Field Service Engineer

IT Field Service EngineerLocation: High Wycombe (Field Based)Salary: £35,000 to £40,000 + VanHours: Full-time, extensive travel required

About the Role A well?established technology solutions provider is seeking a Field Service Engineer to join its growing technical team. This position is a mix of inhouse support but with a lot of field based work and so ideal for someone who thrives on being on the road, enjoys hands?on technical work, and is comfortable spending regular time away from home where required You'll be responsible for installing, maintaining, and supporting a range of specialist electronic and IT?based equipment at customer sites across the UK. Full training on all industry?specific systems will be provided but you should have good networking, MS SQL and Software Integration skills. This position suits someone who is adaptable, practical, and enjoys a varied schedule with regular travel.

Key Responsibilities

• Some 1 and 2 Line remote support - responding to customer's technical issues via email and phone in line with SLAs
• Field Service Work at customer sites across the UK
• Install, configure, and support specialist IT?driven equipment at customer locations
• Diagnose and resolve hardware, software, and connectivity issues
• Perform routine maintenance, calibration, and system checks for specialist equipment - training provided.
• Provide clear technical guidance to end users
• Maintain accurate service reports and documentation
• Attend national events, exhibitions, and customer demonstrations (including some weekends)
• Travel extensively across the UK, often requiring overnight stays

What We're Looking For

• Strong IT hardware and software troubleshooting skills
• Strong networking, MS SQL and Software Integration
• Experience in a field service, technical support, or hands?on engineering role
• Full UK Driving Licence - essential
• Willing to learn new equipment (non IT but working with IT)
• Confident working independently at customer sites
• Comfortable with regular travel and staying away from home
• Willing to work occasional weekends for events or installations
• Excellent communication and customer?facing skills

Desirable Experience

• Background in technical field service, electronics, or IT support
• Knowledge of device connectivity

If you are a strong IT Engineer, with good networking, MS SQL and Software Integration experience, who likes travelling and looking for a new challenge and to learn some new equipment, then this is perfect for you so please send your CV to me today.