Recruit4staff are representing a leading manufacturing business in their search for a Payroll Specialist to work in North Wales Job Details: Pay: £39,000 per annum Hours of Work: Monday to Friday, Days role Duration: Permanent Benefits: Hybrid working options, generous benefits package, enhanced pension, 25 days holiday plus bank holidays Job Role: As a Payroll Specialist, you will be responsible for managing payroll inputs, reconciliations, and error corrections across multiple pay and benefit structures. You will ensure compliance with payroll and pension legislation in various countries, while supporting and leading process improvement projects within HR Shared Services. This is a key position requiring a detail-oriented and customer-focused approach to payroll operations. Essential Skills, Experience, or Qualifications: Previous experience working as part of a Payroll team Naturally curious and proactive, with a strong sense of initiative Highly analytical and meticulous, with exceptional attention to detail CIPP qualification (or willingness to work towards it) Advantageous Skills, Experience, or Qualifications Experience working successfully within Payroll teams aligned to both UK & overseas operations Commutable From: Wrexham, Chester, Oswestry, Deeside, Ellesmere Port Similar Job Titles: Payroll Specialist, Payroll Operations Analyst, Payroll Operations Coordinator, Payroll Operations Officer, Payroll Processing Specialist, Payroll Services Specialist, Payroll Delivery Specialist, Payroll Process Specialist, Payroll Administrator, Payroll Analyst, Payroll Coordinator, Payroll Officer For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business. JBRP1_UKTJ
Dec 13, 2025
Full time
Recruit4staff are representing a leading manufacturing business in their search for a Payroll Specialist to work in North Wales Job Details: Pay: £39,000 per annum Hours of Work: Monday to Friday, Days role Duration: Permanent Benefits: Hybrid working options, generous benefits package, enhanced pension, 25 days holiday plus bank holidays Job Role: As a Payroll Specialist, you will be responsible for managing payroll inputs, reconciliations, and error corrections across multiple pay and benefit structures. You will ensure compliance with payroll and pension legislation in various countries, while supporting and leading process improvement projects within HR Shared Services. This is a key position requiring a detail-oriented and customer-focused approach to payroll operations. Essential Skills, Experience, or Qualifications: Previous experience working as part of a Payroll team Naturally curious and proactive, with a strong sense of initiative Highly analytical and meticulous, with exceptional attention to detail CIPP qualification (or willingness to work towards it) Advantageous Skills, Experience, or Qualifications Experience working successfully within Payroll teams aligned to both UK & overseas operations Commutable From: Wrexham, Chester, Oswestry, Deeside, Ellesmere Port Similar Job Titles: Payroll Specialist, Payroll Operations Analyst, Payroll Operations Coordinator, Payroll Operations Officer, Payroll Processing Specialist, Payroll Services Specialist, Payroll Delivery Specialist, Payroll Process Specialist, Payroll Administrator, Payroll Analyst, Payroll Coordinator, Payroll Officer For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business. JBRP1_UKTJ
Your new company Bristol based hotel Your new role We are seeking a Hotel Accounts Coordinator to support the smooth financial operations of a busy hotel site. This role is ideal for someone with strong organisational skills, attention to detail, and the ability to work closely with hotel staff while liaising with head office.Key Responsibilities Oversee day-to-day financial controls at the hotel Rai
Dec 13, 2025
Full time
Your new company Bristol based hotel Your new role We are seeking a Hotel Accounts Coordinator to support the smooth financial operations of a busy hotel site. This role is ideal for someone with strong organisational skills, attention to detail, and the ability to work closely with hotel staff while liaising with head office.Key Responsibilities Oversee day-to-day financial controls at the hotel Rai
Control Risks is seeking a candidate to support global operations for Control Risks' Subscriptions department. This dynamic and highly visible role is focused on supporting operations, assisting with business development, and commercial administration. This requires frequent direct collaboration with teams across every Control Risks region and department. The Associate Consultant will enable and assist subject matter experts to focus on delivering excellent support to our clients What You'll Do: The Associate Consultant supports a global business that operates 24/7/365 and is characterized by fluctuating levels of workload with colleagues and clients that are occasionally conducted outside of normal business hours and require a flexible but balanced work schedule. The Associate Consultant will execute both routine and ad hoc tasks set by the Director. These tasks and responsibilities include: Support service delivery Facilitate seamless and efficient triaging of client requests by ensuring the necessary information is passed to the relevant team within Control Risks and establishing direct contact between that team and the client. Work closely with members of the program team and