Job Title: Service Charge Accountant Location: Stockwell, London, SW9 Job Type: £50,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). About The Role: We are seeking a detail-oriented and experienced Service Charge Accountant to manage and oversee all financial activities related to service charge accounts. The successful candidate will ensure accurate budgeting, timely reconciliation, and compliance with relevant regulations for service charge funds, primarily within a residential property portfolio. Key Responsibilities: Budgeting & Financial Reporting Prepare and reconcile annual service charge budgets and actuals. Produce and issue year-end service charge accounts in line with lease agreements and statutory guidelines (Landlord and Tenant Act 1985). Manage and report on reserve funds, ensuring correct contributions and balances. Monitor expenditure, compare against budgets, and post adjustments as needed. Provide service charge budgets for new developments at design stage. Billing & System Management Calculate and issue service charge estimates, actuals, major works charges, and ground rent in line with lease terms and within set timescales. Lead on the rent increase process, ensuring accurate calculations and communications. Troubleshoot and improve service charge billing systems to ensure accuracy and efficiency. Maintain service charge ledgers and ensure accurate postings in financial systems. Stakeholder Engagement & Queries Liaise with SNG to ensure the bank balance is topped up with the correct amounts. Reconcile the individual leaseholder accounts and produce and send out yearly financial statements Handle leaseholder and tenant queries on service charge estimates, statements, and variances. Liaise with internal teams (Repairs, Development, Finance) to ensure correct cost allocations and billing for works and new developments. Support internal and external audits, tribunals, and court proceedings with required financial data. Collaborate with the Leasehold Adviser to improve communication with residents, including welcome packs and service charge handbooks. Governance & Compliance Ensure compliance with relevant legislation and obtain dispensation where necessary. Review lease agreements to ensure all service charge elements are captured. Identify non-collectable charges and prepare write-off documentation as required. Conduct Land Registry checks to confirm leaseholder ownership status. Engagement & Representation Arrange and attend leaseholder service charge meetings and community events. Provide input to legal and tribunal cases as required. Represent the organisation at First Tier Tribunals and in County Court when necessary About you: Experience, Qualifications & Skills: Part-qualified or qualified (ACCA, CIMA, AAT) or equivalent relevant experience. Possession of or working towards a recognised accounting qualification is desirable. Experience in Service Charge accounting and general leasehold management preferable within housing or property sector. Experience of creating performance reports and implementing service improvements is desirable. Experience of working in social housing or local authority is desirable. Knowledge of leases and understanding of the issues of leasehold management. Good knowledge of IT and Housing systems including Word, advanced Excel and Outlook. Excellent interpersonal skills to support work with customers across a range of circumstances. Strong verbal communication skills and the ability to adapt this approach for different audiences. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Excellent numerical skills to calculate estimated and actual service charges. Demonstrable knowledge of Section 20 and other leasehold legislation. Ability to manage difficult conversation Able to manage and prioritise demanding workload Meet deadline and KPIs Calm and professional Self-motivated and personal with a 'can do' approach Seeks opportunities for improvements Actively demonstrates interest in all aspects of the business Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Finance Accountant, Service Charge Finance Specialist, Accounts Coordinator, Qualified Accountant and Leasehold Accounting Analyst may also be considered.
Apr 14, 2026
Full time
Job Title: Service Charge Accountant Location: Stockwell, London, SW9 Job Type: £50,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). About The Role: We are seeking a detail-oriented and experienced Service Charge Accountant to manage and oversee all financial activities related to service charge accounts. The successful candidate will ensure accurate budgeting, timely reconciliation, and compliance with relevant regulations for service charge funds, primarily within a residential property portfolio. Key Responsibilities: Budgeting & Financial Reporting Prepare and reconcile annual service charge budgets and actuals. Produce and issue year-end service charge accounts in line with lease agreements and statutory guidelines (Landlord and Tenant Act 1985). Manage and report on reserve funds, ensuring correct contributions and balances. Monitor expenditure, compare against budgets, and post adjustments as needed. Provide service charge budgets for new developments at design stage. Billing & System Management Calculate and issue service charge estimates, actuals, major works charges, and ground rent in line with lease terms and within set timescales. Lead on the rent increase process, ensuring accurate calculations and communications. Troubleshoot and improve service charge billing systems to ensure accuracy and efficiency. Maintain service charge ledgers and ensure accurate postings in financial systems. Stakeholder Engagement & Queries Liaise with SNG to ensure the bank balance is topped up with the correct amounts. Reconcile the individual leaseholder accounts and produce and send out yearly financial statements Handle leaseholder and tenant queries on service charge estimates, statements, and variances. Liaise with internal teams (Repairs, Development, Finance) to ensure correct cost allocations and billing for works and new developments. Support internal and external audits, tribunals, and court proceedings with required financial data. Collaborate with the Leasehold Adviser to improve communication with residents, including welcome packs and service charge handbooks. Governance & Compliance Ensure compliance with relevant legislation and obtain dispensation where necessary. Review lease agreements to ensure all service charge elements are captured. Identify non-collectable charges and prepare write-off documentation as required. Conduct Land Registry checks to confirm leaseholder ownership status. Engagement & Representation Arrange and attend leaseholder service charge meetings and community events. Provide input to legal and tribunal cases as required. Represent the organisation at First Tier Tribunals and in County Court when necessary About you: Experience, Qualifications & Skills: Part-qualified or qualified (ACCA, CIMA, AAT) or equivalent relevant experience. Possession of or working towards a recognised accounting qualification is desirable. Experience in Service Charge accounting and general leasehold management preferable within housing or property sector. Experience of creating performance reports and implementing service improvements is desirable. Experience of working in social housing or local authority is desirable. Knowledge of leases and understanding of the issues of leasehold management. Good knowledge of IT and Housing systems including Word, advanced Excel and Outlook. Excellent interpersonal skills to support work with customers across a range of circumstances. Strong verbal communication skills and the ability to adapt this approach for different audiences. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Excellent numerical skills to calculate estimated and actual service charges. Demonstrable knowledge of Section 20 and other leasehold legislation. Ability to manage difficult conversation Able to manage and prioritise demanding workload Meet deadline and KPIs Calm and professional Self-motivated and personal with a 'can do' approach Seeks opportunities for improvements Actively demonstrates interest in all aspects of the business Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Finance Accountant, Service Charge Finance Specialist, Accounts Coordinator, Qualified Accountant and Leasehold Accounting Analyst may also be considered.
