29 jobs found

Overview At myPOS, we're all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone. myPOS is a partner in growth, offering free multicurrency accounts and powerful e-commerce tools to support business owners of all sizes and aspiring entrepreneurs. About the role We are seeking a Payroll Director who will take full end-to-end ownership of payroll across all countries and employment models at myPOS and across our acquisitions. This is a senior leadership role with single-point accountability for payroll accuracy, timeliness, compliance, governance, and payroll systems across a fast-growing, PE-backed fintech operating in more than 10 European countries, including Bulgaria, the UK, France, Italy, Ireland, the Netherlands, Austria, Hungary and Belgium, employing approximately 1,100 people. Leading a team of payroll experts, the Global Payroll Director will act as the authoritative voice on payroll across HR, Finance, Tax, Benefits, and external providers. A core part of the mandate is the design and implementation of a controlled, auditable, and scalable global payroll operating model, including the global rollout of a new payroll system that will serve as the company's core payroll and workforce platform. This role requires deep international payroll expertise, strong financial and tax understanding, and the confidence to set boundaries, enforce controls, and challenge existing processes where required. What you'll do Act as the most senior payroll authority in the organisation, with end-to-end ownership of payroll across all countries, employment types, and payroll providers; Ensure payroll is processed accurately, on time, and in full compliance every cycle; Serve as the final escalation point for payroll failures, compliance risks, and regulatory issues; Design and enforce a robust global payroll governance framework, including clear RACI across HR, Finance, Tax, Country Managers, and external providers; Establish controlled, auditable processes for payroll inputs, validations, approvals, bonuses, commissions, and exceptions; Ensure payroll processes are fully audit-ready, with clear documentation, approvals, and audit trails; Ensure full compliance with local labour law, payroll tax, and statutory requirements across all countries; Partner closely with Finance, Accounting, and Tax to validate payroll tax treatments and statutory filings, manage statutory filings and reporting, and resolve complex cross-border or variable pay issues; Resolve complex payroll issues related to variable pay, commissions, and cross-border employment; Proactively identify and mitigate payroll-related regulatory and financial risks; Lead the global implementation of a new payroll provider and system across all countries; Oversee integration with HRIS, finance systems, commission tracking tools, and benefits platforms; Drive automation, data integrity, and system-based controls across payroll processes; Own vendor governance, SLAs, performance management, and issue resolution for all payroll providers; Redesign payroll processes to support scale, consistency, and control across geographies; Define and implement a sustainable global payroll operating model for 2026 and beyond, including in-house versus outsourced components and shared services opportunities; Lead, develop, and coach the internal payroll team and manage external partners; Own the administration and governance of employee benefits across all countries; Establish consistent global principles for benefits while ensuring local market competitiveness, legal compliance, and scalability; Partner with HR and Finance to ensure equity, cost control, and transparency of benefits offerings across geographies. What we look for 10+ years of payroll experience, with significant depth in international, multi-country payroll; Proven experience operating payroll across multiple European jurisdictions; Strong knowledge of payroll tax, statutory compliance, and labour law interactions; Experience with commission-heavy or variable pay structures; Proven track record of leading at least one major payroll system implementation; Demonstrated experience designing and implementing payroll governance, controls, and approval frameworks; Experience in regulated, high-risk environments such as fintech, financial services, payments, or similar; Comfortable operating at senior leadership level and challenging stakeholders where payroll controls or compliance are at risk; Strong sense of ownership, accountability, and risk awareness; Structured, detail-oriented, and audit-focused, with the ability to think strategically and long-term; Able to bring discipline, predictability, and trust to payroll operations. Why you should join myPOS Vibrant international team operating in hi-tech environment; Annual salary reviews, promotions and performance bonuses; myPOS Academy for upskilling and training; Unlimited access to courses on LinkedIn Learning; Annual individual training and development budget; Refer a friend bonus as we know that working with friends is fun; Teambuilding, social activities and networks on a multi-national level. What we offer Business Healthcare Plan; Dental Insurance; Group Life Assurance. Who we are Since 2014 we've been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you're at the counter, selling online, or on themove, we've got businesses covered with smart, accessible and affordable solutions that keep things easy. Our mission? It's simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past. Equal opportunity myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances. Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!