wider business on a day-to-day basis to understand the nature and the context of the services being provided. Support consultancy assignments in scoping, delivery, and reporting. Support the team by using systems to collect and analyze data that enable management to monitor and control service delivery in near real-time. Provide materials prior to and during client meetings and engagements (e.g., client briefs, background research, news analysis). Record and manage actions as needed. Provide input into the project control functions within the portfolio and regularly perform data gathering, data management and analytical processes to predict and understand the time and cost outcomes of engagements. Support the creation of training materials and internal reference documents and assist with team training where required. Maintain up-to-date client records and service tracking. Prepare, file, and gather internal and client reports as required. Support business development Participate in regular meetings related to business development for the portfolio. Maintain and develop reports related to the sales pipeline. Assist marketing personnel by taking actual case reports from response operations and converting them to case studies that can be used in marketing collateral. Join business development meetings and help maintain and build client relationships. Support accounting functions and project administration. Ensure all projects have relevant signed client documentation. Implement and manage the setup of products and accounts. Support the Subscriptions team with general day-to-day operational tasks. Liaise and coordinate with counterparts from Control Risks' commercial partners. Who You Are: 2+ years of experience in a corporate office work environment 2+ years of experience using Microsoft Office (primarily Excel and PowerPoint) Preferred An interest in security and integrity risk Experience with Customer Relationship Management software Experience using Business Analytics software (D365) Experience using Time and Expense Tracking software Proactive approach to anticipating and completing tasks Desire to cross-train and learn outside of core job function Confident to raise concerns and discuss solutions Attention to detail Strong organizational skills Excellent time management and prioritisation Educated to bachelor's degree level or equivalent. Strong communication skills with the ability to establish effective and strong working relationships with internal and external contacts Ability to work effectively under pressure, demonstrating resilience. Positive, can-do attitude What We Offer: Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
Dec 13, 2025
Full time
Control Risks is seeking a candidate to support global operations for Control Risks' Subscriptions department. This dynamic and highly visible role is focused on supporting operations, assisting with business development, and commercial administration. This requires frequent direct collaboration with teams across every Control Risks region and department. The Associate Consultant will enable and assist subject matter experts to focus on delivering excellent support to our clients What You'll Do: The Associate Consultant supports a global business that operates 24/7/365 and is characterized by fluctuating levels of workload with colleagues and clients that are occasionally conducted outside of normal business hours and require a flexible but balanced work schedule. The Associate Consultant will execute both routine and ad hoc tasks set by the Director. These tasks and responsibilities include: Support service delivery Facilitate seamless and efficient triaging of client requests by ensuring the necessary information is passed to the relevant team within Control Risks and establishing direct contact between that team and the client. Work closely with members of the program team and wider business on a day-to-day basis to understand the nature and the context of the services being provided. Support consultancy assignments in scoping, delivery, and reporting. Support the team by using systems to collect and analyze data that enable management to monitor and control service delivery in near real-time. Provide materials prior to and during client meetings and engagements (e.g., client briefs, background research, news analysis). Record and manage actions as needed. Provide input into the project control functions within the portfolio and regularly perform data gathering, data management and analytical processes to predict and understand the time and cost outcomes of engagements. Support the creation of training materials and internal reference documents and assist with team training where required. Maintain up-to-date client records and service tracking. Prepare, file, and gather internal and client reports as required. Support business development Participate in regular meetings related to business development for the portfolio. Maintain and develop reports related to the sales pipeline. Assist marketing personnel by taking actual case reports from response operations and converting them to case studies that can be used in marketing collateral. Join business development meetings and help maintain and build client relationships. Support accounting functions and project administration. Ensure all projects have relevant signed client documentation. Implement and manage the setup of products and