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
Apr 14, 2026
Contractor
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
I'm looking for a Customer Orders Coordinator to join a well-established company, renowned for their award-winning products and services. This company have just moved into their brand new and refurbished offices in Luton. The customer service and orders department are the beating heart of this business and as such, in your role you'd be answering customer enquiries, processing orders, supporting on various projects related to training events, customer visits, marketing events and more - But also you'd need to be quite hands on and happy to step into the warehouse next door when needed to check for yourself when something last minute or urgent is being organised. This is a fully office-based role, working in their new Luton offices. Hours/days are Monday to Friday and you'd have a choice to work any of 8-4, 9-5 or 10-6. We're looking at this position on a temporary to permanent basis, looking for someone that would like to start out their career and look at the longer term. With it being temporary, it'd be weekly pay and at an hourly rate of £13 per hour + holiday accrual. Duties: Processing orders Raising and sending dispatch orders to the Warehouse Responding to customer email and telephone enquiries Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary Checking product or service availability Front of house duties including reception and welcoming customers to the facility Arranging and facilitating customer visits, training and marketing events including: Customer interaction regarding hotel arrangements Arranging refreshments for the event Showroom/demo room layout and preparation for customer visits Providing Company employee business travel and living administration support through booking hotels, flights, trains, parking etc. Assisting and contributing to the ongoing development of an in-house travel booking system. Candidate requirements: Confident in speaking with customers in way of email or a phone call. Good communicator both verbal and written - excellent telephone manner. Computer literate, able to pick up new systems and familiar with MS packages. Able to get to and work in offices in Luton. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 14, 2026
Seasonal
I'm looking for a Customer Orders Coordinator to join a well-established company, renowned for their award-winning products and services. This company have just moved into their brand new and refurbished offices in Luton. The customer service and orders department are the beating heart of this business and as such, in your role you'd be answering customer enquiries, processing orders, supporting on various projects related to training events, customer visits, marketing events and more - But also you'd need to be quite hands on and happy to step into the warehouse next door when needed to check for yourself when something last minute or urgent is being organised. This is a fully office-based role, working in their new Luton offices. Hours/days are Monday to Friday and you'd have a choice to work any of 8-4, 9-5 or 10-6. We're looking at this position on a temporary to permanent basis, looking for someone that would like to start out their career and look at the longer term. With it being temporary, it'd be weekly pay and at an hourly rate of £13 per hour + holiday accrual. Duties: Processing orders Raising and sending dispatch orders to the Warehouse Responding to customer email and telephone enquiries Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary Checking product or service availability Front of house duties including reception and welcoming customers to the facility Arranging and facilitating customer visits, training and marketing events including: Customer interaction regarding hotel arrangements Arranging refreshments for the event Showroom/demo room layout and preparation for customer visits Providing Company employee business travel and living administration support through booking hotels, flights, trains, parking etc. Assisting and contributing to the ongoing development of an in-house travel booking system. Candidate requirements: Confident in speaking with customers in way of email or a phone call. Good communicator both verbal and written - excellent telephone manner. Computer literate, able to pick up new systems and familiar with MS packages. Able to get to and work in offices in Luton. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
IT Service Desk Coordinator - St Neots or North Hykeham (Lincoln), Hybrid Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 days' annual leave Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator to join our fast-paced IT Service Management contract. If you enjoy building strong support teams, leading by example, and improving the way tech services are delivered, this could be a great fit. You'll take the lead on one of our key customer-facing support functions-bringing structure, energy, and a drive for service excellence to everything you do. The location is our head office in St Neots, Cambridgeshire (PE19 6BN). How you'll support us You'll be the go-to person for all things related to the IT service desk-taking the lead in handling enquiries, resolving issues, and keeping everything running smoothly. The focus is on building strong relationships and delivering a great customer experience through clear communication and a well managed, responsive service desk. You'll also make sure the systems stay reliable, secure, and robust, supporting our teams day in and day out. Skills required for the role Essential: Contribute to the advancement of service management practices Responsible for IT asset management Responsible for supporting team performance in accordance with agreed upon SLAs and KPIs Responsible for producing the system's management information. Day to day administration of the Service Desk (adhering to SLAs), monitoring incidents, requests, and problems; Facilitate resolution of complex support issues by using own expertise or coordinating the appropriate team/s or persons to be available to resolve; Compile service desk management information and report against SLAs, KPIs and trend analysis. Analyse management information to identify areas for improvement for the Service Desk team; Identify and support continuous service improvement initiatives Support in ensuring the Service Desk and its delivery is always aligned with best practise (ITIL4, ISO20000) Comply with Company policies and procedures, including the MMS. Our non negotiables: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government Security Check (SC) level security clearance Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you're ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today Apply today to see how working for MASS could work for you!
Apr 14, 2026
Full time
IT Service Desk Coordinator - St Neots or North Hykeham (Lincoln), Hybrid Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 days' annual leave Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator to join our fast-paced IT Service Management contract. If you enjoy building strong support teams, leading by example, and improving the way tech services are delivered, this could be a great fit. You'll take the lead on one of our key customer-facing support functions-bringing structure, energy, and a drive for service excellence to everything you do. The location is our head office in St Neots, Cambridgeshire (PE19 6BN). How you'll support us You'll be the go-to person for all things related to the IT service desk-taking the lead in handling enquiries, resolving issues, and keeping everything running smoothly. The focus is on building strong relationships and delivering a great customer experience through clear communication and a well managed, responsive service desk. You'll also make sure the systems stay reliable, secure, and robust, supporting our teams day in and day out. Skills required for the role Essential: Contribute to the advancement of service management practices Responsible for IT asset management Responsible for supporting team performance in accordance with agreed upon SLAs and KPIs Responsible for producing the system's management information. Day to day administration of the Service Desk (adhering to SLAs), monitoring incidents, requests, and problems; Facilitate resolution of complex support issues by using own expertise or coordinating the appropriate team/s or persons to be available to resolve; Compile service desk management information and report against SLAs, KPIs and trend analysis. Analyse management information to identify areas for improvement for the Service Desk team; Identify and support continuous service improvement initiatives Support in ensuring the Service Desk and its delivery is always aligned with best practise (ITIL4, ISO20000) Comply with Company policies and procedures, including the MMS. Our non negotiables: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government Security Check (SC) level security clearance Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you're ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today Apply today to see how working for MASS could work for you!
Overview THE TEAM The Finance team are an integral part of the firm and the Central Management Services department. The team is responsible for managing the firm's finance function in all areas: from credit control, to accounts payable, expenses, management & partnership accounting cash flow, budgeting and forecasting, as well as business partnering with the firm's fee earning departments. We work with all areas of the firm and, in conjunction with other teams within the Central Management Services function, support and advise the firm's partners, departments and fee earners. Finance provides financial information on a regular basis to the executive committee and to the salary and remuneration committees. The team currently consists of: a Chief Finance & Operations Officer (CFOO), Financial Controller (FC), 2x Financial Accountants, Credit Manager, Senior Credit Controller, 2 Credit Controllers, AP manager and Expenses Administrator. This role will sits within the Credit Management team, reporting to the Credit Manager. In addition, the role will provide support to other areas within the finance function. Responsibilities ROLE OVERVIEW We are looking for a finance professional, with a proactive approach and a keen eye for detail. The individual will need to be "hands on" and able to work closely with finance team members and the wider business. Prioritising a heavy workload will be key, in addition to being excellent at customer relations. As a member of the credit management team, you will assist with cash collections, which is integral to the cash flow of the firm. This is an ideal opportunity to develop a broad skillset and gain experience within a busy finance team. MAIN DUTIES, RESPONSIBILITIES, ACCOUNTABILITIES Maintain/update firm details on supplier portals Manage accounts receivable inbox Liaise with fee earners and billing teams to resolve disputed invoices Proactively chase overdue debts via email and phone Providing ME bank info to clients on request Assist with monthly client statement runs Update debtor account information in NetSuite Prepare debtor reports for wider finance team Produce Credit reports, when requested Allocate cash receipts accurately and clear suspense items promptly Review & approve supplier bank details on NetSuite Liaising with Department Team Coordinators and Executive Assistants to ensure accuracy of client invoices Any additional duties as reasonably requested (e.g. support with audit requests) Assist with Ad Hoc queries Working knowledge of Credit Management reports (e.g. DSO) Qualifications DESIRED KNOWLEDGE, SKILLS, EXPERIENCE & QUALIFICATION Strong attention to detail Good communicator, both written and verbal Self motivated Organised and committed Good knowledge of Microsoft packages, particularly Excel Reconciliation experience desirable Sales and purchase ledger experienceCredit control experience Previous experience of working with various accounting systems (Oracle NetSuite, Qlikview desirable)
Apr 14, 2026
Full time
