Logistics Coordinator / Air Freight Operator Import & Export Clerk

Logistics Coordinator / Air Freight Operator Import & Export Clerk

A fast-paced Air Freight Operator role specialising in AOG (Aircraft on Ground) and time-critical aviation logistics, coordinating urgent import and export shipments across air, road, sea and on-board courier (hand-carry) movements within a 24/7 operational environment.

The position is heavily AOG / Aircraft On Ground driven (AOG experience desirable) and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. Previous AOG experience would be advantageous; however, candidates with a solid freight forwarding background and the ability to operate with urgency and precision will also be considered.

If you've also worked in the following roles, we'd also like to hear from you:

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SALARY: £28,000 - £38,000 per annum Basic Salary (depending on experience) + up to £7,000 per annum for Weekend on-call rota (once every 5 / 6 weeks) and Weekday on-call rota (1 night on call per week) + Annual Bonus + Benefits

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday to Friday, 9am - 5:30pm + Weekend on-call rota (every 5-6 weeks) + Weekday on-call rota (1 night on call per week)

JOB OVERVIEW

We have a fantastic new job opportunity for a Logistics Coordinator / Air Freight Operator Import & Export Clerkto join a growing freight forwarding operation specialising in time-critical aviation logistics. This role supports urgent aircraft-on-ground movements, ensuring rapid, accurate and reliable delivery solutions.

As a Logistics Coordinator / Air Freight Operator Import & Export Clerk you will manage end-to-end multimodal shipments, working closely with airlines, hauliers, overseas agents and customers worldwide. The environment is fast-moving, requiring excellent organisation and attention to detail.

The Logistics Coordinator / Air Freight Operator Import & Export Clerk role offers long-term career development within a business committed to delivering reliable, efficient and customer-focused global logistics services.

DUTIES

Your duties as the Logistics Coordinator / Air Freight Operator Import & Export Clerk include:

• Multimodal Shipment Coordination: Managing worldwide import and export movements across air, sea, road and courier services
• AOG Response Handling: Reacting quickly to urgent aircraft-on-ground situations to minimise downtime
• Transport Booking: Arranging flights, haulage and courier services with carriers and overseas agents
• Customs Processing: Preparing and submitting UK import and export customs entries
• Documentation Management: Completing AWBs, bills of lading and delivery paperwork
• Customer Liaison: Communicating with customers, suppliers and partners to ensure service excellence
• Hazardous Goods Support: Assisting with dangerous goods documentation where required
• System Updates: Maintaining accurate shipment records within internal systems
• Operational Support: Assisting senior team members with daily logistics operations
• Customer Service: Providing a high level of customer service and supporting 24/7 aviation logistics though an on-call rota, ensuring rapid response to AOG situations

CANDIDATE REQUIREMENTS

• Strong background in freight forwarding, logistics or import/export operations
• Experience with customs entries (UK imports and exports)
• Previous experience in an operations, freight or logistics coordination role
• Ability to work in a time-critical, fast-paced environment
• Excellent communication and organisational skills
• Ability to manage multiple deadlines in a time-critical setting
• High attention to detail and problem-solving ability
• Confidence using Microsoft Office and logistics systems
• A proactive, reliable and team-focused approach

BENEFITS

• 20 days annual leave plus Bank Holidays
• Performance-related bonus
• Additional payments for weekday/weekend cover
• Pension scheme
• Private medical care following probation
• Overtime opportunities once fully trained
• Long-term career development opportunities

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14532

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