Reconomy is an innovative, tech-led provider of circular economy-focused services, with the purpose of creating a truly sustainable world by conserving finite resources. Enabling businesses around the world to improve their ESG outcomes, Reconomy delivers services through three main loops; _Recycle_, _Comply_ and _Re-use_. Our activities are underpinned by five core values; Respect, Integrity, Agility, Responsibility and Excellence, the fundamentals of who we are and what we believe is right. We aim to recruit, retain, and develop the best possible talent because it's our people that make us the business we are today. Working within the _Recycle_ Loop and reporting to Data and Reporting Manager for C,H&I, the Customer-Facing Technology Coordinator will play a vital role in supporting and mobilising customers on our bespoke technology offerings, ensuring their experience is seamless. You will be the primary point of contact for customer and internal staff queries and issues relating to the division's customer-facing tech products. Your responsibilities will include supporting customers in resolving operational and technical issues, mobilising them on new technology, and working closely with technical support and development teams. Your tech-savvy approach, proactive communication, and understanding of industry-specific quirks will be instrumental in ensuring a positive customer experience. Accountabilities and Responsibilities Customer Support : Provide excellent customer support for users of our bespoke technology offerings (Portal, Smartwaste integration and mobile app; Tipping, Sitebuddy and Site Appraiser), including triage, and troubleshooting operational and technical issues. Act as a liaison between customers and the technical support team, ensuring timely resolution of issues. Technology Mobilisation : Lead the mobilization of customers on new technology offerings, including user set-up, and configuration. For our data integration offering (Smartwaste) there will be configuration data manipulation, mapping, and loading. You will conduct training sessions and provide documentation to ensure customers can effectively utilise new technologies. Issue Resolution and Collaboration : Work closely with technical support and development teams to understand progress, estimated time of fixes, and the root causes of issues. Articulate technical details to customers in a clear and understandable manner. Proactive Communication : Proactively communicate with customers to address potential issues before they arise and keep them informed about updates, enhancements, and new features. Customer Confidence Building : Build and maintain strong relationships with customers, instilling confidence in our technology offerings and services. Act as a trusted advisor, understanding customer needs and providing tailored solutions. Ticket Stats Tracking : Track high-level ticket statistics to identify themes and trends in customer-reported issues. Provide insights to internal teams for continuous improvement and proactive issue resolution. Documentation : Create and maintain documentation related to customer support processes, issue resolutions, and technology mobilisation procedures. Industry Knowledge : Leverage knowledge of the outsourced waste management industry to understand and address industry-specific quirks that may contribute to customer issues. Experience Customer Service : Proven experience in customer-facing roles, preferably in a technology support or coordination capacity. Tech-Savvy : with a passion for technology and a 'bit of a geek at heart.' Familiarity with mobile applications, integrations, and basic troubleshooting. Ticketing/Case Management : Familiarity with ticket tracking and basic data analysis. Industry Experience : Knowledge of B2B outsourced services is highly beneficial. Skills Key skills that would make you an ideal candidate for this role include: Troubleshooting : Strong problem-solving skills and the ability to articulate technical details to non-technical users. Methodical and Analytical : Customers may experience technical issues which may relate to non-technical causes (e.g. account on stop). You will need to be highly methodical and analytical in your approach to establishing and capturing the facts. Some issues you will be able to resolve other may need to be escalated to the IT helpdesk and/or engineering team, therefore you will need to conduct detailed triage steps to ensure you have everything you need to progress to resolution. Communication : The customer may be in a time-sensitive situation when encountering issues. You will need to manage expectations and possess excellent communication to keep them appraised of progress and next steps. Proactive and outgoing : As above some issues will be time-sensitive, you will have the ability to build rapport and instil confidence in customers. ref: INMP Job Types: Full-time, Permanent Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Free parking On-site parking Paid volunteer time Referral programme Store discount Schedule: Monday to Friday Work Location: In person
May 05, 2024
Full time
Reconomy is an innovative, tech-led provider of circular economy-focused services, with the purpose of creating a truly sustainable world by conserving finite resources. Enabling businesses around the world to improve their ESG outcomes, Reconomy delivers services through three main loops; _Recycle_, _Comply_ and _Re-use_. Our activities are underpinned by five core values; Respect, Integrity, Agility, Responsibility and Excellence, the fundamentals of who we are and what we believe is right. We aim to recruit, retain, and develop the best possible talent because it's our people that make us the business we are today. Working within the _Recycle_ Loop and reporting to Data and Reporting Manager for C,H&I, the Customer-Facing Technology Coordinator will play a vital role in supporting and mobilising customers on our bespoke technology offerings, ensuring their experience is seamless. You will be the primary point of contact for customer and internal staff queries and issues relating to the division's customer-facing tech products. Your responsibilities will include supporting customers in resolving operational and technical issues, mobilising them on new technology, and working closely with technical support and development teams. Your tech-savvy approach, proactive communication, and understanding of industry-specific quirks will be instrumental in ensuring a positive customer experience. Accountabilities and Responsibilities Customer Support : Provide excellent customer support for users of our bespoke technology offerings (Portal, Smartwaste integration and mobile app; Tipping, Sitebuddy and Site Appraiser), including triage, and troubleshooting operational and technical issues. Act as a liaison between customers and the technical support team, ensuring timely resolution of issues. Technology Mobilisation : Lead the mobilization of customers on new technology offerings, including user set-up, and configuration. For our data integration offering (Smartwaste) there will be configuration data manipulation, mapping, and loading. You will conduct training sessions and provide documentation to ensure customers can effectively utilise new technologies. Issue Resolution and Collaboration : Work closely with technical support and development teams to understand progress, estimated time of fixes, and the root causes of issues. Articulate technical details to customers in a clear and understandable manner. Proactive Communication : Proactively communicate with customers to address potential issues before they arise and keep them informed about updates, enhancements, and new features. Customer Confidence Building : Build and maintain strong relationships with customers, instilling confidence in our technology offerings and services. Act as a trusted advisor, understanding customer needs and providing tailored solutions. Ticket Stats Tracking : Track high-level ticket statistics to identify themes and trends in customer-reported issues. Provide insights to internal teams for continuous improvement and proactive issue resolution. Documentation : Create and maintain documentation related to customer support processes, issue resolutions, and technology mobilisation procedures. Industry Knowledge : Leverage knowledge of the outsourced waste management industry to understand and address industry-specific quirks that may contribute to customer issues. Experience Customer Service : Proven experience in customer-facing roles, preferably in a technology support or coordination capacity. Tech-Savvy : with a passion for technology and a 'bit of a geek at heart.' Familiarity with mobile applications, integrations, and basic troubleshooting. Ticketing/Case Management : Familiarity with ticket tracking and basic data analysis. Industry Experience : Knowledge of B2B outsourced services is highly beneficial. Skills Key skills that would make you an ideal candidate for this role include: Troubleshooting : Strong problem-solving skills and the ability to articulate technical details to non-technical users. Methodical and Analytical : Customers may experience technical issues which may relate to non-technical causes (e.g. account on stop). You will need to be highly methodical and analytical in your approach to establishing and capturing the facts. Some issues you will be able to resolve other may need to be escalated to the IT helpdesk and/or engineering team, therefore you will need to conduct detailed triage steps to ensure you have everything you need to progress to resolution. Communication : The customer may be in a time-sensitive situation when encountering issues. You will need to manage expectations and possess excellent communication to keep them appraised of progress and next steps. Proactive and outgoing : As above some issues will be time-sensitive, you will have the ability to build rapport and instil confidence in customers. ref: INMP Job Types: Full-time, Permanent Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Free parking On-site parking Paid volunteer time Referral programme Store discount Schedule: Monday to Friday Work Location: In person
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE ! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise.
May 05, 2024
Full time
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE ! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise.