Job Description We are seeking an experienced EU regulatory lawyer to join the Practical Law team. Practical Law is a leading online know-how service providing expert-created, practical maintained content to help legal professionals work smarter and advise with confidence. Practical Law is part of Thomson Reuters, one of the world's most trusted providers of answers across law, tax, compliance, government and media. Practical Law editors are experienced legal professionals who sit at the intersection of law, technology and the development of AI-driven legal solutions, such as CoCounsel. Practical Law content is written in English and therefore fluency in written and spoken English is essential for this role. As a Senior Specialist Legal Editor, you will use your technical expertise and substantial experience as a practising lawyer in regulatory law and practice in the EU to create and maintain insightful and customer focused content for online publication, and to support the development of Thomson Reuters AI powered legal solutions. Working in a supportive team of highly experienced colleagues, you will deal with a breadth of interesting work. About the Role Major Responsibilities and Accountabilities: Working with your Director, you are responsible for: Researching, writing and maintaining clear, current, and practical legal content aligned with market practice and customer needs, and business objectives. Reviewing and editing content written by others, whether by colleagues or external expert contributors. Keeping up to date with legal, practice and market developments to ensure content remains accurate, relevant and aligned with business objectives. Using your legal expertise to support the development of customer focused Thomson Reuters' AI powered legal solutions. Using your legal expertise and editorial skills to support the development and application of internal AI editorial tools. Ensuring that you develop and maintain an excellent understanding of the legal market, our customers and their emerging needs, and competitors. This includes: interacting effectively with customers, consultation boards and contributors; and working with all parts of the business to deliver insight into business strategies, other products, sales, marketing, and technology development. Attending training events, conferences and talks and otherwise networking with customers and potential customers and with industry leaders. Helping with the development of Practical Law EU content and, more generally with the development of Practical Law. Using your specialist legal knowledge to assist the wider Thomson Reuters team, working with product management, sales, marketing, and technology functions where necessary. About You Mandatory Skills and Experience: You're a fit for the role if you are an EU qualified lawyer with excellent writing and communication skills in English and have: At least 5 years' post qualification experience working as a regulatory lawyer in the EU (preferably (but not essential) with expertise of working in capital markets/financial regulation in France or Germany). Substantial experience of EU regulation law and practice. Excellent writing and communication skills in English, and a passion for writing about legal practice accurately, concisely and in plain English. A collaborative mindset with the ability to work effectively independently and in teams. Strong technical skills and the ability to effectively utilise various tools, including generative AI technologies, to enhance productivity and accuracy. Adaptability and flexibility to work on diverse projects and tasks within the generative AI space as well as new and emerging technologies. A curious mindset, including about the increasing intersection of AI and legal practice, adaptable and open to change. Experience of using AI tools in legal work. Excellent knowledge of online research databases. Comfortable working with ambiguity and in a matrixed environment and proven ability to build strong relationships and collaborate with diverse teams of people who bring different perspectives and lived experiences to the business. Desirable Skills and Experience: Proficient translation skills to effectively translate legal documentation from French or German to English and vice versa. Expertise in the law relating to capital markets or financial regulation in France or Germany. Education/Certification Required Must be an EU qualified lawyer. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real world solutions. Our Grow My Way programming and skills first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on

# Our Privacy Statement & Cookie Policy Job DescriptionWe are seeking an experienced EU regulatory lawyer to join the Practical Law team.Practical Law is a leading online know-how service providing expert-created, practical maintained content to help legal professionals work smarter and advise with confidence. Practical Law is part of Thomson Reuters, one of the world's most trusted providers of answers across law, tax, compliance, government and media. Practical Law editors are experienced legal professionals who sit at the intersection of law, technology and the development of AI-driven legal solutions, such as CoCounsel. Practical Law content is written in English and therefore fluency in written and spoken English is essential for this role.As a Senior Specialist Legal Editor, you will use your technical expertise and substantial experience as a practising lawyer in regulatory law and practice in the EU to create and maintain insightful and customer-focused content for online publication, and to support the development of Thomson Reuters AI-powered legal solutions. Working