Multimodal Business Development Executive Redditch £35,000 - £45,000 DOE We are recruiting an experienced Multimodal Business Development Managerto generate new business for a well-established freight forwarder with offices across the UK. Key Responsibilities Proactively win new business across Central England Sell multimodal freight services including: Airfreight (Import & Export)Seafreight (FCL & LCL) click apply for full job details
Apr 22, 2026
Full time
Multimodal Business Development Executive Redditch £35,000 - £45,000 DOE We are recruiting an experienced Multimodal Business Development Managerto generate new business for a well-established freight forwarder with offices across the UK. Key Responsibilities Proactively win new business across Central England Sell multimodal freight services including: Airfreight (Import & Export)Seafreight (FCL & LCL) click apply for full job details
Multimodal Freight & Customs Operator Birmingham (B11) Our client is an independent freight forwarder specialist within road and ocean freight, customs brokerage, and bespoke logistics solutions. Role Overview Focus on control tower coordination of ocean FCL shipments (CZ-US), alongside international freight operations, UK customs clearance, ocean pricing, and wider multi modal support. Key Responsibilities: Primary (CZ-US FCL Project): Manage end-to-end (door-to-door) FCL shipments via overseas agents Arrange vessel bookings and origin collections with Czech partners Review shipping documentation (B/L, invoices, packing lists, clearance docs) Provide shipment tracking, updates, and issue resolution Handle job costing (supplier invoicing, customer billing, incidental costs) Maintain KPI reporting for key accounts Act as central contact between shippers, consignees, agents, and carriers Supporting: Ocean freight pricing and procurement (spot rates) Prepare UK import/export customs declarations (including CFSP / Inward Processing) Ensure customs compliance Produce Chamber of Commerce documents (COO, EUR1) Support multimodal operations as needed Maintain accurate data in TMS (Scope) Candidate Profile Essential: Ocean export freight forwarding experience End-to-end shipment management (A-Z) Customs declaration experience (import/export) Strong organisation, communication, and multitasking skills Ability to work independently in a small team Confident with IT systems Desirable: Cross-trade shipment experience CFSP / Inward Processing knowledge US export experience Systems (advantageous): CNS, Destin8, e-Customs (Descartes) Scope (Riege) Salary & Benefits £30,000 - £35,000 (DOE) 24 days holiday + bank holidays + birthday leave (rising to 31 days with service) Hybrid working (2 days/week from home post-probation - Mon & Wed) Quarterly bonus (performance-based) Training and development opportunities Salary sacrifice car scheme (subject to tenure)
Apr 22, 2026
Full time
Multimodal Freight & Customs Operator Birmingham (B11) Our client is an independent freight forwarder specialist within road and ocean freight, customs brokerage, and bespoke logistics solutions. Role Overview Focus on control tower coordination of ocean FCL shipments (CZ-US), alongside international freight operations, UK customs clearance, ocean pricing, and wider multi modal support. Key Responsibilities: Primary (CZ-US FCL Project): Manage end-to-end (door-to-door) FCL shipments via overseas agents Arrange vessel bookings and origin collections with Czech partners Review shipping documentation (B/L, invoices, packing lists, clearance docs) Provide shipment tracking, updates, and issue resolution Handle job costing (supplier invoicing, customer billing, incidental costs) Maintain KPI reporting for key accounts Act as central contact between shippers, consignees, agents, and carriers Supporting: Ocean freight pricing and procurement (spot rates) Prepare UK import/export customs declarations (including CFSP / Inward Processing) Ensure customs compliance Produce Chamber of Commerce documents (COO, EUR1) Support multimodal operations as needed Maintain accurate data in TMS (Scope) Candidate Profile Essential: Ocean export freight forwarding experience End-to-end shipment management (A-Z) Customs declaration experience (import/export) Strong organisation, communication, and multitasking skills Ability to work independently in a small team Confident with IT systems Desirable: Cross-trade shipment experience CFSP / Inward Processing knowledge US export experience Systems (advantageous): CNS, Destin8, e-Customs (Descartes) Scope (Riege) Salary & Benefits £30,000 - £35,000 (DOE) 24 days holiday + bank holidays + birthday leave (rising to 31 days with service) Hybrid working (2 days/week from home post-probation - Mon & Wed) Quarterly bonus (performance-based) Training and development opportunities Salary sacrifice car scheme (subject to tenure)
We are recruiting for an experiencedOcean Freight Pricing Specialist to join a great client in Birmingham. You'll have knowledge negotiatingcontainer rates with shipping lines, creatingcustomer quotesand managingtenders for freight forwarders. The roles require strong analytical skills, experience in maritime logistics, and proficiency in Excel to analyze market trends click apply for full job details
Apr 21, 2026
Full time
We are recruiting for an experiencedOcean Freight Pricing Specialist to join a great client in Birmingham. You'll have knowledge negotiatingcontainer rates with shipping lines, creatingcustomer quotesand managingtenders for freight forwarders. The roles require strong analytical skills, experience in maritime logistics, and proficiency in Excel to analyze market trends click apply for full job details
We're looking for a highly organised and detail-focused Logistics Administrator to join our Logistics team on a FTC until 30th June 2027 at our i54 manufacturing site. This role plays a key part in supporting the day-to-day coordination of domestic and international shipments, ensuring documentation, communication, and tracking are accurate and timely. You'll work closely with Logistics, Supply Chain, Customer Service, Planning, and Operations teams, helping maintain service levels, support cost control, and ensure smooth shipment execution. Full support and on-the-job learning will be provided, making this a great opportunity for someone looking to build experience and develop a career within logistics and supply chain operations. If you enjoy keeping things organised, working with data and documentation, and supporting teams to deliver on time, this role offers valuable exposure and development within a fast-paced manufacturing environment. What You Will Be Responsible For You'll provide essential administrative support to the Logistics function, helping ensure visibility, accuracy, and consistency across logistics activity. Logistics Administration & Shipment Support Providing administrative support across import and export activities Assisting with booking shipments with freight forwarders and couriers Preparing and checking shipping documentation, including commercial invoices, packing lists, and delivery notes Supporting track-and-trace activity and responding to basic delivery queries Coordination, Issue Management & Communication Logging and escalating delivery issues, delays, or discrepancies to the relevant coordinator Coordinating communication between Customer Service, Planning, Operations, and Logistics teams Maintaining accurate, up-to-date logistics records and filing in line with company processes Data, Reporting & Continuous Improvement Assisting with the collection and input of data for logistics KPIs and reports Supporting continuous improvement activities within the logistics function Providing general admin support and team cover during busy periods or absences For This Role We Would Need You To Demonstrate You'll be structured, reliable, and comfortable managing multiple tasks in a deadline-driven environment. You'll bring: Previous experience in an administrative, logistics, supply chain, or customer service role (desirable) Strong attention to detail and the ability to work accurately under time pressure Good organisational skills with the ability to prioritise tasks effectively Confident IT skills, particularly MS Office (Excel and Outlook) Clear and professional written and verbal communication skills A methodical and proactive approach, with a willingness to learn The ability to work both independently and as part of a team An interest in logistics, supply chain, or international trade (advantageous) What Your Colleagues Say About You Organised, dependable, and detail-focused Calm and structured when managing priorities Clear and professional in communication Proactive and reliable during busy periods Supportive, collaborative, and team-oriented Core Competencies Cultivates Innovation - Curious, engaged, and open to improvement Active Learner - Keen to build logistics and supply chain knowledge Collaborates - Works effectively with colleagues across functions Plans and Aligns - Keeps work organised and focused on priorities Our Purpose, Values & Behaviours At the heart of everything we do is our belief in being a Home for All, empowering people to Make a Difference . We: Think Big, Learn Fast Work It Together Make The Hard Call Our values guide how we work every day: Aligned in how we collaborate Agile in the face of change Accountable to our commitments Action-led, with integrity and transparency Why Join Us? You'll join a supportive logistics team where accuracy and teamwork matter, your contribution supports business continuity, and your development is encouraged as part of a wider supply chain function. The Benefits 33 days holiday (inclusive of Bank Holidays) Annual Incentive Plan Employee Assistance Programme Life Assurance & Pension Plan Health & Wellbeing Programme (including health cash plan) High Street Reward Scheme & Refer a Friend Programme Employee Recognition Programme Our Hiring Process Initial discussion with our Resourcing Team Interview process (1-2 stages depending on role) Successful candidates notified and start dates confirmed If you haven't heard from us within 4 weeks, please consider your application unsuccessful. Note for Recruitment Agencies We manage our vacancies internally, preferring direct hires and referrals. When required, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow.
