Logistics Administrator

We're looking for a highly organised and detail-focused Logistics Administrator to join our Logistics team on a FTC until 30th June 2027 at our i54 manufacturing site.

This role plays a key part in supporting the day-to-day coordination of domestic and international shipments, ensuring documentation, communication, and tracking are accurate and timely.

You'll work closely with Logistics, Supply Chain, Customer Service, Planning, and Operations teams, helping maintain service levels, support cost control, and ensure smooth shipment execution. Full support and on-the-job learning will be provided, making this a great opportunity for someone looking to build experience and develop a career within logistics and supply chain operations.

If you enjoy keeping things organised, working with data and documentation, and supporting teams to deliver on time, this role offers valuable exposure and development within a fast-paced manufacturing environment.

What You Will Be Responsible For

You'll provide essential administrative support to the Logistics function, helping ensure visibility, accuracy, and consistency across logistics activity.

Logistics Administration & Shipment Support

• Providing administrative support across import and export activities
• Assisting with booking shipments with freight forwarders and couriers
• Preparing and checking shipping documentation, including commercial invoices, packing lists, and delivery notes
• Supporting track-and-trace activity and responding to basic delivery queries

Coordination, Issue Management & Communication

• Logging and escalating delivery issues, delays, or discrepancies to the relevant coordinator
• Coordinating communication between Customer Service, Planning, Operations, and Logistics teams
• Maintaining accurate, up-to-date logistics records and filing in line with company processes

Data, Reporting & Continuous Improvement

• Assisting with the collection and input of data for logistics KPIs and reports
• Supporting continuous improvement activities within the logistics function
• Providing general admin support and team cover during busy periods or absences

For This Role We Would Need You To Demonstrate

You'll be structured, reliable, and comfortable managing multiple tasks in a deadline-driven environment.

You'll bring:

• Previous experience in an administrative, logistics, supply chain, or customer service role (desirable)
• Strong attention to detail and the ability to work accurately under time pressure
• Good organisational skills with the ability to prioritise tasks effectively
• Confident IT skills, particularly MS Office (Excel and Outlook)
• Clear and professional written and verbal communication skills
• A methodical and proactive approach, with a willingness to learn
• The ability to work both independently and as part of a team
• An interest in logistics, supply chain, or international trade (advantageous)

What Your Colleagues Say About You

• Organised, dependable, and detail-focused
• Calm and structured when managing priorities
• Clear and professional in communication
• Proactive and reliable during busy periods
• Supportive, collaborative, and team-oriented

Core Competencies

• Cultivates Innovation - Curious, engaged, and open to improvement
• Active Learner - Keen to build logistics and supply chain knowledge
• Collaborates - Works effectively with colleagues across functions
• Plans and Aligns - Keeps work organised and focused on priorities

Our Purpose, Values & Behaviours

At the heart of everything we do is our belief in being a Home for All, empowering people to Make a Difference.

We:

• Think Big, Learn Fast
• Work It Together
• Make The Hard Call

Our values guide how we work every day:

• Aligned in how we collaborate
• Agile in the face of change
• Accountable to our commitments
• Action-led, with integrity and transparency

Why Join Us?

You'll join a supportive logistics team where accuracy and teamwork matter, your contribution supports business continuity, and your development is encouraged as part of a wider supply chain function.

The Benefits

• 33 days holiday (inclusive of Bank Holidays)
• Annual Incentive Plan
• Employee Assistance Programme
• Life Assurance & Pension Plan
• Health & Wellbeing Programme (including health cash plan)
• High Street Reward Scheme & Refer a Friend Programme
• Employee Recognition Programme

Our Hiring Process

• Initial discussion with our Resourcing Team
• Interview process (1-2 stages depending on role)
• Successful candidates notified and start dates confirmed

If you haven't heard from us within 4 weeks, please consider your application unsuccessful.

Note for Recruitment Agencies

We manage our vacancies internally, preferring direct hires and referrals. When required, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply.

Who we are

Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name.

In addition, Aqualisa completes our portfolio with its market-leading digital showering technology.

Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products.

With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow.