ROYAL ACADEMY OF DANCE
Stratford-upon-avon, Warwickshire
Do you have experience with learning and/or CMS web-based platforms? Are you a strong communicator, with the ability to build excellent client facing and internal working relationships? Have you got excellent organisational skills coupled with the ability to deliver to deadlines? We are looking for a Schools Liaison Officer to manage and support school usage of The Shakespeare Curriculum; the RSC's new innovative, recently launched, learning platform aimed at transforming the way Shakespeare is learnt and taught in secondary education. By 2030 we will have 10 of Shakespeare's most studied plays available on the platform which will enable teachers to use RSC content to build their own bespoke lessons for different year groups. Reporting to Shakespeare Curriculum Product Manager key areas of responsibility include (please see the full job description and person specification for the comprehensive list): Being the first point of contact for schools; responding to and supporting users of the platform. Advocating for the platform with schools, teachers and senior leaders, delivering training as necessary. Providing platform support and assistance to schools navigating the site. Working with the Product Manager and Marketing teams to drive interest, sign-ups and retention. Creating and updating help and user guides. To be suitable for this role, it is essential that you have: Strong communication skills and the ability to work with and influence a variety of stakeholders. Practical working experience of learning platforms (LMS) and / or content (CMS) web-based platforms. Excellent organisational skills with the ability to prioritise and deliver to deadlines. This is a part-time (28 hours), 5 year fixed-term position based in Stratford-upon-Avon. We are committed to a culture of flexible working. The role will provide the opportunity for some flexibility in hours and location of work. We expect the post holder to be in our Stratford office for 50% of the time. This role is set within the Creative Learning and Engagement team and will work in close collaboration with colleagues across the RSC. The RSC is committed to safeguarding and promoting the welfare of children and young people. Please note that all employees of the Creative Learning and Engagement team are required to undergo enhanced checks with the Disclosure and Barring Service (DBS). No offer of employment will be made until references have been checked. Application Process All applications should be made online using the RSC website. If you need any assistance when applying, please email The interviews will be online on 12 January 2026. About the RSC The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability. We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do. We are committed to building a diverse workforce and welcome applications from all individuals. We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. The Royal Shakespeare Company (no. 212481) is a registered charity.
Dec 07, 2025
Full time
Do you have experience with learning and/or CMS web-based platforms? Are you a strong communicator, with the ability to build excellent client facing and internal working relationships? Have you got excellent organisational skills coupled with the ability to deliver to deadlines? We are looking for a Schools Liaison Officer to manage and support school usage of The Shakespeare Curriculum; the RSC's new innovative, recently launched, learning platform aimed at transforming the way Shakespeare is learnt and taught in secondary education. By 2030 we will have 10 of Shakespeare's most studied plays available on the platform which will enable teachers to use RSC content to build their own bespoke lessons for different year groups. Reporting to Shakespeare Curriculum Product Manager key areas of responsibility include (please see the full job description and person specification for the comprehensive list): Being the first point of contact for schools; responding to and supporting users of the platform. Advocating for the platform with schools, teachers and senior leaders, delivering training as necessary. Providing platform support and assistance to schools navigating the site. Working with the Product Manager and Marketing teams to drive interest, sign-ups and retention. Creating and updating help and user guides. To be suitable for this role, it is essential that you have: Strong communication skills and the ability to work with and influence a variety of stakeholders. Practical working experience of learning platforms (LMS) and / or content (CMS) web-based platforms. Excellent organisational skills with the ability to prioritise and deliver to deadlines. This is a part-time (28 hours), 5 year fixed-term position based in Stratford-upon-Avon. We are committed to a culture of flexible working. The role will provide the opportunity for some flexibility in hours and location of work. We expect the post holder to be in our Stratford office for 50% of the time. This role is set within the Creative Learning and Engagement team and will work in close collaboration with colleagues across the RSC. The RSC is committed to safeguarding and promoting the welfare of children and young people. Please note that all employees of the Creative Learning and Engagement team are required to undergo enhanced checks with the Disclosure and Barring Service (DBS). No offer of employment will be made until references have been checked. Application Process All applications should be made online using the RSC website. If you need any assistance when applying, please email The interviews will be online on 12 January 2026. About the RSC The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability. We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do. We are committed to building a diverse workforce and welcome applications from all individuals. We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. The Royal Shakespeare Company (no. 212481) is a registered charity.
Events Executive £33,000 - £37,000 Base Salary + Excellent Benefits Hybrid Working Surrey Leading independent media events business seeks highly talented Events Operations Executive to lead across their flagship Aviation portfolio of b2b conferences. The Events Operations Executive will take frontline responsibility managing a number of international b2b events, these are typically in the form of mid to large conferences. Our client hosts globally renowned b2b conferences, these take place across Europe, Asia, US and the Middle East. Key Responsibilities: Events Operations Executive This is a dynamic role where you'll own every aspect of event execution, including: • Strategic Event Planning & Flawless Logistics: Orchestrating seamless experiences from concept to completion. • Financial Acumen & Partner Management: Skilfully managing budgets and nurturing key relationships with venues suppliers. • Event Platform & Systems Management: Building and managing abstract submission and registration platforms. • Onsite Excellence & Attendee Experience: Ensuring smooth event delivery and providing exceptional support to all attendees. • Event Delivery & Onsite Management: Oversee and manage client events, including onsite coordination and supplier/staff briefings in an operation event delivery role • Event Planning & Logistics: Create and maintain event timelines, manage registration and abstract sites, and handle attendee communications. • Stakeholder Communication: Participate in client/supplier meetings, manage event inboxes, and serve as a point of contact for sponsors/exhibitors. • Post-Event Activities: Collect attendee feedback and manage budget reconciliation. Profile of Candidate Required: Circa 1-2 years event operations experience, ideally b2b conferences Ideally some experience working on international events Outstanding organisational skills Excellent attention to detail Excellent communication skills Strong multi-tasking skills An interest in events Ideally degree educated Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Dec 06, 2025
Full time
Events Executive £33,000 - £37,000 Base Salary + Excellent Benefits Hybrid Working Surrey Leading independent media events business seeks highly talented Events Operations Executive to lead across their flagship Aviation portfolio of b2b conferences. The Events Operations Executive will take frontline responsibility managing a number of international b2b events, these are typically in the form of mid to large conferences. Our client hosts globally renowned b2b conferences, these take place across Europe, Asia, US and the Middle East. Key Responsibilities: Events Operations Executive This is a dynamic role where you'll own every aspect of event execution, including: • Strategic Event Planning & Flawless Logistics: Orchestrating seamless experiences from concept to completion. • Financial Acumen & Partner Management: Skilfully managing budgets and nurturing key relationships with venues suppliers. • Event Platform & Systems Management: Building and managing abstract submission and registration platforms. • Onsite Excellence & Attendee Experience: Ensuring smooth event delivery and providing exceptional support to all attendees. • Event Delivery & Onsite Management: Oversee and manage client events, including onsite coordination and supplier/staff briefings in an operation event delivery role • Event Planning & Logistics: Create and maintain event timelines, manage registration and abstract sites, and handle attendee communications. • Stakeholder Communication: Participate in client/supplier meetings, manage event inboxes, and serve as a point of contact for sponsors/exhibitors. • Post-Event Activities: Collect attendee feedback and manage budget reconciliation. Profile of Candidate Required: Circa 1-2 years event operations experience, ideally b2b conferences Ideally some experience working on international events Outstanding organisational skills Excellent attention to detail Excellent communication skills Strong multi-tasking skills An interest in events Ideally degree educated Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Dec 06, 2025
Full time
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
AXA XL's culture of profitable growth is the core when executing consistent underwriting standards, practices and procedures. As Head of a Product/Region you will act as the leader for your 'business stream' and will be responsible for developing and assessing the core underwriting strategic direction, achieving the financial objectives and product profitability for your function and/or region. This role is considered both a technical and customer-facing position, working hand-in-hand with internal stakeholder and meeting with key brokers and clients to support the unit's underwriting and marketing strategies. This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. What you'll be doing What will your essential responsibilities include? Working closely with the Chief Underwriting Officer, you will be responsible for developing an annual business plan that is consistent with AXA XL's overall underwriting strategies and objectives. Continually monitor objectives for financial, marketing and client satisfaction success and provide guidance immediately when trending against plan. Set and drive strategic and operational objectives that will result in early "wins" to achieve short term success but not at the cost of jeopardizing annual or long term goals. Leveraging data tools, analytic reports and underwriting's central capabilities, to allow for ongoing monitoring of product performance, budgets and forecasts. Collaborating with the business line leaders to identify and develop centers of excellence among underwriters for specific industries. Driving the new product development process in anticipation of market need. Driving Underwriting Excellence to support and ensure profitable growth by: Achieving business plan financial objectives and profitable growth as approved by senior management. Developing and implementing strategic underwriting plans for the segment or region, aligned with current and long term objectives. Working with the business line leaders to develop the underwriting appetite, segmentation strategy and portfolio management. Being an integral part of the underwriting process with focus on risk selection, structure and pricing. Collaborating with Enterprise Risk Management () and Underwriting Governance to manage emerging risks and evolving trends. Provide leadership to the team. Collaborating with the Actuarial team, to improve pricing models and analytics necessary to support profitable risk selection and growth. Preserve and enhance profitability through the development of sophisticated underwriting and analytic techniques, pricing discipline, market analysis and the development of performance metrics and controls Support product management and innovation by developing analytical rigor, capabilities and processes that will enable the team to achieve their growth and profitability targets Ensure underwriting objectives, limits, product and product enhancements are all consistent with AXA XL's overall strategy Through regular communication, discuss meeting underwriting excellence objectives through audits and loss activity consistent within AXA XL Assisting in producer relationships and maintaining visibility in the market: Working with the underwriting managers, sales and regional leaders to achieve cross selling objectives and develop marketing strategies. Developing new business opportunities via extensive broker and insured relationships. Supporting customer retention. Mentoring and coaching the underwriting team and developing a succession plan. Ensuring adequate communication and flow of information as appropriate. Partnering with actuarial, accounting, claims, and finance as required to support the underwriting strategies and service excellence. Assist in developing reinsurance strategies and managing limit accumulations to avoid earnings volatility while maximizing AXA XL's opportunities on placements. Partnering with the Chief Risk Officer and others to implement best practices and internal controls to support enterprise risk management (e.g., internal audit, FIC, Regulatory, etc.). Develop and execute a focused effort targeting key distribution partners marketing the merits of AXA XL's value proposition. Lead with the value of a robust partnership demonstrating AXA XL's ability to now be viewed as a long term