Overview THE TEAM The Finance team are an integral part of the firm and the Central Management Services department. The team is responsible for managing the firm's finance function in all areas: from credit control, to accounts payable, expenses, management & partnership accounting cash flow, budgeting and forecasting, as well as business partnering with the firm's fee earning departments. We work with all areas of the firm and, in conjunction with other teams within the Central Management Services function, support and advise the firm's partners, departments and fee earners. Finance provides financial information on a regular basis to the executive committee and to the salary and remuneration committees. The team currently consists of: a Chief Finance & Operations Officer (CFOO), Financial Controller (FC), 2x Financial Accountants, Credit Manager, Senior Credit Controller, 2 Credit Controllers, AP manager and Expenses Administrator. This role will sits within the Credit Management team, reporting to the Credit Manager. In addition, the role will provide support to other areas within the finance function. Responsibilities ROLE OVERVIEW We are looking for a finance professional, with a proactive approach and a keen eye for detail. The individual will need to be "hands on" and able to work closely with finance team members and the wider business. Prioritising a heavy workload will be key, in addition to being excellent at customer relations. As a member of the credit management team, you will assist with cash collections, which is integral to the cash flow of the firm. This is an ideal opportunity to develop a broad skillset and gain experience within a busy finance team. MAIN DUTIES, RESPONSIBILITIES, ACCOUNTABILITIES Maintain/update firm details on supplier portals Manage accounts receivable inbox Liaise with fee earners and billing teams to resolve disputed invoices Proactively chase overdue debts via email and phone Providing ME bank info to clients on request Assist with monthly client statement runs Update debtor account information in NetSuite Prepare debtor reports for wider finance team Produce Credit reports, when requested Allocate cash receipts accurately and clear suspense items promptly Review & approve supplier bank details on NetSuite Liaising with Department Team Coordinators and Executive Assistants to ensure accuracy of client invoices Any additional duties as reasonably requested (e.g. support with audit requests) Assist with Ad Hoc queries Working knowledge of Credit Management reports (e.g. DSO) Qualifications DESIRED KNOWLEDGE, SKILLS, EXPERIENCE & QUALIFICATION Strong attention to detail Good communicator, both written and verbal Self motivated Organised and committed Good knowledge of Microsoft packages, particularly Excel Reconciliation experience desirable Sales and purchase ledger experienceCredit control experience Previous experience of working with various accounting systems (Oracle NetSuite, Qlikview desirable)
Customer Services Coordinator A regional house builder who deliver bespoke new homes have a requirement for an experienced Customer Services Coordinator to join their Customer Care team delivering customer excellence to new build home owners managing their defect period. Working closely with the Customer Services Manager you will be responsible for delivering a professional service to our customers click apply for full job details
Apr 14, 2026
Full time
Customer Services Coordinator A regional house builder who deliver bespoke new homes have a requirement for an experienced Customer Services Coordinator to join their Customer Care team delivering customer excellence to new build home owners managing their defect period. Working closely with the Customer Services Manager you will be responsible for delivering a professional service to our customers click apply for full job details
Job title: Freight Forwarding Coordinator Location : Dover Salary: Competitive Hours : Monday to Friday 8.00am - 5.30pm The role: Our client is looking for an experienced Freight Forwarding Coordinator to manage their freight operations from start to finish. This role is ideal for someone with strong multi-modal freight forwarding experience, excellent customer relationship skills and the ability to manage multiple shipments while maintaining high levels of accuracy. Benefits: 22 days annual leave + bank holidays Company pension Key responsibilities would be: Manage air, sea and road freight shipments. Obtain and negotiate transport pricing with carriers and suppliers. Lead and mentor a team of 2. Produce shipping documentation including AWBs, Bills of Landing, Certificates of Origin and EUR1s. Operate internal freight and booking systems. Manage shipment costings and reconciliation. Resolve any operational or customer queries. Produce weekly and monthly operational reports. Identify new business opportunities. Upsell services to customers. Attend senior meetings where required. Experience and skills required: Experience in road freight forwarding is essential, sea and air experience would be advantageous Strong knowledge of shipping documentation and customs processes Excellent communication and relationship management skills Strong numerical ability and attention to detail Ability to prioritise workload in a fast-paced logistics environment Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on or email
Apr 14, 2026
Full time
Job title: Freight Forwarding Coordinator Location : Dover Salary: Competitive Hours : Monday to Friday 8.00am - 5.30pm The role: Our client is looking for an experienced Freight Forwarding Coordinator to manage their freight operations from start to finish. This role is ideal for someone with strong multi-modal freight forwarding experience, excellent customer relationship skills and the ability to manage multiple shipments while maintaining high levels of accuracy. Benefits: 22 days annual leave + bank holidays Company pension Key responsibilities would be: Manage air, sea and road freight shipments. Obtain and negotiate transport pricing with carriers and suppliers. Lead and mentor a team of 2. Produce shipping documentation including AWBs, Bills of Landing, Certificates of Origin and EUR1s. Operate internal freight and booking systems. Manage shipment costings and reconciliation. Resolve any operational or customer queries. Produce weekly and monthly operational reports. Identify new business opportunities. Upsell services to customers. Attend senior meetings where required. Experience and skills required: Experience in road freight forwarding is essential, sea and air experience would be advantageous Strong knowledge of shipping documentation and customs processes Excellent communication and relationship management skills Strong numerical ability and attention to detail Ability to prioritise workload in a fast-paced logistics environment Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on or email
Description Accounts Payable Manager - 12 Month FTC Programme Name: LCST Location: Bristol, UK (1-2 days a week onsite) Are you ready for your next career challenge? Role Overview Leidos Europe is looking for a Supply Accounts Payable Manager to join the UK team based in Bristol on a 12 month FTC. Leidos works closely with its customers to provide ongoing support and services to multiple public sector organisations. This role focuses on Leidos Europe's largest contract, the LCST project. The role offers the opportunity to work on cross functional teams; interfacing with Integration, TVS Supply Chain Coordinators, Buyers, Goods Receipting, Sage experts, IT and Kuehne and Nagel. You will be responsible for all aspects of the Leidos Supply Accounts Payable function, with particular focus on the Sage Accounts Payable sub ledger. You will manage a team of six staff, with a focus on processing efficiency through use of KPIs, SLAs, Continuous Improvement and Systems Development. You will need to demonstrate enthusiasm, determination, an ability to build productive relationships across diverse skillsets and ultimately will need to deliver on time and to a high quality standard in a fast paced dynamic environment. It is important that you have a team player mindset, as sharing knowledge with existing members of the accounts payable team will be critical to success. Main Duties & Responsibilities Supplier POD receipt and supplier invoice match are tracked and resolved promptly Represent the Finance Function at key supplier led meetings Ensure timely payment of commodities suppliers within their terms Ensure weekly CPSP meetings are held ensuring the accurate coding in accordance with MoD guidelines and report on exceptions and errors in CPSP processing and drive resolution of discrepancies and issues Produce weekly dashboards to report on the 2 Way Match and 3 Way Match performance each week for Team Leidos Sage and MOD Sage Prepare monthly reconciliation of AP sub ledger and escrow bank account and balance sheet accounts Produce weekly statements for all suppliers for both Team Leidos Sage and MOD Sage, to show the current status of all invoices held Create additional more in-depth weekly statement reconciliations for the key suppliers Actively manage supplier relationships ensuring a high level of customer service at all times Produce the VAT returns for Leidos Supply Actively support and respond to customer queries and audit requests Prepare all documentation required for the external audit and support with audit requirements throughout the audit period Support Business Case and Business Development activities relating to new suppliers and contracts Drive improvements across the business by engaging with Integration and IT to fix and develop areas that will create efficiencies, these are tracked and updated on the weekly BITE call Develop statistical and financial reporting of the AP function Drive consistency and standardisation across the accounts payable team, ensuring compliance to Leidos standards and requirements Support the development of and continually upskill the Accounts Payable Team Required Skills Strong experience in AP or Finance operations Experience working within an Accounts Payable team, acting as a manager & liaising with suppliers and key stakeholders across the organisation Recognised Accounting qualification (ACCA, CIMA, ICEAW) Business (Finance) Acumen Strong written, oral and interpersonal communication skills Experience of owning, driving and delivering business results IT proficient (particularly Excel, PowerPoint) Background in Accounting and Finance. The successful candidate will be from a multi disciplinary background with a proven track record of having demonstrated the key competences listed above Desired Skills Experience of using SAGE ERP X3 Clearance Requirements BPSS Pre screening required to Start What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. We provide an employment package that attracts, develops and retains only the best in talent. Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexible Working Scheme Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK's defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Numbers (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. What Makes Us Different Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £54,600.00 - £70,000.00. The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy . click apply for full job details
Apr 13, 2026
Full time
Description Accounts Payable Manager - 12 Month FTC Programme Name: LCST Location: Bristol, UK (1-2 days a week onsite) Are you ready for your next career challenge? Role Overview Leidos Europe is looking for a Supply Accounts Payable Manager to join the UK team based in Bristol on a 12 month FTC. Leidos works closely with its customers to provide ongoing support and services to multiple public sector organisations. This role focuses on Leidos Europe's largest contract, the LCST project. The role offers the opportunity to work on cross functional teams; interfacing with Integration, TVS Supply Chain Coordinators, Buyers, Goods Receipting, Sage experts, IT and Kuehne and Nagel. You will be responsible for all aspects of the Leidos Supply Accounts Payable function, with particular focus on the Sage Accounts Payable sub ledger. You will manage a team of six staff, with a focus on processing efficiency through use of KPIs, SLAs, Continuous Improvement and Systems Development. You will need to demonstrate enthusiasm, determination, an ability to build productive relationships across diverse skillsets and ultimately will need to deliver on time and to a high quality standard in a fast paced dynamic environment. It is important that you have a team player mindset, as sharing knowledge with existing members of the accounts payable team will be critical to success. Main Duties & Responsibilities Supplier POD receipt and supplier invoice match are tracked and resolved promptly Represent the Finance Function at key supplier led meetings Ensure timely payment of commodities suppliers within their terms Ensure weekly CPSP meetings are held ensuring the accurate coding in accordance with MoD guidelines and report on exceptions and errors in CPSP processing and drive resolution of discrepancies and issues Produce weekly dashboards to report on the 2 Way Match and 3 Way Match performance each week for Team Leidos Sage and MOD Sage Prepare monthly reconciliation of AP sub ledger and escrow bank account and balance sheet accounts Produce weekly statements for all suppliers for both Team Leidos Sage and MOD Sage, to show the current status of all invoices held Create additional more in-depth weekly statement reconciliations for the key suppliers Actively manage supplier relationships ensuring a high level of customer service at all times Produce the VAT returns for Leidos Supply Actively support and respond to customer queries and audit requests Prepare all documentation required for the external audit and support with audit requirements throughout the audit period Support Business Case and Business Development activities relating to new suppliers and contracts Drive improvements across the business by engaging with Integration and IT to fix and develop areas that will create efficiencies, these are tracked and updated on the weekly BITE call Develop statistical and financial reporting of the AP function Drive consistency and standardisation across the accounts payable team, ensuring compliance to Leidos standards and requirements Support the development of and continually upskill the Accounts Payable Team Required Skills Strong experience in AP or Finance operations Experience working within an Accounts Payable team, acting as a manager & liaising with suppliers and key stakeholders across the organisation Recognised Accounting qualification (ACCA, CIMA, ICEAW) Business (Finance) Acumen Strong written, oral and interpersonal communication skills Experience of owning, driving and delivering business results IT proficient (particularly Excel, PowerPoint) Background in Accounting and Finance. The successful candidate will be from a multi disciplinary background with a proven track record of having demonstrated the key competences listed above Desired Skills Experience of using SAGE ERP X3 Clearance Requirements BPSS Pre screening required to Start What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. We provide an employment package that attracts, develops and retains only the best in talent. Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexible Working Scheme Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK's defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Numbers (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. What Makes Us Different Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £54,600.00 - £70,000.00. The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy . click apply for full job details