We're looking for a Senior Design Coordinator to join our South West Water team Location : Flexible to be based across the South West Water region, including Bournemouth & Bristol. Company car/ cash allowance provided Contract : Permanent, full time What will you be responsible for? As a Senior Design Coordinator, you will report to the Head of Technical and will be responsible for coordinating your own sections of the design works as well as support in the design works for planned & major projects, on the South West Water contract. Your day to day will include: Determine and understand the scope of the design works from the Client's requirements Provide a good interface between the developing design and the other aspects of design, whilst communicating with stakeholdesr such as contractors, consultants and construction teams and feed this back into developing design Review designs and drawings to ensure technical compliance and specifications for approval, identifying problems with the design development and provide regular progress reporting What are we looking for? This role of Senior Design Coordinator is great for you if you hold: An understanding of MEICA works (Mechanical, Electrical, Instrumentation, Control & Automation) and how it interfaces with civil's structures Experience within a similar role within the water industry Full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
May 05, 2024
Full time
We're looking for a Senior Design Coordinator to join our South West Water team Location : Flexible to be based across the South West Water region, including Bournemouth & Bristol. Company car/ cash allowance provided Contract : Permanent, full time What will you be responsible for? As a Senior Design Coordinator, you will report to the Head of Technical and will be responsible for coordinating your own sections of the design works as well as support in the design works for planned & major projects, on the South West Water contract. Your day to day will include: Determine and understand the scope of the design works from the Client's requirements Provide a good interface between the developing design and the other aspects of design, whilst communicating with stakeholdesr such as contractors, consultants and construction teams and feed this back into developing design Review designs and drawings to ensure technical compliance and specifications for approval, identifying problems with the design development and provide regular progress reporting What are we looking for? This role of Senior Design Coordinator is great for you if you hold: An understanding of MEICA works (Mechanical, Electrical, Instrumentation, Control & Automation) and how it interfaces with civil's structures Experience within a similar role within the water industry Full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
Lighting and Rigging Project Coordinator required to join a very successful technical sales department in London this is a field-based role with regular trips to London. Entertainment lighting particularly intelligent lighting fixtures, controls, and networks is essential. The ideal candidate will have in depth experience of the multiple systems required for a modern breathtaking performance venue working with lighting designers, hire companies and dealers. Skills Theatre, Studio, Event or Music tour lighting experience AutoCAD, AGI, or other photometric software Excellent organisational and time management skills Coordination of external design projects of theatrical lighting,r studio dramas, broadcast, music touring and other live events including layout, wiring, etc. Bachelors degree in Theatre Production or experience in related discipline. Effective communication with customers, lighting designers, sales representatives, consultants, electrical contractors, distributors etc. Contractual and commercial processes knowledge. Responsibilities Support Regional Territory Manager. Visit client sites, end users and dealers. Coordinates follow up on sales leads. Communicates system layouts for theatrical and architectural lighting projects. Layout lighting control systems with specifications and risers. Participate in trade shows, sales training seminars and other events. Field position requiring in excess of 50% travel
May 05, 2024
Full time
Lighting and Rigging Project Coordinator required to join a very successful technical sales department in London this is a field-based role with regular trips to London. Entertainment lighting particularly intelligent lighting fixtures, controls, and networks is essential. The ideal candidate will have in depth experience of the multiple systems required for a modern breathtaking performance venue working with lighting designers, hire companies and dealers. Skills Theatre, Studio, Event or Music tour lighting experience AutoCAD, AGI, or other photometric software Excellent organisational and time management skills Coordination of external design projects of theatrical lighting,r studio dramas, broadcast, music touring and other live events including layout, wiring, etc. Bachelors degree in Theatre Production or experience in related discipline. Effective communication with customers, lighting designers, sales representatives, consultants, electrical contractors, distributors etc. Contractual and commercial processes knowledge. Responsibilities Support Regional Territory Manager. Visit client sites, end users and dealers. Coordinates follow up on sales leads. Communicates system layouts for theatrical and architectural lighting projects. Layout lighting control systems with specifications and risers. Participate in trade shows, sales training seminars and other events. Field position requiring in excess of 50% travel
Role Purpose: The Administrator Coordinator is responsible for implementing and managing workspace management systems to support daily operations at the Ray Dolby Centre. This role supports teaching, research activities, events, and industry collaborations by overseeing the department's booking system, event operations, and visitor management services. Main Duties and Responsibilities: Management of Booking System: Oversee the day-to-day operation of the department's booking system in coordination with the Soft Facilities Deputy and Facilities Assistants. Collaborate with the Maxwell Centre Administrator and IT teams as necessary. Develop and implement new procedures, processes, and systems for the booking system, providing clear guidance for staff. Maintain accurate information on the department website and intranet. Booking System Oversight: Manage the department's booking system, including business rules, approval workflows, and operational policy. Develop and implement booking processes and procedures, conducting continuous improvement reviews. Handle queries and issues related to facilities use, maintenance, venue hire, bookings, and external events at the RDC. Provide training on the system to staff and new users and serve as the first point of contact for technical issues. Research and Vendor Evaluation: Research new services and appliances to enhance operational efficiency. Conduct market research and compare costs and benefits when evaluating new vendors, adhering to University financial procedures and regulations. Health and Safety Compliance: Ensure compliance with health and safety regulations by completing regular safety checks and maintaining a safe working environment for staff. Conduct health and safety inductions for new staff, students, and visitors. Coordinate with event organizers to ensure appropriate risk assessments are conducted for events at the Centre. Additional Duties: Undertake any other duties as instructed by the line manager, commensurate with the role. Skills and Qualifications: Previous experience in administration or coordination roles preferred. Strong organizational and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Knowledge of booking systems and event management processes. Familiarity with health and safety regulations and compliance requirements. Proficiency in Microsoft Office suite and web content management systems. Note: This job description outlines the primary responsibilities associated with the Administrator Coordinator role. Additional tasks may be assigned to support the operational needs of the department.
May 05, 2024
Contractor
Role Purpose: The Administrator Coordinator is responsible for implementing and managing workspace management systems to support daily operations at the Ray Dolby Centre. This role supports teaching, research activities, events, and industry collaborations by overseeing the department's booking system, event operations, and visitor management services. Main Duties and Responsibilities: Management of Booking System: Oversee the day-to-day operation of the department's booking system in coordination with the Soft Facilities Deputy and Facilities Assistants. Collaborate with the Maxwell Centre Administrator and IT teams as necessary. Develop and implement new procedures, processes, and systems for the booking system, providing clear guidance for staff. Maintain accurate information on the department website and intranet. Booking System Oversight: Manage the department's booking system, including business rules, approval workflows, and operational policy. Develop and implement booking processes and procedures, conducting continuous improvement reviews. Handle queries and issues related to facilities use, maintenance, venue hire, bookings, and external events at the RDC. Provide training on the system to staff and new users and serve as the first point of contact for technical issues. Research and Vendor Evaluation: Research new services and appliances to enhance operational efficiency. Conduct market research and compare costs and benefits when evaluating new vendors, adhering to University financial procedures and regulations. Health and Safety Compliance: Ensure compliance with health and safety regulations by completing regular safety checks and maintaining a safe working environment for staff. Conduct health and safety inductions for new staff, students, and visitors. Coordinate with event organizers to ensure appropriate risk assessments are conducted for events at the Centre. Additional Duties: Undertake any other duties as instructed by the line manager, commensurate with the role. Skills and Qualifications: Previous experience in administration or coordination roles preferred. Strong organizational and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Knowledge of booking systems and event management processes. Familiarity with health and safety regulations and compliance requirements. Proficiency in Microsoft Office suite and web content management systems. Note: This job description outlines the primary responsibilities associated with the Administrator Coordinator role. Additional tasks may be assigned to support the operational needs of the department.