player. Exhibit the front to back knowledge required to provide confidence in the ability for AXA XL to negotiate. You will report to the Chief Underwriting Officer, Specialty - UK & Lloyds. What you'll bring Experience: Substantial experience focusing on underwriting management. You will also have experience building relationships with all the larger brokers and clients. You will also be expected to have a successful track record of driving profitable growth. An undergraduate degree is required and a Master's Degree and/or professional insurance certification is preferred. Inspired Leadership: AXA XL requires a self starter who will thrive in a team oriented environment. You will be a non political player who can, by virtue of your background and experiences, be immediately credible with both internal and external constituents who include brokers and customers. You will be naturally collaborative and your words, tone and actions will set the bar for others to follow. You will have the ability to influence without authority, motivate others and be highly participative. You will have the reputation for engaging through listening and then driving for efficiency of decision making versus creating bureaucracy. Business Building: You must have a good balance of both strategic and operating skills. You will have been in an environment where you have participated in thoughtful and profitable growth. You will have a track record of executing to plan and working to achieve objectives. You will understand the importance of a robust value proposition and know how to appropriately leverage distribution relationships. Highly attentive to operational and financial details, you will be well organized, a disciplined planner with solid communication skills. You will be financially astute and sophisticated in identifying key financial trends and reworking metrics to get to answers that at first were not obvious. Finally, through your reputation in the industry, you will have the ability to attract the best talent in the industry. Technical Acumen: A sharp rigorous thinker who creates a logical connection for others between the dynamics of market realities, AXA XL's mission, vision and strategy. At your core you will be an underwriter, thus exhibiting granular knowledge of all aspects of managing a market. You will be market savvy and know what the competition is doing from a product and pricing perspective and quickly grasp challenges and opportunities. Finally, you will have the proven ability to easily articulate the technical and complicated in a manner others readily understand What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: . click apply for full job details
Dec 06, 2025
Full time
AXA XL's culture of profitable growth is the core when executing consistent underwriting standards, practices and procedures. As Head of a Product/Region you will act as the leader for your 'business stream' and will be responsible for developing and assessing the core underwriting strategic direction, achieving the financial objectives and product profitability for your function and/or region. This role is considered both a technical and customer-facing position, working hand-in-hand with internal stakeholder and meeting with key brokers and clients to support the unit's underwriting and marketing strategies. This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. What you'll be doing What will your essential responsibilities include? Working closely with the Chief Underwriting Officer, you will be responsible for developing an annual business plan that is consistent with AXA XL's overall underwriting strategies and objectives. Continually monitor objectives for financial, marketing and client satisfaction success and provide guidance immediately when trending against plan. Set and drive strategic and operational objectives that will result in early "wins" to achieve short term success but not at the cost of jeopardizing annual or long term goals. Leveraging data tools, analytic reports and underwriting's central capabilities, to allow for ongoing monitoring of product performance, budgets and forecasts. Collaborating with the business line leaders to identify and develop centers of excellence among underwriters for specific industries. Driving the new product development process in anticipation of market need. Driving Underwriting Excellence to support and ensure profitable growth by: Achieving business plan financial objectives and profitable growth as approved by senior management. Developing and implementing strategic underwriting plans for the segment or region, aligned with current and long term objectives. Working with the business line leaders to develop the underwriting appetite, segmentation strategy and portfolio management. Being an integral part of the underwriting process with focus on risk selection, structure and pricing. Collaborating with Enterprise Risk Management () and Underwriting Governance to manage emerging risks and evolving trends. Provide leadership to the team. Collaborating with the Actuarial team, to improve pricing models and analytics necessary to support profitable risk selection and growth. Preserve and enhance profitability through the development of sophisticated underwriting and analytic techniques, pricing discipline, market analysis and the development of performance metrics and controls Support product management and innovation by developing analytical rigor, capabilities and processes that will enable the team to achieve their growth and profitability targets Ensure underwriting objectives, limits, product and product enhancements are all consistent with AXA XL's overall strategy Through regular communication, discuss meeting underwriting excellence objectives through audits and loss activity consistent within AXA XL Assisting in producer relationships and maintaining visibility in the market: Working with the underwriting managers, sales and regional leaders to achieve cross selling objectives and develop marketing strategies. Developing new business opportunities via extensive broker and insured relationships. Supporting customer retention. Mentoring and coaching the underwriting team and developing a succession plan. Ensuring adequate communication and flow of information as appropriate. Partnering with actuarial, accounting, claims, and finance as required to support the underwriting strategies and service excellence. Assist in developing reinsurance strategies and managing limit accumulations to avoid earnings volatility while maximizing AXA XL's opportunities on placements. Partnering with the Chief Risk Officer and others to implement best practices and internal controls to support enterprise risk management (e.g., internal audit, FIC, Regulatory, etc.). Develop and execute a focused effort targeting key distribution partners marketing the merits of AXA XL's value proposition. Lead with the value of a robust partnership demonstrating AXA XL's ability to now be viewed as a long term player. Exhibit the front to back knowledge required to provide confidence in the ability for AXA XL to negotiate. You will report to the Chief Underwriting Officer, Specialty - UK & Lloyds. What you'll bring Experience: Substantial experience focusing on underwriting management. You will also have experience building relationships with all the larger brokers and clients. You will also be expected to have a successful track record of driving profitable growth. An undergraduate degree is required and a Master's Degree and/or professional insurance certification is preferred. Inspired Leadership: AXA XL requires a self starter who will thrive in a team oriented environment. You will be a non political player who can, by virtue of your background and experiences, be immediately credible with both internal and external constituents who include brokers and customers. You will be naturally collaborative and your words, tone and actions will set the bar for others to follow. You will have the ability to influence without authority, motivate others and be highly participative. You will have the reputation for engaging through listening and then driving for efficiency of decision making versus creating bureaucracy. Business Building: You must have a good balance of both strategic and operating skills. You will have been in an environment where you have participated in thoughtful and profitable growth. You will have a track record of executing to plan and working to achieve objectives. You will understand the importance of a robust value proposition and know how to appropriately leverage distribution relationships. Highly attentive to operational and financial details, you will be well organized, a disciplined planner with solid communication skills. You will be financially astute and sophisticated in identifying key financial trends and reworking metrics to get to answers that at first were not obvious. Finally, through your reputation in the industry, you will have the ability to attract the best talent in the industry. Technical Acumen: A sharp rigorous thinker who creates a logical connection for others between the dynamics of market realities, AXA XL's mission, vision and strategy. At your core you will be an underwriter, thus exhibiting granular knowledge of all aspects of managing a market. You will be market savvy and know what the competition is doing from a product and pricing perspective and quickly grasp challenges and opportunities. Finally, you will have the proven ability to easily articulate the technical and complicated in a manner others readily understand What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: . click apply for full job details
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
Dec 06, 2025
Full time
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
The PureGym Way The PureGym Group is a top-10 global gym business with over 700 total sites and 2.5 million members across 6 countries. Our mission is to bring high quality, affordable fitness to everyone, everywhere, ensuring customer centricity is woven into the breadth of our product. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: London (2-3 days in the office)Type: Full TimeContract type: Permanent Application: Closing date Monday 8 December We are looking for a Commercial Manager to drive commercial decision-making across our 450+ gyms in the UK. This role will be involved in setting pricing strategy, tracking and responding to competitor threats, managing discounting & promotions and much more. This is a Hybrid working role. This will be based in our London office 2-3 days a week. In this fast-paced environment, you will be responsible for driving commercial value at a gym level by identifying areas of opportunity. You will leverage our suite of revenue-driving levers including price, promotions and product architecture, whilst also shaping the roadmap of initiatives for the team and taking on ad-hoc strategic commercial projects. Key duties will include: Pricing Strategy: Think about how best to balance the volume / price equation across each of our 450+ UK gyms, which are all priced individually. Analyse the different factors that influence pricing decisions to deliver on PureGym's short- and long-term revenue ambitions. Competitor Tracking & Response: Build a detailed understanding of our competitors to become PureGym's resident expert on the competitive landscape. Use this knowledge to set & execute our competitor response strategy, protecting revenue where we are impacted by competitor action. Commercial Management of High Value Gyms: Set the strategy for commercially managing gyms through new site openings, refurbishments and transfers, and work with other stakeholders to ensure these key moments are a success. Ad-Hoc Strategic Projects: Work on high-impact commercial projects that drive long-term value for the business, such as the price architecture we use to sell memberships. Play a leading role in shaping the roadmap for the Revenue Management team and evolving the future of the department. Line Management of Commercial Analyst: Manage a Commercial Analyst who will provide data and insights to influence decision-making, while building a great team culture and developing their skills. Lead Commercial meetings: Set the agenda for and lead the presentation of a range of regular Commercial meetings with senior stakeholders from across the business. The Person We are looking for an ambitious individual with strong Commercial acumen who can hit the ground running, identify areas of opportunity, communicate this effectively to stakeholders and drive real value for PureGym. The following core attributes are essential: Commercial thinker & value driver - Adept at identifying opportunities to drive commercial value through day-to-day decisions, bringing a proactive mindset to optimising our Revenue Management capabilities. Analytical firepower - Strong financial and scenario modelling skills, with the ability to conduct complex analysis where required to support commercial decision-making and evaluate business outcomes. Self-starter & ability to work in a fast-paced organisation - Thrives in a dynamic environment, taking ownership and driving initiatives without constant direction. Adaptable and resilient when priorities shift. Strong written and verbal communication skills - Leads meetings with senior stakeholders and collaborates effectively on cross-functional projects. Compelling storyteller who turns analysis into narratives that influence decisions across all levels. Strategic thinker & problem-solver - Comfortable tackling complex and varied strategic problems with innovative solutions, translating data and insights into actionable strategies. Attention to detail, without losing sight of the big picture - Delivers precise and accurate analysis, whilst ensuring recommendations are aligned to the broader strategic context. Required experience / qualifications: 3+ years of experience in a strategic or commercial role Bachelor's degree in a relevant field from a top-level University Highly proficient in Excel and PowerPoint Experience working with different stakeholders across an organisation to deliver Commercial value Preferable experience / qualifications: Experience in a consumer or subscription business, or in a consulting environment that covers these industries Experience in pricing strategy or revenue management PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged. Internally the position will be known as Revenue Manager.