Apr 21, 2026
Contractor
We're looking for a highly organised and detail-focused Logistics Administrator to join our Logistics team on a FTC until 30th June 2027 at our i54 manufacturing site. This role plays a key part in supporting the day-to-day coordination of domestic and international shipments, ensuring documentation, communication, and tracking are accurate and timely. You'll work closely with Logistics, Supply Chain, Customer Service, Planning, and Operations teams, helping maintain service levels, support cost control, and ensure smooth shipment execution. Full support and on-the-job learning will be provided, making this a great opportunity for someone looking to build experience and develop a career within logistics and supply chain operations. If you enjoy keeping things organised, working with data and documentation, and supporting teams to deliver on time, this role offers valuable exposure and development within a fast-paced manufacturing environment. What You Will Be Responsible For You'll provide essential administrative support to the Logistics function, helping ensure visibility, accuracy, and consistency across logistics activity. Logistics Administration & Shipment Support Providing administrative support across import and export activities Assisting with booking shipments with freight forwarders and couriers Preparing and checking shipping documentation, including commercial invoices, packing lists, and delivery notes Supporting track-and-trace activity and responding to basic delivery queries Coordination, Issue Management & Communication Logging and escalating delivery issues, delays, or discrepancies to the relevant coordinator Coordinating communication between Customer Service, Planning, Operations, and Logistics teams Maintaining accurate, up-to-date logistics records and filing in line with company processes Data, Reporting & Continuous Improvement Assisting with the collection and input of data for logistics KPIs and reports Supporting continuous improvement activities within the logistics function Providing general admin support and team cover during busy periods or absences For This Role We Would Need You To Demonstrate You'll be structured, reliable, and comfortable managing multiple tasks in a deadline-driven environment. You'll bring: Previous experience in an administrative, logistics, supply chain, or customer service role (desirable) Strong attention to detail and the ability to work accurately under time pressure Good organisational skills with the ability to prioritise tasks effectively Confident IT skills, particularly MS Office (Excel and Outlook) Clear and professional written and verbal communication skills A methodical and proactive approach, with a willingness to learn The ability to work both independently and as part of a team An interest in logistics, supply chain, or international trade (advantageous) What Your Colleagues Say About You Organised, dependable, and detail-focused Calm and structured when managing priorities Clear and professional in communication Proactive and reliable during busy periods Supportive, collaborative, and team-oriented Core Competencies Cultivates Innovation - Curious, engaged, and open to improvement Active Learner - Keen to build logistics and supply chain knowledge Collaborates - Works effectively with colleagues across functions Plans and Aligns - Keeps work organised and focused on priorities Our Purpose, Values & Behaviours At the heart of everything we do is our belief in being a Home for All, empowering people to Make a Difference . We: Think Big, Learn Fast Work It Together Make The Hard Call Our values guide how we work every day: Aligned in how we collaborate Agile in the face of change Accountable to our commitments Action-led, with integrity and transparency Why Join Us? You'll join a supportive logistics team where accuracy and teamwork matter, your contribution supports business continuity, and your development is encouraged as part of a wider supply chain function. The Benefits 33 days holiday (inclusive of Bank Holidays) Annual Incentive Plan Employee Assistance Programme Life Assurance & Pension Plan Health & Wellbeing Programme (including health cash plan) High Street Reward Scheme & Refer a Friend Programme Employee Recognition Programme Our Hiring Process Initial discussion with our Resourcing Team Interview process (1-2 stages depending on role) Successful candidates notified and start dates confirmed If you haven't heard from us within 4 weeks, please consider your application unsuccessful. Note for Recruitment Agencies We manage our vacancies internally, preferring direct hires and referrals. When required, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow.
We are working with an established forwarder who are looking to recruit an Air Import Clerk. Job Purpose The Air Freight Import Clerk is responsible for the efficient handling of air freight import shipments from arrival through to final delivery. This role ensures full compliance with customs, airline, and company procedures while providing a high level of customer service to clients and partners. Key Responsibilities Import Operations Handle end-to-end air freight import shipments from pre-alert to final delivery Receive, review, and process shipping documents (AWBs, invoices, packing lists, certificates) Liaise with airlines, handling agents, customs authorities, hauliers, and overseas agents Arrange customs clearance in line with HMRC and UK Border Force regulations Coordinate delivery instructions and transport bookings Customs & Compliance Prepare and submit accurate customs entries via ASM Sequoia. Ensure compliance with import regulations, controlled goods, and company SOPs Identify and resolve customs queries, inspections, or delays Maintain accurate records in line with audit and compliance requirements Customer Service Provide shipment updates to customers and respond to enquiries promptly Resolve shipment issues such as delays, discrepancies, or missing documentation Build and maintain strong relationships with customers and overseas agents Administration & Systems Update freight management systems with accurate shipment data Raise invoices and validate costs against supplier charges Maintain organised and compliant electronic filing Support monthly KPI reporting and operational reviews when required Skills & Competencies Strong knowledge of air freight import procedures Understanding of UK customs regulations and import documentation Excellent organisational and time-management skills High attention to detail and accuracy Strong communication skills (written and verbal) Ability to work under pressure in a fast-paced environment Problem-solving mindset with a proactive approach Confident IT skills (freight systems, MS Office, email) Knowledge & Experience Essential: Previous experience in air freight imports within a freight forwarding environment Experience using CDS or ASM Sequioa. Working knowledge of customs clearance processes Familiarity with airline and handling agent procedures Desirable: Knowledge of HMRC customs compliance and post-clearance processes Understanding of Incoterms Qualifications GCSEs (or equivalent) including English and Maths International Trade, Logistics, or Freight Forwarding qualifications (advantageous but not essential) Monday to Friday, flexibility required when needed. If you do not hear from us within 7 days, then you application has been unsuccessful.