Job Opportunity: Repairs Work Planner (Temporary) Position: Repairs Work Planner Contract: Temporary, 2 Month contract Possibility of Extension: Yes, based on performance Pay Rate: 17.59 per hour (PAYE) Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00 Location: CB4 0GU Job Purpose: To manage, coordinate and monitor building services appointments daily including reallocation of work to operatives; to ensure appointments are achieved on target during sickness absences, and holiday periods and prioritise jobs based on urgency. Key Responsibilities: Manage appointments in close liaison with operatives, supervisors, technical Coordinators and the customer service centre to ensure clear communications are maintained and customer enquiries are addressed within deadlines. Allocate work effectively in line with the volume and time required to complete jobs to ensure that trade operatives and subcontractors achieve performance levels. Analyse customer satisfaction rates and make recommendations to ensure that Targets are achieved. Liaise closely with the housing management team to address repair enquiries and provide advice to resolve repair queries/problems. Qualifications and Experience: Must have experience of working in the social housing sector Relevant experience in work planning and utilising IT systems Relevant experience in the repairs and maintenance sector Experience in a customer-focused service Building Construction or trade-related qualification at NVQ 3 is desirable Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you're applying.
May 04, 2024
Contractor
Job Opportunity: Repairs Work Planner (Temporary) Position: Repairs Work Planner Contract: Temporary, 2 Month contract Possibility of Extension: Yes, based on performance Pay Rate: 17.59 per hour (PAYE) Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00 Location: CB4 0GU Job Purpose: To manage, coordinate and monitor building services appointments daily including reallocation of work to operatives; to ensure appointments are achieved on target during sickness absences, and holiday periods and prioritise jobs based on urgency. Key Responsibilities: Manage appointments in close liaison with operatives, supervisors, technical Coordinators and the customer service centre to ensure clear communications are maintained and customer enquiries are addressed within deadlines. Allocate work effectively in line with the volume and time required to complete jobs to ensure that trade operatives and subcontractors achieve performance levels. Analyse customer satisfaction rates and make recommendations to ensure that Targets are achieved. Liaise closely with the housing management team to address repair enquiries and provide advice to resolve repair queries/problems. Qualifications and Experience: Must have experience of working in the social housing sector Relevant experience in work planning and utilising IT systems Relevant experience in the repairs and maintenance sector Experience in a customer-focused service Building Construction or trade-related qualification at NVQ 3 is desirable Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you're applying.
An excellent opportunity for an experienced Sales Support Coordinator to join this fast moving and dynamic food business THE ROLE Is to ensure that the supply chain runs efficiently and smoothly. Linking the commercial operation with logistics/planning Coordinating with the commercial team to manage contracts & orders. Supporting the sales team to maintain and increase sales. (Customer Services) Ensuring that purchase & sales orders are up to date and correct. Helping to plan collection/delivery/call off schedules. Helping to manage the supplier/customer order balance/call off spreadsheets, such as NFBC. Helping to manage the stock control and costings in conjunction with the Office Manager & outside warehouses/stores. Liaising with the commercial team and Logistics to ensure transport jobs/call offs are organised efficiently and effectively. Working with the quality/technical team to ensure that claims/complaints are dealt with in a timely and effective manner. Communicating with customers, suppliers, 3rd parties as necessary to ensure tasks are completed successfully. Covering the logistics function as necessary, such as during staff holidays. Helping with general administrative tasks pertaining to the supply chain. As required working in other areas of the business to ensure continuity and service levels are maintained. THE IDEAL CANDIDATE You will need to have a strong background in either planning/supply chain or sales coordination ideally gained within a Food Business. In addition:- Excellent communication and interpersonal skills - able to liaise effectively within the company and externally with all 3rd party service providers, and have strong customer service focus Strong IT skills. If this job is of interest and you would like to investigate further, apply TODAY! "Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants." Kandhu GDPR & Privacy Policy Statement Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.
May 04, 2024
Full time
An excellent opportunity for an experienced Sales Support Coordinator to join this fast moving and dynamic food business THE ROLE Is to ensure that the supply chain runs efficiently and smoothly. Linking the commercial operation with logistics/planning Coordinating with the commercial team to manage contracts & orders. Supporting the sales team to maintain and increase sales. (Customer Services) Ensuring that purchase & sales orders are up to date and correct. Helping to plan collection/delivery/call off schedules. Helping to manage the supplier/customer order balance/call off spreadsheets, such as NFBC. Helping to manage the stock control and costings in conjunction with the Office Manager & outside warehouses/stores. Liaising with the commercial team and Logistics to ensure transport jobs/call offs are organised efficiently and effectively. Working with the quality/technical team to ensure that claims/complaints are dealt with in a timely and effective manner. Communicating with customers, suppliers, 3rd parties as necessary to ensure tasks are completed successfully. Covering the logistics function as necessary, such as during staff holidays. Helping with general administrative tasks pertaining to the supply chain. As required working in other areas of the business to ensure continuity and service levels are maintained. THE IDEAL CANDIDATE You will need to have a strong background in either planning/supply chain or sales coordination ideally gained within a Food Business. In addition:- Excellent communication and interpersonal skills - able to liaise effectively within the company and externally with all 3rd party service providers, and have strong customer service focus Strong IT skills. If this job is of interest and you would like to investigate further, apply TODAY! "Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants." Kandhu GDPR & Privacy Policy Statement Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.
Role overview ID: Entity: Vistry Region: Vistry Works Department: Technical Contract Type: Permanent - Full Time Job Location: Bristol, Avon Date Posted: 08.04.2024 We have a new opportunity for a Technical Coordinator to join our team within Vistry Bristol, at our Clifton office in Bristol. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multi task. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Se
May 04, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Works Department: Technical Contract Type: Permanent - Full Time Job Location: Bristol, Avon Date Posted: 08.04.2024 We have a new opportunity for a Technical Coordinator to join our team within Vistry Bristol, at our Clifton office in Bristol. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multi task. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Se
IT Service Continuity Coordinator Permanent role £50,000 pa - £65,000 pa South East England We are pleased to be recruiting for one of our financial services client based in South East England. They are currently looking to hire a professional with IT Service Continuity experience on a permanent basis. Purpose of the role: Ensure IT systems and services can effectively respond to and recover from disruptions, disasters, or unforeseen events. Develop, implement, and maintain IT Business Continuity Plans to safeguard the integrity and availability of IT infrastructure and data. Ensure documentation and processes are regularly updated and reviewed. Complete a review of the current BCP solution and make recommendations to improve or redesign. Ensure day-to-day BCP and backup services are giving the organisation the required coverage and identify and remediate any gaps. Technical Skills: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning. Strong communication and interpersonal skills to effectively convey BCP information to various stakeholders. Strong analytical and problem-solving skills, with attention to detail. Hands-on experience of backup solutions, preferably Commvault Hands-on experience of DR solutions such as Zerto Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Develop and maintain comprehensive IT Business Continuity Plans, ensuring alignment with organizational goals and industry best practices. Collaborate with relevant departments to gather input and ensure the inclusion of critical IT systems and processes in the overall BCP. Collaborate with IT teams and stakeholders to establish recovery objectives, priorities, and strategies. Conduct regular risk assessments to identify potential threats and vulnerabilities to IT systems. Analyse and prioritize risks, working closely with cybersecurity and risk management teams to address identified weaknesses. JBRP1_UKTJ
May 04, 2024
Full time
IT Service Continuity Coordinator Permanent role £50,000 pa - £65,000 pa South East England We are pleased to be recruiting for one of our financial services client based in South East England. They are currently looking to hire a professional with IT Service Continuity experience on a permanent basis. Purpose of the role: Ensure IT systems and services can effectively respond to and recover from disruptions, disasters, or unforeseen events. Develop, implement, and maintain IT Business Continuity Plans to safeguard the integrity and availability of IT infrastructure and data. Ensure documentation and processes are regularly updated and reviewed. Complete a review of the current BCP solution and make recommendations to improve or redesign. Ensure day-to-day BCP and backup services are giving the organisation the required coverage and identify and remediate any gaps. Technical Skills: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning. Strong communication and interpersonal skills to effectively convey BCP information to various stakeholders. Strong analytical and problem-solving skills, with attention to detail. Hands-on experience of backup solutions, preferably Commvault Hands-on experience of DR solutions such as Zerto Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Develop and maintain comprehensive IT Business Continuity Plans, ensuring alignment with organizational goals and industry best practices. Collaborate with relevant departments to gather input and ensure the inclusion of critical IT systems and processes in the overall BCP. Collaborate with IT teams and stakeholders to establish recovery objectives, priorities, and strategies. Conduct regular risk assessments to identify potential threats and vulnerabilities to IT systems. Analyse and prioritize risks, working closely with cybersecurity and risk management teams to address identified weaknesses. JBRP1_UKTJ