Dec 05, 2025
Full time
The PureGym Way The PureGym Group is a top-10 global gym business with over 700 total sites and 2.5 million members across 6 countries. Our mission is to bring high quality, affordable fitness to everyone, everywhere, ensuring customer centricity is woven into the breadth of our product. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: London (2-3 days in the office)Type: Full TimeContract type: Permanent Application: Closing date Monday 8 December We are looking for a Commercial Manager to drive commercial decision-making across our 450+ gyms in the UK. This role will be involved in setting pricing strategy, tracking and responding to competitor threats, managing discounting & promotions and much more. This is a Hybrid working role. This will be based in our London office 2-3 days a week. In this fast-paced environment, you will be responsible for driving commercial value at a gym level by identifying areas of opportunity. You will leverage our suite of revenue-driving levers including price, promotions and product architecture, whilst also shaping the roadmap of initiatives for the team and taking on ad-hoc strategic commercial projects. Key duties will include: Pricing Strategy: Think about how best to balance the volume / price equation across each of our 450+ UK gyms, which are all priced individually. Analyse the different factors that influence pricing decisions to deliver on PureGym's short- and long-term revenue ambitions. Competitor Tracking & Response: Build a detailed understanding of our competitors to become PureGym's resident expert on the competitive landscape. Use this knowledge to set & execute our competitor response strategy, protecting revenue where we are impacted by competitor action. Commercial Management of High Value Gyms: Set the strategy for commercially managing gyms through new site openings, refurbishments and transfers, and work with other stakeholders to ensure these key moments are a success. Ad-Hoc Strategic Projects: Work on high-impact commercial projects that drive long-term value for the business, such as the price architecture we use to sell memberships. Play a leading role in shaping the roadmap for the Revenue Management team and evolving the future of the department. Line Management of Commercial Analyst: Manage a Commercial Analyst who will provide data and insights to influence decision-making, while building a great team culture and developing their skills. Lead Commercial meetings: Set the agenda for and lead the presentation of a range of regular Commercial meetings with senior stakeholders from across the business. The Person We are looking for an ambitious individual with strong Commercial acumen who can hit the ground running, identify areas of opportunity, communicate this effectively to stakeholders and drive real value for PureGym. The following core attributes are essential: Commercial thinker & value driver - Adept at identifying opportunities to drive commercial value through day-to-day decisions, bringing a proactive mindset to optimising our Revenue Management capabilities. Analytical firepower - Strong financial and scenario modelling skills, with the ability to conduct complex analysis where required to support commercial decision-making and evaluate business outcomes. Self-starter & ability to work in a fast-paced organisation - Thrives in a dynamic environment, taking ownership and driving initiatives without constant direction. Adaptable and resilient when priorities shift. Strong written and verbal communication skills - Leads meetings with senior stakeholders and collaborates effectively on cross-functional projects. Compelling storyteller who turns analysis into narratives that influence decisions across all levels. Strategic thinker & problem-solver - Comfortable tackling complex and varied strategic problems with innovative solutions, translating data and insights into actionable strategies. Attention to detail, without losing sight of the big picture - Delivers precise and accurate analysis, whilst ensuring recommendations are aligned to the broader strategic context. Required experience / qualifications: 3+ years of experience in a strategic or commercial role Bachelor's degree in a relevant field from a top-level University Highly proficient in Excel and PowerPoint Experience working with different stakeholders across an organisation to deliver Commercial value Preferable experience / qualifications: Experience in a consumer or subscription business, or in a consulting environment that covers these industries Experience in pricing strategy or revenue management PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged. Internally the position will be known as Revenue Manager.
Head of Business Development - Events £55,000 - £70,000 Base + Uncapped Commission + Excellent Benefits East Sussex Hybrid Working An exciting opportunity has opened up for a highly experienced, talented, consultative sales leader to join a thriving events agency as their Head of Business Development. We are looking for a new business, relationship builder, a best in class networker. This role is not a cold calling, transactional sales role, it's quite the opposite. Our client is a leading events agency, they run events on behalf of some of the most prestigious brands throughout the UK. This is a fantastic opportunity for an outstanding senior sales person to take on a role focused on building relationships, networking with potential clients at events. The successful candidate will have 5 years experience, ideally working within an events agency. We are open to candidates with an exceptional track record in other areas of b2b sales. The Role: Source and identify potential new clients to pitch the agency's services to Engage new companies by telephone and face to face to assess whether they are a good for the company Network with existing and prospective clients at events There will be lots of referrals and leads - quick response needed to chase these up Lots of face to face meetings - networking key to the role Report weekly to the MD (role reports directly to the MD) What we're looking for: At least 5 years sales experience in a B2B sales (consultative sales - ideally an events agency) Ideally degree educated Hard working and committed with an excellent new business, sales driven ethic Pro-active, persuasive & confident A brilliant networker An ability to understand client's needs and adopt a tailored approach Excellent verbal and written communication skills What our client can offer you: Excellent commission structure! Market leader, winner of numerous awards First-rate training, support and guidance with daily exposure to management Flat structure with excellent career progression - promotion is invariably internal Prospect of lots of f2f meetings Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Dec 05, 2025
Full time
Head of Business Development - Events £55,000 - £70,000 Base + Uncapped Commission + Excellent Benefits East Sussex Hybrid Working An exciting opportunity has opened up for a highly experienced, talented, consultative sales leader to join a thriving events agency as their Head of Business Development. We are looking for a new business, relationship builder, a best in class networker. This role is not a cold calling, transactional sales role, it's quite the opposite. Our client is a leading events agency, they run events on behalf of some of the most prestigious brands throughout the UK. This is a fantastic opportunity for an outstanding senior sales person to take on a role focused on building relationships, networking with potential clients at events. The successful candidate will have 5 years experience, ideally working within an events agency. We are open to candidates with an exceptional track record in other areas of b2b sales. The Role: Source and identify potential new clients to pitch the agency's services to Engage new companies by telephone and face to face to assess whether they are a good for the company Network with existing and prospective clients at events There will be lots of referrals and leads - quick response needed to chase these up Lots of face to face meetings - networking key to the role Report weekly to the MD (role reports directly to the MD) What we're looking for: At least 5 years sales experience in a B2B sales (consultative sales - ideally an events agency) Ideally degree educated Hard working and committed with an excellent new business, sales driven ethic Pro-active, persuasive & confident A brilliant networker An ability to understand client's needs and adopt a tailored approach Excellent verbal and written communication skills What our client can offer you: Excellent commission structure! Market leader, winner of numerous awards First-rate training, support and guidance with daily exposure to management Flat structure with excellent career progression - promotion is invariably internal Prospect of lots of f2f meetings Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Brand Product Manager Salary: Competitive depending on experience / Excellent Benefits ABOUT THE ROLE An exciting opportunity has arisen for a Brand Product Manager to join a leading ambient food brand. This role will take ownership of a large and growing product portfolio, driving commercial growth through data-led insights, strategic product range optimisation and innovation development. The Brand Product Manager will translate consumer insights and market data into actionable product strategies. Working at the intersection of brand, category and innovation, you'll partner closely with the Category team, New Product Development function and Innovation team to shape product roadmaps that deliver both consumer relevance and commercial success. This is not a creative execution role - instead, you'll be the analytical powerhouse who uses data to make informed decisions about product portfolio performance, range optimisation, NPD opportunities and commercial positioning. KEY RESPONSIBILITIES Product Portfolio Management & Optimisation Responsibility for product portfolio performance - from insight generation through to strategic planning and commercial evaluation Lead product range reviews and optimisation using robust data analysis to drive portfolio upgrade and rationalisation decisions Conduct regular performance tracking of KPIs and report commercial insights to senior leadership team Consumer Insights & Data Analysis