Apr 21, 2026
Full time
We are working with an established forwarder who are looking to recruit an Air Import Clerk. Job Purpose The Air Freight Import Clerk is responsible for the efficient handling of air freight import shipments from arrival through to final delivery. This role ensures full compliance with customs, airline, and company procedures while providing a high level of customer service to clients and partners. Key Responsibilities Import Operations Handle end-to-end air freight import shipments from pre-alert to final delivery Receive, review, and process shipping documents (AWBs, invoices, packing lists, certificates) Liaise with airlines, handling agents, customs authorities, hauliers, and overseas agents Arrange customs clearance in line with HMRC and UK Border Force regulations Coordinate delivery instructions and transport bookings Customs & Compliance Prepare and submit accurate customs entries via ASM Sequoia. Ensure compliance with import regulations, controlled goods, and company SOPs Identify and resolve customs queries, inspections, or delays Maintain accurate records in line with audit and compliance requirements Customer Service Provide shipment updates to customers and respond to enquiries promptly Resolve shipment issues such as delays, discrepancies, or missing documentation Build and maintain strong relationships with customers and overseas agents Administration & Systems Update freight management systems with accurate shipment data Raise invoices and validate costs against supplier charges Maintain organised and compliant electronic filing Support monthly KPI reporting and operational reviews when required Skills & Competencies Strong knowledge of air freight import procedures Understanding of UK customs regulations and import documentation Excellent organisational and time-management skills High attention to detail and accuracy Strong communication skills (written and verbal) Ability to work under pressure in a fast-paced environment Problem-solving mindset with a proactive approach Confident IT skills (freight systems, MS Office, email) Knowledge & Experience Essential: Previous experience in air freight imports within a freight forwarding environment Experience using CDS or ASM Sequioa. Working knowledge of customs clearance processes Familiarity with airline and handling agent procedures Desirable: Knowledge of HMRC customs compliance and post-clearance processes Understanding of Incoterms Qualifications GCSEs (or equivalent) including English and Maths International Trade, Logistics, or Freight Forwarding qualifications (advantageous but not essential) Monday to Friday, flexibility required when needed. If you do not hear from us within 7 days, then you application has been unsuccessful.
Perhaps you have just finished an apprenticeship in freight forwarding or have a year or so import / export experience with a forwarder or shipping company, and every day is roughly the same with no real progression on the horizon? You're hungry to learn more, and want to fats track your career in freight by putting the effort in and reaping the rewards? If your happy just plodding along and still doing the same job you are doing now in 3 years, then this role is not for you. However, if you are commercially minded, love the operational side of the business, keen to put your ideas forward and want to work closely with the management team, getting yourself noticed throughout the business, is certainly could be. The Role: We'll keep this bit short, but the successful candidate will join an established team of freight professionals moving cargo around the world by sea, air & road, both import & export. With a commercial mindset, you will also quote clients. Build relationships & rapport and get stuck in with the running of this busy, growing branch. Customs entry experience not necessary, as the company has their own dedicated Customs team. Essential Criteria: Some import / export or freight forwarding experience Commercially minded Driven with a can-so attitude Excellent communication About the Company: Our client is a well-established, innovative freight forwarder who has a good reputation within the industry and prides itself on looking after its employees and providing a good working environment. Salary & Benefits: For the right candidate our client is looking to pay between £26K-32K depending on experience. 25 days holiday and loads of other great benefits, including profit share / dividends as you'll own part of the company! For more information Apply Now or contact Steve to discuss further!
Apr 21, 2026
Full time
Perhaps you have just finished an apprenticeship in freight forwarding or have a year or so import / export experience with a forwarder or shipping company, and every day is roughly the same with no real progression on the horizon? You're hungry to learn more, and want to fats track your career in freight by putting the effort in and reaping the rewards? If your happy just plodding along and still doing the same job you are doing now in 3 years, then this role is not for you. However, if you are commercially minded, love the operational side of the business, keen to put your ideas forward and want to work closely with the management team, getting yourself noticed throughout the business, is certainly could be. The Role: We'll keep this bit short, but the successful candidate will join an established team of freight professionals moving cargo around the world by sea, air & road, both import & export. With a commercial mindset, you will also quote clients. Build relationships & rapport and get stuck in with the running of this busy, growing branch. Customs entry experience not necessary, as the company has their own dedicated Customs team. Essential Criteria: Some import / export or freight forwarding experience Commercially minded Driven with a can-so attitude Excellent communication About the Company: Our client is a well-established, innovative freight forwarder who has a good reputation within the industry and prides itself on looking after its employees and providing a good working environment. Salary & Benefits: For the right candidate our client is looking to pay between £26K-32K depending on experience. 25 days holiday and loads of other great benefits, including profit share / dividends as you'll own part of the company! For more information Apply Now or contact Steve to discuss further!
Operations Shipping Executive (Office based) About You The successful candidate will be inquisitive, diligent and have a strong commercial acumen. You will work well under pressure and have great attention to detail. You will thrive on challenges presented to you first thing in the morning, and at the end of the day when deliveries need to be met. Essentials Experience in a global logistics / import (90%) - export (10%) Sound understanding of import and export procedures in the UK and EU Strong command of Microsoft Excel (pivot tables and vlook-ups) Desirables Degree educated with Shipping or Supply Chain advantageous Some understanding of UK customs clearance processes Roles and Responsibilities Manage the company's containerised shipments 20' 40' from around the world (incl Crosstrades) Liaise with customs agents, freight forwarders and full-load haulier network to ensure cargoes are promptly customs cleared and delivered to our warehouses and customers Processing shipping invoices and monitoring logistics-based costs Process and check shipping documents (B/L), liaising with suppliers and customers across the world Ensure the company is obtaining the best prices and services from shipping lines, customs agents, hauliers and warehouses Arrange FOB and FCA shipment bookings with shipping lines
Apr 21, 2026
Full time
Operations Shipping Executive (Office based) About You The successful candidate will be inquisitive, diligent and have a strong commercial acumen. You will work well under pressure and have great attention to detail. You will thrive on challenges presented to you first thing in the morning, and at the end of the day when deliveries need to be met. Essentials Experience in a global logistics / import (90%) - export (10%) Sound understanding of import and export procedures in the UK and EU Strong command of Microsoft Excel (pivot tables and vlook-ups) Desirables Degree educated with Shipping or Supply Chain advantageous Some understanding of UK customs clearance processes Roles and Responsibilities Manage the company's containerised shipments 20' 40' from around the world (incl Crosstrades) Liaise with customs agents, freight forwarders and full-load haulier network to ensure cargoes are promptly customs cleared and delivered to our warehouses and customers Processing shipping invoices and monitoring logistics-based costs Process and check shipping documents (B/L), liaising with suppliers and customers across the world Ensure the company is obtaining the best prices and services from shipping lines, customs agents, hauliers and warehouses Arrange FOB and FCA shipment bookings with shipping lines