We are looking to recruit for a works coordinator for our established company based on the outskirts of Cardiff. The position will require the successful candidate to work in conjunction with the Operations Manager and team, administering both planned and reactive works. Company offers a fantastic working environment on-site within an established team. They offer a condensed working week with every other Friday off Duties include: Making telephone calls to schedule appointments for work to be carried out. Accurately maintaining spreadsheets and our online CRM database Effective deployment of offsite staff day-to-day. Dealing with client enquiries, booking appointments. Assisting in projects and scheduling tasks Liaising with field staff and assisting in scheduling work Potentially visiting sites to liaise with clients to book in appointments. Producing basic level drawings from sketches provided (basic AutoCAD work), Training will be provided on specific items company provides and potentially technical drawings. To support and work as a team. Skills: Minimum 5 GCSE's (A-C) Proficient in using Microsoft Word and Excel (experience of using CAD would be beneficial but not essential) Excellent computer skills and a technical mind set. Polite and confident telephone manner Strong attention to detail Benefits: Company bonus scheme (profit share) Every other Friday off Free onsite parking Company pension scheme Healthcare Plan Car driver preferred. Hours of work are 8.00am - 5.30pm with 45 minutes for lunch and every other Friday off
May 04, 2024
Full time
We are looking to recruit for a works coordinator for our established company based on the outskirts of Cardiff. The position will require the successful candidate to work in conjunction with the Operations Manager and team, administering both planned and reactive works. Company offers a fantastic working environment on-site within an established team. They offer a condensed working week with every other Friday off Duties include: Making telephone calls to schedule appointments for work to be carried out. Accurately maintaining spreadsheets and our online CRM database Effective deployment of offsite staff day-to-day. Dealing with client enquiries, booking appointments. Assisting in projects and scheduling tasks Liaising with field staff and assisting in scheduling work Potentially visiting sites to liaise with clients to book in appointments. Producing basic level drawings from sketches provided (basic AutoCAD work), Training will be provided on specific items company provides and potentially technical drawings. To support and work as a team. Skills: Minimum 5 GCSE's (A-C) Proficient in using Microsoft Word and Excel (experience of using CAD would be beneficial but not essential) Excellent computer skills and a technical mind set. Polite and confident telephone manner Strong attention to detail Benefits: Company bonus scheme (profit share) Every other Friday off Free onsite parking Company pension scheme Healthcare Plan Car driver preferred. Hours of work are 8.00am - 5.30pm with 45 minutes for lunch and every other Friday off
Retrofit Coordinator Job in Manchester / Hybrid Working Retrofit Coordinator job in Manchester, joining an expanding retrofit team of a reputable and established Architecture practice. This is a new service offering supported by their existing design and technical teams and you will lead on the coordination of retrofit projects for both high-rise and traditional buildings, enhancing energy efficiency and sustainability. The role offers a salary of up to 45,000 + Mileage + Hybrid Working + Progression. They are an architectural practice of 20, with long-standing client relationships, they have designed and delivered projects across residential, care home, commercial and leisure projects, refurb, maintenance and education. Now expanding into retrofit and sustainability projects, they have plans to grow this team over the next coming years. This role will closely with the Director and will play a pivotal role in leading their initial retrofit projects for Housing Association clients. Role & Responsibilities -Working in collaboration with contractors and consultants and the internal design/technical teams plan, manage, and executing multiple retrofit projects across The North and further afield across England when required - Coordinate on-site assessments, audits, and inspections to identify retrofit opportunities - Collaborate with internal teams to develop comprehensive retrofit plans and specifications - Develop accurate project budgets, cost estimates, and realistic timelines - Source and engage contractors, suppliers, and vendors to carry out retrofit work - Monitor project progress, ensuring regular updates to stakeholders and resolution of any issues - Ensure full compliance with industry standards and regulations - Cultivate strong relationships with clients, contractors and internal stakeholders to ensure effective delivery of projects - Use of Pashub and Elmhurst software / packages. Required Skills & Experience - Proven experience in delivering retrofit projects - Consultancy background or retrofit company - Level 5 Retrofit Coordinator Qualification - Ability to coordinate multiple projects - Proficient in Pashub and Elmhrst software / packages - Proficient in Microsoft Office. What you get back - Salary 35,000 - 45,000 (Negotiable) - Hybrid Working - Mileage 35per per mile - Regular social events - Pension scheme. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. Retrofit Coordinator Job in Manchester - Your Property Recruitment Specialists (Recruiter: Kelly Armour Job Ref: 14336)
May 04, 2024
Full time
Retrofit Coordinator Job in Manchester / Hybrid Working Retrofit Coordinator job in Manchester, joining an expanding retrofit team of a reputable and established Architecture practice. This is a new service offering supported by their existing design and technical teams and you will lead on the coordination of retrofit projects for both high-rise and traditional buildings, enhancing energy efficiency and sustainability. The role offers a salary of up to 45,000 + Mileage + Hybrid Working + Progression. They are an architectural practice of 20, with long-standing client relationships, they have designed and delivered projects across residential, care home, commercial and leisure projects, refurb, maintenance and education. Now expanding into retrofit and sustainability projects, they have plans to grow this team over the next coming years. This role will closely with the Director and will play a pivotal role in leading their initial retrofit projects for Housing Association clients. Role & Responsibilities -Working in collaboration with contractors and consultants and the internal design/technical teams plan, manage, and executing multiple retrofit projects across The North and further afield across England when required - Coordinate on-site assessments, audits, and inspections to identify retrofit opportunities - Collaborate with internal teams to develop comprehensive retrofit plans and specifications - Develop accurate project budgets, cost estimates, and realistic timelines - Source and engage contractors, suppliers, and vendors to carry out retrofit work - Monitor project progress, ensuring regular updates to stakeholders and resolution of any issues - Ensure full compliance with industry standards and regulations - Cultivate strong relationships with clients, contractors and internal stakeholders to ensure effective delivery of projects - Use of Pashub and Elmhurst software / packages. Required Skills & Experience - Proven experience in delivering retrofit projects - Consultancy background or retrofit company - Level 5 Retrofit Coordinator Qualification - Ability to coordinate multiple projects - Proficient in Pashub and Elmhrst software / packages - Proficient in Microsoft Office. What you get back - Salary 35,000 - 45,000 (Negotiable) - Hybrid Working - Mileage 35per per mile - Regular social events - Pension scheme. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. Retrofit Coordinator Job in Manchester - Your Property Recruitment Specialists (Recruiter: Kelly Armour Job Ref: 14336)
Job description To join our busy Events team, you will be a strong team player, an effective problem-solver and communicator, proficient in MS Office 365, possess CRM experience, with a strong technical knowledge of Zoom webinar. This is a busy and often demanding role and the ability to remain calm and perform under pressure is necessary. The role will demand flexibility with regard to hours, i.e., occasional early starts and late nights and you will need your own transport. You will be regularly liaising with business leaders within the industry so you must possess a calm, professional and confident approach at all times. Responsibilities: Provide general end-to-end support on the delivery of the full range of monthly events, including creating booking pages, setting up ticketing, handling delegate queries, sharing updates with the team, dealing with smaller venues, issuing delegate information, badging, event prep, onsite delegate registration and problem solving, venue co-ordination as well as post event wash-up tasks, such as delegate thank you emails and unpacking Oversee the successful delivery of courses, including in-person and virtual hosting, working with the Event Manager and Head of Events to schedule all sessions, liaise with trainers, coordinate marketing activity and all delegate liaison, ensuring all events are in-profit, and appropriate action is taken if this is not the case Ensure all event websites are drafted and live wherever possible, coordinate the upkeep of the events calendar and event status document, and ensure all wider team members and board members are sent calendar invites and details for forthcoming events Attend most monthly, Learn and all cornerstone events, overseeing delegate coordination, delegate trouble shooting and partnering meeting coordination (where applicable) to ensure smooth and successful delivery and outcomes Support the team on venue sourcing, new supplier & quotation sourcing as and when required Stay alert to new industry trends and flag up ideas in weekly team meetings for ways in which we can improve our operation Be an ambassador for the company values in an internal and external setting Technical skills: Ability to communicate professionally via email Strong working knowledge of Office 365 Database (CRM) experience Strong technical knowledge of Zoom webinar and ability to host, record and edit digital content as required Strong familiarity with digital media, particularly LinkedIn & Twitter Personal skills: Confident, positive and polite interpersonal skills Ability to perform well under pressure on-event, with a high level of initiative Organised and efficient with strong attention to detail Conscientious and hard-working Strong work ethic and results driven Ability to work independently as well as part of a close and busy team Project management Qualifications: Approx. 2 years experience in a similar role Excellent command of the English language, both verbal and written Educated up to A-Level standard or equivalent Five key skills: Ability to communicate professionally verbally and via email Organised and efficient with strong attention to detail Hard worker, with clear initiative to problem solve on-event Strong technical knowledge of Zoom webinar Ability to perform under pressure on-event Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job