Leadership Lead consumer insights generation for current range and potential extensions using Circana, Kantar, YouGov and other data platforms Translate market trends, category dynamics and consumer behaviour data into strategic product recommendations Conduct competitor analysis and market landscaping to identify white space opportunities Build business cases for NPD and portfolio changes grounded in robust consumer and commercial data Cross-Functional Collaboration & Stakeholder Management Work closely with Category, NPD and Innovation teams to develop integrated product roadmaps Partner with Technical team on packaging development, compliance and product specifications Align with UK and international stakeholders on product initiatives and brand standards WHAT WE'RE LOOKING FOR Essential Experience & Skills Proven experience in product management, brand management or category roles within B2C FMCG environment Strong analytical capabilities with demonstrated experience using syndicated data platforms (Circana/Nielsen/Kantar essential) Ability to translate complex data into clear commercial insights and actionable recommendations Experience developing business cases with financial modelling and ROI analysis Track record of managing product portfolios and driving range optimisation Strong project management skills with ability to work independently and manage multiple priorities Excellent stakeholder management across cross-functional teams Desirable Experience Food industry experience, particularly ambient/packaged food categories Experience working with Technical/R&D teams on product specifications Category management or commercial analytics background Exposure to pricing strategy and promotional effectiveness analysis Education & Qualifications Degree level qualification to 2:1 standard (essential) CIM qualification, other marketing/commercial qualification or MBA (desirable) Strong proficiency in Excel and data analysis tools Benefits: Holidays: 25 days, Increases with service to 28 days. Pension: Group personal pension, company contribution of 4%. Life Cover: 3 x your salary in the event of your death to your nominated beneficiary. Occupational maternity pay plus SMP. Accident Cover: Disability compensation Payment. Medicash plan: Individual Cover or Family. Employee has the option to increase the benefit. Employee Star Award. Employee Assistance Programme. Free lunches every day. Annual company BBQ. Annual flu vaccination. WHY JOIN US? You'll be joining a brand with heritage and ambition, working on a portfolio that's experiencing exciting growth. This role offers genuine ownership and the opportunity to shape product strategy with tangible commercial impact. You'll work collaboratively with passionate teams across Category, Innovation, Marketing and Commercial functions in an environment that values data-driven decision making and consumer-first thinking. If you're an analytically-minded product professional who thrives on turning insights into commercial success, we'd love to hear from you.
Dec 05, 2025
Full time
Brand Product Manager Salary: Competitive depending on experience / Excellent Benefits ABOUT THE ROLE An exciting opportunity has arisen for a Brand Product Manager to join a leading ambient food brand. This role will take ownership of a large and growing product portfolio, driving commercial growth through data-led insights, strategic product range optimisation and innovation development. The Brand Product Manager will translate consumer insights and market data into actionable product strategies. Working at the intersection of brand, category and innovation, you'll partner closely with the Category team, New Product Development function and Innovation team to shape product roadmaps that deliver both consumer relevance and commercial success. This is not a creative execution role - instead, you'll be the analytical powerhouse who uses data to make informed decisions about product portfolio performance, range optimisation, NPD opportunities and commercial positioning. KEY RESPONSIBILITIES Product Portfolio Management & Optimisation Responsibility for product portfolio performance - from insight generation through to strategic planning and commercial evaluation Lead product range reviews and optimisation using robust data analysis to drive portfolio upgrade and rationalisation decisions Conduct regular performance tracking of KPIs and report commercial insights to senior leadership team Consumer Insights & Data Analysis Leadership Lead consumer insights generation for current range and potential extensions using Circana, Kantar, YouGov and other data platforms Translate market trends, category dynamics and consumer behaviour data into strategic product recommendations Conduct competitor analysis and market landscaping to identify white space opportunities Build business cases for NPD and portfolio changes grounded in robust consumer and commercial data Cross-Functional Collaboration & Stakeholder Management Work closely with Category, NPD and Innovation teams to develop integrated product roadmaps Partner with Technical team on packaging development, compliance and product specifications Align with UK and international stakeholders on product initiatives and brand standards WHAT WE'RE LOOKING FOR Essential Experience & Skills Proven experience in product management, brand management or category roles within B2C FMCG environment Strong analytical capabilities with demonstrated experience using syndicated data platforms (Circana/Nielsen/Kantar essential) Ability to translate complex data into clear commercial insights and actionable recommendations Experience developing business cases with financial modelling and ROI analysis Track record of managing product portfolios and driving range optimisation Strong project management skills with ability to work independently and manage multiple priorities Excellent stakeholder management across cross-functional teams Desirable Experience Food industry experience, particularly ambient/packaged food categories Experience working with Technical/R&D teams on product specifications Category management or commercial analytics background Exposure to pricing strategy and promotional effectiveness analysis Education & Qualifications Degree level qualification to 2:1 standard (essential) CIM qualification, other marketing/commercial qualification or MBA (desirable) Strong proficiency in Excel and data analysis tools Benefits: Holidays: 25 days, Increases with service to 28 days. Pension: Group personal pension, company contribution of 4%. Life Cover: 3 x your salary in the event of your death to your nominated beneficiary. Occupational maternity pay plus SMP. Accident Cover: Disability compensation Payment. Medicash plan: Individual Cover or Family. Employee has the option to increase the benefit. Employee Star Award. Employee Assistance Programme. Free lunches every day. Annual company BBQ. Annual flu vaccination. WHY JOIN US? You'll be joining a brand with heritage and ambition, working on a portfolio that's experiencing exciting growth. This role offers genuine ownership and the opportunity to shape product strategy with tangible commercial impact. You'll work collaboratively with passionate teams across Category, Innovation, Marketing and Commercial functions in an environment that values data-driven decision making and consumer-first thinking. If you're an analytically-minded product professional who thrives on turning insights into commercial success, we'd love to hear from you.
Duties and Responsibilities Development of the Allied World regional portfolio exploring opportunities with our existing partners and establishing new relationships Perform extensive account analysis according to underwriting guidelines to include thorough review of underwriting application/submission, consideration of risk management protocols, research via online services and other available resources and liaising with other Company departments to establish full understanding of risk exposures Perform referrals (as required) with the relevant AW contact Responsible for timely and correct issuance of bound polices. Working closely with the wider Commercial Division and contribute to the formation of overall strategy / business plans and the execution thereof. Authorizing of quotes, binders and invoices in accordance with company guidelines. Accountable for the maintenance of underwriting files in an orderly manner and in accordance with the underwriting guidelines. Supervision of work to Underwriters as deemed appropriate and responsible for the professional development and training of assigned team members or direct reports where applicable. Marketing - attend client/broker meetings, lunches, dinners and other social outings as applicable. Meet with key brokers regularly to discuss production, service and other topics relative to division operation Person Specification Required 5 - 7 years demonstrable experience underwriting commercial combined or property business Excellent analytical skills and solid knowledge of pricing & actuarial models and methods Must be highly articulate, with exceptional communication and interpersonal skills - required for daily liaison with clients and brokers including delivering effective presentations and building strong working relationships. Strong marketing and business development capability - commercial acumen, ability to influence and negotiate to various levels of seniority, internally and externally. Highly computer literate within MS Office applications and an advanced level proficiency using underwriting systems Methodical approach to work, strong organization skills; capable of dealing with tight reporting dealing and conflicting priorities Overall team player with collaborative outlook - coaching approach to the development of more junior members of the team. Working at Allied World Our team of over 1,600 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us: Instant membership in the Allied World team - a global network of colleagues who will support your career journey A manager who will help you build your career through a structured coaching program Access to a full suite of learning and development tools and resources Global Presence We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, Labuan, London, Los Angeles, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug. Our Business Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.