accounts. Support the Subscriptions team with general day-to-day operational tasks. Liaise and coordinate with counterparts from Control Risks' commercial partners. Who You Are: 2+ years of experience in a corporate office work environment 2+ years of experience using Microsoft Office (primarily Excel and PowerPoint) Preferred An interest in security and integrity risk Experience with Customer Relationship Management software Experience using Business Analytics software (D365) Experience using Time and Expense Tracking software Proactive approach to anticipating and completing tasks Desire to cross-train and learn outside of core job function Confident to raise concerns and discuss solutions Attention to detail Strong organizational skills Excellent time management and prioritisation Educated to bachelor's degree level or equivalent. Strong communication skills with the ability to establish effective and strong working relationships with internal and external contacts Ability to work effectively under pressure, demonstrating resilience. Positive, can-do attitude What We Offer: Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
The position We are seeking a dynamic and experienced Account Manager to oversee the recruitment and management of a large, temporary workforce at our client site. You will be responsible for building and maintaining strong relationships with the client, managing a team of coordinators, ensuring smooth payroll operations, and delivering key performance indicators (KPIs) to meet customer expectations. The role demands a blend of customer service, operational management, and team leadership skills. Working Hours: Monday-Friday 09:00-17:00 Salary: £35,000 Contract Type: Permanent Location: TW6 3AQ Role of an Account Manager: Build and maintain strong, positive relationships with key client stakeholders. Ensure high levels of client satisfaction by providing consistent, proactive communication and addressing any concerns promptly. Act as the main point of contact between the client and the agency, ensuring client needs are understood and met. Oversee daily workforce operations to ensure KPIs (e.g., attendance, quality, and productivity) are consistently met. Track and report on performance metrics to senior management and the client, highlighting successes and areas for improvement. Implement continuous improvement initiatives to optimise productivity and reduce attrition. Ensure accurate and timely processing of payroll for temporary workers. Manage compliance with relevant labour laws, including working time regulations, health and safety, and wage guidelines. Address any payroll or compliance issues as they arise. Proactively address any issues related to recruitment, performance, or client expectations. Investigate and resolve any workplace incidents, complaints, or staffing concerns, ensuring minimal disruption to operations. As an Account Manager, you will need to have: Proven experience in an account management or operations role, ideally within the recruitment or temporary staffing sector. Experience working within the e-commerce or logistics sectors is desirable. Strong leadership and team management skills, with the ability to motivate and guide a diverse team. Excellent communication and interpersonal skills, with the ability to build strong client relationships. Solid understanding of payroll and HR processes, along with knowledge of labour regulations. Knowledge of recruitment technology and management software is desirable. Strong analytical and reporting skills, with a focus on delivering results. Ability to thrive in a fast paced, high volume environment. What we offer: Generous Annual Leave: 25 days pa + Bank Holidays and you gain an extra day off for each year you stay with us (after 2 years) Special Leave: Including Moving Day, Birthday, Wedding Day, and Volunteering Days Personal Leave: For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents Enhanced Maternity & Paternity Pay to support your family journey Life Assurance Cover for peace of mind (after 1 year of service) Medicash Health Plans to support your wellbeing (after 1 year of service) Salary Sacrifice Pension Scheme with Penfold, to help secure your future Mental Health Support through our partner Therapy Chat Sabbatical Scheme to recharge and refocus Cycle to Work Scheme for an eco friendly commute Impactful Work Environment where you'll contribute to one of Europe's fastest growing start ups
Dec 13, 2025
Full time
The position We are seeking a dynamic and experienced Account Manager to oversee the recruitment and management of a large, temporary workforce at our client site. You will be responsible for building and maintaining strong relationships with the client, managing a team of coordinators, ensuring smooth payroll operations, and delivering key performance indicators (KPIs) to meet customer expectations. The role demands a blend of customer service, operational management, and team leadership skills. Working Hours: Monday-Friday 09:00-17:00 Salary: £35,000 Contract Type: Permanent Location: TW6 3AQ Role of an Account Manager: Build and maintain strong, positive relationships with key client stakeholders. Ensure high levels of client satisfaction by providing consistent, proactive communication and addressing any concerns promptly. Act as the main point of contact between the client and the agency, ensuring client needs are understood