May 04, 2024
Full time
Job description To join our busy Events team, you will be a strong team player, an effective problem-solver and communicator, proficient in MS Office 365, possess CRM experience, with a strong technical knowledge of Zoom webinar. This is a busy and often demanding role and the ability to remain calm and perform under pressure is necessary. The role will demand flexibility with regard to hours, i.e., occasional early starts and late nights and you will need your own transport. You will be regularly liaising with business leaders within the industry so you must possess a calm, professional and confident approach at all times. Responsibilities: Provide general end-to-end support on the delivery of the full range of monthly events, including creating booking pages, setting up ticketing, handling delegate queries, sharing updates with the team, dealing with smaller venues, issuing delegate information, badging, event prep, onsite delegate registration and problem solving, venue co-ordination as well as post event wash-up tasks, such as delegate thank you emails and unpacking Oversee the successful delivery of courses, including in-person and virtual hosting, working with the Event Manager and Head of Events to schedule all sessions, liaise with trainers, coordinate marketing activity and all delegate liaison, ensuring all events are in-profit, and appropriate action is taken if this is not the case Ensure all event websites are drafted and live wherever possible, coordinate the upkeep of the events calendar and event status document, and ensure all wider team members and board members are sent calendar invites and details for forthcoming events Attend most monthly, Learn and all cornerstone events, overseeing delegate coordination, delegate trouble shooting and partnering meeting coordination (where applicable) to ensure smooth and successful delivery and outcomes Support the team on venue sourcing, new supplier & quotation sourcing as and when required Stay alert to new industry trends and flag up ideas in weekly team meetings for ways in which we can improve our operation Be an ambassador for the company values in an internal and external setting Technical skills: Ability to communicate professionally via email Strong working knowledge of Office 365 Database (CRM) experience Strong technical knowledge of Zoom webinar and ability to host, record and edit digital content as required Strong familiarity with digital media, particularly LinkedIn & Twitter Personal skills: Confident, positive and polite interpersonal skills Ability to perform well under pressure on-event, with a high level of initiative Organised and efficient with strong attention to detail Conscientious and hard-working Strong work ethic and results driven Ability to work independently as well as part of a close and busy team Project management Qualifications: Approx. 2 years experience in a similar role Excellent command of the English language, both verbal and written Educated up to A-Level standard or equivalent Five key skills: Ability to communicate professionally verbally and via email Organised and efficient with strong attention to detail Hard worker, with clear initiative to problem solve on-event Strong technical knowledge of Zoom webinar Ability to perform under pressure on-event Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
May 04, 2024
Full time
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
An established provider of professional and bespoke warehouse location labels and warehouse signage is looking for a driven and confident Project Coordinator/Production Coordinator/Order Processing Specialist to join their expanding business based in Warrington. BASIC SALARY: £24,000 - £29,000 BENEFITS: 25 Days Holiday + Stats Pension Healthcare Free Parking LOCATION: Warrington COMMUTABLE LOCATIONS: Manchester, Wigan, Liverpool, Stockport, St Helens, Bolton, Preston JOB DESCRIPTION: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels The successful Project Coordinator/Production Coordinator will manage projects from point of sale through to delivery/installation and will be involved at every step throughout the project/order process. The process involves checking large amounts of information that is received in Excel format. You will enjoy checking data, designing labels using our software with attention to minor details. You will be communicating all aspects of the project directly with the customer and this part of "Project and Account Management" will be vital in making a success of the role. This is a role for someone who wants to see things through to the end and genuinely takes a pride in the work that they undertake. Your duties will include: Extensive use of Excel and manipulation of data sets. Designing, proofing, and producing labels and signage. Submitting data files ready for sign off, arranging and overseeing delivery / installation. Managing customer expectations and ensuring all data required is collected ahead of deadlines. Communicating daily with on-site installation teams, responding to their queries. PERSON REQUIREMENTS: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels We would be delighted to receive applications from down to earth individuals who have a strong, can-do attitude, a willingness to "get stuck in" and support the needs of the business. You may have a background in warehousing, manufacturing, or logistics or have worked in a production, order processing or project related role/ environment before. You will need: Strong communication skills in a fast-paced environment. Strength of character and the ability to work under pressure. A positive outlook and approachable nature. Strong organisation skills with attention to detail. The ability to deal with external stake holders across a broad range of job functions from Warehouse Assistants to General Managers. Honesty, integrity, and the willingness to be a team player. THE COMPANY: Established in 2006, we have consistently grown and now operate out of a large modern facility. Our team offers a professional, technical solution that enables improved efficiency and cost reduction to our customers. We have rapidly developed a significant foothold and an established reputation with the major players within the warehouse, distribution, and logistics markets. PROSPECTS: This role offers the chance to develop within a company displaying continued growth. Development within the role is a real possibility for someone who adopts a can-do attitude and is keen to learn all aspects of the business. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Warehouse Assistant, Production Manager, Production Assistant, Order Processing Administrator, Logistics Coordinator, Order Processor, Production Coordinator, Production Supervisor, Warehouse Supervisor, Production Administrator, Production Officer, Project Coordinator, Project Assistant - Printing, Shelving, Labels, Racking, Signage, Netting, Floor Marking, Manufacturer, Warehouse, Warehousing, Signs, Logistics. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO17631, Wallace Hind Selection
May 04, 2024
Full time
An established provider of professional and bespoke warehouse location labels and warehouse signage is looking for a driven and confident Project Coordinator/Production Coordinator/Order Processing Specialist to join their expanding business based in Warrington. BASIC SALARY: £24,000 - £29,000 BENEFITS: 25 Days Holiday + Stats Pension Healthcare Free Parking LOCATION: Warrington COMMUTABLE LOCATIONS: Manchester, Wigan, Liverpool, Stockport, St Helens, Bolton, Preston JOB DESCRIPTION: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels The successful Project Coordinator/Production Coordinator will manage projects from point of sale through to delivery/installation and will be involved at every step throughout the project/order process. The process involves checking large amounts of information that is received in Excel format. You will enjoy checking data, designing labels using our software with attention to minor details. You will be communicating all aspects of the project directly with the customer and this part of "Project and Account Management" will be vital in making a success of the role. This is a role for someone who wants to see things through to the end and genuinely takes a pride in the work that they undertake. Your duties will include: Extensive use of Excel and manipulation of data sets. Designing, proofing, and producing labels and signage. Submitting data files ready for sign off, arranging and overseeing delivery / installation. Managing customer expectations and ensuring all data required is collected ahead of deadlines. Communicating daily with on-site installation teams, responding to their queries. PERSON REQUIREMENTS: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels We would be delighted to receive applications from down to earth individuals who have a strong, can-do attitude, a willingness to "get stuck in" and support the needs of the business. You may have a background in warehousing, manufacturing, or logistics or have worked in a production, order processing or project related role/ environment before. You will need: Strong communication skills in a fast-paced environment. Strength of character and the ability to work under pressure. A positive outlook and approachable nature. Strong organisation skills with attention to detail. The ability to deal with external stake holders across a broad range of job functions from Warehouse Assistants to General Managers. Honesty, integrity, and the willingness to be a team player. THE COMPANY: Established in 2006, we have consistently grown and now operate out of a large modern facility. Our team offers a professional, technical solution that enables improved efficiency and cost reduction to our customers. We have rapidly developed a significant foothold and an established reputation with the major players within the warehouse, distribution, and logistics markets. PROSPECTS: This role offers the chance to develop within a company displaying continued growth. Development within the role is a real possibility for someone who adopts a can-do attitude and is keen to learn all aspects of the business. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Warehouse Assistant, Production Manager, Production Assistant, Order Processing Administrator, Logistics Coordinator, Order Processor, Production Coordinator, Production Supervisor, Warehouse Supervisor, Production Administrator, Production Officer, Project Coordinator, Project Assistant - Printing, Shelving, Labels, Racking, Signage, Netting, Floor Marking, Manufacturer, Warehouse, Warehousing, Signs, Logistics. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO17631, Wallace Hind Selection