Dec 05, 2025
Full time
Duties and Responsibilities Development of the Allied World regional portfolio exploring opportunities with our existing partners and establishing new relationships Perform extensive account analysis according to underwriting guidelines to include thorough review of underwriting application/submission, consideration of risk management protocols, research via online services and other available resources and liaising with other Company departments to establish full understanding of risk exposures Perform referrals (as required) with the relevant AW contact Responsible for timely and correct issuance of bound polices. Working closely with the wider Commercial Division and contribute to the formation of overall strategy / business plans and the execution thereof. Authorizing of quotes, binders and invoices in accordance with company guidelines. Accountable for the maintenance of underwriting files in an orderly manner and in accordance with the underwriting guidelines. Supervision of work to Underwriters as deemed appropriate and responsible for the professional development and training of assigned team members or direct reports where applicable. Marketing - attend client/broker meetings, lunches, dinners and other social outings as applicable. Meet with key brokers regularly to discuss production, service and other topics relative to division operation Person Specification Required 5 - 7 years demonstrable experience underwriting commercial combined or property business Excellent analytical skills and solid knowledge of pricing & actuarial models and methods Must be highly articulate, with exceptional communication and interpersonal skills - required for daily liaison with clients and brokers including delivering effective presentations and building strong working relationships. Strong marketing and business development capability - commercial acumen, ability to influence and negotiate to various levels of seniority, internally and externally. Highly computer literate within MS Office applications and an advanced level proficiency using underwriting systems Methodical approach to work, strong organization skills; capable of dealing with tight reporting dealing and conflicting priorities Overall team player with collaborative outlook - coaching approach to the development of more junior members of the team. Working at Allied World Our team of over 1,600 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us: Instant membership in the Allied World team - a global network of colleagues who will support your career journey A manager who will help you build your career through a structured coaching program Access to a full suite of learning and development tools and resources Global Presence We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, Labuan, London, Los Angeles, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug. Our Business Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.
About us HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role As a Senior Underwriter you will be responsible for evaluating, pricing, and managing cargo insurance risks for clients across various industries. This role involves assessing complex risks, developing tailored insurance solutions, and ensuring profitability while maintaining strong client relationships. Your role will be to engage with clients and brokers across every aspect of the underwriting process, whether renewal business or new opportunities. You will have a good technical ability to price business. You will work closely with the portfolio managers to ensure risk appetite is optimised across key areas. As a dedicated team player, you will be expected to source new opportunities and utilise your effective communication and relationship building skills to grow the portfolio profitably. Key accountabilities Assess and underwrite cargo insurance risks, including marine, air, and land transportation A good understanding of the markets and clients, with the ability to target preferred risks within appetite Develop and maintain strong relationships with brokers, clients, and internal teams Review and negotiate insurance proposals, terms, and conditions for complex or high-value accounts Analytical, negotiation and sales/marketing skills Monitor portfolio performance and ensure adherence to underwriting guidelines and risk appetite Provide mentorship and guidance to junior underwriters, sharing expertise in risk assessment and market trends Collaborate with claims and risk management teams to resolve disputes and manage loss ratios Prepare reports and presentations on portfolio performance, risk trends, and underwriting strategy Skills & experience Established underwriter with a detailed understanding of Marine Cargo business Strong knowledge of cargo insurance products, policy wordings, and international regulations Good analytical, negotiation, and decision-making skills Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&
Dec 05, 2025
Full time
About us HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role As a Senior Underwriter you will be responsible for evaluating, pricing, and managing cargo insurance risks for clients across various industries. This role involves assessing complex risks, developing tailored insurance solutions, and ensuring profitability while maintaining strong client relationships. Your role will be to engage with clients and brokers across every aspect of the underwriting process, whether renewal business or new opportunities. You will have a good technical ability to price business. You will work closely with the portfolio managers to ensure risk appetite is optimised across key areas. As a dedicated team player, you will be expected to source new opportunities and utilise your effective communication and relationship building skills to grow the portfolio profitably. Key accountabilities Assess and underwrite cargo insurance risks, including marine, air, and land transportation A good understanding of the markets and clients, with the ability to target preferred risks within appetite Develop and maintain strong relationships with brokers, clients, and internal teams Review and negotiate insurance proposals, terms, and conditions for complex or high-value accounts Analytical, negotiation and sales/marketing skills Monitor portfolio performance and ensure adherence to underwriting guidelines and risk appetite Provide mentorship and guidance to junior underwriters, sharing expertise in risk assessment and market trends Collaborate with claims and risk management teams to resolve disputes and manage loss ratios Prepare reports and presentations on portfolio performance, risk trends, and underwriting strategy Skills & experience Established underwriter with a detailed understanding of Marine Cargo business Strong knowledge of cargo insurance products, policy wordings, and international regulations Good analytical, negotiation, and decision-making skills Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&
BATH & NORTH EAST SOMERSET CARERS CENTRE
Bath, Somerset
The role The Development Manager (Philanthropy and Fundraising) position marks an exciting new chapter at The Carers' Centre. In this pivotal role, you will lead income generation efforts for our forward-thinking local charity. You will be responsible for identifying new sources of unrestricted income, strengthening existing income streams, and building strong relationships with both new and established supporters. Success in this role will be evaluated based on mutually agreed Key Performance Indicators (KPI's) such as campaign engagement, donor retention and income growth. We are seeking a visionary strategist who thrives on collaboration and is committed to helping to secure the long-term sustainability of The Carers' Centre, ensuring a brighter future for unpaid carers. As the Development Manager, you will be responsible for cultivating impactful donor relationships and building a dynamic fundraising team to drive increased donor retention and income for the charity. About you You will play a key role in the financial sustainability of the organisation, helping to shape the future of support for unpaid carers in BaNES. With a proven record in philanthropy and at least one other income generation activity, alongside effective management skills you'll have the knack for crafting compelling results driven proposals that resonate with donors and funders alike. Your prowess as a skilled communicator allows you to expertly forge tailored relationships with a diverse array of stakeholders, whether in the digital platforms or face to face encounters. As an expert in organisation, you possess the capability to conceive and deliver productive income generation strategies with finesse. Your understanding of fundraising legislation equips you with the knowledge needed to navigate the intricacies of this field. In short, you're the dynamo we need to help drive our mission forward. About us The Carers' Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers' Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most. We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references. We are committed to providing services that embrace diversity and promote equality of opportunity. Why join us? Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We're all in this to make the world a little better. We want our employees to have more control over their work/life balance, that's why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home. With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families. As a small but powerful local charity, we rely on digital innovation. You'll use tools such as CRM systems, collaborative tools, email marketing platforms and social media analytics to engage donors and drive campaign effectiveness in partnership with the comms team. As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years. We welcome applications from all backgrounds and communities. We are committed to building a diverse team that reflects the people we serve. To apply for this exciting opportunity, read the documents below and send your Application Form by an email via the button below. If you would like an informal discussion about the role email to book a 20-minute chat. Key duties and responsibilities Main responsibilities In line with our income generation strategy: Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers' Centre and its services for 19,600 unpaid carers across Bath and North East Somerset. Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers' Centre. Work collaboratively with colleagues to help deliver The Carers' Centre vision for carers. Income generation: Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers' Centre Strategic Plan. Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them. Build long-lasting relationships with key local philanthropists, donors, and funders. Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders. Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups. Contribute towards the charity's communications and marketing strategy ensuring fundraising is embedded. Develop, maintain, and implement relevant policies and procedures in line with our growth plans. Line management: Provide effective line management and support to direct reports to help them maximise their potential and effectiveness. Ensure line reports consider their own health and wellbeing. General: Uphold and embed our values and behavioural competencies. Ensure you and your reports: Uphold and embed our values and behavioural competencies in your work Deliver against the agreed workplan. Adhere to the Carers' Charter. Work within The Carers' Centre's policy framework. Ensure that you adopt good practice within the Carers Trust network. Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines. Encourage carers to provide feedback on The Carers' Centre services and to become actively involved in shaping future delivery. Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.
Dec 05, 2025
Full time
The role The Development Manager (Philanthropy and Fundraising) position marks an exciting new chapter at The Carers' Centre. In this pivotal role, you will lead income generation efforts for our forward-thinking local charity. You will be responsible for identifying new sources of unrestricted income, strengthening existing income streams, and building strong relationships with both new and established supporters. Success in this role will be evaluated based on mutually agreed Key Performance Indicators (KPI's) such as campaign engagement, donor retention and income growth. We are seeking a visionary strategist who thrives on collaboration and is committed to helping to secure the long-term sustainability of The Carers' Centre, ensuring a brighter future for unpaid carers. As the Development Manager, you will be responsible for cultivating impactful donor relationships and building a dynamic fundraising team to drive increased donor retention and income for the charity. About you You will play a key role in the financial sustainability of the organisation, helping to shape the future of support for unpaid carers in BaNES. With a proven record in philanthropy and at least one other income generation activity, alongside effective management skills you'll have the knack for crafting compelling results driven proposals that resonate with donors and funders alike. Your prowess as a skilled communicator allows you to expertly forge tailored relationships with a diverse array of stakeholders, whether in the digital platforms or face to face encounters. As an expert in organisation, you possess the capability to conceive and deliver productive income generation strategies with finesse. Your understanding of fundraising legislation equips you with the knowledge needed to navigate the intricacies of this field. In short, you're the dynamo we need to help drive our mission forward. About us The Carers' Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers' Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most. We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references. We are committed to providing services that embrace diversity and promote equality of opportunity. Why join us? Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We're all in this to make the world a little better. We want our employees to have more control over their work/life balance, that's why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home. With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families. As a small but powerful local charity, we rely on digital innovation. You'll use tools such as CRM systems, collaborative tools, email marketing platforms and social media analytics to engage donors and drive campaign effectiveness in partnership with the comms team. As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years. We welcome applications from all backgrounds and communities. We are committed to building a diverse team that reflects the people we serve. To apply for this exciting opportunity, read the documents below and send your Application Form by an email via the button below. If you would like an informal discussion about the role email to book a 20-minute chat. Key duties and responsibilities Main responsibilities In line with our income generation strategy: Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers' Centre and its services for 19,600 unpaid carers across Bath and North East Somerset. Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers' Centre. Work collaboratively with colleagues to help deliver The Carers' Centre vision for carers. Income generation: Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers' Centre Strategic Plan. Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them. Build long-lasting relationships with key local philanthropists, donors, and funders. Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders. Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups. Contribute towards the charity's communications and marketing strategy ensuring fundraising is embedded. Develop, maintain, and implement relevant policies and procedures in line with our growth plans. Line management: Provide effective line management and support to direct reports to help them maximise their potential and effectiveness. Ensure line reports consider their own health and wellbeing. General: Uphold and embed our values and behavioural competencies. Ensure you and your reports: Uphold and embed our values and behavioural competencies in your work Deliver against the agreed workplan. Adhere to the Carers' Charter. Work within The Carers' Centre's policy framework. Ensure that you adopt good practice within the Carers Trust network. Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines. Encourage carers to provide feedback on The Carers' Centre services and to become actively involved in shaping future delivery. Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.
