteers to ensure effective communication of the management of the parkland and highlight impact of operational activities and risk management. Salary: £22,089 pro rata (FTE £27,612 per annum) Contract: Permanent Hours/ working pattern: Part-time, 30 hours per week. Hours for this role are 8am - 4pm on a 7-day rota which includes 1 weekend every 5 weeks. Interview date: Thursday 5th November What it's like to work here We are a small ranger team but part of a wider team supporting each other with day to day tasks. You will be working outdoors on a daily basis in woodland, meadow and parkland with staff and volunteers. You will be supported to develop in career and train on equipment such as chainsaws and tractors. What you'll be doing You'll be helping to protect and care for habitats, wildlife, buildings and machinery. You'll pass on your knowledge and enthusiasm to encourage others to love this area as much as you do. Whenever and wherever you come across people, you'll take the time to talk to them and answer their questions, rather than rushing away to the next task. You'll make sure that the conservation work and outdoor experiences on the land in your care are of the highest standard. You'll build relationships in the local community, proudly representing the Trust and letting people know about the work you and the team are doing. Please also read the full role profile, attached to this advert. Who we're looking for We'd love to hear from you if you're: practically experienced in conservation work, to protect and improve habitats and landscapes happy to talk to all kinds of people about the work you're doing, and why it matters hard-working and willing to learn able to work safely, using risk assessments and following guidelines experienced in managing land, access and conservation, and working outdoors able to use machinery and equipment, with relevant certificates a driver with a full UK driving licence The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.

Summary Rheolwr Cymunedol a Chyfranogi Rydym yn chwilio am Reolwr Cymunedol a Chyfranogi i helpu mwy o bobl gysylltu gyda byd natur, harddwch a hanes ein llefydd ar draws Sir Gaerfyrddin a Cheredigion. Mae hwn yn gyfle i lunio'r ffordd rydym ni'n gweithio gyda chymunedau lleol, gan adeiladu partneriaethau, creu mwy o gyfleoedd cynhwysol i gyfranogi a helpu pobl i gael llais yn nyfodol ein llefydd. Fel rhan o'n huwch dîm arweinyddiaeth, byddwch yn cynorthwyo i wneud cyfranogiad cymunedol yn flaenoriaeth ar draws y portffolio, gan gefnogi cydweithwyr i weithio'n gydweithredol a gwneud gwahaniaeth arhosol. Ymrwymiad yr Ymddiriedolaeth Genedlaethol yw "I bawb, am byth." Mae dod â'r addewid yna'n fyw yn dechrau gyda'r bobl sy'n gweithio yno. Mae'n golygu adeiladu timau gydag ystod amrywiol o gefndiroedd, diwylliannau a phrofiadau. Mae'n golygu creu amgylchedd cynhwysol lle mae pawb yn gallu ffynnu. Mae ein rolau'n agored i bawb. Fodd bynnag, rydym yn croesawu'n benodol geisiadau gan bobl o liw a phobl yn y mwyafrif byd-eang oherwydd eu bod yn cael eu tangynrychioli yn yr Ymddiriedolaeth. Please find the English version of this advert in the attachments What it's like to work here Dyma gyfle gwirioneddol i wneud gwahaniaeth go iawn i gymunedau lleol, helpu mwy o bobl i gysylltu gyda'n llefydd a'u mwynhau. Gyda'r gallu i wrando gyda chwilfrydedd, addasu cynigion ein safleoedd i fodloni anghenion lleol wrth gael dealltwriaeth frwd o'r angen i gydbwyso hyn gyda busnes ymwelwyr. Mae'r rôl hon yn gofyn am weithio'n agos gyda'r holl gydweithwyr er mwyn sicrhau bod gan ein cynulleidfa leol lais yn llunio dyfodol grwp portffolio Sir Gaerfyrddin a Cheredigion, gan sicrhau bod y profiadau rydym ni'n eu cynnig yn berthnasol, yn ddengar, ac yn galluogi'r Ymddiriedolaeth Genedlaethol a'r gymuned leol i ffynnu. Oriau: 30 awr yr wythnos, a