Business Development Coordinator 28,000 - 33,000 + Training + Progression + Bonus Milton Keynes - Hybrid work Are you looking to join a business development team for one of the fastest growing energy companies in the UK with great potential for progression in the industry? Do you want to work with an ambitious team, who are looking for the successful candidate to join them on their exciting growth plans and progress into more senior roles in the future? This company are leading the way for independent power networks who due to recent investment and financial backing are seeing a period of substantial on-going growth. They have established themselves at the forefront of the market and are now poised to capitalise on that as they drive forward with their strategic business plan. This role will involve you assisting with BDM in different sectors, which can be a range of task like, helping with asset value calculations, preparations of infrastructure electrical connection bids, or general day to day administrative tasks. It is a home based job with occasional visits to their office near Milton Keynes. This is an opportunity for someone who wants to start their career in business development and be a part of a company with the makings to quadruple in size, becoming well-established in the power networks of this country. The role: helping with the asset value calculations and preparation. Assisting in the preparation of infrastructure electrical connection bids. Assist the BDM's with any day-to-day administrative tasks. The person: Strong administration skills Data analysis Full UK driving license To apply for this role or to be considered for further roles, please click "Apply Now" or contact Charlie Roe at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates
May 03, 2024
Full time
Business Development Coordinator 28,000 - 33,000 + Training + Progression + Bonus Milton Keynes - Hybrid work Are you looking to join a business development team for one of the fastest growing energy companies in the UK with great potential for progression in the industry? Do you want to work with an ambitious team, who are looking for the successful candidate to join them on their exciting growth plans and progress into more senior roles in the future? This company are leading the way for independent power networks who due to recent investment and financial backing are seeing a period of substantial on-going growth. They have established themselves at the forefront of the market and are now poised to capitalise on that as they drive forward with their strategic business plan. This role will involve you assisting with BDM in different sectors, which can be a range of task like, helping with asset value calculations, preparations of infrastructure electrical connection bids, or general day to day administrative tasks. It is a home based job with occasional visits to their office near Milton Keynes. This is an opportunity for someone who wants to start their career in business development and be a part of a company with the makings to quadruple in size, becoming well-established in the power networks of this country. The role: helping with the asset value calculations and preparation. Assisting in the preparation of infrastructure electrical connection bids. Assist the BDM's with any day-to-day administrative tasks. The person: Strong administration skills Data analysis Full UK driving license To apply for this role or to be considered for further roles, please click "Apply Now" or contact Charlie Roe at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates
Bristol Join us as a UK Technical Bid Coordinator to deliver innovative and compelling business winning propositions. This great opportunity enables you to forge relationships with a wide range of partners to craft MBDA's future contracts! Job Title: Technical Bid Lead - Future Systems Salary: Circa £55,000 + depending on experience Location: Bristol (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: Where possible, we will seek to accommodate a blended approach to on-site and remote working such as being onsite when necessary to work with people and collaborate, then working from home and around family commitments to be at your most efficient. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity: An opening in our Future Systems team has arisen to be take a leading role in our bid team and bid strategy. This role operates within one of several of the MBDA product lines in order to ensure excellence in bidding and new business activities. Day to day being involved in optimising a portfolio of concurrent and future bid activities, delivering product business cases to maximise probability of success. To achieve this you'll be collaborating with other MBDA teams including Sales & Business Development, Programmes, Technical and Finance. As well as ensuring excellence in each individual bid, the role plays a critical part in the long-term business. What we're looking for from you: The ability to form innovative solutions to challenging problems within short timescales Excellent judgement and stakeholder influencing skills A good understanding of the key bidding considerations across a number of stakeholders Excellent stakeholder management, both internally and externally Ideally knowledge of the defence sector Good problem solving skills used in real time an in an ambiguous environment Direct experience either leading or writing bids of a technical nature; preferably in the context of engineering development work Able to work in a dynamic environment with the multiple bidding activities at once Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 03, 2024
Full time
Bristol Join us as a UK Technical Bid Coordinator to deliver innovative and compelling business winning propositions. This great opportunity enables you to forge relationships with a wide range of partners to craft MBDA's future contracts! Job Title: Technical Bid Lead - Future Systems Salary: Circa £55,000 + depending on experience Location: Bristol (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: Where possible, we will seek to accommodate a blended approach to on-site and remote working such as being onsite when necessary to work with people and collaborate, then working from home and around family commitments to be at your most efficient. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity: An opening in our Future Systems team has arisen to be take a leading role in our bid team and bid strategy. This role operates within one of several of the MBDA product lines in order to ensure excellence in bidding and new business activities. Day to day being involved in optimising a portfolio of concurrent and future bid activities, delivering product business cases to maximise probability of success. To achieve this you'll be collaborating with other MBDA teams including Sales & Business Development, Programmes, Technical and Finance. As well as ensuring excellence in each individual bid, the role plays a critical part in the long-term business. What we're looking for from you: The ability to form innovative solutions to challenging problems within short timescales Excellent judgement and stakeholder influencing skills A good understanding of the key bidding considerations across a number of stakeholders Excellent stakeholder management, both internally and externally Ideally knowledge of the defence sector Good problem solving skills used in real time an in an ambiguous environment Direct experience either leading or writing bids of a technical nature; preferably in the context of engineering development work Able to work in a dynamic environment with the multiple bidding activities at once Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Are you currently on the lookout for a fast-paced Sales Coordinator, Account Manager or Business Development role? Would you be excited by the prospect of joining a financially secure industry leader who are continuing to grow in the current climate? You may already have experience in Sales, Key Account Management or Technical Sales and be looking for a new challenge? Ideally you would already have some existing Sales experience in the waste, recycling, cleaning, Drainage, plumbing, Industrial cleaning or Removals areas. This role would be well suited to individuals who are proactive, organised and technically minded, with a keen interest in Sales and building relationships with customers. Right Now Group are currently partnered with an industry leader looking to take on an enthusiastic Business Development Manager to work with new and existing clients, establishing and building new relationships and to support with the growing of an account base of customers. This company offers exceptional training, no fixed KPI's, flexible working hours and full autonomy of target customers in a largely untapped area of their business! Job Type: Full-Time Permanent Job Title: Business Development Manager Salary: £35k-£45k + OTE Hours: Monday to Friday Location: Field Based - Thames Valley region Role Responsibilities: Manage own sales territory in relation to sales development, journey planning and decision making in line with company targets and requirements Maintain and develop a portfolio of key clients and networks displaying, promoting and selling various services within the individual territory to achieve maximum sales Jointly work with sales teams across the business to discuss lead sharing and business development opportunities Pro-actively promote and carry out on site assessments in line with company objectives, Control of all administration in relation to the activity on the territory in line with company requirements, Produce realistic quotations understanding the requirements surrounding health and safety and logistical costs Attendance at trade, end user exhibitions and open day events in line with the company objectives Desirable: Previous work experience within Sales, account management or within similar fields Previous exposure to the Recycling industry/Waste Management/Cleaning services/Drainage or Plumbing/ Industrial cleaning Ability to manage your own time and to use your initiative Flexible nature and strong work ethic Good IT skills- including Word, Excel, PowerPoint and Outlook Confident and engaging communication skills Full driving license (essential due to the nature of the role)