Full-time Office-based This is a fantastic opportunity to join a passionate and forward-thinking team, leading our customer service function and ensuring our customers receive the very best at every touchpoint! Whats in it for you? 30 days holiday (including bank holidays) Company pension scheme Cycle-to-work scheme Health cashback plan Be part of a growing, values-driven clothing brand Supportive and close-knit team culture Fun team socials! Staf Discounts across products What youll be doing: Lead and support the customer service team across email, live chat, phone, and social channels Manage onboarding, training, and development of your team to deliver outstanding service Monitor performance against key service metrics (response time, satisfaction, resolution rates) Continuously review and enhance processes for queries, returns, and complaints Collaborate with Marketing to align on campaigns and customer communications Provide customer insights to Product and Merchandising teams to improve fit, quality, and design Support sustainability and ESG initiatives, embedding repair and reuse values in communication Report on KPIs and customer trends, sharing actionable insights with senior leadership Must-haves: Proven experience managing a customer service function (ideally 3+ years) Strong leadership and people management skills - you know how to get the best from your team Excellent communication skills - both written and verbal Calm, empathetic, and solutions-focused approach Highly organised and process-driven Commercial understanding of fashion retail and online sales environments Nice-to-haves: Background in e-commerce or clothing retail Experience improving customer satisfaction and optimising customer service operations Knowledge of sustainability and circular fashion principles Helpful extras Based in central Cheltenham modern, vibrant office Regular team collaboration and training Monday to Friday! Fast-growing business with genuine career development opportunities with a global company! Be part of a global organisation, and multi award winner Celebrates creativity and passion for travel! Interested? Send your most up-to-date CV to Ellie at i2i recruitment today! Our mission of Making Recruitment Personal also means making recruitment fair. We are committed to reviewing every application through a lens of diversity and inclusion. We strive to personally connect with every applicant, but if you havent heard from us within 5 working days, please understand that your application has not been successful on this occasion. JBRP1_UKTJ
Dec 05, 2025
Full time
Full-time Office-based This is a fantastic opportunity to join a passionate and forward-thinking team, leading our customer service function and ensuring our customers receive the very best at every touchpoint! Whats in it for you? 30 days holiday (including bank holidays) Company pension scheme Cycle-to-work scheme Health cashback plan Be part of a growing, values-driven clothing brand Supportive and close-knit team culture Fun team socials! Staf Discounts across products What youll be doing: Lead and support the customer service team across email, live chat, phone, and social channels Manage onboarding, training, and development of your team to deliver outstanding service Monitor performance against key service metrics (response time, satisfaction, resolution rates) Continuously review and enhance processes for queries, returns, and complaints Collaborate with Marketing to align on campaigns and customer communications Provide customer insights to Product and Merchandising teams to improve fit, quality, and design Support sustainability and ESG initiatives, embedding repair and reuse values in communication Report on KPIs and customer trends, sharing actionable insights with senior leadership Must-haves: Proven experience managing a customer service function (ideally 3+ years) Strong leadership and people management skills - you know how to get the best from your team Excellent communication skills - both written and verbal Calm, empathetic, and solutions-focused approach Highly organised and process-driven Commercial understanding of fashion retail and online sales environments Nice-to-haves: Background in e-commerce or clothing retail Experience improving customer satisfaction and optimising customer service operations Knowledge of sustainability and circular fashion principles Helpful extras Based in central Cheltenham modern, vibrant office Regular team collaboration and training Monday to Friday! Fast-growing business with genuine career development opportunities with a global company! Be part of a global organisation, and multi award winner Celebrates creativity and passion for travel! Interested? Send your most up-to-date CV to Ellie at i2i recruitment today! Our mission of Making Recruitment Personal also means making recruitment fair. We are committed to reviewing every application through a lens of diversity and inclusion. We strive to personally connect with every applicant, but if you havent heard from us within 5 working days, please understand that your application has not been successful on this occasion. JBRP1_UKTJ
A well-established and successful organisation based in North West London is looking for a strategic and commercially minded Head of Marketing to join the team. As Head of Marketing, you will lead a high-performing marketing team and take ownership of marketing strategy, planning and leadership developing comprehensive multi-channel strategies that align with company objectives and position their brands effectively across the UK and EU markets. This role would suit an experienced marketing generalist with strong product, ecommerce, or B2B and B2C marketing agency experience, who enjoys combining strategic thinking with hands-on delivery. As the Head of Marketing your role will encompass the full marketing mix including strategic planning, market research and analysis, brand marketing, communications, digital and media marketing, e-commerce activity and PR. The ideal candidate will have proven experience in a senior marketing leadership role and a track record of building and executing marketing strategies across B2B and B2C environments. You will have experience developing high-performing marketing teams within a growing business and will hold a relevant marketing degree-level qualification, ideally supported by a professional accreditation. The salary on offer is £90,000 - £100,000 per annum, dependent on experience. Other job titles relevant to this role would include: Senior Marketing Manager, Marketing Director, CMO or Chief Marketing Officer, VP of Marketing, Director of Marketing & Communications >
Dec 05, 2025
Full time
A well-established and successful organisation based in North West London is looking for a strategic and commercially minded Head of Marketing to join the team. As Head of Marketing, you will lead a high-performing marketing team and take ownership of marketing strategy, planning and leadership developing comprehensive multi-channel strategies that align with company objectives and position their brands effectively across the UK and EU markets. This role would suit an experienced marketing generalist with strong product, ecommerce, or B2B and B2C marketing agency experience, who enjoys combining strategic thinking with hands-on delivery. As the Head of Marketing your role will encompass the full marketing mix including strategic planning, market research and analysis, brand marketing, communications, digital and media marketing, e-commerce activity and PR. The ideal candidate will have proven experience in a senior marketing leadership role and a track record of building and executing marketing strategies across B2B and B2C environments. You will have experience developing high-performing marketing teams within a growing business and will hold a relevant marketing degree-level qualification, ideally supported by a professional accreditation. The salary on offer is £90,000 - £100,000 per annum, dependent on experience. Other job titles relevant to this role would include: Senior Marketing Manager, Marketing Director, CMO or Chief Marketing Officer, VP of Marketing, Director of Marketing & Communications >
New Product Development Manager - London Job Title: New Product Development (NPD) Manager Location : SE1, London (Southwark) Reports to : Head of Quality Assurance Department : Category & Product Employment Type : Full-time in office Salary : Competitive Role Overview Black Sheep Coffee is seeking a creative and driven New Product Development (NPD) Manager to lead the innovation and evolution of our food and drink offerings across the UK, US, and Middle East markets. As part of the Category & Product team, which includes Supply Chain, Data & Analytics, and Marketing, you will oversee the full product lifecycle from ideation to launch ensuring all products meet Black Sheep Coffee's high standards of quality and brand alignment. This role combines strategic planning, market research, and cross-functional collaboration to ensure we remain ahead of industry trends. The NPD Manager will also contribute valuable insights through regular Quarterly Trend Reports and Competitor Analysis Reports, shaping long-term product strategies. Key Responsibilities 1. New Product Development Lead the end-to-end development process for food and drink products, focusing on global market requirements and customer preferences. Collaborate with internal teams (e.g., Supply Chain, Marketing, and Data & Analytics) and external suppliers to refine and perfect products. Conduct in-depth market research to identify trends, competitive insights, and emerging consumer demands, ensuring Black Sheep Coffee's offerings remain innovative and market-leading. 2. Quarterly Trend Reports Produce detailed Quarterly Trend Reports, highlighting industry innovations, customer preferences, and emerging global food and beverage trends. Leverage insights to guide product development strategy and maintain a competitive edge. Present actionable findings to senior leadership and key stakeholders, influencing product roadmaps. 3. Competitor Analysis Develop and maintain comprehensive Competitor Analysis Reports, identifying key differentiators and trends in the market. Use insights to shape product development decisions, ensuring Black Sheep Coffee stays ahead in quality, innovation, and appeal. Share findings with cross-functional teams to inform broader business strategies. 