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. Team/Role Overview The Citi EMEA Repo Team supports a wide range of internal stakeholders having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities. What you'll do This role will provide support to a variety of tasks related to the Repo process. Activities will include independently dealing with Business As Usual activities, and additional ad hoc queries, from both internal and external Stakeholders, within a complex Markets Operations environment. Involved in providing day to day Repo transactional processing, which includes supporting the EMEA based Sales and Trading Desks. Demonstrates a comprehensive understanding of how the team collectively integrates to achieve overall business goals. Applies in depth knowledge of concepts and procedures within department to resolve issues related to Repo processes. Responsible for escalating control gaps and issues to senior management. Identifies Repo related control deficiencies, and implements appropriate procedures and solutions, to mitigate any risk or control losses. Directly impacts the area through shared responsibility for delivery of end results and formulation of procedures/process improvement. Responsible for detailed analysis of Repo related issues where the best course of action is not evident from the information available, but actions must be recommended/ taken. What we'll need from you Reasonable knowledge of the Business Processes, Systems and Tools used in the Repo business. Demonstrate previous experience of working as a Team Leader in a fast paced environment. General awareness of managing, preparing, and reviewing loan documentation. Adequate ability to identify, mitigate, manage, resolve, and elevate risks and issues. Awareness of risk types, policies and control measures and processes. Comply with applicable laws, rules, and regulations, and adhere to Policies. What we can offer you This is a role that'll offer you the opportunity to build an in depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first, and provide the best in class benefits they need to live well and save well. By joining Citi you will not only be part of a business casual workplace, with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure. A discretional annual performance related bonus. Private medical insurance packages to suit your personal circumstances. Employee Assistance Program. Pension Plan. Paid Parental Leave. Special discounts for employees, family, and friends. Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Apr 13, 2026
Full time
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. Team/Role Overview The Citi EMEA Repo Team supports a wide range of internal stakeholders having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities. What you'll do This role will provide support to a variety of tasks related to the Repo process. Activities will include independently dealing with Business As Usual activities, and additional ad hoc queries, from both internal and external Stakeholders, within a complex Markets Operations environment. Involved in providing day to day Repo transactional processing, which includes supporting the EMEA based Sales and Trading Desks. Demonstrates a comprehensive understanding of how the team collectively integrates to achieve overall business goals. Applies in depth knowledge of concepts and procedures within department to resolve issues related to Repo processes. Responsible for escalating control gaps and issues to senior management. Identifies Repo related control deficiencies, and implements appropriate procedures and solutions, to mitigate any risk or control losses. Directly impacts the area through shared responsibility for delivery of end results and formulation of procedures/process improvement. Responsible for detailed analysis of Repo related issues where the best course of action is not evident from the information available, but actions must be recommended/ taken. What we'll need from you Reasonable knowledge of the Business Processes, Systems and Tools used in the Repo business. Demonstrate previous experience of working as a Team Leader in a fast paced environment. General awareness of managing, preparing, and reviewing loan documentation. Adequate ability to identify, mitigate, manage, resolve, and elevate risks and issues. Awareness of risk types, policies and control measures and processes. Comply with applicable laws, rules, and regulations, and adhere to Policies. What we can offer you This is a role that'll offer you the opportunity to build an in depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first, and provide the best in class benefits they need to live well and save well. By joining Citi you will not only be part of a business casual workplace, with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure. A discretional annual performance related bonus. Private medical insurance packages to suit your personal circumstances. Employee Assistance Program. Pension Plan. Paid Parental Leave. Special discounts for employees, family, and friends. Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Aftersales Specialist (Marine) Salary: £34000 This is no normal administrative position . You will be dealing with very high net worth individuals, providing a supreme level of aftercare for one of the worlds most prestigious marine brands. You should come from a prestige background and be comfortable schedule and coordinating with technical engineers and customer experience staff to provide an extremely high level of Customer Service on a global basis. Key Responsibilities Aftersales & Technical Administration Log, track, and maintain incoming support, warranty, and spare-parts requests to ensure service levels are consistently met. Prepare accurate quotations, costings, and invoices for parts, services, and technical interventions. Assist the technical team by gathering required information, compiling documentation, and ensuring that all cases are fully prepared for engineering review. Support order processing, including raising purchase order requests, managing supplier updates, and ensuring accuracy across ERP/CRM systems. Coordinate shipping, delivery, and basic customs documentation for parts and equipment. Assist in producing post-visit reports, documentation packs, and follow-up recommendations. Client Communication & Coordination Work closely with the Client Experience Coordinator to ensure clients receive clear, timely, and well-structured updates. Handle incoming calls and enquiries, ensuring they are directed appropriately and followed up promptly. Maintain accurate records of communications, updates, and progress milestones to ensure continuity and transparency. Ensure all written communication reflects the company's premium standards. Parts Processing, Logistics & Operational Support Handle end-to-end spare parts ordering, sourcing, tracking, and delivery updates. Coordinate shipping, basic customs documentation, freight bookings, and follow-up logistics Ensure parts and equipment required for support tasks or remote troubleshooting are prepared and dispatched promptly. Maintain stock awareness for frequently used items and flag replenishment needs. This is a very rare opportunity to work with a highly professional team in idyllic surroundings and is an immediately available opportunity. Marine experience is essential
Apr 13, 2026
Full time
Aftersales Specialist (Marine) Salary: £34000 This is no normal administrative position . You will be dealing with very high net worth individuals, providing a supreme level of aftercare for one of the worlds most prestigious marine brands. You should come from a prestige background and be comfortable schedule and coordinating with technical engineers and customer experience staff to provide an extremely high level of Customer Service on a global basis. Key Responsibilities Aftersales & Technical Administration Log, track, and maintain incoming support, warranty, and spare-parts requests to ensure service levels are consistently met. Prepare accurate quotations, costings, and invoices for parts, services, and technical interventions. Assist the technical team by gathering required information, compiling documentation, and ensuring that all cases are fully prepared for engineering review. Support order processing, including raising purchase order requests, managing supplier updates, and ensuring accuracy across ERP/CRM systems. Coordinate shipping, delivery, and basic customs documentation for parts and equipment. Assist in producing post-visit reports, documentation packs, and follow-up recommendations. Client Communication & Coordination Work closely with the Client Experience Coordinator to ensure clients receive clear, timely, and well-structured updates. Handle incoming calls and enquiries, ensuring they are directed appropriately and followed up promptly. Maintain accurate records of communications, updates, and progress milestones to ensure continuity and transparency. Ensure all written communication reflects the company's premium standards. Parts Processing, Logistics & Operational Support Handle end-to-end spare parts ordering, sourcing, tracking, and delivery updates. Coordinate shipping, basic customs documentation, freight bookings, and follow-up logistics Ensure parts and equipment required for support tasks or remote troubleshooting are prepared and dispatched promptly. Maintain stock awareness for frequently used items and flag replenishment needs. This is a very rare opportunity to work with a highly professional team in idyllic surroundings and is an immediately available opportunity. Marine experience is essential
Team Member (Stock) - Edinburgh Gyle (N114475) Job ID N114475 Team Retail Location Edinburgh Contract Type Temp Job Schedule Part time Contract End 30/05/2026 Salary £8.28 - £12.71 per hour Posting Date 02/04/2026 Apply Before 09/04/2026 Working as part of a fast-paced store team, your top priority will be to locate, pack and promptly process stock, ensuring it's beautifully presented to our customers. When you're needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Stock Team Member you will have perfect products available for our online customers by: Accurately processing stock quickly and to the highest standard, which includes locating, packing and promptly transferring stock in and out of store Meeting deadlines to always deliver to our customers at the promised time Keeping operational areas of the store clean, tidy and organised Working in all areas of the store as needed, including the sales floors, to offer fast and friendly service Working as part of the store team, reporting to one of our Coordinators or Managers We'll offer amazing benefits (see further list below). About You: A great communicator who is friendly, calm and efficient - even on your busiest days Accurate, thorough and well organised, with excellent attention to detail You take pride in your work and approach all tasks with energy, pace and dedication Happy to work on your own and keep yourself busy to achieve all performance targets Flexible, supportive and always ready to go the extra mile for your team and our customers Enjoy taking control of your own development In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on / (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays). What's Next? Show us what you can do. Submit your application online and our in-store recruiters will take a first look at your experience and strengths. Pre-screening Let's talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for. In-store Assessment Show us what you can do. You'll be invited to an in-store assessment or interview to experience the role first-hand and talk through your experience in more detail. For management roles, this may also include a competency-based interview. Offer If it's the right match, our in-store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins. Team Overview Retail is where customers meet NEXT. Step into any of our stores and you'll find energy, variety and opportunity. No two days are the same. It's fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there's space for you to make your mark. Explore similar opportunities across our business. Related Opportunities Sales Manager - Edinburgh Fort (N114420) Sales Manager - Edinburgh Fort (N113431) Delivery Manager - Edinburgh St. James (N114128) You've probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today's retail world. About NEXT You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! Are you ready to take it on? Challenges. Opportunities. The future. Let's take it on at NEXT.