bydd gofyn gwneud peth gwaith ar y penwythnos a gyda'r nos. Lleoliad: Byddwch wedi'ch lleoli'n bennaf yn Llanerchaeron ger Aberaeron gyda gwaith achlysurol yn Ninefwr a Llandeilo yn ôl y galw. Patrwm Gwaith: Bydd eich patrwm gwaith yn cynnwys un diwrnod yr wythnos gydag amser dechrau a gorffen hwyrach. Byddem yn hapus i drafod y manylion hyn gyda chi pe baech chi'n cael eich cynnwys ar restr fer. What you'll be doing Gan fod hon yn rôl newydd o fewn y portffolio, mae yna gyfle i adeiladu ar waith presennol, datblygu syniadau newydd a helpu i lunio ein hagwedd at gyfranogiad cymunedol. Byddwch yn gweithredu fel rheolwr llinell i'n Cydlynydd Cymunedol a Chyfranogiad ac yn cefnogi ein rhwydwaith o 224 o wirfoddolwyr ar draws y portffolio. Gan adeiladu ar berthnasoedd lleol sy'n bodoli eisoes, byddwch yn archwilio cyfleoedd ar gyfer ymgysylltu ehangach a helpu cydweithwyr i ddatblygu ffyrdd mwy cydweithredol o weithio drwy hyfforddi a rhannu arfer da. Gan weithio ochr yn ochr â chydweithwyr rhanbarthol, byddwch yn adnabod cyfleoedd ariannu a datblygu partneriaethau strategol fydd yn helpu mwy o bobl i gael mynediad at ein llefydd a chael budd ohonynt. Rhan bwysig o'r rôl fydd cefnogi ein gwirfoddolwyr presennol ac archwilio dulliau newydd o wirfoddoli, creu mwy o gyfleoedd i bobl gymryd rhan, yn arbennig felly teuluoedd a phobl ifanc. Drwy'r gwaith hwn, byddwch yn helpu i wneud mwy o bobl deimlo cyswllt gyda'n llefydd a gwaith yr Ymddiriedolaeth Genedlaethol. Who we're looking for Yn eich cais, a wnewch chi gynnwys manylion ynghylch sut rydych chi'n bodloni'r meini prawf isod os gwelwch yn dda: Gwybodaeth am ymgysylltiad cymunedol, gwirfoddoli a rheoli rhanddeiliaid Deall cyd-destunau mewnol ac allanol, gan gynnwys tueddiadau cymdeithasegol sy'n dylanwadu ar gyfranogiad cymunedol. Profiad o greu profiadau positif a chynhwysol, drwy ddulliau o ymgysylltu sy'n canolbwyntio ar bobl Y gallu i feddwl yn strategol a defnyddio data a dealltwriaeth i fod yn sail i benderfyniadau Sgiliau cyfathrebu a dylanwadu Y gallu i weithio'n gydweithredol gan gymryd i ystyriaeth y gwahanol safbwyntiau ac anghenion. Profiad o gefnogi a datblygu cydweithwyr neu wirfoddolwyr, gan gynnwys hyfforddi eraill i fabwysiadu ffyrdd newydd o weithio. Trwydded Yrru Lawn y DU Rydym yn falch o'r rhan y mae'r iaith Gymraeg yn ei chwarae yn y lleoedd a'r cymunedau sydd dan ein gofal ledled Cymru. Mae sgiliau Cymraeg ar Lefel Rhwydwaith 3 yn hanfodol ar gyfer y rôl hon, fodd bynnag rydym yn cydnabod bod taith ieithyddol pawb yn wahanol, felly byddwn yn eich cefnogi wrth i chi barhau i ddatblygu eich sgiliau a'ch hyder ac i ddefnyddio'r Gymraeg fel rhan bob dydd o'ch gwaith gyda'r Ymddiriedolaeth Genedlaethol. The package Yr?arwyddair?sydd?wrth?wraidd?yr?Ymddiriedolaeth?Genedlaethol?yw?'I?bawb, am?byth'.?Rydym?yn?gweithio'n?galed?i?greu?diwylliant?cynhwysol,?lle?mae?pawb?yn?teimlo?eu?bod?yn?perthyn?iddo.?Mae'n?bwysig?bod?ein?pobl?yn?adlewyrchu?ac?yn?cynrychioli?amrywiaeth?y?cymunedau?a'r?cynulleidfaoedd?yr?ydym?yn?eu?gwasanaethu.?Rydym?yn?croesawu?ac?yn?gwerthfawrogi?gwahaniaeth, felly pan?ddywedwn?ein?bod?ar?gyfer?pawb,?rydym?eisiau?i?bawb?deimlo'n?gartrefol?yn?ein?timau?hefyd. Cynllun?pensiwn?sylweddol?hyd?at 10%?o?gyflog?sylfaenol Mynediad?am?ddim?i?eiddo'r?Ymddiriedolaeth?Genedlaethol,?i?chi,?gwestai?a'ch?plant (dan 18?oed) Cynllun?benthyciad?blaendal?rhent Benthyciad?tocyn?tymor Gostyngiadau?buddion?y?gweithle,?h.y.?aelodaeth?gampfa,?codau?gostyngiad?siopa,?gostyngiadau?ar?gyfer?y?sinema Lwfans?gwyliau?hyd?at 32?diwrnod?mewn?perthynas?â?hyd?y?gwasanaeth,?yn?ogystal?â?chynllun?prynu?gwyliau,?yn?amodol?ar?fodloni?meini?prawf?gofynnol. Oriau?gweithio?hyblyg?lle?bynnag?y?bo'n?bosibl Rhaglen?cynorthwyo?cyflogai Parcio?am?ddim?yn?y?rhan?fwyaf?o?leoliadau Cliciwch?yma?i?ddysgu?mwy?am y?buddion?rydym?yn?eu?cynnig?i'ch?cefnogi?chi?