4. Product Launch Coordination Partner with the Brand and Compliance Department to ensure all product launches comply with allergen and safety regulations across global markets. Collaborate with the L&D Content Creator to produce training materials and 'How-To' guides, equipping teams for successful product rollouts. Work with Marketing to develop localized promotional materials and campaigns tailored to global audiences. 5. Seasonal Product Launch Calendar Create and manage a seasonal calendar for global product launches, strategically planning releases to keep offerings exciting and relevant. Ensure timely execution of launches that resonate with customer preferences while aligning with Black Sheep Coffee's sales objectives. 6. Cross-Functional Collaboration Collaborate closely with the Category & Product team, including Supply Chain, Data & Analytics, and Marketing, to ensure seamless execution of product initiatives. Act as the central contact for global teams, ensuring alignment and smooth communication across regions. About You A Bachelor's degree in Business, Food Science, Marketing, or a related field. At least 2 years of experience in product development and management, ideally within the food and beverage industry and with global or multi-market exposure. Proven expertise in conducting trend and competitor analysis, translating findings into actionable product strategies. Solid understanding of allergen regulations, product labelling, and food safety standards across multiple markets. proficiency in Microsoft Excel, numerical and analytical skills with the ability to interpret data accurately. Strong project management skills, with the ability to manage multiple priorities and meet tight deadlines. Excellent communication and interpersonal skills, capable of collaborating with diverse teams and external suppliers. Passionate about food and drink trends, with the creativity to transform insights into globally relevant products. Detail-oriented, innovative, and driven to maintain high standards across all regions. Benefits: Annual Discretionary Bonus - Up to 15% of previous years earning. Monthly phone bills reimbursed - up to 50 per month. Free coffee and hot drinks at any of our locations, plus 50% off food items. Access to Wagesteam, offering a variety of high-street discounts. 5% Interest on savings through Wagestream Build Pot. Employee Assistance Programme (EAP) - Access to confidential counselling and advice Wellness App through our EAP. Pension plan through NEST pensions - 3% employer contribution. Free daily breakfast, snacks and commercial coffee machine in the office. Monthly pub drinks, biannual staff socials and a fully stocked drinks fridge. Rapid career progression and development opportunities. About Black Sheep Coffee Join the thriving team at Black Sheep Coffee, the rapidly expanding 4th largest coffee chain in the UK. With our sights set on further growth, this is an exciting opportunity to be part of our success story. Since our establishment in 2013, we have captivated coffee lovers with our commitment to quality and innovation. As a testament to our dedication, we have risen to become one of the leading players in the UK coffee scene. With our continuous expansion plans, there has never been a more exciting time to join us. As a member of our team, you will have the chance to contribute to our upward trajectory and be part of our ambitious journey towards shaping the future of the coffee industry. We foster a dynamic and collaborative work environment where your ideas are valued, and your professional growth is encouraged. With a strong emphasis on teamwork and a passion for excellence, we provide a supportive platform for you to thrive and make a meaningful impact. Don't miss the opportunity to be part of a rapidly growing company that values innovation, quality, and the power of exceptional coffee. Join Black Sheep Coffee today and embark on a rewarding career that offers unlimited potential.
Dec 05, 2025
Full time
New Product Development Manager - London Job Title: New Product Development (NPD) Manager Location : SE1, London (Southwark) Reports to : Head of Quality Assurance Department : Category & Product Employment Type : Full-time in office Salary : Competitive Role Overview Black Sheep Coffee is seeking a creative and driven New Product Development (NPD) Manager to lead the innovation and evolution of our food and drink offerings across the UK, US, and Middle East markets. As part of the Category & Product team, which includes Supply Chain, Data & Analytics, and Marketing, you will oversee the full product lifecycle from ideation to launch ensuring all products meet Black Sheep Coffee's high standards of quality and brand alignment. This role combines strategic planning, market research, and cross-functional collaboration to ensure we remain ahead of industry trends. The NPD Manager will also contribute valuable insights through regular Quarterly Trend Reports and Competitor Analysis Reports, shaping long-term product strategies. Key Responsibilities 1. New Product Development Lead the end-to-end development process for food and drink products, focusing on global market requirements and customer preferences. Collaborate with internal teams (e.g., Supply Chain, Marketing, and Data & Analytics) and external suppliers to refine and perfect products. Conduct in-depth market research to identify trends, competitive insights, and emerging consumer demands, ensuring Black Sheep Coffee's offerings remain innovative and market-leading. 2. Quarterly Trend Reports Produce detailed Quarterly Trend Reports, highlighting industry innovations, customer preferences, and emerging global food and beverage trends. Leverage insights to guide product development strategy and maintain a competitive edge. Present actionable findings to senior leadership and key stakeholders, influencing product roadmaps. 3. Competitor Analysis Develop and maintain comprehensive Competitor Analysis Reports, identifying key differentiators and trends in the market. Use insights to shape product development decisions, ensuring Black Sheep Coffee stays ahead in quality, innovation, and appeal. Share findings with cross-functional teams to inform broader business strategies. 4. Product Launch Coordination Partner with the Brand and Compliance Department to ensure all product launches comply with allergen and safety regulations across global markets. Collaborate with the L&D Content Creator to produce training materials and 'How-To' guides, equipping teams for successful product rollouts. Work with Marketing to develop localized promotional materials and campaigns tailored to global audiences. 5. Seasonal Product Launch Calendar Create and manage a seasonal calendar for global product launches, strategically planning releases to keep offerings exciting and relevant. Ensure timely execution of launches that resonate with customer preferences while aligning with Black Sheep Coffee's sales objectives. 6. Cross-Functional Collaboration Collaborate closely with the Category & Product team, including Supply Chain, Data & Analytics, and Marketing, to ensure seamless execution of product initiatives. Act as the central contact for global teams, ensuring alignment and smooth communication across regions. About You A Bachelor's degree in Business, Food Science, Marketing, or a related field. At least 2 years of experience in product development and management, ideally within the food and beverage industry and with global or multi-market exposure. Proven expertise in conducting trend and competitor analysis, translating findings into actionable product strategies. Solid understanding of allergen regulations, product labelling, and food safety standards across multiple markets. proficiency in Microsoft Excel, numerical and analytical skills with the ability to interpret data accurately. Strong project management skills, with the ability to manage multiple priorities and meet tight deadlines. Excellent communication and interpersonal skills, capable of collaborating with diverse teams and external suppliers. Passionate about food and drink trends, with the creativity to transform insights into globally relevant products. Detail-oriented, innovative, and driven to maintain high standards across all regions. Benefits: Annual Discretionary Bonus - Up to 15% of previous years earning. Monthly phone bills reimbursed - up to 50 per month. Free coffee and hot drinks at any of our locations, plus 50% off food items. Access to Wagesteam, offering a variety of high-street discounts. 5% Interest on savings through Wagestream Build Pot. Employee Assistance Programme (EAP) - Access to confidential counselling and advice Wellness App through our EAP. Pension plan through NEST pensions - 3% employer contribution. Free daily breakfast, snacks and commercial coffee machine in the office. Monthly pub drinks, biannual staff socials and a fully stocked drinks fridge. Rapid career progression and development opportunities. About Black Sheep Coffee Join the thriving team at Black Sheep Coffee, the rapidly expanding 4th largest coffee chain in the UK. With our sights set on further growth, this is an exciting opportunity to be part of our success story. Since our establishment in 2013, we have captivated coffee lovers with our commitment to quality and innovation. As a testament to our dedication, we have risen to become one of the leading players in the UK coffee scene. With our continuous expansion plans, there has never been a more exciting time to join us. As a member of our team, you will have the chance to contribute to our upward trajectory and be part of our ambitious journey towards shaping the future of the coffee industry. We foster a dynamic and collaborative work environment where your ideas are valued, and your professional growth is encouraged. With a strong emphasis on teamwork and a passion for excellence, we provide a supportive platform for you to thrive and make a meaningful impact. Don't miss the opportunity to be part of a rapidly growing company that values innovation, quality, and the power of exceptional coffee. Join Black Sheep Coffee today and embark on a rewarding career that offers unlimited potential.