and met. Oversee daily workforce operations to ensure KPIs (e.g., attendance, quality, and productivity) are consistently met. Track and report on performance metrics to senior management and the client, highlighting successes and areas for improvement. Implement continuous improvement initiatives to optimise productivity and reduce attrition. Ensure accurate and timely processing of payroll for temporary workers. Manage compliance with relevant labour laws, including working time regulations, health and safety, and wage guidelines. Address any payroll or compliance issues as they arise. Proactively address any issues related to recruitment, performance, or client expectations. Investigate and resolve any workplace incidents, complaints, or staffing concerns, ensuring minimal disruption to operations. As an Account Manager, you will need to have: Proven experience in an account management or operations role, ideally within the recruitment or temporary staffing sector. Experience working within the e-commerce or logistics sectors is desirable. Strong leadership and team management skills, with the ability to motivate and guide a diverse team. Excellent communication and interpersonal skills, with the ability to build strong client relationships. Solid understanding of payroll and HR processes, along with knowledge of labour regulations. Knowledge of recruitment technology and management software is desirable. Strong analytical and reporting skills, with a focus on delivering results. Ability to thrive in a fast paced, high volume environment. What we offer: Generous Annual Leave: 25 days pa + Bank Holidays and you gain an extra day off for each year you stay with us (after 2 years) Special Leave: Including Moving Day, Birthday, Wedding Day, and Volunteering Days Personal Leave: For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents Enhanced Maternity & Paternity Pay to support your family journey Life Assurance Cover for peace of mind (after 1 year of service) Medicash Health Plans to support your wellbeing (after 1 year of service) Salary Sacrifice Pension Scheme with Penfold, to help secure your future Mental Health Support through our partner Therapy Chat Sabbatical Scheme to recharge and refocus Cycle to Work Scheme for an eco friendly commute Impactful Work Environment where you'll contribute to one of Europe's fastest growing start ups
Job ad: legal director, Refugee Legal Support We have an exciting opportunity for a dynamic and committed UK lawyer (solicitor, barrister or immigration caseworker including non-practising) to take on a new role within RLS. We are recruiting for a Legal Director to join our dedicated legal team in London to contribute to shaping the direction of our legal projects and to help us continue providing high quality legal advice to our clients. Term 1 year fixed-term contract (with a view to extension subject to need and funding) Hours Part Time (up to 30 hours per week) Place A hybrid of remote working and office based - central London 1.1. About Refugee Legal Support (RLS) RLS is a UK charity and a non-profit company in Greece (AMKE). RLS works in solidarity with people who migrate and strives to advance safe migration through legal support, casework, strategic litigation, outreach, training and partnerships. RLS advocates for the promotion and protection of people's rights throughout the migration process in the UK and across Europe and its borders. Family Reunion from Europe Project in London Our dedicated team of caseworkers and volunteer lawyers from our law firm partners work on family reunion applications to the UK for applicants based in Europe post Brexit. Our soon to be launched Afghan Pro Bono Initiative is a well resourced legal advice and representation project in partnership with Safe Passage and 14 commercial law firms. The project aims to meet advice needs of people fleeing Afghanistan and their families. The project will focus on family reunion and ARAP cases. RLS Islands on Lesvos, Greece We have a presence on the island of Lesvos in Greece where our caseworker is embedded within the Legal Centre Lesvos and ensures that information needs in relation to family reunion post Brexit are covered and systemic barriers to accessing the process are monitored and recorded. Our clinic in Athens was our seed project. Since 2017, we have been operating a legal clinic in Athens, having assisted more than 700 families with preparing for their asylum interviews and joining their loved ones all around Europe. 1.2. Key responsibilities and objectives of the role The post holder will be a member of our Legal Support team and will work closely with our expert lawyer trustees and caseworkers. This is a new post within RLS; the successful candidate will help shape the role and achieve its full potential. Key responsibilities Overseeing/ supervising all RLS casework, in particular UK family reunification applications and legal routes for Afghans to the UK; Providing practical and strategic input into all casework delivery projects; Overseeing case management record keeping and data collection (and wider evidence gathering) to inform and support the strategic aims of the various current and future legal projects; Identification and development of strategic practical and legal ways to achieve change; Feeding into strategic collaborative efforts with external partners in the UK and Greece; Ensuring OISC regulatory compliance; Have conduct of a limited number of cases and provide high quality legal advice and representation to clients; Deliver training to our caseworkers and trainee caseworkers; Work in close collaboration with our lawyer trustees and caseworkers to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes; Work in close collaboration with the coordinators of each legal project and the programmes manager to ensure that appropriate steps to achieve the aims and objectives of the various projects are taken; Maintain accurate and confidential records in line with GDPR; Working closely with and coordinating input gathering from the RLS Legal Experts Panel Providing input to the improvement of our existing case management system Adhere safeguarding policies and procedures at all times. 