Apr 13, 2026
Full time
Team Member (Stock) - Edinburgh Gyle (N114475) Job ID N114475 Team Retail Location Edinburgh Contract Type Temp Job Schedule Part time Contract End 30/05/2026 Salary £8.28 - £12.71 per hour Posting Date 02/04/2026 Apply Before 09/04/2026 Working as part of a fast-paced store team, your top priority will be to locate, pack and promptly process stock, ensuring it's beautifully presented to our customers. When you're needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Stock Team Member you will have perfect products available for our online customers by: Accurately processing stock quickly and to the highest standard, which includes locating, packing and promptly transferring stock in and out of store Meeting deadlines to always deliver to our customers at the promised time Keeping operational areas of the store clean, tidy and organised Working in all areas of the store as needed, including the sales floors, to offer fast and friendly service Working as part of the store team, reporting to one of our Coordinators or Managers We'll offer amazing benefits (see further list below). About You: A great communicator who is friendly, calm and efficient - even on your busiest days Accurate, thorough and well organised, with excellent attention to detail You take pride in your work and approach all tasks with energy, pace and dedication Happy to work on your own and keep yourself busy to achieve all performance targets Flexible, supportive and always ready to go the extra mile for your team and our customers Enjoy taking control of your own development In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on / (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays). What's Next? Show us what you can do. Submit your application online and our in-store recruiters will take a first look at your experience and strengths. Pre-screening Let's talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for. In-store Assessment Show us what you can do. You'll be invited to an in-store assessment or interview to experience the role first-hand and talk through your experience in more detail. For management roles, this may also include a competency-based interview. Offer If it's the right match, our in-store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins. Team Overview Retail is where customers meet NEXT. Step into any of our stores and you'll find energy, variety and opportunity. No two days are the same. It's fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there's space for you to make your mark. Explore similar opportunities across our business. Related Opportunities Sales Manager - Edinburgh Fort (N114420) Sales Manager - Edinburgh Fort (N113431) Delivery Manager - Edinburgh St. James (N114128) You've probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today's retail world. About NEXT You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! Are you ready to take it on? Challenges. Opportunities. The future. Let's take it on at NEXT.
Transport Planner Join a fast-paced transport and logistics operation where you will coordinate fleet planning, optimise routes and ensure efficient delivery schedules while maintaining compliance with transport regulations. If you've also worked in the following roles, we'd also like to hear from you: Logistics Planner, Transport Coordinator, Fleet Coordination, Driver Scheduler, Transport Planning, Fleet Planning, Logistics Planning, Fleet Planner, Distribution Planner SALARY: £36,500 per annum + £2K per annum Performance / Attendance Bonus + Benefits LOCATION: North Weald, Essex JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Transport Planner to join a busy transport office environment supporting fleet operations and logistics planning. As a Transport Planner you will be responsible for coordinating collections and deliveries, ensuring routes are efficient and cost-effective while maintaining compliance with driver hours and transport legislation. The Transport Planner will work closely with drivers, customers and subcontractors to manage schedules, resolve delays and optimise fleet utilisation. This role is ideal for someone with strong organisational skills, transport systems knowledge and the ability to work under pressure in a dynamic logistics environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Transport Planner include: Route Planning and Scheduling: Plan collections and deliveries to meet customer time windows Driver Communication: Liaise with drivers regarding delays, routes and operational issues Customer Liaison: Communicate with customers to manage expectations and resolve delivery issues Subcontractor Sourcing: Identify and engage local subcontractors when required Compliance Management: Ensure adherence to driver hours, WTD and transport legislation Driver Briefing and Debriefing: Conduct pre-briefs and debriefs ensuring accurate documentation Fleet Utilisation: Maximise use of vehicles and drivers to improve efficiency and margins Reporting: Complete late load reports and maintain accurate transport records Maintenance Oversight: Ensure vehicle checks, servicing and MOT compliance Administrative Tasks: Manage transport documentation and update planning systems CANDIDATE REQUIREMENTS Previous experience working in a transport office or logistics planning environment Knowledge of driver hours, tachograph regulations and Working Time Directive Strong IT skills with experience using transport systems or planning software Good understanding of health and safety within transport operations Excellent communication and organisational skills Ability to prioritise workload and work under pressure Strong problem-solving and decision-making abilities Experience managing drivers or coordinating teams Commercial awareness and understanding of cost-effective planning A proactive and self-motivated approach to work HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14591 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in North Weald, Essex. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Apr 13, 2026
Full time
Transport Planner Join a fast-paced transport and logistics operation where you will coordinate fleet planning, optimise routes and ensure efficient delivery schedules while maintaining compliance with transport regulations. If you've also worked in the following roles, we'd also like to hear from you: Logistics Planner, Transport Coordinator, Fleet Coordination, Driver Scheduler, Transport Planning, Fleet Planning, Logistics Planning, Fleet Planner, Distribution Planner SALARY: £36,500 per annum + £2K per annum Performance / Attendance Bonus + Benefits LOCATION: North Weald, Essex JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Transport Planner to join a busy transport office environment supporting fleet operations and logistics planning. As a Transport Planner you will be responsible for coordinating collections and deliveries, ensuring routes are efficient and cost-effective while maintaining compliance with driver hours and transport legislation. The Transport Planner will work closely with drivers, customers and subcontractors to manage schedules, resolve delays and optimise fleet utilisation. This role is ideal for someone with strong organisational skills, transport systems knowledge and the ability to work under pressure in a dynamic logistics environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Transport Planner include: Route Planning and Scheduling: Plan collections and deliveries to meet customer time windows Driver Communication: Liaise with drivers regarding delays, routes and operational issues Customer Liaison: Communicate with customers to manage expectations and resolve delivery issues Subcontractor Sourcing: Identify and engage local subcontractors when required Compliance Management: Ensure adherence to driver hours, WTD and transport legislation Driver Briefing and Debriefing: Conduct pre-briefs and debriefs ensuring accurate documentation Fleet Utilisation: Maximise use of vehicles and drivers to improve efficiency and margins Reporting: Complete late load reports and maintain accurate transport records Maintenance Oversight: Ensure vehicle checks, servicing and MOT compliance Administrative Tasks: Manage transport documentation and update planning systems CANDIDATE REQUIREMENTS Previous experience working in a transport office or logistics planning environment Knowledge of driver hours, tachograph regulations and Working Time Directive Strong IT skills with experience using transport systems or planning software Good understanding of health and safety within transport operations Excellent communication and organisational skills Ability to prioritise workload and work under pressure Strong problem-solving and decision-making abilities Experience managing drivers or coordinating teams Commercial awareness and understanding of cost-effective planning A proactive and self-motivated approach to work HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14591 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in North Weald, Essex. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