Right Now Group are recruiting for a Multimodal Import Operator based in Ashford , Surrey . This is an excellent opportunity to join a well-established international freight forwarder, handling both Air and Sea Freight Import operations from start to finish. The successful candidate will be responsible for managing the full export process, including documentation and customs clearances, while working closely with internal teams and external stakeholders to ensure smooth and efficient shipment movements. Duties & Responsibilities - Multimodal Import Operator Handle Air and Sea Freight Import shipments from start to finish Prepare and manage Import documentation including bills of lading, airway bills, and customs entries Liaise with airlines, shipping lines, and overseas agents to ensure timely movement of cargo Manage customs clearance processes accurately and efficiently Ensure all shipments comply with Import regulations and client requirements Maintain communication with clients to provide updates on shipment status Use CargoWise for job file management and shipment processing Collaborate with the internal pricing and quotations team when required Support the wider operations team where necessary What's On Offer - Multimodal Import Operator Salary: £30,000 - £38,000 (dependent on experience) Shift: Monday - Friday Hours: Standard office hours Annual Leave: 23 days + Bank Holidays Additional Information: Yearly bonus based on company performance Use of CargoWise operating system Stable, long-term role within a growing freight forwarder
Apr 20, 2026
Full time
Right Now Group are recruiting for a Multimodal Import Operator based in Ashford , Surrey . This is an excellent opportunity to join a well-established international freight forwarder, handling both Air and Sea Freight Import operations from start to finish. The successful candidate will be responsible for managing the full export process, including documentation and customs clearances, while working closely with internal teams and external stakeholders to ensure smooth and efficient shipment movements. Duties & Responsibilities - Multimodal Import Operator Handle Air and Sea Freight Import shipments from start to finish Prepare and manage Import documentation including bills of lading, airway bills, and customs entries Liaise with airlines, shipping lines, and overseas agents to ensure timely movement of cargo Manage customs clearance processes accurately and efficiently Ensure all shipments comply with Import regulations and client requirements Maintain communication with clients to provide updates on shipment status Use CargoWise for job file management and shipment processing Collaborate with the internal pricing and quotations team when required Support the wider operations team where necessary What's On Offer - Multimodal Import Operator Salary: £30,000 - £38,000 (dependent on experience) Shift: Monday - Friday Hours: Standard office hours Annual Leave: 23 days + Bank Holidays Additional Information: Yearly bonus based on company performance Use of CargoWise operating system Stable, long-term role within a growing freight forwarder
We are seeking a highly organised and detail-focused Sales Administrator to join our clients growing team. In this role, you will support the sales function by managing customer orders, coordinating shipments, and ensuring all export documentation is accurate, compliant, and delivered on time. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and has great customer service skills. Key Responsibilities Process customer orders accurately and efficiently. Prepare and manage export documentation, including commercial invoices, packing lists, certificates of origin, bills of lading and any required customs paperwork. Coordinate with freight forwarders, carriers, and logistics partners to arrange timely shipments. Maintain communication with customers regarding order status, shipping schedules, and any queries. Support the sales team with daily administrative tasks (quotations, order updates, CRM maintenance). Monitor stock levels and assist with forecasting where required. Skills & Experience Required Previous experience in a sales administration, customer service or export administration role is essential. Strong working knowledge of export documentation and international shipping procedure is desirable but not essential Excellent organisational skills with a high level of accuracy and attention to detail. Confident communicator with the ability to build strong relationships internally and externally. Proficient in MS Office; experience with ERP/CRM systems is an advantage. Ability to work proactively, prioritise workload, and meet deadlines. What's on Offer A supportive and collaborative working environment Opportunities for training and development Competitive salary and benefits package The chance to be part of a company with strong growth plans and an international customer base Apply ASAP as interviews will take place imminently and this role may close early
Apr 20, 2026
Full time
We are seeking a highly organised and detail-focused Sales Administrator to join our clients growing team. In this role, you will support the sales function by managing customer orders, coordinating shipments, and ensuring all export documentation is accurate, compliant, and delivered on time. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and has great customer service skills. Key Responsibilities Process customer orders accurately and efficiently. Prepare and manage export documentation, including commercial invoices, packing lists, certificates of origin, bills of lading and any required customs paperwork. Coordinate with freight forwarders, carriers, and logistics partners to arrange timely shipments. Maintain communication with customers regarding order status, shipping schedules, and any queries. Support the sales team with daily administrative tasks (quotations, order updates, CRM maintenance). Monitor stock levels and assist with forecasting where required. Skills & Experience Required Previous experience in a sales administration, customer service or export administration role is essential. Strong working knowledge of export documentation and international shipping procedure is desirable but not essential Excellent organisational skills with a high level of accuracy and attention to detail. Confident communicator with the ability to build strong relationships internally and externally. Proficient in MS Office; experience with ERP/CRM systems is an advantage. Ability to work proactively, prioritise workload, and meet deadlines. What's on Offer A supportive and collaborative working environment Opportunities for training and development Competitive salary and benefits package The chance to be part of a company with strong growth plans and an international customer base Apply ASAP as interviews will take place imminently and this role may close early
Brook Street Recruitment is working on behalf of our who is urgently seeking an experienced Freight Forwarder to join their well-established logistics team based in Mallusk. This is an excellent opportunity for a skilled freight professional who thrives in a fast-paced environment and is confident managing end-to-end freight operations click apply for full job details
Apr 20, 2026
Full time
Brook Street Recruitment is working on behalf of our who is urgently seeking an experienced Freight Forwarder to join their well-established logistics team based in Mallusk. This is an excellent opportunity for a skilled freight professional who thrives in a fast-paced environment and is confident managing end-to-end freight operations click apply for full job details
Our client is a well-established and very successful freight forwarder offering a global freight service. Operating from a strong financial base and with direct access to the vast resources of a large and successful group specialising in international logistics and distribution. We are now looking for Senior Freight Operations lead to join the team at their offices in Dover click apply for full job details
Apr 20, 2026
Full time
Our client is a well-established and very successful freight forwarder offering a global freight service. Operating from a strong financial base and with direct access to the vast resources of a large and successful group specialising in international logistics and distribution. We are now looking for Senior Freight Operations lead to join the team at their offices in Dover click apply for full job details
To provide support for all aspects of billing of airlines/transport/freight forwarders on a weekly/ monthly basis with extensive customer interaction. Dealing with queries and liaising with the operational team to ensure our customer receive feedback within a short turnaround window. Providing additional support at month end to ensure invoices are accurate and billed on time to ensure we meet the click apply for full job details
Apr 20, 2026
Seasonal
To provide support for all aspects of billing of airlines/transport/freight forwarders on a weekly/ monthly basis with extensive customer interaction. Dealing with queries and liaising with the operational team to ensure our customer receive feedback within a short turnaround window. Providing additional support at month end to ensure invoices are accurate and billed on time to ensure we meet the click apply for full job details
To provide support for all aspects of billing of airlines/transport/freight forwarders on a weekly/ monthly basis with extensive customer interaction. Dealing with queries and liaising with the operational team to ensure our customer receive feedback within a short turnaround window. Providing additional support at month end to ensure invoices are accurate and billed on time to ensure we meet the tight deadline schedule. Essential experience - must have worked in an airline / freight forwarder or handling company in billing to ensure understanding of billing revenue i.e. from AWB's with rates, special handling codes etc. Processing of airline invoices/credit notes and rebates using operational accounting system. Processing of freight forwarder invoices/credit notes using operational accounting system. Processing of transport invoices/credit notes using operational accounting system. Handling all customer queries in a timely manner. Providing reports for billing to customers and internally. Cash reconciliation of credit card payments taken within the warehouse. Liaising with customers and internal teams Ad hoc tasks as deemed suitable.