2. Person specification Strong strategic vision and experience of/ enthusiasm for using the law as a tool for change; 2 years full time asylum casework (or equivalent); Demonstrable knowledge of refugee family reunion procedures and applications in the UK; Experience of supervising casework; Commitment to feeding into the organisational development of RLS; Possess a strong commitment to the promotion and protection of people's rights throughout the migration process; Be either; a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3. Demonstrable knowledge of legal aid provision; Experience of and commitment to working in a collaborative way on legal cases; Good verbal and written communication skills in English; Strong organisational skills, including the ability to prioritise work and meet deadlines; Strong attention to detail, responsiveness, reliability and dependability; Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders; Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy; The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost); Right to reside and work in the UK. Experience of strategic litigation; Interest in collaborating with non-legal colleagues to bring about systemic change; Experience of customising and managing case management systems; 3. How to apply Apply by sending your: CV no longer than one page of A4 and; Covering email expressing your interest, explaining why you would like to be considered for this role and how your experience and skills match the person specification. Please ensure that you state your preferred starting date and notice period if applicable and include contact details of two professional references in your cover letter as well. Send your cover letter and CV by email to Efi (she/her) at no later than the application deadline. 4. Working with us The successful candidate will have the opportunity to work within an agile organisation that punches above its weight. We have grown rapidly over the last year, doubling in size and operational capacity. We are now able to help more people. We need to ensure that our legal strategies and all the learning from our cases are assessed, reviewed and used to support even more people in the best way possible. RLS offers a flexible working environment, with a hybrid working arrangement, including remote working and the option to use a co-working space in Central London. We have international operations, offering services in Greece. The post holder will have the opportunity to meet and interact with our dedicated teams there. We invest in our staff and volunteers and support them in reaching their full potential. We value equality and diversity in RLS and strive to build a workforce reflective of the communities we work in. We welcome applications from everyone regardless of age, gender, gender identity, gender characteristics, ethnicity, nationality, sexual orientation, faith, or disability. People with refugee or asylum-seeking backgrounds and people who have used the immigration system in the UK are experts by experience and are particularly encouraged to apply.
Dec 13, 2025
Full time
Job ad: legal director, Refugee Legal Support We have an exciting opportunity for a dynamic and committed UK lawyer (solicitor, barrister or immigration caseworker including non-practising) to take on a new role within RLS. We are recruiting for a Legal Director to join our dedicated legal team in London to contribute to shaping the direction of our legal projects and to help us continue providing high quality legal advice to our clients. Term 1 year fixed-term contract (with a view to extension subject to need and funding) Hours Part Time (up to 30 hours per week) Place A hybrid of remote working and office based - central London 1.1. About Refugee Legal Support (RLS) RLS is a UK charity and a non-profit company in Greece (AMKE). RLS works in solidarity with people who migrate and strives to advance safe migration through legal support, casework, strategic litigation, outreach, training and partnerships. RLS advocates for the promotion and protection of people's rights throughout the migration process in the UK and across Europe and its borders. Family Reunion from Europe Project in London Our dedicated team of caseworkers and volunteer lawyers from our law firm partners work on family reunion applications to the UK for applicants based in Europe post Brexit. Our soon to be launched Afghan Pro Bono Initiative is a well resourced legal advice and representation project in partnership with Safe Passage and 14 commercial law firms. The project aims to meet advice needs of people fleeing Afghanistan and their families. The project will focus on family reunion and ARAP cases. RLS Islands on Lesvos, Greece We have a presence on the island of Lesvos in Greece where our caseworker is embedded within the Legal Centre Lesvos and ensures that information needs in relation to family reunion post Brexit are covered and systemic barriers to accessing the process are monitored and recorded. Our clinic in Athens was our seed project. Since 2017, we have been operating a legal clinic in Athens, having assisted more than 700 families with preparing for their asylum interviews and joining their loved ones all around Europe. 