Administrator Level 2

Administration Assistant

• Location: Leeds, LS10
• Job Type: Full-time, Temporary Contract
• Salary: £13.05 PAYE per hour
• Hours: Monday to Friday, 37 hours per week

Join our team as an Administration Assistant and play a crucial role in delivering effective support for Adults and Children receiving community equipment. This position is not just about performing routine administrative tasks; it involves a dynamic range of activities and close collaboration with Health & Social Care assessors from Leeds City Council, NHS, and external suppliers to ensure timely ordering and delivery of equipment.

Day-to-Day Responsibilities:

• Coordinate the ordering and supply of equipment to support daily living tasks and independence.
• Develop and maintain strong working relationships with assessors, managing daily administration processes effectively.
• Assist in managing referrals to the Community Equipment Service by actioning all referrals received, scheduling deliveries, collections, and servicing.
• Ensure accurate and complete information on referrals and update information in the ELMS system.
• Respond to telecare calls and email inquiries from NHS and Social Care assessors.
• Liaise with the planned preventative maintenance team to arrange servicing or repairs.
• Use computerised systems to plan and organise appointment routes, ensuring efficient use of resources.
• Process official orders and assist in budget reporting and financial processes.

Required Skills & Qualifications:

• Proven organisational skills with the ability to manage competing demands effectively.
• Strong communication skills, capable of conveying information accurately and concisely.
• Experience in data analysis and producing effective reports and presentations.
• Proficiency in Microsoft Office and other computer applications used by the council.
• Knowledge of community equipment and its role in enabling independent living.
• Minimum of GCSE pass at Grade C or above in English and Mathematics or equivalent relevant work experience.

Benefits:

• Access to a dedicated consultant for ongoing support.
• User-friendly online system for timesheet management and holiday requests.
• Access to free training, discount clubs, healthcare options, and Reed rewards.
• Inclusion in pension schemes, paid holiday schemes, and maternity benefits.
• Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs.

To apply for this Administration Assistant position, please submit your CV detailing your relevant experience and why you are interested in this role.