Apr 19, 2026
Seasonal
To provide support for all aspects of billing of airlines/transport/freight forwarders on a weekly/ monthly basis with extensive customer interaction. Dealing with queries and liaising with the operational team to ensure our customer receive feedback within a short turnaround window. Providing additional support at month end to ensure invoices are accurate and billed on time to ensure we meet the tight deadline schedule. Essential experience - must have worked in an airline / freight forwarder or handling company in billing to ensure understanding of billing revenue i.e. from AWB's with rates, special handling codes etc. Processing of airline invoices/credit notes and rebates using operational accounting system. Processing of freight forwarder invoices/credit notes using operational accounting system. Processing of transport invoices/credit notes using operational accounting system. Handling all customer queries in a timely manner. Providing reports for billing to customers and internally. Cash reconciliation of credit card payments taken within the warehouse. Liaising with customers and internal teams Ad hoc tasks as deemed suitable.
The Rewards and Benefits on Offer; An ASAP start date Permanent position Daily interaction with international carriers, heavy-lift partners, and global customers. Opportunities to develop expertise in oversized cargo logistics, and international trade compliance. Salary negotiable based on experience. The Company you'll be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Freight Forwarder to join their team on a full time and permanent basis. If you feel you have the required skills and experience, then please apply for an immediate response! The Role You will be doing; Coordinate international shipments for industrial-packed goods, heavy machinery, and oversized cargo via air, sea, and road freight. Work directly with international carriers, freight forwarders, and project-cargo specialists to arrange bookings, secure competitive rates, and manage complex load requirements. Prepare and verify all export documentation, including commercial invoices, packing lists, certificates of origin, and customs declarations. Ensure accurate communication of packing specifications, weights, dimensions, lifting points, and load-handling requirements to carriers and logistics partners. Manage the logistics of out-of-gauge and abnormal loads, including permits, route planning coordination, and compliance with regional transport regulations. Track shipments from collection to final delivery, proactively resolving delays, customs issues, or carrier-related challenges. Maintain detailed records of shipments, packing documentation, compliance requirements, and freight costs. Communicate shipment updates to internal teams, customers, and global partners. Ensure compliance with international trade regulations, Incoterms, and destination-specific requirements. Process freight invoices, monitor carrier performance, and support cost-control initiatives. Collaborate closely with the industrial packing team to schedule collections, manage dispatch timelines, and ensure accurate labelling and documentation for all cargo types. Support continuous improvement across the packing, project cargo, and logistics workflow. About You; Proven experience working with international carriers, freight forwarders, and customs brokers, particularly in industrial or oversized cargo environments. Background in international shipping, logistics, export packing, or project cargo administration. Strong understanding of export/import regulations, customs procedures, and documentation requirements. Familiarity with Incoterms, heavy-lift logistics, and out-of-gauge cargo handling. Excellent organisational skills and attention to detail, especially regarding technical packing specifications and compliance. Strong communication skills for coordinating with carriers, customers, and internal teams. Ability to manage multiple complex shipments and deadlines in a fast-paced environment. Proficiency with logistics systems, ERP platforms, and Microsoft Office. Problem-solving mindset with the ability to work under pressure. Knowledge of dangerous goods regulations (ADR, IATA, IMDG) is advantageous. Ability to interpret technical drawings, lifting diagrams, and detailed packing information. A proactive approach to improving processes and reducing delays or documentation errors.
Apr 19, 2026
Full time
The Rewards and Benefits on Offer; An ASAP start date Permanent position Daily interaction with international carriers, heavy-lift partners, and global customers. Opportunities to develop expertise in oversized cargo logistics, and international trade compliance. Salary negotiable based on experience. The Company you'll be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Freight Forwarder to join their team on a full time and permanent basis. If you feel you have the required skills and experience, then please apply for an immediate response! The Role You will be doing; Coordinate international shipments for industrial-packed goods, heavy machinery, and oversized cargo via air, sea, and road freight. Work directly with international carriers, freight forwarders, and project-cargo specialists to arrange bookings, secure competitive rates, and manage complex load requirements. Prepare and verify all export documentation, including commercial invoices, packing lists, certificates of origin, and customs declarations. Ensure accurate communication of packing specifications, weights, dimensions, lifting points, and load-handling requirements to carriers and logistics partners. Manage the logistics of out-of-gauge and abnormal loads, including permits, route planning coordination, and compliance with regional transport regulations. Track shipments from collection to final delivery, proactively resolving delays, customs issues, or carrier-related challenges. Maintain detailed records of shipments, packing documentation, compliance requirements, and freight costs. Communicate shipment updates to internal teams, customers, and global partners. Ensure compliance with international trade regulations, Incoterms, and destination-specific requirements. Process freight invoices, monitor carrier performance, and support cost-control initiatives. Collaborate closely with the industrial packing team to schedule collections, manage dispatch timelines, and ensure accurate labelling and documentation for all cargo types. Support continuous improvement across the packing, project cargo, and logistics workflow. About You; Proven experience working with international carriers, freight forwarders, and customs brokers, particularly in industrial or oversized cargo environments. Background in international shipping, logistics, export packing, or project cargo administration. Strong understanding of export/import regulations, customs procedures, and documentation requirements. Familiarity with Incoterms, heavy-lift logistics, and out-of-gauge cargo handling. Excellent organisational skills and attention to detail, especially regarding technical packing specifications and compliance. Strong communication skills for coordinating with carriers, customers, and internal teams. Ability to manage multiple complex shipments and deadlines in a fast-paced environment. Proficiency with logistics systems, ERP platforms, and Microsoft Office. Problem-solving mindset with the ability to work under pressure. Knowledge of dangerous goods regulations (ADR, IATA, IMDG) is advantageous. Ability to interpret technical drawings, lifting diagrams, and detailed packing information. A proactive approach to improving processes and reducing delays or documentation errors.