in a supportive team of highly experienced colleagues, you will deal with a breadth of interesting work. About the Role Major Responsibilities and Accountabilities: Working with your Director, you are responsible for: Researching, writing and maintaining clear, current, and practical legal content aligned with market practice and customer needs, and business objectives. Reviewing and editing content written by others, whether by colleagues or external expert contributors. Keeping up to date with legal, practice and market developments to ensure content remains accurate, relevant and aligned with business objectives. Using your legal expertise to support the development of customer-focused Thomson Reuters' AI-powered legal solutions. Using your legal expertise and editorial skills to support the development and application of internal AI editorial tools. Ensuring that you develop and maintain an excellent understanding of the legal market, our customers and their emerging needs, and competitors. This includes: + interacting effectively with customers, consultation boards and contributors; and + working with all parts of the business to deliver insight into business strategies, other products, sales, marketing, and technology development. Attending training events, conferences and talks and otherwise networking with customers and potential customers and with industry leaders. Helping with the development of Practical Law EU content and, more generally with the development of Practical Law. Using your specialist legal knowledge to assist the wider Thomson Reuters team, working with product management, sales, marketing, and technology functions where necessary. About You Mandatory Skills and Experience: You're a fit for the role if you are an EU qualified lawyer with excellent writing and communication skills in English and have: At least 5 years' post-qualification experience working as a regulatory lawyer in the EU (preferably (but not essential) with expertise of working in capital markets/financial regulation in France or Germany). Substantial experience of EU regulation law and practice. Excellent writing and communication skills in English, and a passion for writing about legal practice accurately, concisely and in plain English. A collaborative mindset with the ability to work effectively independently and in teams. Strong technical skills and the ability to effectively utilise various tools, including generative AI technologies, to enhance productivity and accuracy. Adaptability and flexibility to work on diverse projects and tasks within the generative AI space as well as new and emerging technologies. A curious mindset, including about the increasing intersection of AI and legal practice, adaptable and open to change. Experience of using AI tools in legal work. Excellent knowledge of online research databases. Comfortable working with ambiguity and in a matrixed environment and proven ability to build strong relationships and collaborate with diverse teams of people who bring different perspectives and lived experiences to the business. Desirable Skills and Experience: Proficient translation skills to effectively translate legal documentation from French or German to English and vice versa. Expertise in the law relating to capital markets or financial regulation in France or Germany. Education/Certification Required: Must be an EU qualified lawyer. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer

Due to recent and future growth plans, an exciting opportunity has arisen for an experienced Social Media Coordinator wishing to join a busy and expanding global brand owner and licensing specialist, working with a diverse and industry-leading portfolio of fashion and sports brands. Are you passionate about social media and all things digital and are currently working in the social media. Our client is looking for a Brand Social Media coordinator. The role would be based 5 days a week in the office in London. Reporting to the Group Marketing & Communications Director. Working collaboratively within the digital marketing and content team, this role will own the group social media organic and paid strategy to include content creation, growth and engagement and implementation of scheduling on the brands social media sites. You will own the amplification of social media campaigns across the business to drive traffic to brand sites and generate revenue by defining the brands 'worlds' and digital landscape to the consumer. You will be the guardian of our tone of voice and have a remit of all social channels including the development of channels not yet utilised by the business The ideal candidate will have a strong fashion background Job Description: As a Social Media Co-ordinator, your responsibilities would include: Develop and implement a comprehensive organic and paid social media strategy by channel that aligns with the brand's goals and marketing objectives. Set key performance indicators (KPIs) and track performance to measure the success of social media campaigns and strategies. Stay ahead of social media trends, platform updates, and emerging technologies to keep the brand's social media presence fresh and competitive. Create, curate, and manage high-quality, engaging content (text, image, video) across all social media platforms, including Instagram, Facebook, Twitter, TikTok, and emerging platforms. Plan and execute social media campaigns for product launches, promotions, collaborations, and other brand initiatives. Utilise social media advertising tools (e.g., Facebook Ads, Instagram Ads) to amplify campaigns and reach target audiences. Stay informed on competitor activity and industry benchmarks to continually refine