Summary We're looking for a Senior Visitor Experience Officer to join our team in the Peak District. Working across the Longshaw Estate and High Peak Estates, you'll be part of the Visitor Experience team creating exciting visitor experiences, thoughtful visitor programmes and audience-led events. Your work will connect people with nature and the rich history of the area, support accessibility and raise the profile of vital conservation work. Peak District is in a rural area with limited public transport. You'll be expected to travel across the portfolio and between different sites as part of your role and millage expenses will be covered. You'll be required to work weekends, especially during peak times. We support flexible working from any of our portfolio offices (Longshaw Estate, Edale). Interview date: 11th November 2026 This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check. What it's like to work here Working for the National Trust in the Peak District offers the opportunity to be part of a passionate and knowledgeable team caring for some of the UK's most varied and inspiring landscapes, including Ilam Park and Dovedale, Longshaw and the High Peak Estates. You'll use your skills to play a part in protecting and shaping the future of some of the most iconic places in the National Park. You'll report into the Visitor Experience Manager and work closely with a range of volunteers and staff. What you'll be doing As part of the Visitor Experience team, you'll be focused on developing and delivering projects, events and experiences for a wide range of visitors. You'll work collaboratively alongside colleagues in the Visitor Experience team and Welcome Team. Your high-quality programmes and high standards of presentation will make sure every visitor has a memorable experience. Your day-to-day work will include, creating and running seasonal events, managing volunteer groups including guided walks volunteers, developing the visitor journey with a focus on increased access for all and supporting on site interpretation. We want to inspire people to connect, learn and care for nature and heritage through a range of engaging approaches. Each day could look quite different: Sometimes you'll spend time in the High Peak running drop in events at key visitor locations, and other days you'll be working on key seasonal events such as Easter. Sometimes you may need to get stuck in and help wherever you're needed, to keep the whole place running smoothly. You'll be collaborative, self-motivated, adaptable, and comfortable working within shifting contexts and timelines. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: experienced in devising and running activities to inspire and engage people skilled at communicating, and building good working relationships with people in your team and beyond experienced in interpreting and connecting a wide variety of people with nature and heritage well-organised, and able to work at pace and keep to time confident that you can deal with all kinds of people in all kinds of situations flexible, yet with a focus on always giving high standards of customer service used to working with and supervising volunteers Please submit a cover letter alongside your CV. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.

Summary Being a Visitor Experience Officer for the National Trust is all about people - connecting with them, inspiring them, and making sure they have the best possible day when they come to visit. What it's like to work here You'll be reporting to Senior Visitor Experience Officer, at Blists Hill Victorian Town. Being part of our Visitor Experience team and wider property team, you'll join a community of people who enjoy, protect and want to share Ironbridge and its stories, history, nature and wildlife with our supporters and visitors. Ironbridge Gorge is newly opened and this is a unique and exciting opportunity to join a team as we explore the sites next chapter, responding to visitor feedback and ensuring we are accessible to even more people. As the Visitor Experience Officer at Blists Hill, you'll play a key role in the effective delivery of the year round experience of working Victorian life in a beautiful setting. You'll deliver high standards at the site, from your interactions as well as presentation of all areas. You'll be a fountain of knowledge, from opening times to what's on later in the year and you'll be able to give visitors the information they need to enjoy their day out. What you'll be doing As Visitor Experience Officer, your main focus will be on providing a great service for visitors. With your team, you'll be welcoming people and inspiring them to really get to know Coalbrookdale. This might include devising and running events and activities, and creating interpretive displays and other ways of bringing the place, and its stories, to life for everyone who comes here. You'll encourage visitors to take a closer look at artworks or precious objects cared for by the Trust. You might be supervising and supporting volunteers and organising rotas. You're likely to be checking standards of presentation on site, or helping to write for our web pages. Who we're looking for We'd love to hear from you if you're: used to multiple deadlines and managing your own workload skilled in organisation and planning, with a good eye for detail good at talking to, and getting on with, all kinds of people a hard-working and committed team player comfortable with IT: Microsoft Office, as well as web and social media experienced in producing interpretive materials, such as displays and exhibitions, and marketing or promotional materials familiar with health and safety procedures The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.