Get Staffed Online Recruitment Limited
Greenhithe, Kent
Freight Forwarder About the Role Our client is looking for an experienced Freight Forwarding Specialist to join their operations team. If you thrive in a fast-paced environment, enjoy tackling logistical challenges, and are passionate about providing outstanding service, this role is perfect for you. Our client believes that good logistics goes hand-in-hand with superior customer service. While you will have the opportunity to collaborate with clients globally including regions such as China, Southeast Asia, the Indian Subcontinent, the Middle East, and the USA, your primary focus will be on sea freight, specifically handling shipments to and from Turkey and the UK. Your expertise will ensure that deliveries are smooth and timely, contributing to their reputation for reliability. Key Responsibilities Include: Handling client enquiries and offering tailored solutions and services with competitive pricing. Liaising with clients, overseas partners, and suppliers to coordinate shipments from origin to destination, ensuring smooth operations. Providing clients with real-time shipment status updates via online dashboards, portals, or email - based on the client's preference. Obtaining, verifying and processing necessary shipping documentation, ensuring compliance with customs regulations (HMRC). Ensuring shipments are fully released by Customs, port authorities and carriers together with correct bill of lading releases. Issuing invoices as per agreed terms and ensuring timely payments before delivery. Arranging and scheduling deliveries according to the client's needs, ensuring logistics align with their expectations. Resolving client queries and complaints with a customer-first mindset, delivering an exceptional experience throughout the process. Building and maintaining strong client relationships to foster trust, retain business, and identify growth opportunities. What You'll Bring to the Team Essential: 2+ years previous experience in freight operations. A strong commitment to delivering excellent customer service, with the ability to anticipate and address client needs. Ability to work independently and be initiative driven. Ability to manage workload and meet deadlines. Excellent interpersonal and communication skills. High attention to detail and accuracy. Proficiency in IT skills (Word, Outlook, Excel). Strong command of the English language. Desirable: Familiarity with logistics and freight management software or platforms (e.g. MultiFreight, CargoWise, Freightos). Strong numeracy skills. Ability to conduct effective research. Why Join Our Client? Competitive salary. Company pension scheme. Opportunity to be part of a fast-growing company and shape the operations strategy. Opportunities for professional development and career advancement. Supportive and collaborative work environment. Bags of freedom and autonomy to hone your skills. Ready to Join the Team? If you're ready to be part of a growing, dynamic company that prioritises both customer satisfaction and team success, our client wants to hear from you! Join them in shaping the future of logistics and fostering an inclusive environment where everyone can thrive and contribute their best!
Apr 19, 2026
Full time
Freight Forwarder About the Role Our client is looking for an experienced Freight Forwarding Specialist to join their operations team. If you thrive in a fast-paced environment, enjoy tackling logistical challenges, and are passionate about providing outstanding service, this role is perfect for you. Our client believes that good logistics goes hand-in-hand with superior customer service. While you will have the opportunity to collaborate with clients globally including regions such as China, Southeast Asia, the Indian Subcontinent, the Middle East, and the USA, your primary focus will be on sea freight, specifically handling shipments to and from Turkey and the UK. Your expertise will ensure that deliveries are smooth and timely, contributing to their reputation for reliability. Key Responsibilities Include: Handling client enquiries and offering tailored solutions and services with competitive pricing. Liaising with clients, overseas partners, and suppliers to coordinate shipments from origin to destination, ensuring smooth operations. Providing clients with real-time shipment status updates via online dashboards, portals, or email - based on the client's preference. Obtaining, verifying and processing necessary shipping documentation, ensuring compliance with customs regulations (HMRC). Ensuring shipments are fully released by Customs, port authorities and carriers together with correct bill of lading releases. Issuing invoices as per agreed terms and ensuring timely payments before delivery. Arranging and scheduling deliveries according to the client's needs, ensuring logistics align with their expectations. Resolving client queries and complaints with a customer-first mindset, delivering an exceptional experience throughout the process. Building and maintaining strong client relationships to foster trust, retain business, and identify growth opportunities. What You'll Bring to the Team Essential: 2+ years previous experience in freight operations. A strong commitment to delivering excellent customer service, with the ability to anticipate and address client needs. Ability to work independently and be initiative driven. Ability to manage workload and meet deadlines. Excellent interpersonal and communication skills. High attention to detail and accuracy. Proficiency in IT skills (Word, Outlook, Excel). Strong command of the English language. Desirable: Familiarity with logistics and freight management software or platforms (e.g. MultiFreight, CargoWise, Freightos). Strong numeracy skills. Ability to conduct effective research. Why Join Our Client? Competitive salary. Company pension scheme. Opportunity to be part of a fast-growing company and shape the operations strategy. Opportunities for professional development and career advancement. Supportive and collaborative work environment. Bags of freedom and autonomy to hone your skills. Ready to Join the Team? If you're ready to be part of a growing, dynamic company that prioritises both customer satisfaction and team success, our client wants to hear from you! Join them in shaping the future of logistics and fostering an inclusive environment where everyone can thrive and contribute their best!
Our client, a freight forwarder is looking for an Ocean Export Operator to join their office in Basildon. Duties • Able to work independently within the export process • Be able to deal with all export shipments from start to finish • Knows supplier conditions, deliver terms, Inco terms and purchasing conditions • Good knowledge of computer system, and invoicing • Knowledge and experience of Customs and documentation • Good communication skills • Able to manage own working time effectively Key Activities: - • Work according to the export process: including all country specific requirements i.e. • Responsible for customer contacts • Assist in supplier and customer queries • Assure timely billing as per company policy • Deal with all aspects of Exports • Deal with all customer issues • Provide excellent customer service • Correct flow of documentation
Apr 17, 2026
Full time
Our client, a freight forwarder is looking for an Ocean Export Operator to join their office in Basildon. Duties • Able to work independently within the export process • Be able to deal with all export shipments from start to finish • Knows supplier conditions, deliver terms, Inco terms and purchasing conditions • Good knowledge of computer system, and invoicing • Knowledge and experience of Customs and documentation • Good communication skills • Able to manage own working time effectively Key Activities: - • Work according to the export process: including all country specific requirements i.e. • Responsible for customer contacts • Assist in supplier and customer queries • Assure timely billing as per company policy • Deal with all aspects of Exports • Deal with all customer issues • Provide excellent customer service • Correct flow of documentation
Logistics Coordinator / Air Freight Operator Import & Export Clerk A fast-paced Air Freight Operator role specialising in AOG (Aircraft on Ground) and time-critical aviation logistics, coordinating urgent import and export shipments across air, road, sea and on-board courier (hand-carry) movements within a 24/7 operational environment. The position is heavily AOG / Aircraft On Ground driven (AOG experience desirable) and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. Previous AOG experience would be advantageous; however, candidates with a solid freight forwarding background and the ability to operate with urgency and precision will also be considered. If you've also worked in the following roles, we'd also like to hear from you: Multimodal Import and Export Operator, Import and Export Operator, Logistics Operator, AOG Operator, Aerospace Operator, Aerospace Operations, Import and Export Specialist, Aviation Logistics Specialist, AOG Operations Specialist, Freight Forwarding Agent, Logistics Agent, Import/Export Agent, Freight Coordinator, Multimodal Logistics Coordinator, Multimodal Import and Export Operator, Freight Forwarding Operator, Import/Export Coordinator, AOG Freight Forwarder, AOG Coordinator, Multimodal Operations Clerk, Operations Clerk, Import or Export Clerk, Aviation Logistics SALARY: £28,000 - £38,000 per annum Basic Salary (depending on experience) + up to £7,000 per annum for Weekend on-call rota (once every 5 / 6 weeks) and Weekday on-call rota (1 night on call per week) + Annual Bonus + Benefits JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 9am - 5:30pm + Weekend on-call rota (every 5-6 weeks) + Weekday on-call rota (1 night on call per week) JOB OVERVIEW We have a fantastic new job