the brand's social media strategy. Integrate AI tools into planning and scheduling. Collaborate with influencers, brand ambassadors, and other partners to amplify the brand's reach and visibility. Work closely with the marketing, PR, and e-commerce teams to ensure social media content supports overall business objectives. In line with trade calendar and ecommerce team highlight new arrivals, best-sellers, and seasonal collections in social media content. Monitor, analyse, and report on social media performance using tools such as Google Analytics, Hootsuite, and native platform analytics. Education & Experience: Bachelor's degree in Marketing, Communications, Fashion, or a related field. Minimum of 3 years of experience in social media management, preferably within the fashion or lifestyle industries. Deep understanding of social media platforms, algorithms, and best practices. Strong visual aesthetic with experience in fashion photography, videography, and content creation. Proficiency in social media management tools (e.g., Hootsuite, Sprout Social) and analytics platforms. Experience with social media advertising and a track record of driving measurable results. Ability to manage multiple projects and deadlines in a fast-paced environment. Creative thinker with a passion for fashion and a keen eye for trends. Self-motivated and proactive, with a solution-oriented mindset. Excellent written and verbal communication skills Preferred Qualifications: Experience working with e-commerce platforms and understanding of online retail dynamics. Familiarity with influencer marketing strategies and tools. Basic graphic design skills and proficiency in tools like Adobe Creative Suite (Photoshop, Illustrator). WE ARE HERE TO SUPPORT YOU EVERY STEP OF THE WAY IN YOUR PURSUIT OF A NEW CAREER OPPORTUNITY. WE VALUE THE TIME, ENERGY AND COMMITMENT YOU WILL BE MAKING THROUGHOUT THE ENTIRE PROCESS AND WE AIM TO ENSURE YOU HAVE FULL VISIBILITY AT EVERY STAGE.

Wellness Editor, Good Housekeeping Institute (12 Month FTC) London, United Kingdom (Hybrid) Job Description The Role The Good Housekeeping institute tests hundreds of wellness products every year, from gym equipment to fitness trackers, so we can recommend the very best on the market to our readers. We're looking for a Wellness Editor to join the GHI content team to continue to build our trusted reputation in this area, focusing on new health and fitness launches, sexual wellness, supplements, products to support women in perimenopause and menopause, and more. In this role, you will transform the results of our wellness testing into engaging, quality content that expands our online product review and ecommerce offering. You'll be in the know on the latest health and fitness product launches and trends and will work with the testing team to make sure we're reviewing the right products for our readers. You will be responsible for helping GH readers understand which wellness products are worth buying and why. You will also support the GHI Director of Content with proofing and optimising product review content from across the team. Main Duties Help drive the wellness testing calendar to ensure we're testing the right products for the GH audience, using data and editorial insights to inform your decisions. Write informative and engaging product review roundups and buying guides. Work with the GHI accreditation team to ensure the testing and content calendars deliver on our commercial objectives. Be the GHI's wellness expert across print, video, social and newsletter content. Brainstorm creative new ways to present our testing results, from first-person pieces to wider seasonal roundups. Help to edit copy and provide quality control for the writers in the GHI content team, requiring excellent attention to detail and a knowledge of what works for different platforms, from Discover to newsletter. Ensure all content is fully optimised for ecommerce, making sure it's tailored to the GH audience and linking to the best affiliate retailers. Work with the SEO manager to ensure all content produced is fully optimised for search. Track and report back on success of content created. Use results to inform future testing plans and content ideas. Keep content as up to date as possible in line with new product releases and testing What We Are Looking For Excellent, in-depth knowledge of the latest wellness product launches and trends , with a strong instinct for what will resonate with audiences. Proven experience working with PRs and brands to secure timely information, assets, and "inside scoop" on upcoming launches. Strong writing ability with an assured, consistent tone , plus demonstrable experience producing wellness content online and in print . Confident top-editor : comfortable reshaping structure, refining headlines, and giving clear, constructive feedback on amendments. Digitally fluent , with experience using content management systems , and solid knowledge of SEO best practice , affiliate linking , and performance minded content decisions. Able to translate product testing results into engaging, jargon free copy at speed , without losing accuracy or nuance. Highly accurate and organised , with strong attention to detail and confidence communicating with multiple stakeholders; newsletter writing and Photoshop skills are a bonus. (Your benefits at Hearst UK are more than just extras-they are tools to help you thrive in every part of life.) Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company funded Health Cash Plan, and access to mental health support. Get active and stress free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups. Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard. Job Info Job Identification Posting Date 01/06/2026, 05:04 PM Job Schedule Full time Locations 30 Panton Street, LONDON, LONDON, SW1Y 4AJ, GB (Hybrid)