The Opportunity Kenny Recruit are partnering with a globally recognised organisation within the luxury furniture and lifestyle sector to hire a Group Logistics Coordinator . This international group operates across more than 75 countries and is a leading player in the high-end interiors market, working with a portfolio of premium brands spanning furniture, design, and lifestyle collections. This is an exciting opportunity to join a fast-paced, quality-driven environment where logistics plays a critical role in delivering an exceptional customer experience. The Role As Group Logistics Coordinator, you will oversee and manage the end-to-end logistics flow for all sales orders within the UK market. This includes coordinating deliveries to partner warehouses, high-end white glove deliveries to private clients, and bulk shipments for large-scale installation projects. Reporting to the Supply Chain & Logistics Director, you will work across multiple brands within the group, acting as a central coordination point between internal stakeholders and external logistics partners. Location: Central London (2 days in office initially, increasing to 4) Salary: £40,000 - £50,000 (dependent on experience) + benefits + travel card Hours: 9:00am - 6:00pm Key Responsibilities Oversee the full product flow of all sales orders into the UK market through to final delivery Coordinate deliveries to dealers, private clients, and showroom installations Ensure accurate and timely communication of delivery requirements to logistics partners Assign and manage white glove delivery services across the UK Monitor performance of high-profile and time-sensitive deliveries Act as the primary point of contact for local logistics partners, including conducting regular site visits Build strong relationships with internal teams (e.g. customer service, sales) and support delivery-related queries Support the selection and evaluation of logistics partners through performance analysis and local insight Take ownership of logistics issues, proactively troubleshooting and resolving challenges Identify and implement continuous improvement initiatives across the logistics chain Manage inbound product flows into the UK system Support stock control processes across UK operations Requirements Minimum 5 years' experience in a relevant logistics or supply chain role Proven track record of delivering measurable results Strong problem-solving and organisational skills Experience working in complex, multi-brand or matrix environments Ability to work independently and perform under pressure Strong relationship-building and stakeholder management skills Ambitious, proactive, and self-motivated mindset Willingness to travel within the UK Italian language skills are advantageous but not essential Next Steps Shortlisted candidates will obviously be contacted for this specific role and if you haven't heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.
Apr 13, 2026
Full time
The Opportunity Kenny Recruit are partnering with a globally recognised organisation within the luxury furniture and lifestyle sector to hire a Group Logistics Coordinator . This international group operates across more than 75 countries and is a leading player in the high-end interiors market, working with a portfolio of premium brands spanning furniture, design, and lifestyle collections. This is an exciting opportunity to join a fast-paced, quality-driven environment where logistics plays a critical role in delivering an exceptional customer experience. The Role As Group Logistics Coordinator, you will oversee and manage the end-to-end logistics flow for all sales orders within the UK market. This includes coordinating deliveries to partner warehouses, high-end white glove deliveries to private clients, and bulk shipments for large-scale installation projects. Reporting to the Supply Chain & Logistics Director, you will work across multiple brands within the group, acting as a central coordination point between internal stakeholders and external logistics partners. Location: Central London (2 days in office initially, increasing to 4) Salary: £40,000 - £50,000 (dependent on experience) + benefits + travel card Hours: 9:00am - 6:00pm Key Responsibilities Oversee the full product flow of all sales orders into the UK market through to final delivery Coordinate deliveries to dealers, private clients, and showroom installations Ensure accurate and timely communication of delivery requirements to logistics partners Assign and manage white glove delivery services across the UK Monitor performance of high-profile and time-sensitive deliveries Act as the primary point of contact for local logistics partners, including conducting regular site visits Build strong relationships with internal teams (e.g. customer service, sales) and support delivery-related queries Support the selection and evaluation of logistics partners through performance analysis and local insight Take ownership of logistics issues, proactively troubleshooting and resolving challenges Identify and implement continuous improvement initiatives across the logistics chain Manage inbound product flows into the UK system Support stock control processes across UK operations Requirements Minimum 5 years' experience in a relevant logistics or supply chain role Proven track record of delivering measurable results Strong problem-solving and organisational skills Experience working in complex, multi-brand or matrix environments Ability to work independently and perform under pressure Strong relationship-building and stakeholder management skills Ambitious, proactive, and self-motivated mindset Willingness to travel within the UK Italian language skills are advantageous but not essential Next Steps Shortlisted candidates will obviously be contacted for this specific role and if you haven't heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.
Job Title: Office Administrator / Sales Support Location: West Horndon, Essex Salary: £25,000 - £28,000 per annum Job Type: Full time, Permanent Working Hours: 8:00am - 4:00pm, Monday to Friday About Us: Blackburn & Co Ltd are an Essex-based metal fabrication and architectural metalwork company delivering design, manufacture and installation services across Essex, London and the surrounding areas. We work across a range of structural and architectural metalwork projects and pride ourselves on quality, reliability, and a hands-on approach. We are looking for an organised, proactive and professional Office Administrator / Sales Support person to join our team at our West Horndon office. Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. About the role: This is a varied and important role that combines day-to-day office administration with sales support, client follow-up, and purchasing assistance. The successful candidate will help keep the office running smoothly while also supporting enquiries, quotations, client communication, ordering materials and stock, and preparing purchase orders for suppliers. This role would suit someone who is confident, well organised, professional in their communication, and comfortable balancing administrative responsibilities with client and supplier interaction. Key Responsibilities: Answering incoming calls and emails General office administration and day-to-day support for the business Logging new enquiries and keeping internal trackers up to date Sending and following up quotations Chasing warm leads and keeping in touch with existing clients Booking site surveys, meetings, and appointments Preparing and sending introductory emails and company information Maintaining accurate client, enquiry, and quote records Assisting with tender and quotation submissions Liaising with clients, suppliers, and the internal team Ordering stock, materials, and general office supplies Drafting and sending purchase orders to suppliers Following up deliveries and helping ensure materials are ordered in line with project requirements Supporting the flow of information between sales, estimating, drawings, purchasing, and operations Assisting with document formatting, correspondence, and general business administration Social media and website uploads with photos and case studies of completed works Completing RAMS and O&M manuals About you: We are looking for someone who is: Highly organised and dependable Confident speaking with clients and suppliers by phone and email Professional, friendly, and proactive Able to manage a varied workload and prioritise effectively Comfortable handling both admin and client-facing tasks Detail-oriented and accurate in their work Confident using microsoft office,quickbooks, onedrive, email, and office systems Keen to support the growth and smooth running of a busy business Desirable Experience Previous office administration experience Experience in sales support, internal sales, or customer service Experience preparing purchase orders and placing supplier orders Experience following up quotations or enquiries Experience within construction, engineering, manufacturing, or a similar environment would be beneficial What the Role Is: This is not a hard sales or cold-calling role. It is a support-focused position centred around keeping enquiries moving, following up quotations, maintaining good communication with clients and suppliers, helping with purchasing and stock orders, and making sure the office runs efficiently. It is a great opportunity for someone who enjoys being organised, communicating with people, and playing an important role in both daily operations and the continued growth of the business. Why Join Blackburn & Co Ltd: You will be joining a growing, hands-on business where your role will have a real impact on both the daily running of the office and the wider success of the company. This is a varied position within a supportive team, offering the opportunity to become a key part of the business. Own transport required due to Office location Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Administrator, Office Administration Assistant, Office Coordinator, Business Administrator, Office Assistant, Office Coordinator, Construction Administrator, Sales Support Administrator, Sales Support Executive, Sales Support may also be considered for this role.