opportunity for a Logistics Coordinator / Air Freight Operator Import & Export Clerk to join a growing freight forwarding operation specialising in time-critical aviation logistics. This role supports urgent aircraft-on-ground movements, ensuring rapid, accurate and reliable delivery solutions. As a Logistics Coordinator / Air Freight Operator Import & Export Clerk you will manage end-to-end multimodal shipments, working closely with airlines, hauliers, overseas agents and customers worldwide. The environment is fast-moving, requiring excellent organisation and attention to detail. The Logistics Coordinator / Air Freight Operator Import & Export Clerk role offers long-term career development within a business committed to delivering reliable, efficient and customer-focused global logistics services. DUTIES Your duties as the Logistics Coordinator / Air Freight Operator Import & Export Clerk include: Multimodal Shipment Coordination: Managing worldwide import and export movements across air, sea, road and courier services AOG Response Handling: Reacting quickly to urgent aircraft-on-ground situations to minimise downtime Transport Booking: Arranging flights, haulage and courier services with carriers and overseas agents Customs Processing: Preparing and submitting UK import and export customs entries Documentation Management: Completing AWBs, bills of lading and delivery paperwork Customer Liaison: Communicating with customers, suppliers and partners to ensure service excellence Hazardous Goods Support: Assisting with dangerous goods documentation where required System Updates: Maintaining accurate shipment records within internal systems Operational Support: Assisting senior team members with daily logistics operations Customer Service: Providing a high level of customer service and supporting 24/7 aviation logistics though an on-call rota, ensuring rapid response to AOG situations CANDIDATE REQUIREMENTS Strong background in freight forwarding, logistics or import/export operations Experience with customs entries (UK imports and exports) Previous experience in an operations, freight or logistics coordination role Ability to work in a time-critical, fast-paced environment Excellent communication and organisational skills Ability to manage multiple deadlines in a time-critical setting High attention to detail and problem-solving ability Confidence using Microsoft Office and logistics systems A proactive, reliable and team-focused approach BENEFITS 20 days annual leave plus Bank Holidays Performance-related bonus Additional payments for weekday/weekend cover Pension scheme Private medical care following probation Overtime opportunities once fully trained Long-term career development opportunities HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14532 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hounslow, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Apr 17, 2026
Full time
Logistics Coordinator / Air Freight Operator Import & Export Clerk A fast-paced Air Freight Operator role specialising in AOG (Aircraft on Ground) and time-critical aviation logistics, coordinating urgent import and export shipments across air, road, sea and on-board courier (hand-carry) movements within a 24/7 operational environment. The position is heavily AOG / Aircraft On Ground driven (AOG experience desirable) and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. Previous AOG experience would be advantageous; however, candidates with a solid freight forwarding background and the ability to operate with urgency and precision will also be considered. If you've also worked in the following roles, we'd also like to hear from you: Multimodal Import and Export Operator, Import and Export Operator, Logistics Operator, AOG Operator, Aerospace Operator, Aerospace Operations, Import and Export Specialist, Aviation Logistics Specialist, AOG Operations Specialist, Freight Forwarding Agent, Logistics Agent, Import/Export Agent, Freight Coordinator, Multimodal Logistics Coordinator, Multimodal Import and Export Operator, Freight Forwarding Operator, Import/Export Coordinator, AOG Freight Forwarder, AOG Coordinator, Multimodal Operations Clerk, Operations Clerk, Import or Export Clerk, Aviation Logistics SALARY: £28,000 - £38,000 per annum Basic Salary (depending on experience) + up to £7,000 per annum for Weekend on-call rota (once every 5 / 6 weeks) and Weekday on-call rota (1 night on call per week) + Annual Bonus + Benefits JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 9am - 5:30pm + Weekend on-call rota (every 5-6 weeks) + Weekday on-call rota (1 night on call per week) JOB OVERVIEW We have a fantastic new job opportunity for a Logistics Coordinator / Air Freight Operator Import & Export Clerk to join a growing freight forwarding operation specialising in time-critical aviation logistics. This role supports urgent aircraft-on-ground movements, ensuring rapid, accurate and reliable delivery solutions. As a Logistics Coordinator / Air Freight Operator Import & Export Clerk you will manage end-to-end multimodal shipments, working closely with airlines, hauliers, overseas agents and customers worldwide. The environment is fast-moving, requiring excellent organisation and attention to detail. The Logistics Coordinator / Air Freight Operator Import & Export Clerk role offers long-term career development within a business committed to delivering reliable, efficient and customer-focused global logistics services. DUTIES Your duties as the Logistics Coordinator / Air Freight Operator Import & Export Clerk include: Multimodal Shipment Coordination: Managing worldwide import and export movements across air, sea, road and courier services AOG Response Handling: Reacting quickly to urgent aircraft-on-ground situations to minimise downtime Transport Booking: Arranging flights, haulage and courier services with carriers and overseas agents Customs Processing: Preparing and submitting UK import and export customs entries Documentation Management: Completing AWBs, bills of lading and delivery paperwork Customer Liaison: Communicating with customers, suppliers and partners to ensure service excellence Hazardous Goods Support: Assisting with dangerous goods documentation where required System Updates: Maintaining accurate shipment records within internal systems Operational Support: Assisting senior team members with daily logistics operations Customer Service: Providing a high level of customer service and supporting 24/7 aviation logistics though an on-call rota, ensuring rapid response to AOG situations CANDIDATE REQUIREMENTS Strong background in freight forwarding, logistics or import/export operations Experience with customs entries (UK imports and exports) Previous experience in an operations, freight or logistics coordination role Ability to work in a time-critical, fast-paced environment Excellent communication and organisational skills Ability to manage multiple deadlines in a time-critical setting High attention to detail and problem-solving ability Confidence using Microsoft Office and logistics systems A proactive, reliable and team-focused approach BENEFITS 20 days annual leave plus Bank Holidays Performance-related bonus Additional payments for weekday/weekend cover Pension scheme Private medical care following probation Overtime opportunities once fully trained Long-term career development opportunities HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14532 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hounslow, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
People Solutions Group Limited
Rotherham, Yorkshire
Export Customer Service Executive People Solutions are currently recruiting for an Export Customer Service Executive to join our busy client based in Rotherham within their Customer Support team. This is a fantastic opportunity, offering great benefits and genuine opportunities for growth and progression within a well-established and growing business. Working days and times: Monday - Friday: 8:30am - 4:30pm Salary: £28,850 per annum Benefits: Your benefits as an Export Customer Service Executive : Permanent position No weekend work Free site parking Supportive and collaborative team environment Career development opportunities Day-to-day duties: As an Export Customer Service Executive , your duties will include (but not be limited to): Processing customer orders and requests accurately and efficiently Providing excellent customer support and resolving queries Maintaining accurate records using CRM systems Supporting Account Managers and managing correspondence Managing order entry, stock queries, deliveries and invoicing Preparing quotations and maintaining customer pricing Coordinating export shipments and liaising with freight forwarders Preparing and checking export documentation Ensuring compliance with export regulations and legal requirements Monitoring freight costs and maintaining accurate records Supporting customer visits and internal meetings Essential skills: To be successful as an Export Customer Service Executive , you will need: Previous experience within a customer service or commercial environment Strong organisational skills and the ability to prioritise workloads Excellent communication skills at all levels Good working knowledge of Microsoft Office (Excel to intermediate level) Strong attention to detail and problem-solving ability Desirable skills: Experience with export documentation Experience within export, logistics or international trade environments Knowledge of Incoterms, tariffs or global trade processes Experience using CRM systems Training: Full training will be provided, with ongoing support throughout Contact: If you are ready to take on this exciting opportunity, apply today by clicking the link below or contact our recruitment team to find out more. People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process
Apr 17, 2026
Full time