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the premier partner for global Ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands, such as Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets-rely on Pattern's global Ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces . The Creative Director leads the development and execution of world-class, data-driven creative strategies for Pattern's brands and partners, balancing creative excellence with a high degree of business, marketing, and technical skill. This role demands a unique combination of visionary artistry and content strategy, overseeing both visual asset creation and written content to optimize conversion in a rapidly evolving e-commerce landscape. Candidates are expected to interface directly with brands, and serve as creative and strategic partners, guiding and approving final design, while also ensuring copy is optimized for SEO and delivers measurable results. You will own projects from start to finish, mentor junior talent, collaborate with cross-functional teams, and continually refine creative output to reflect industry trends and evolving client needs. What is a day in the life of a Creative Director? Lead creative strategy for visual and written content across multiple platforms, maintaining high levels of technical, business, and marketing acumen. Approve and oversee final design and content, ensuring quality, accuracy, and consistency for all deliverables. Edit product listings, imagery, and copy to ensure they meet best SEO practices, utilizing Amazon Seller Central and keyword research tools. Generate and develop new ideas for marketing products and services, creating concepts that respond to the latest trends in e-commerce. Manage and maintain content calendars and project schedules, ensuring timely, regular production of deliverables throughout the year. Present creative work and data-driven recommendations to clients, confidently pitching concepts and solutions. Develop comprehensive creative briefs and presentation materials for internal teams and client stakeholders. Direct and mentor a multidisciplinary creative team, providing constructive feedback and fostering skill development. Collaborate with the SEO, Brand Management, and other teams, working with both in-house and remote talent. Efficiently manage large-scale production projects, sometimes involving hundreds of deliverables, while balancing trade-offs and mitigating risks. Exhibit obsession for client goals, working backward from their needs to deliver strategic results. What will I need to thrive in this role? Diverse portfolio that demonstrates creative, strategic, and technical excellence. Extensive experience in design, content production, or creative leadership, with at least 4 years in a senior role. Experience working in an Ecommerce and/or Marketplace environment Advanced skills in typography, visual design, and content editing. Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Google Suite, Microsoft Office, and familiar with SEO optimization and style guides (Chicago, APA, etc.). Excellent written, verbal, presentation, and interpersonal communication skills. Outstanding attention to detail, organization, and quality. Demonstrated ability to manage multiple large-scale, fast-paced projects. Strong analytical skills, curiosity, and a problem-solving mindset. Styling experience and/or background in creative strategy or conversion optimization for e-commerce is a plus. Bachelor's degree (2:1 or above) What does high performance look like? You proactively search for ways to solve problems for brands and internal teams. You follow through with all assignments in a timely manner You give 100% to all tasks and projects you are given You actively comment and participate in group collaborations You embrace autonomy, take full ownership of your projects, and follow through to completion You work well within the bounds of client's style guides You have a passion for design and creative problem solving You provide our brand partners with a world-class client experience What does success look like in the first 30, 60, 90 days? 30 Days - You are familiar with your brand partners' needs, you have established great relationships with your team members and a comfortable workflow. 60 Days - You have coordinated your team's efforts and pitched ideas to brand partners. 90 Days - You hold regular sessions with each of your team members for mentorship and development, you have received and implemented feedback from your brand partners, you have contributed to revenue growth via optimized creative assets. What is the hiring process? An initial phone interview with Pattern's talent acquisition team A focus interview with the hiring manager A technical interview with the hiring team Top grading with HR & reference collection Offer Sounds great! What's the company culture? Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. How can I stand out as an applicant? Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to talk about how you can add value and be the best addition to the team Focus on mentioning how you would be partner obsessed at Pattern Be prepared to talk about any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the Ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday Competitive salary RSU's (Restricted Stock Units) Hybrid working (3 days a week in the office) Health Shield Cover Free breakfast and snacks in the office Pension Scheme Enhanced Maternity and Paternity leave and pay Regular company socials

Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty Understand customer objectives and align our services to achieve those goals Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption Collaborate with internal teams to expedite service delivery and meet onboarding timelines Product Adoption: Monitor client usage and product adoption rates Conduct regular check ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential Address any adoption challenges with tailored solutions Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process Predict and address potential churn risks, implementing mitigation strategies as needed Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement Act as the client's advocate within the company, ensuring their needs and concerns are addressed Reporting and Analytics: Use CRM and Gainsight to maintain up to date client records, track interactions, and measure success metrics Provide regular updates to management on client health, renewal forecasts, and potential risks What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field Experience in customer success, account management, or a similar role, preferably within the digital marketing industry Demonstrated ability to build strong relationships and manage key customer accounts Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms Excellent verbal and written communication skills What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.

We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the SEO Account Director will put the client first reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out. Overall responsibility for client portfolio SEO relationship Overall responsibility for client portfolio retention Overall responsibility for client portfolio happiness, measured by NPS & CSAT. Maintain highest standards of SEO implementation and execution Continuously strive to produce the highest results for Visualsoft clients via SEO Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients. Constantly strive to improve and maintain processes and procedure documents Be the go to within your client portfolio for all things SEO Identify and execute client training raising SEO understanding where required Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio Develop the service offering to maintain best in class standard Responsible for commercial growth of the client portfolio using SEO Identify and assist with sales opportunities within your portfolio Handle and prepare sales documentation and sales pitches within your portfolio Lead, speak and engage at external events and conferences Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends Duties & responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Maintain & Promote Highest Standards of SEO The execution of Visualsoft's services must be impeccable, this ensures all clients are serviced fully and efficiently, but also to the best of Visualsoft's ability at all times. Client Happiness Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points, as Senior SEO Account Director it is imperative that your client portfolio gives positive responses. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Strive for Client Results Continuously strive to produce the highest results for Visualsoft clients via SEO. Take full ownership and accountability for all results, implementing change where required to improve. Control & Own SEO Strategy Devise and own best in class SEO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data driven Desirable, but not essential Experience in ecommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Core competencies and personal attributes Confident in both written and spoken communication with the ability to present to, and engage, audiences Great organisation skills, accuracy and attention to detail Be able to work as part of a team as well as using own initiative 'Self-motivated' with an ability to demonstrate a can-do approach Demonstrate complete control of client portfolio with relationships that don't just enable strategy, they enable the clients success. Forward thinking to be in front of the industry, Alphas and Betas with AB/Testing, results to be shared and used to inform strategy improvements. Implement client plans that link back to business and marketing objectives. Ability to navigate complex account or business decisions that demonstrates a level of total autonomy when it comes to client business. Through the trusted relationship with clients, facilitate the conversation that mitigates any risk to client business. Clearly articulate next steps and follow through on suggestions. Ability to assimilate complex information and relay it to clients in an effective and understandable way that demonstrates complete control over their account whilst involving them in the decision making process. Ability navigate different ways of communication depending on client requirements and needs Proactive ownership of client financials and how that relates to VS commercials. Client Margin, Client Revenue, Client costs, Client Overheads, Direct ROI, Overall ROI, Cross Channel attribution, displayed cross channel collab Demonstrated that you are accountable for both client and teams performance, highlighting ways to enhance both and act on underperformance. Clearly communicate next steps on performance improvement to clients. Constant track record of displayed VS values and proven track record of enabling these throughout the team and company Help lead personal development suggestions with an idea of where you would like to develop further and acquire new skills. Suggest training to your line manager that may help you achieve these goals Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.