Apr 13, 2026
Full time
Job Title: Office Administrator / Sales Support Location: West Horndon, Essex Salary: £25,000 - £28,000 per annum Job Type: Full time, Permanent Working Hours: 8:00am - 4:00pm, Monday to Friday About Us: Blackburn & Co Ltd are an Essex-based metal fabrication and architectural metalwork company delivering design, manufacture and installation services across Essex, London and the surrounding areas. We work across a range of structural and architectural metalwork projects and pride ourselves on quality, reliability, and a hands-on approach. We are looking for an organised, proactive and professional Office Administrator / Sales Support person to join our team at our West Horndon office. Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. About the role: This is a varied and important role that combines day-to-day office administration with sales support, client follow-up, and purchasing assistance. The successful candidate will help keep the office running smoothly while also supporting enquiries, quotations, client communication, ordering materials and stock, and preparing purchase orders for suppliers. This role would suit someone who is confident, well organised, professional in their communication, and comfortable balancing administrative responsibilities with client and supplier interaction. Key Responsibilities: Answering incoming calls and emails General office administration and day-to-day support for the business Logging new enquiries and keeping internal trackers up to date Sending and following up quotations Chasing warm leads and keeping in touch with existing clients Booking site surveys, meetings, and appointments Preparing and sending introductory emails and company information Maintaining accurate client, enquiry, and quote records Assisting with tender and quotation submissions Liaising with clients, suppliers, and the internal team Ordering stock, materials, and general office supplies Drafting and sending purchase orders to suppliers Following up deliveries and helping ensure materials are ordered in line with project requirements Supporting the flow of information between sales, estimating, drawings, purchasing, and operations Assisting with document formatting, correspondence, and general business administration Social media and website uploads with photos and case studies of completed works Completing RAMS and O&M manuals About you: We are looking for someone who is: Highly organised and dependable Confident speaking with clients and suppliers by phone and email Professional, friendly, and proactive Able to manage a varied workload and prioritise effectively Comfortable handling both admin and client-facing tasks Detail-oriented and accurate in their work Confident using microsoft office,quickbooks, onedrive, email, and office systems Keen to support the growth and smooth running of a busy business Desirable Experience Previous office administration experience Experience in sales support, internal sales, or customer service Experience preparing purchase orders and placing supplier orders Experience following up quotations or enquiries Experience within construction, engineering, manufacturing, or a similar environment would be beneficial What the Role Is: This is not a hard sales or cold-calling role. It is a support-focused position centred around keeping enquiries moving, following up quotations, maintaining good communication with clients and suppliers, helping with purchasing and stock orders, and making sure the office runs efficiently. It is a great opportunity for someone who enjoys being organised, communicating with people, and playing an important role in both daily operations and the continued growth of the business. Why Join Blackburn & Co Ltd: You will be joining a growing, hands-on business where your role will have a real impact on both the daily running of the office and the wider success of the company. This is a varied position within a supportive team, offering the opportunity to become a key part of the business. Own transport required due to Office location Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Administrator, Office Administration Assistant, Office Coordinator, Business Administrator, Office Assistant, Office Coordinator, Construction Administrator, Sales Support Administrator, Sales Support Executive, Sales Support may also be considered for this role.
Property Services Scheduler Location: Redhill, Surrey We're looking for an organised and proactive Property Services Scheduler to coordinate repairs and void works, ensuring jobs are completed efficiently and on time. Key Responsibilities Schedule and allocate repairs, voids and contractor work Book appointments within priority timescales and support KPI delivery Communicate with customers and operatives to resolve queries quickly Maintain accurate job and compliance records in internal systems What We're Looking For Experience managing KPIs, team performance or scheduling Strong data management and record-keeping skills A collaborative, customer-focused approach DBS check required. What We Offer Competitive salary Flexible working and generous leave Training and development opportunities Enhanced family-friendly policies Health cash plan, wellbeing support & retail discounts
Apr 13, 2026
Full time
Property Services Scheduler Location: Redhill, Surrey We're looking for an organised and proactive Property Services Scheduler to coordinate repairs and void works, ensuring jobs are completed efficiently and on time. Key Responsibilities Schedule and allocate repairs, voids and contractor work Book appointments within priority timescales and support KPI delivery Communicate with customers and operatives to resolve queries quickly Maintain accurate job and compliance records in internal systems What We're Looking For Experience managing KPIs, team performance or scheduling Strong data management and record-keeping skills A collaborative, customer-focused approach DBS check required. What We Offer Competitive salary Flexible working and generous leave Training and development opportunities Enhanced family-friendly policies Health cash plan, wellbeing support & retail discounts
Have you ever worked in the fast-paced logistics environment? Do you have experience in transport, but want new challenge where you can further develop your skills and knowledge? Here at GXO Logistics , we are currently looking for a full-time, permanent Transport Coordinator to join our team in East Kilbride for our customer, one of the largest chain of supermarkets in the UK, Sainsbury's . You will be working on a shift pattern of Any 3 or 4 from 7 with the hours of 05:30 - 17:00 and 06:00 - 17:30 . Pay, benefits and more: Annual salary of £30,680 33 days of annual leave (including Bank Holidays) Workplace pension Access to our Hapi App platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Opportunities for career development and progression, as well as training enrichment and multiskilling, in a dynamic working environment What you will do on a typical day: Ensure drivers have what they need to complete their shift and dispatch on time Ensure driver issues or queries are dealt with in a timely manner Keep track of where drivers are and keep customer updated if running late Debrief drivers fully on return to depot ? What you need to succeed at GXO: Experience in a similar position within fast-paced transport environment Display knowledge of driving legislation, tachograph policies and road traffic act Ability to form strong and effective relationships with customers Previous MS Office and transport systems experience We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Apr 13, 2026
Full time
Have you ever worked in the fast-paced logistics environment? Do you have experience in transport, but want new challenge where you can further develop your skills and knowledge? Here at GXO Logistics , we are currently looking for a full-time, permanent Transport Coordinator to join our team in East Kilbride for our customer, one of the largest chain of supermarkets in the UK, Sainsbury's . You will be working on a shift pattern of Any 3 or 4 from 7 with the hours of 05:30 - 17:00 and 06:00 - 17:30 . Pay, benefits and more: Annual salary of £30,680 33 days of annual leave (including Bank Holidays) Workplace pension Access to our Hapi App platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Opportunities for career development and progression, as well as training enrichment and multiskilling, in a dynamic working environment What you will do on a typical day: Ensure drivers have what they need to complete their shift and dispatch on time Ensure driver issues or queries are dealt with in a timely manner Keep track of where drivers are and keep customer updated if running late Debrief drivers fully on return to depot ? What you need to succeed at GXO: Experience in a similar position within fast-paced transport environment Display knowledge of driving legislation, tachograph policies and road traffic act Ability to form strong and effective relationships with customers Previous MS Office and transport systems experience We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Consortium Professional Recruitment
Hull, Yorkshire
Consortium Professional Recruitment are proud to be working exclusively with a long established and highly successful business, within a commutable distance from Hull. Due to continued growth, they are now looking to recruit an experienced Container Operations Coordinator. About the Role: This role will involve working closely with the Container Logistics Manager, maintaining clear communication and building relationships with external customers, suppliers, container shipping lines/forwarders and internal teams, upholding the values of the business at all times.As the Container Operations Coordinator, your role would include: Plan the loading and shipment of products in line with customer requirements Liaise with internal and external stakeholders to ensure smooth processes and timely deliveries Ensure shipments are compliant to minimise risks for the organisation Assist with claims with shipping lines and Cargo insurers as and when required. Ensure maximum margin is achieved on every shipment and maximum satisfaction is provided. Produce accurate and timely forecasting information for all interested stakeholders. Monitor and handle any issues that arise in the course of shipment up until collection and return of the container by Customer. Seek opportunities to reduce logistics costs and enhance performance and service levels. About you: The successful Container Operations Coordinator will have the following attributes: Experience of Container Logistics or other related international shipping Excellent communication skills Ability to juggle multiple work loads with acute planning skill and working to deadlines Good geographical knowledge Flexibility and the ability to adapt to changing circumstances Problem-solving ability, particularly when working under pressure. Good knowledge of Shipping documentation The company are offering an attractive salary + bonus , enhanced pension, private healthcare and other benefits included.Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise
Apr 13, 2026
Full time
Consortium Professional Recruitment are proud to be working exclusively with a long established and highly successful business, within a commutable distance from Hull. Due to continued growth, they are now looking to recruit an experienced Container Operations Coordinator. About the Role: This role will involve working closely with the Container Logistics Manager, maintaining clear communication and building relationships with external customers, suppliers, container shipping lines/forwarders and internal teams, upholding the values of the business at all times.As the Container Operations Coordinator, your role would include: Plan the loading and shipment of products in line with customer requirements Liaise with internal and external stakeholders to ensure smooth processes and timely deliveries Ensure shipments are compliant to minimise risks for the organisation Assist with claims with shipping lines and Cargo insurers as and when required. Ensure maximum margin is achieved on every shipment and maximum satisfaction is provided. Produce accurate and timely forecasting information for all interested stakeholders. Monitor and handle any issues that arise in the course of shipment up until collection and return of the container by Customer. Seek opportunities to reduce logistics costs and enhance performance and service levels. About you: The successful Container Operations Coordinator will have the following attributes: Experience of Container Logistics or other related international shipping Excellent communication skills Ability to juggle multiple work loads with acute planning skill and working to deadlines Good geographical knowledge Flexibility and the ability to adapt to changing circumstances Problem-solving ability, particularly when working under pressure. Good knowledge of Shipping documentation The company are offering an attractive salary + bonus , enhanced pension, private healthcare and other benefits included.Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise
A leading academic institution in Canterbury is seeking a Customer Services Coordinator to deliver exceptional service and support the customer service team. This role involves assisting with staff training, addressing enquiries from visitors, and managing schedules. The ideal candidate has excellent communication skills and a strong background in customer service, along with proficiency in MS Office. This position offers hybrid working options and generous leave policies.
Apr 13, 2026
Full time
A leading academic institution in Canterbury is seeking a Customer Services Coordinator to deliver exceptional service and support the customer service team. This role involves assisting with staff training, addressing enquiries from visitors, and managing schedules. The ideal candidate has excellent communication skills and a strong background in customer service, along with proficiency in MS Office. This position offers hybrid working options and generous leave policies.
Company description: Premier Foods is one of Britain's biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and you'll find them in 94% of British households.At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and potential colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome. Job description: Based - Lutterworth, LE17 4DU (3 days in office) Salary - £27,000 per annum Hours - Monday to Friday, 8am-4pm (with some weekend working required) Join our dynamic Sweet Treats team, where passion meets performance! We're a leading name in the food manufacturing sector, delivering delicious products and exceptional service to customers across the world. We're looking for a proactive and customer-focused Customer Services Coordinator to help us maintain and grow our strong relationships with key customers. The Role As a Customer Services Coordinator, you'll be the heartbeat of our customer operations. You'll manage daily account processing, resolve queries, and collaborate with internal teams to ensure smooth order fulfilment and customer satisfaction. Key Responsibilities Analyse customer orders and identify demand fluctuations. Liaise with stock teams and bakery schedulers to ensure product availability. Communicate proactively with customers regarding order issues. Manage promotions, forecasts, and daily order trackers. Collaborate with supply chain and commercial teams. Investigate and report root causes of order shortages. Attend operational meetings and produce performance reports. Handle sample requests and maintain system housekeeping. What We're Looking For Previous experience in customer service or a customer-focused role. Experience in logistics or supply chain (ideally FMCG) Familiarity with SAP and production/logistics processes. Strong communication and analytical skills. Proficiency in Excel and email systems. Ability to work independently and as part of a team in a fast-paced environment. Why Join Us? Be part of a passionate and agile team. Opportunities for career progression (e.g., Customer Service Lead Coordinator). Training and development support including SAP and NVQ qualifications. Work in a collaborative environment that values innovation and customer focus.
Apr 13, 2026
Full time
Company description: Premier Foods is one of Britain's biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and you'll find them in 94% of British households.At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and potential colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome. Job description: Based - Lutterworth, LE17 4DU (3 days in office) Salary - £27,000 per annum Hours - Monday to Friday, 8am-4pm (with some weekend working required) Join our dynamic Sweet Treats team, where passion meets performance! We're a leading name in the food manufacturing sector, delivering delicious products and exceptional service to customers across the world. We're looking for a proactive and customer-focused Customer Services Coordinator to help us maintain and grow our strong relationships with key customers. The Role As a Customer Services Coordinator, you'll be the heartbeat of our customer operations. You'll manage daily account processing, resolve queries, and collaborate with internal teams to ensure smooth order fulfilment and customer satisfaction. Key Responsibilities Analyse customer orders and identify demand fluctuations. Liaise with stock teams and bakery schedulers to ensure product availability. Communicate proactively with customers regarding order issues. Manage promotions, forecasts, and daily order trackers. Collaborate with supply chain and commercial teams. Investigate and report root causes of order shortages. Attend operational meetings and produce performance reports. Handle sample requests and maintain system housekeeping. What We're Looking For Previous experience in customer service or a customer-focused role. Experience in logistics or supply chain (ideally FMCG) Familiarity with SAP and production/logistics processes. Strong communication and analytical skills. Proficiency in Excel and email systems. Ability to work independently and as part of a team in a fast-paced environment. Why Join Us? Be part of a passionate and agile team. Opportunities for career progression (e.g., Customer Service Lead Coordinator). Training and development support including SAP and NVQ qualifications. Work in a collaborative environment that values innovation and customer focus.
About the Opportunity As a Senior Product Operations Manager (f/m/d), you'll work at the intersection of people, process, and product. Embedded within the product team-partnering closely with Product Managers, Designers, and Researchers and cross functional teams-you'll lead initiatives that improve the way we plan, build, and deliver. You'll build scalable systems, implement effective tooling, and lead operational programs that improve efficiency, increase transparency, and support leadership in strategic decision making. What to Expect Drive Operational Excellence: Optimize product development workflows, team rituals, and cross functional coordination to enable high impact work. Program Execution: Lead the planning and change management of complex product operations initiatives, ensuring alignment with company objectives and timely execution. Tooling & Automation: Identify, implement, and maintain the right tools and automations to streamline workflows, improve visibility, and reduce manual effort. Reporting & Metrics: Analyze reports to gain insights and work with Business Analysts on improvement initiatives. Risk & Dependency Management: Proactively identify operational risks, interdependencies, and roadblocks-and drive resolution across teams. Training & Enablement: Develop documentation, onboarding resources, and training programs that empower product managers and team leads to work efficiently. Cross Functional Communication: Facilitate clear and consistent communication between product, design, engineering, marketing, and customer success teams. Product Advocacy: Champion the role and impact of product operations across the organization to ensure alignment, transparency, and collaboration. Global Collaboration: Work effectively with globally distributed teams, building strong relationships across time zones and cultural contexts. What you need to be successful 5+ years of experience in Product Operations, Program Management, or a similar role-ideally in a B2B SaaS company. Proven track record of leading and scaling operational processes in cross functional product organizations. Familiarity with tools like Jira, Confluence, Asana, and Coupa, and experience managing data/reporting platforms (e.g., Looker, Tableau, Google Sheets). Strong analytical skills with the ability to define and track operational KPIs. A systems thinker with strong organizational skills, strategic mindset, and attention to detail. Excellent communication and stakeholder management skills; able to influence across all levels of the company. Experience working in or with globally distributed teams. Familiarity with technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Apr 13, 2026
Full time
About the Opportunity As a Senior Product Operations Manager (f/m/d), you'll work at the intersection of people, process, and product. Embedded within the product team-partnering closely with Product Managers, Designers, and Researchers and cross functional teams-you'll lead initiatives that improve the way we plan, build, and deliver. You'll build scalable systems, implement effective tooling, and lead operational programs that improve efficiency, increase transparency, and support leadership in strategic decision making. What to Expect Drive Operational Excellence: Optimize product development workflows, team rituals, and cross functional coordination to enable high impact work. Program Execution: Lead the planning and change management of complex product operations initiatives, ensuring alignment with company objectives and timely execution. Tooling & Automation: Identify, implement, and maintain the right tools and automations to streamline workflows, improve visibility, and reduce manual effort. Reporting & Metrics: Analyze reports to gain insights and work with Business Analysts on improvement initiatives. Risk & Dependency Management: Proactively identify operational risks, interdependencies, and roadblocks-and drive resolution across teams. Training & Enablement: Develop documentation, onboarding resources, and training programs that empower product managers and team leads to work efficiently. Cross Functional Communication: Facilitate clear and consistent communication between product, design, engineering, marketing, and customer success teams. Product Advocacy: Champion the role and impact of product operations across the organization to ensure alignment, transparency, and collaboration. Global Collaboration: Work effectively with globally distributed teams, building strong relationships across time zones and cultural contexts. What you need to be successful 5+ years of experience in Product Operations, Program Management, or a similar role-ideally in a B2B SaaS company. Proven track record of leading and scaling operational processes in cross functional product organizations. Familiarity with tools like Jira, Confluence, Asana, and Coupa, and experience managing data/reporting platforms (e.g., Looker, Tableau, Google Sheets). Strong analytical skills with the ability to define and track operational KPIs. A systems thinker with strong organizational skills, strategic mindset, and attention to detail. Excellent communication and stakeholder management skills; able to influence across all levels of the company. Experience working in or with globally distributed teams. Familiarity with technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.