Export Customer Service Executive People Solutions are currently recruiting for an Export Customer Service Executive to join our busy client based in Rotherham within their Customer Support team. This is a fantastic opportunity, offering great benefits and genuine opportunities for growth and progression within a well-established and growing business. Working days and times: Monday - Friday: 8:30am - 4:30pm Salary: £28,850 per annum Benefits: Your benefits as an Export Customer Service Executive : Permanent position No weekend work Free site parking Supportive and collaborative team environment Career development opportunities Day-to-day duties: As an Export Customer Service Executive , your duties will include (but not be limited to): Processing customer orders and requests accurately and efficiently Providing excellent customer support and resolving queries Maintaining accurate records using CRM systems Supporting Account Managers and managing correspondence Managing order entry, stock queries, deliveries and invoicing Preparing quotations and maintaining customer pricing Coordinating export shipments and liaising with freight forwarders Preparing and checking export documentation Ensuring compliance with export regulations and legal requirements Monitoring freight costs and maintaining accurate records Supporting customer visits and internal meetings Essential skills: To be successful as an Export Customer Service Executive , you will need: Previous experience within a customer service or commercial environment Strong organisational skills and the ability to prioritise workloads Excellent communication skills at all levels Good working knowledge of Microsoft Office (Excel to intermediate level) Strong attention to detail and problem-solving ability Desirable skills: Experience with export documentation Experience within export, logistics or international trade environments Knowledge of Incoterms, tariffs or global trade processes Experience using CRM systems Training: Full training will be provided, with ongoing support throughout Contact: If you are ready to take on this exciting opportunity, apply today by clicking the link below or contact our recruitment team to find out more. People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process
Freightserve recruitment are looking for a Freight Operations Co-ordinator for a busy well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- The role is extremely varied, and you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging worldwide solutions by the appropriate method to suit the client's requirement i.e. air, road, sea and courier. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time. Duties:- Working to strict deadlines to co-ordinate Worldwide multimodal imports & exports with end to end responsibility (including collections, transport bookings, liaising with overseas agents/ customers Airline booking and processing relevant import/ export documentation including AWB's, CMR's and BOL's. Submitting Import & Export Customs entries. Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients to always deliver excellent customer service. Quotations, pricing and invoicing clients. Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. Required Experience:- Experience in either imports or exports. Customs entry experience (imports or exports) Customer service - excellent telephone manner and communication skills. Computer literate with Microsoft Word/Excel/ Outlook. Highly organised with a systematic approach and detail orientated customers Working hours are Monday - Friday 9-5.30pm After training will be on call 1 in 6 weekends (paid at an exceptional rate) - Will get the following Monday off. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Apr 17, 2026
Full time
Freightserve recruitment are looking for a Freight Operations Co-ordinator for a busy well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- The role is extremely varied, and you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging worldwide solutions by the appropriate method to suit the client's requirement i.e. air, road, sea and courier. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time. Duties:- Working to strict deadlines to co-ordinate Worldwide multimodal imports & exports with end to end responsibility (including collections, transport bookings, liaising with overseas agents/ customers Airline booking and processing relevant import/ export documentation including AWB's, CMR's and BOL's. Submitting Import & Export Customs entries. Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients to always deliver excellent customer service. Quotations, pricing and invoicing clients. Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. Required Experience:- Experience in either imports or exports. Customs entry experience (imports or exports) Customer service - excellent telephone manner and communication skills. Computer literate with Microsoft Word/Excel/ Outlook. Highly organised with a systematic approach and detail orientated customers Working hours are Monday - Friday 9-5.30pm After training will be on call 1 in 6 weekends (paid at an exceptional rate) - Will get the following Monday off. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Right Now Group are looking for an Export Operator to work for our client based in Egham, located just walking distance from Egham Train Station. This is a great opportunity to join a close-knit team in a friendly office environment. The successful candidate will be responsible for managing export shipments from start to finish, with the business handling 90% Air Export and 10% Road Export. The role involves ensuring compliance with UK HMRC regulations, maintaining excellent communication with shippers, clients, and overseas agents, and accurately completing all documentation. The company exports a wide range of goods including aerospace, marine spares, e-commerce, and healthcare shipments. Experience using systems such as Descartes or Cargo Forwarder is beneficial but not essential, as full training will be provided. Hours, Salary & Location - Export Operator Hours: Monday - Friday, 09:00 - 17:30 (office based) Salary: Up to £38,000 Location: Egham Responsibilities of an Export Operator Handling export shipments from start to finish, including arranging collections, booking with airlines/hauliers, preparing documentation, monitoring shipments post-flight, and completing final billing. Producing and processing export entries in line with UK HMRC regulations. Uploading all shipping documents and PODs into the freight management system. Communicating effectively with shippers, clients, and overseas agents to ensure smooth and timely movement of goods. Maintaining accurate job files, invoicing, and cost control. Responding promptly to client and agent queries, resolving issues efficiently and professionally. Key Skills Required - Export Operator Previous experience in export operations within a freight forwarding environment. Knowledge of export documentation and UK HMRC procedures. Strong organisational skills with the ability to manage multiple shipments simultaneously. Excellent written and verbal communication skills. High attention to detail and accuracy. Proactive approach to problem-solving and customer service. Ability to adapt quickly to changing customer requirements. Full 5-year referenceable history (required for aviation security clearance). This is an excellent opportunity to join a stable, growing, forwarder offering development, long-term career prospects, and a supportive working environment.
Apr 17, 2026
Full time
Right Now Group are looking for an Export Operator to work for our client based in Egham, located just walking distance from Egham Train Station. This is a great opportunity to join a close-knit team in a friendly office environment. The successful candidate will be responsible for managing export shipments from start to finish, with the business handling 90% Air Export and 10% Road Export. The role involves ensuring compliance with UK HMRC regulations, maintaining excellent communication with shippers, clients, and overseas agents, and accurately completing all documentation. The company exports a wide range of goods including aerospace, marine spares, e-commerce, and healthcare shipments. Experience using systems such as Descartes or Cargo Forwarder is beneficial but not essential, as full training will be provided. Hours, Salary & Location - Export Operator Hours: Monday - Friday, 09:00 - 17:30 (office based) Salary: Up to £38,000 Location: Egham Responsibilities of an Export Operator Handling export shipments from start to finish, including arranging collections, booking with airlines/hauliers, preparing documentation, monitoring shipments post-flight, and completing final billing. Producing and processing export entries in line with UK HMRC regulations. Uploading all shipping documents and PODs into the freight management system. Communicating effectively with shippers, clients, and overseas agents to ensure smooth and timely movement of goods. Maintaining accurate job files, invoicing, and cost control. Responding promptly to client and agent queries, resolving issues efficiently and professionally. Key Skills Required - Export Operator Previous experience in export operations within a freight forwarding environment. Knowledge of export documentation and UK HMRC procedures. Strong organisational skills with the ability to manage multiple shipments simultaneously. Excellent written and verbal communication skills. High attention to detail and accuracy. Proactive approach to problem-solving and customer service. Ability to adapt quickly to changing customer requirements. Full 5-year referenceable history (required for aviation security clearance). This is an excellent opportunity to join a stable, growing, forwarder offering development, long-term career prospects, and a supportive working environment.