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of next-generation SaaS platforms, digital ecosystems, virtual assistants, websites, apps, and Agentic AI-driven solutions. By harnessing existing and emerging AI technologies, you will enhance the consulting lifecycle, improve productivity, and create a distinct competitive advantage for BCG and its clients. You are a creative, strategic, and hands-on Research Leader - passionate about crafting intuitive, impactful, and AI-augmented user experiences. Through a strong advocacy for user-centred design, you will balance innovation with practicality and measurable business impact. Working collaboratively with other UX Chapter Leads, you will define standards, frameworks, and guardrails that ensure consistency and excellence across all BCG digital products. In this senior leadership role, you will serve as both mentor and contributor. As a line manager, you will establish a future facing UX research practice, and guide our team of UX Researchers working within in Digital Product Teams, fostering their professional growth and ensuring alignment with BCG's digital and AI-first priorities. You'll keep your skills sharp and your leadership grounded in practice. Key Responsibilities UX Research Strategy & Vision: Define the research strategy that aligns user insights with business objectives and value creation. Champion user-centred design principles to drive innovation while balancing technical feasibility and strategic value.Define the shift to experience and journey-based research methods from singular products. Cross-Functional Collaboration: Partner closely with design, product, data science, and consulting teams to embed UX practices into GenAI solutions, ensuring alignment across product roadmaps and business goals. Innovative, Scalable Research : Develop and lead AI-powered research methodologies that address critical challenges such as trust, and scalability in digital products. Execution & Delivery : Drive discovery-to-deployment research initiatives, collaborating with senior stakeholders to deliver validated, actionable insights that guide MVPs and scalable product releases. Leadership & Mentorship: Establish research standards for AI-first digital products in partnership with UX Chapter Leads. Mentor and develop researchers, fostering a culture of innovation, experimentation, and continuous learning. Research Practice & Expertise: Lead generative and evaluative research, usability testing, and behavioural data analysis to validate concepts and refine designs that enhance user experience and business outcomes. Capture user sentiment and own and publish results and actions back to BCG What You'll Bring 10+ years of experience in user research within consulting, agency, or technology-led organizations, including at least 5 years in research leadership roles. Proven success in scaling UX research, supporting diverse user groups, regions, and cross-functional teams. Experienced in leading distributed research teams and nurturing talent within fast-paced, innovation-driven environments. Deep expertise across the end-to-end design lifecycle - from discovery through delivery - with strong grounding in agile, scrum, and design thinking methodologies. Strategic leadership skills with a track record of aligning UX research initiatives to business outcomes, value creation, and executive priorities, particularly in emerging areas like GenAI. Data-driven mindset, with the ability to define and track UX impact through metrics and KPIs that communicate value to stakeholders. Skilled in research platforms and tools such as Qualtrics , Content Square , Hive , Dovetail , Maze , and . Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 05, 2025
Full time
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of next-generation SaaS platforms, digital ecosystems, virtual assistants, websites, apps, and Agentic AI-driven solutions. By harnessing existing and emerging AI technologies, you will enhance the consulting lifecycle, improve productivity, and create a distinct competitive advantage for BCG and its clients. You are a creative, strategic, and hands-on Research Leader - passionate about crafting intuitive, impactful, and AI-augmented user experiences. Through a strong advocacy for user-centred design, you will balance innovation with practicality and measurable business impact. Working collaboratively with other UX Chapter Leads, you will define standards, frameworks, and guardrails that ensure consistency and excellence across all BCG digital products. In this senior leadership role, you will serve as both mentor and contributor. As a line manager, you will establish a future facing UX research practice, and guide our team of UX Researchers working within in Digital Product Teams, fostering their professional growth and ensuring alignment with BCG's digital and AI-first priorities. You'll keep your skills sharp and your leadership grounded in practice. Key Responsibilities UX Research Strategy & Vision: Define the research strategy that aligns user insights with business objectives and value creation. Champion user-centred design principles to drive innovation while balancing technical feasibility and strategic value.Define the shift to experience and journey-based research methods from singular products. Cross-Functional Collaboration: Partner closely with design, product, data science, and consulting teams to embed UX practices into GenAI solutions, ensuring alignment across product roadmaps and business goals. Innovative, Scalable Research : Develop and lead AI-powered research methodologies that address critical challenges such as trust, and scalability in digital products. Execution & Delivery : Drive discovery-to-deployment research initiatives, collaborating with senior stakeholders to deliver validated, actionable insights that guide MVPs and scalable product releases. Leadership & Mentorship: Establish research standards for AI-first digital products in partnership with UX Chapter Leads. Mentor and develop researchers, fostering a culture of innovation, experimentation, and continuous learning. Research Practice & Expertise: Lead generative and evaluative research, usability testing, and behavioural data analysis to validate concepts and refine designs that enhance user experience and business outcomes. Capture user sentiment and own and publish results and actions back to BCG What You'll Bring 10+ years of experience in user research within consulting, agency, or technology-led organizations, including at least 5 years in research leadership roles. Proven success in scaling UX research, supporting diverse user groups, regions, and cross-functional teams. Experienced in leading distributed research teams and nurturing talent within fast-paced, innovation-driven environments. Deep expertise across the end-to-end design lifecycle - from discovery through delivery - with strong grounding in agile, scrum, and design thinking methodologies. Strategic leadership skills with a track record of aligning UX research initiatives to business outcomes, value creation, and executive priorities, particularly in emerging areas like GenAI. Data-driven mindset, with the ability to define and track UX impact through metrics and KPIs that communicate value to stakeholders. Skilled in research platforms and tools such as Qualtrics , Content Square , Hive , Dovetail , Maze , and . Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
We're recruiting for a highly successful, design-led supplier that's doubling down on the UK market and looking for a Senior Account Manager. Already partnering with high-volume supermarkets, they're now primed to scale with other major names. Backed by use of innovative 3D software, they move from concept to sample at speed delivering high-quality product at competitive prices click apply for full job details
Nov 06, 2025
Full time
We're recruiting for a highly successful, design-led supplier that's doubling down on the UK market and looking for a Senior Account Manager. Already partnering with high-volume supermarkets, they're now primed to scale with other major names. Backed by use of innovative 3D software, they move from concept to sample at speed delivering high-quality product at competitive prices click apply for full job details
Configuration Engineering Lead - Defence Sector Are you a seasoned engineering professional with a background in configuration management, ready to take on a leadership role in a mission-critical defence environment? We're seeking a Configuration Engineering Lead to oversee and develop our configuration capability within a high-integrity defence operating unit. This role is pivotal in ensuring functional excellence, team leadership, and strategic alignment with broader engineering goals. You'll work closely with senior engineering leadership and act as the primary contact for all things configuration. What You'll Be Doing: Team Leadership & Development : Manage a small team of configuration engineers (approx. 2-5), fostering a culture of safety, performance, and continuous improvement. Capability Strategy : Identify skill gaps, plan capability growth, and ensure the team is equipped with the right tools and training. Resource Planning : Balance resource supply with project demand, including recruitment and external partnerships. Functional Delivery : Ensure projects are staffed with appropriately skilled personnel and that outputs meet quality, cost, and schedule targets. Project Involvement : Act as the configuration lead on complex programmes, overseeing planning, execution, and delivery. Governance & Compliance : Review technical documentation, ensure adherence to standards, and contribute to internal audits and assessments. Process Ownership : Collaborate with technical leadership to evolve and maintain configuration processes and practices. Tool & Asset Management : Maintain and enhance the toolset used by the configuration function. Cross-functional Collaboration : Build strong relationships across engineering and programme teams to support delivery and promote the value of configuration. Strategic Contribution : Support the development and execution of engineering strategies, particularly those involving configuration initiatives. What We're Looking For: Degree-qualified in engineering or a related technical discipline, or equivalent experience. Significant experience in configuration management within defence, aerospace, or maritime sectors. Familiarity with relevant standards and regulations (e.g. Defence Standard 05-057). Proven leadership experience, with the ability to motivate and manage technical teams. Strong understanding of configuration principles across the product lifecycle-from development through to in-service support. Experience creating and implementing configuration plans and processes aligned to regulatory and customer requirements. Security Clearance: Due to the nature of the work, candidates must be eligible to obtain UK Security Clearance (SC level). People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Nov 02, 2025
Contractor
Configuration Engineering Lead - Defence Sector Are you a seasoned engineering professional with a background in configuration management, ready to take on a leadership role in a mission-critical defence environment? We're seeking a Configuration Engineering Lead to oversee and develop our configuration capability within a high-integrity defence operating unit. This role is pivotal in ensuring functional excellence, team leadership, and strategic alignment with broader engineering goals. You'll work closely with senior engineering leadership and act as the primary contact for all things configuration. What You'll Be Doing: Team Leadership & Development : Manage a small team of configuration engineers (approx. 2-5), fostering a culture of safety, performance, and continuous improvement. Capability Strategy : Identify skill gaps, plan capability growth, and ensure the team is equipped with the right tools and training. Resource Planning : Balance resource supply with project demand, including recruitment and external partnerships. Functional Delivery : Ensure projects are staffed with appropriately skilled personnel and that outputs meet quality, cost, and schedule targets. Project Involvement : Act as the configuration lead on complex programmes, overseeing planning, execution, and delivery. Governance & Compliance : Review technical documentation, ensure adherence to standards, and contribute to internal audits and assessments. Process Ownership : Collaborate with technical leadership to evolve and maintain configuration processes and practices. Tool & Asset Management : Maintain and enhance the toolset used by the configuration function. Cross-functional Collaboration : Build strong relationships across engineering and programme teams to support delivery and promote the value of configuration. Strategic Contribution : Support the development and execution of engineering strategies, particularly those involving configuration initiatives. What We're Looking For: Degree-qualified in engineering or a related technical discipline, or equivalent experience. Significant experience in configuration management within defence, aerospace, or maritime sectors. Familiarity with relevant standards and regulations (e.g. Defence Standard 05-057). Proven leadership experience, with the ability to motivate and manage technical teams. Strong understanding of configuration principles across the product lifecycle-from development through to in-service support. Experience creating and implementing configuration plans and processes aligned to regulatory and customer requirements. Security Clearance: Due to the nature of the work, candidates must be eligible to obtain UK Security Clearance (SC level). People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