May 03, 2024
Full time
Are you currently on the lookout for a fast-paced Sales Coordinator, Account Manager or Business Development role? Would you be excited by the prospect of joining a financially secure industry leader who are continuing to grow in the current climate? You may already have experience in Sales, Key Account Management or Technical Sales and be looking for a new challenge? Ideally you would already have some existing Sales experience in the waste, recycling, cleaning, Drainage, plumbing, Industrial cleaning or Removals areas. This role would be well suited to individuals who are proactive, organised and technically minded, with a keen interest in Sales and building relationships with customers. Right Now Group are currently partnered with an industry leader looking to take on an enthusiastic Business Development Manager to work with new and existing clients, establishing and building new relationships and to support with the growing of an account base of customers. This company offers exceptional training, no fixed KPI's, flexible working hours and full autonomy of target customers in a largely untapped area of their business! Job Type: Full-Time Permanent Job Title: Business Development Manager Salary: £35k-£45k + OTE Hours: Monday to Friday Location: Field Based - Thames Valley region Role Responsibilities: Manage own sales territory in relation to sales development, journey planning and decision making in line with company targets and requirements Maintain and develop a portfolio of key clients and networks displaying, promoting and selling various services within the individual territory to achieve maximum sales Jointly work with sales teams across the business to discuss lead sharing and business development opportunities Pro-actively promote and carry out on site assessments in line with company objectives, Control of all administration in relation to the activity on the territory in line with company requirements, Produce realistic quotations understanding the requirements surrounding health and safety and logistical costs Attendance at trade, end user exhibitions and open day events in line with the company objectives Desirable: Previous work experience within Sales, account management or within similar fields Previous exposure to the Recycling industry/Waste Management/Cleaning services/Drainage or Plumbing/ Industrial cleaning Ability to manage your own time and to use your initiative Flexible nature and strong work ethic Good IT skills- including Word, Excel, PowerPoint and Outlook Confident and engaging communication skills Full driving license (essential due to the nature of the role)
Job Title - Marketing Coordinator Salary - £30 - £40K PA Location - Remote The Client - Curo are Partnering with an IT Company whose aim is to unite global businesses with powerful, scalable IT, to synchronise users, groups and contacts between directories, quickly, simply and affordably. Their toolkit enables seamless large-scale identity synchronisation, and helps organisations with hundreds of thousands of users, groups and contacts migrate their data with less downtime and disruption - saving them valuable time and money in the process. The company is forward thinking, and employees benefit from remote and flexible working. The Candidate - This role would suit a motivated Marketing professional, with excellent copy writing experience. This is a fantastic opportunity for a creative individual, to carve out a position, within a forward thinking tech organisation. In addition to creative copy writing the successful candidate will have the ability to ensure the team, keep to their promises with any information requests, to ensure that marketing communications are delivered consistently, and on time. The company has never had a dedicated Marketing person before, so there is a lot of scope for creative input. Previous Tech Sector experience would be beneficial. This role would suit someone who has been in a broad Marketing role, for a smaller organisation. You will work closely with the Sales Team, who have up until now been supporting with Marketing activities. The Role - A key focus of this role will be to define and set up a consistent Marketing Calendar, to ensure that the business develops their Marketing Communications throughout the Year. This will include writing engaging Copy, Blogs, and Articles for the companies various websites, to keep the content fresh and engaging. You will be tasked with ensuring new products and wins are celebrated on the appropriate social media platforms, to increase traffic and engagement. You will be the key contact for the 3rd Party Marketing Agency, and work with them on PPC, and also coordinate Events & Webinars. Duties - Ensure the online presence remains fresh and engaging across all platforms. This involves regularly updating content to reflect new product features, successes, and developments. Collaborate with the 3rd party marketing agency to craft compelling social media content that aligns with our brand messaging and objectives. Assist in the creation of impactful marketing collateral tailored to the companies brands, ensuring materials effectively communicate the value proposition to our target audience. Contribute to the refinement of technical and sales documentation to ensure accuracy and clarity, supporting our sales efforts and enhancing customer understanding. Collaborate closely with our marketing agency to optimize PPC campaigns, maximizing our reach and effectiveness in targeted markets. Engage with directors, product owners, and sales teams through interviews to gather valuable insights and information for content creation and strategy development. Facilitate the coordination of our participation in industry events, including securing speaking engagements and sponsorships, to enhance our visibility and reputation within our sector. Assist in the planning and execution of webinars and other promotional events aimed at raising awareness and driving engagement with our products and services. We are keen to move swiftly on this role, and look forward to receiving your application. To apply for this Marketing Coordinator permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
May 03, 2024
Full time
Job Title - Marketing Coordinator Salary - £30 - £40K PA Location - Remote The Client - Curo are Partnering with an IT Company whose aim is to unite global businesses with powerful, scalable IT, to synchronise users, groups and contacts between directories, quickly, simply and affordably. Their toolkit enables seamless large-scale identity synchronisation, and helps organisations with hundreds of thousands of users, groups and contacts migrate their data with less downtime and disruption - saving them valuable time and money in the process. The company is forward thinking, and employees benefit from remote and flexible working. The Candidate - This role would suit a motivated Marketing professional, with excellent copy writing experience. This is a fantastic opportunity for a creative individual, to carve out a position, within a forward thinking tech organisation. In addition to creative copy writing the successful candidate will have the ability to ensure the team, keep to their promises with any information requests, to ensure that marketing communications are delivered consistently, and on time. The company has never had a dedicated Marketing person before, so there is a lot of scope for creative input. Previous Tech Sector experience would be beneficial. This role would suit someone who has been in a broad Marketing role, for a smaller organisation. You will work closely with the Sales Team, who have up until now been supporting with Marketing activities. The Role - A key focus of this role will be to define and set up a consistent Marketing Calendar, to ensure that the business develops their Marketing Communications throughout the Year. This will include writing engaging Copy, Blogs, and Articles for the companies various websites, to keep the content fresh and engaging. You will be tasked with ensuring new products and wins are celebrated on the appropriate social media platforms, to increase traffic and engagement. You will be the key contact for the 3rd Party Marketing Agency, and work with them on PPC, and also coordinate Events & Webinars. Duties - Ensure the online presence remains fresh and engaging across all platforms. This involves regularly updating content to reflect new product features, successes, and developments. Collaborate with the 3rd party marketing agency to craft compelling social media content that aligns with our brand messaging and objectives. Assist in the creation of impactful marketing collateral tailored to the companies brands, ensuring materials effectively communicate the value proposition to our target audience. Contribute to the refinement of technical and sales documentation to ensure accuracy and clarity, supporting our sales efforts and enhancing customer understanding. Collaborate closely with our marketing agency to optimize PPC campaigns, maximizing our reach and effectiveness in targeted markets. Engage with directors, product owners, and sales teams through interviews to gather valuable insights and information for content creation and strategy development. Facilitate the coordination of our participation in industry events, including securing speaking engagements and sponsorships, to enhance our visibility and reputation within our sector. Assist in the planning and execution of webinars and other promotional events aimed at raising awareness and driving engagement with our products and services. We are keen to move swiftly on this role, and look forward to receiving your application. To apply for this Marketing Coordinator permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