We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the SEO Account Director will put the client first reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out. Overall responsibility for client portfolio SEO relationship Overall responsibility for client portfolio retention Overall responsibility for client portfolio happiness, measured by NPS & CSAT. Maintain highest standards of SEO implementation and execution Continuously strive to produce the highest results for Visualsoft clients via SEO Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients. Constantly strive to improve and maintain processes and procedure documents Be the go to within your client portfolio for all things SEO Identify and execute client training raising SEO understanding where required Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio Develop the service offering to maintain best in class standard Responsible for commercial growth of the client portfolio using SEO Identify and assist with sales opportunities within your portfolio Handle and prepare sales documentation and sales pitches within your portfolio Lead, speak and engage at external events and conferences Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends Duties & responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Maintain & Promote Highest Standards of SEO The execution of Visualsoft's services must be impeccable, this ensures all clients are serviced fully and efficiently, but also to the best of Visualsoft's ability at all times. Client Happiness Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points, as Senior SEO Account Director it is imperative that your client portfolio gives positive responses. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Strive for Client Results Continuously strive to produce the highest results for Visualsoft clients via SEO. Take full ownership and accountability for all results, implementing change where required to improve. Control & Own SEO Strategy Devise and own best in class SEO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data driven Desirable, but not essential Experience in ecommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Core competencies and personal attributes Confident in both written and spoken communication with the ability to present to, and engage, audiences Great organisation skills, accuracy and attention to detail Be able to work as part of a team as well as using own initiative 'Self-motivated' with an ability to demonstrate a can-do approach Demonstrate complete control of client portfolio with relationships that don't just enable strategy, they enable the clients success. Forward thinking to be in front of the industry, Alphas and Betas with AB/Testing, results to be shared and used to inform strategy improvements. Implement client plans that link back to business and marketing objectives. Ability to navigate complex account or business decisions that demonstrates a level of total autonomy when it comes to client business. Through the trusted relationship with clients, facilitate the conversation that mitigates any risk to client business. Clearly articulate next steps and follow through on suggestions. Ability to assimilate complex information and relay it to clients in an effective and understandable way that demonstrates complete control over their account whilst involving them in the decision making process. Ability navigate different ways of communication depending on client requirements and needs Proactive ownership of client financials and how that relates to VS commercials. Client Margin, Client Revenue, Client costs, Client Overheads, Direct ROI, Overall ROI, Cross Channel attribution, displayed cross channel collab Demonstrated that you are accountable for both client and teams performance, highlighting ways to enhance both and act on underperformance. Clearly communicate next steps on performance improvement to clients. Constant track record of displayed VS values and proven track record of enabling these throughout the team and company Help lead personal development suggestions with an idea of where you would like to develop further and acquire new skills. Suggest training to your line manager that may help you achieve these goals Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.

A leading social-first agency in the UK is seeking a Head of Social/Strategy Director. This position involves setting the strategic direction for social media, embracing both paid and organic channels. The ideal candidate will have over seven years of experience, strong leadership skills, and a deep understanding of social commerce. This role aims to drive innovation and mentor team members to excel in delivering powerful, data-backed strategies.