Office Administrator / Sales Support

Job Title: Office Administrator / Sales Support

Location: West Horndon, Essex

Salary: £25,000 - £28,000 per annum

Job Type: Full time, Permanent

Working Hours: 8:00am - 4:00pm, Monday to Friday

About Us:

Blackburn & Co Ltd are an Essex-based metal fabrication and architectural metalwork company delivering design, manufacture and installation services across Essex, London and the surrounding areas. We work across a range of structural and architectural metalwork projects and pride ourselves on quality, reliability, and a hands-on approach.

We are looking for an organised, proactive and professional Office Administrator / Sales Support person to join our team at our West Horndon office.

Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered.

About the role:

This is a varied and important role that combines day-to-day office administration with sales support, client follow-up, and purchasing assistance.

The successful candidate will help keep the office running smoothly while also supporting enquiries, quotations, client communication, ordering materials and stock, and preparing purchase orders for suppliers.

This role would suit someone who is confident, well organised, professional in their communication, and comfortable balancing administrative responsibilities with client and supplier interaction.

Key Responsibilities:

• Answering incoming calls and emails
• General office administration and day-to-day support for the business
• Logging new enquiries and keeping internal trackers up to date
• Sending and following up quotations
• Chasing warm leads and keeping in touch with existing clients
• Booking site surveys, meetings, and appointments
• Preparing and sending introductory emails and company information
• Maintaining accurate client, enquiry, and quote records
• Assisting with tender and quotation submissions
• Liaising with clients, suppliers, and the internal team
• Ordering stock, materials, and general office supplies
• Drafting and sending purchase orders to suppliers
• Following up deliveries and helping ensure materials are ordered in line with project requirements
• Supporting the flow of information between sales, estimating, drawings, purchasing, and operations
• Assisting with document formatting, correspondence, and general business administration
• Social media and website uploads with photos and case studies of completed works
• Completing RAMS and O&M manuals

About you:

We are looking for someone who is:

• Highly organised and dependable
• Confident speaking with clients and suppliers by phone and email
• Professional, friendly, and proactive
• Able to manage a varied workload and prioritise effectively
• Comfortable handling both admin and client-facing tasks
• Detail-oriented and accurate in their work
• Confident using microsoft office,quickbooks, onedrive, email, and office systems
• Keen to support the growth and smooth running of a busy business

Desirable Experience

• Previous office administration experience
• Experience in sales support, internal sales, or customer service
• Experience preparing purchase orders and placing supplier orders
• Experience following up quotations or enquiries
• Experience within construction, engineering, manufacturing, or a similar environment would be beneficial

What the Role Is:

This is not a hard sales or cold-calling role. It is a support-focused position centred around keeping enquiries moving, following up quotations, maintaining good communication with clients and suppliers, helping with purchasing and stock orders, and making sure the office runs efficiently.

It is a great opportunity for someone who enjoys being organised, communicating with people, and playing an important role in both daily operations and the continued growth of the business.

Why Join Blackburn & Co Ltd:

You will be joining a growing, hands-on business where your role will have a real impact on both the daily running of the office and the wider success of the company. This is a varied position within a supportive team, offering the opportunity to become a key part of the business.

Own transport required due to Office location

Please click the APPLY button to submit your CV for this role

Candidates with experience or relevant job titles of; Administrator, Office Administration Assistant, Office Coordinator, Business Administrator, Office Assistant, Office Coordinator, Construction Administrator, Sales Support Administrator, Sales Support Executive, Sales Support may also be considered for this role.