We have a great opportunity for a Site Customer Service Manager to join our team within Vistry East London, at our sites in Enfield and Barking. As our Site Customer Service Manager, you will be responsible for leading the teams to deliver a 5 process and to ensure that the Customer Journey flows smoothly. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality IT Literate Good people management skills Excellent written and verbal communication skills - engaging with customers, suppliers, partners Pro-active approach with the ability to work independently and as part of a team Technical knowledge and experience, preferably from trade background or with defect experience Strong relationship building and decision-making skills Problem-solving skills Pro-active approach with the ability to work independently and as part of a team Methodical approach & tenacious attention to detail Ability to organise and prioritise effectively Ability to motivate and leading subcontractors and maintenance operatives Knowledge of Standards (National Housebuilding Council, British Standards, Building Regulations) as well as an understanding of the design process Good understanding of the legal framework associated with purchasing a property including the most recent Consumer Code Keep up to date with relevant industry practices Housebuillding or Regeneration schemes Ability to determine what is or is not a defect Customer Services within a development arena Relationship building with subcontractors and suppliers Sequencing of works Complaint handling Desirable CSCS Card NHBC Introduction to Housebuilding Course Defects Awareness More about the Site Customer Service Manager role Ensure any Customer complaints are fully investigated and resolved promptly and efficiently Provide information to the Head of Customer Service / Director, and any other relevant Manager regarding inspections carried out, including recurring defects and poor workmanship. Carry out visit to customers' homes to review reported defects / poor workmanship / queries, determine course of action as required. Instruct Subcontractors/Trades as required. Ensure Customer is fully updated with actions and time scales. Advise Coordinators of any instructions to be directed to specific Sub-Contractors/Operative and details of any materials required for remedial work that require ordering. Monitor contractors and Customer Service Technicians whilst remedial works are being undertaken. Oversee the work carried out by the Maintenance team and ensure they attain the expectations of the company. Update InFocus regularly with appointments, notes and close down jobs. Update weekly spreadsheet and return in a timely manner. Keep adequate records for costing purposes. Complete white box welcome packs and kitchen boxes. Ensure all keys are clearly labelled with bespoke key fobs. Complete packs for HA/SO plots. Check units 24hrs before completion and ensure all gifts are on display, bows are on doors and unit is clean. Visit/contact customers 24hrs after legal completion and occupation. Provide feedback of any ongoing problems with design and workmanship or any potential financial risk to all relevant personnel. Attend Client Meetings and Subcontractor Meetings. Ensure the groups Health and Safety policy is adhered to at all times and implement Method Statements and Risk Assessments appertaining to the remedial works. Assist the Coordinators in gaining resolutions to Customer queries. Attend Meet the Builder meetings with Development, Sales, and Site to provide overview and information of the development and roles. Undertake Home Tours as and when required on one-to-one basis with Customer prior to legal Completion. Review the performance of the sub-contractors and keep Head of Customer Service fully informed of any problem areas. Liaise with all relevant departments as necessary. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 03, 2024
Full time
We have a great opportunity for a Site Customer Service Manager to join our team within Vistry East London, at our sites in Enfield and Barking. As our Site Customer Service Manager, you will be responsible for leading the teams to deliver a 5 process and to ensure that the Customer Journey flows smoothly. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality IT Literate Good people management skills Excellent written and verbal communication skills - engaging with customers, suppliers, partners Pro-active approach with the ability to work independently and as part of a team Technical knowledge and experience, preferably from trade background or with defect experience Strong relationship building and decision-making skills Problem-solving skills Pro-active approach with the ability to work independently and as part of a team Methodical approach & tenacious attention to detail Ability to organise and prioritise effectively Ability to motivate and leading subcontractors and maintenance operatives Knowledge of Standards (National Housebuilding Council, British Standards, Building Regulations) as well as an understanding of the design process Good understanding of the legal framework associated with purchasing a property including the most recent Consumer Code Keep up to date with relevant industry practices Housebuillding or Regeneration schemes Ability to determine what is or is not a defect Customer Services within a development arena Relationship building with subcontractors and suppliers Sequencing of works Complaint handling Desirable CSCS Card NHBC Introduction to Housebuilding Course Defects Awareness More about the Site Customer Service Manager role Ensure any Customer complaints are fully investigated and resolved promptly and efficiently Provide information to the Head of Customer Service / Director, and any other relevant Manager regarding inspections carried out, including recurring defects and poor workmanship. Carry out visit to customers' homes to review reported defects / poor workmanship / queries, determine course of action as required. Instruct Subcontractors/Trades as required. Ensure Customer is fully updated with actions and time scales. Advise Coordinators of any instructions to be directed to specific Sub-Contractors/Operative and details of any materials required for remedial work that require ordering. Monitor contractors and Customer Service Technicians whilst remedial works are being undertaken. Oversee the work carried out by the Maintenance team and ensure they attain the expectations of the company. Update InFocus regularly with appointments, notes and close down jobs. Update weekly spreadsheet and return in a timely manner. Keep adequate records for costing purposes. Complete white box welcome packs and kitchen boxes. Ensure all keys are clearly labelled with bespoke key fobs. Complete packs for HA/SO plots. Check units 24hrs before completion and ensure all gifts are on display, bows are on doors and unit is clean. Visit/contact customers 24hrs after legal completion and occupation. Provide feedback of any ongoing problems with design and workmanship or any potential financial risk to all relevant personnel. Attend Client Meetings and Subcontractor Meetings. Ensure the groups Health and Safety policy is adhered to at all times and implement Method Statements and Risk Assessments appertaining to the remedial works. Assist the Coordinators in gaining resolutions to Customer queries. Attend Meet the Builder meetings with Development, Sales, and Site to provide overview and information of the development and roles. Undertake Home Tours as and when required on one-to-one basis with Customer prior to legal Completion. Review the performance of the sub-contractors and keep Head of Customer Service fully informed of any problem areas. Liaise with all relevant departments as necessary. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Customer Service Co-ordinator Maesteg Salary: Up to 24k + Bonus Are you passionate about delivering outstanding customer service? Would you like to join a global business with opportunities for career advancement? If so, this role could be perfect for you. About the Role We are currently seeking enthusiastic Customer Support Co-ordinator to join the commercial team of a rapidly growing manufacturing business in Maesteg. The company has recently expanded its operations and invested in state-of-the-art facilities, offering a fantastic opportunity to be part of a dynamic team. Key Responsibilities Build and maintain strong relationships with clients Prepare and process customer quotations and orders Take ownership of customer queries, seeing them through from start to finish. Check technical information and pricing using data sheets. Liaise with internal departments to ensure smooth processes. Represent the company as an ambassador both internally and externally. Ideal Candidate Previous experience in a customer service role, ideally within manufacturing, construction, or a similar industry. Familiarity with CRM systems. Strong interpersonal skills with a passion for customer interaction. Process-oriented mindset with excellent time management and attention to detail. If you are looking for a role where you can make a real impact on customer satisfaction and be part of a business that values and nurtures talent, we'd love to hear from you.
May 03, 2024
Full time
Customer Service Co-ordinator Maesteg Salary: Up to 24k + Bonus Are you passionate about delivering outstanding customer service? Would you like to join a global business with opportunities for career advancement? If so, this role could be perfect for you. About the Role We are currently seeking enthusiastic Customer Support Co-ordinator to join the commercial team of a rapidly growing manufacturing business in Maesteg. The company has recently expanded its operations and invested in state-of-the-art facilities, offering a fantastic opportunity to be part of a dynamic team. Key Responsibilities Build and maintain strong relationships with clients Prepare and process customer quotations and orders Take ownership of customer queries, seeing them through from start to finish. Check technical information and pricing using data sheets. Liaise with internal departments to ensure smooth processes. Represent the company as an ambassador both internally and externally. Ideal Candidate Previous experience in a customer service role, ideally within manufacturing, construction, or a similar industry. Familiarity with CRM systems. Strong interpersonal skills with a passion for customer interaction. Process-oriented mindset with excellent time management and attention to detail. If you are looking for a role where you can make a real impact on customer satisfaction and be part of a business that values and nurtures talent, we'd love to hear from you.