1.2. Key responsibilities and objectives of the role The post holder will be a member of our Legal Support team and will work closely with our expert lawyer trustees and caseworkers. This is a new post within RLS; the successful candidate will help shape the role and achieve its full potential. Key responsibilities Overseeing/ supervising all RLS casework, in particular UK family reunification applications and legal routes for Afghans to the UK; Providing practical and strategic input into all casework delivery projects; Overseeing case management record keeping and data collection (and wider evidence gathering) to inform and support the strategic aims of the various current and future legal projects; Identification and development of strategic practical and legal ways to achieve change; Feeding into strategic collaborative efforts with external partners in the UK and Greece; Ensuring OISC regulatory compliance; Have conduct of a limited number of cases and provide high quality legal advice and representation to clients; Deliver training to our caseworkers and trainee caseworkers; Work in close collaboration with our lawyer trustees and caseworkers to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes; Work in close collaboration with the coordinators of each legal project and the programmes manager to ensure that appropriate steps to achieve the aims and objectives of the various projects are taken; Maintain accurate and confidential records in line with GDPR; Working closely with and coordinating input gathering from the RLS Legal Experts Panel Providing input to the improvement of our existing case management system Adhere safeguarding policies and procedures at all times. 2. Person specification Strong strategic vision and experience of/ enthusiasm for using the law as a tool for change; 2 years full time asylum casework (or equivalent); Demonstrable knowledge of refugee family reunion procedures and applications in the UK; Experience of supervising casework; Commitment to feeding into the organisational development of RLS; Possess a strong commitment to the promotion and protection of people's rights throughout the migration process; Be either; a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3. Demonstrable knowledge of legal aid provision; Experience of and commitment to working in a collaborative way on legal cases; Good verbal and written communication skills in English; Strong organisational skills, including the ability to prioritise work and meet deadlines; Strong attention to detail, responsiveness, reliability and dependability; Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders; Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy; The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost); Right to reside and work in the UK. Experience of strategic litigation; Interest in collaborating with non-legal colleagues to bring about systemic change; Experience of customising and managing case management systems; 3. How to apply Apply by sending your: CV no longer than one page of A4 and; Covering email expressing your interest, explaining why you would like to be considered for this role and how your experience and skills match the person specification. Please ensure that you state your preferred starting date and notice period if applicable and include contact details of two professional references in your cover letter as well. Send your cover letter and CV by email to Efi (she/her) at no later than the application deadline. 4. Working with us The successful candidate will have the opportunity to work within an agile organisation that punches above its weight. We have grown rapidly over the last year, doubling in size and operational capacity. We are now able to help more people. We need to ensure that our legal strategies and all the learning from our cases are assessed, reviewed and used to support even more people in the best way possible. RLS offers a flexible working environment, with a hybrid working arrangement, including remote working and the option to use a co-working space in Central London. We have international operations, offering services in Greece. The post holder will have the opportunity to meet and interact with our dedicated teams there. We invest in our staff and volunteers and support them in reaching their full potential. We value equality and diversity in RLS and strive to build a workforce reflective of the communities we work in. We welcome applications from everyone regardless of age, gender, gender identity, gender characteristics, ethnicity, nationality, sexual orientation, faith, or disability. People with refugee or asylum-seeking backgrounds and people who have used the immigration system in the UK are experts by experience and are particularly encouraged to apply.
BTS have a fantastic opportunity to join our busy European Operations team for 12-month, fixed term contract for maternity cover. This vacancy is based in London, in our Hammersmith office. The Company BTS is a global professional services firm headquartered in Stockholm, Sweden, with some 1000 professionals in 34 offices located on six continents. We focus on the people side of strategy working with leaders at all levels to help them make better decisions, convert those decisions to actions and deliver results. We work in small teams to develop customised business simulations and other learning solutions and then we facilitate learning journeys directly with our clients in a setting that incorporates humour, fun and competition. BTSers are expected to be team players, leaders, and entrepreneurs. The Role No two days are the same as we coordinate and deploy the logistics for our programs to regional and global clients! You will support the execution of these programs, working with multiple stakeholders to ensure each client project is run successfully. Service is key and the Europe Operations team are at the heart of our client success management. A fun team dynamic and attitude to work supports us to be at our best whilst delivering the highest service and results to our clients. This role is critical in ensuring our world class programs are delivered smoothly and effectively. Hours are generally between 9.00am to 5.30pm (UK) Monday to Friday, with some flexibility required due to global sessions. Responsibilities Provide general logistical & administrative support to Client Delivery Teams globally . This will involve, but not be limited to: Managing and maintaining program data across various platforms simultaneously to enable successful client engagements, including but not limited to, CVENT, Gallup, Miro, Smartsheet, Zoom, MS Teams as well as our in house digital systems Scheduling face to face and virtual workshops, as well as individual and group coaching sessions Resourcing facilitators and coaches from both our internal pool of colleagues, as well as our external facilitator network Uploading and launching new programmes via our in house digital systems (Coach OS, Momenta) and monitoring participant engagement Face to face workshop logistics, including, but not limited to shipping of IT, ordering printed materials and maintaining and updating our digital deployment systems Supporting the finance department with the invoicing process including obtaining purchase orders and expenses validation Generate system reports for program activities and assist with metrics reporting Ensuring all client SLA's are met Work in close partnership with client and internal account teams to put forward recommendations for process improvement that could benefit client and team satisfaction Maintaining accurate data on the businesses ERP (Resource & Financial tracking) system and in line with Operations KPI targets Support general Office Management activities, including office logistics, culture & engagement activities, coordination of supplies and meeting room/visitor management Who we are looking for: Organised, analytical and capable of working on multiple projects simultaneously, with exceptional attention to detail Highly pro active; always a step ahead and on top of tasks at hand whilst keeping an eye on the long term goals of a project Strong communication, able to relay instructions and decisions clearly both verbally and in writingTo be able to demonstrate workload prioritization, focus to tasks and personal time management A relationship builder, capable of managing various internal and external stakeholders A creative thinker who looks for opportunities to improve existing processes, with the client and team at front of mind Independent; a quick learner and comfortable taking on responsibility and testing new solutions and systems Digitally savvy, ideally with experience using virtual meeting platforms (such as Zoom or Microsoft Teams) Experience in using Microsoft Office Suite is required (Outlook, Excel, Word & PowerPoint) A flexible attitude, unphased by unexpected change and ambiguity and able to adapt to changing scenarios at pace A professional individual with a good sense of fun Our UK Ops teams are in both London and Portsmouth. We may ask you to travel to either location for team days or events. We work within a hybrid arrangement, with the expectation to spend of 60% of your working time (minimum 3 days) in your respective local office. You will be asked to attend the office more frequently (up to 5 days) during the first 8 weeks to further your onboarding. What we offer In return we offer a people focused, fun and supportive work environment, opportunities for structured professional development and a range of other personal and financial benefits (a 25 days holiday and pension scheme) (A kind note to recruitment agencies, we have a preferred supplier in place, therefore will not require any assistance - thank you).
Dec 13, 2025
Full time
BTS have a fantastic opportunity to join our busy European Operations team for 12-month, fixed term contract for maternity cover. This vacancy is based in London, in our Hammersmith office. The Company BTS is a global professional services firm headquartered in Stockholm, Sweden, with some 1000 professionals in 34 offices located on six continents. We focus on the people side of strategy working with leaders at all levels to help them make better decisions, convert those decisions to actions and deliver results. We work in small teams to develop customised business simulations and other learning solutions and then we facilitate learning journeys directly with our clients in a setting that incorporates humour, fun and competition. BTSers are expected to be team players, leaders, and entrepreneurs. The Role No two days are the same as we coordinate and deploy the logistics for our programs to regional and global clients! You will support the execution of these programs, working with multiple stakeholders to ensure each client project is run successfully. Service is key and the Europe Operations team are at the heart of our client success management. A fun team dynamic and attitude to work supports us to be at our best whilst delivering the highest service and results to our clients. This role is critical in ensuring our world class programs are delivered smoothly and effectively. Hours are generally between 9.00am to 5.30pm (UK) Monday to Friday, with some flexibility required due to global sessions. Responsibilities Provide general logistical & administrative support to Client Delivery Teams globally . This will involve, but not be limited to: Managing and maintaining program data across various platforms simultaneously to enable successful client engagements, including but not limited to, CVENT, Gallup, Miro, Smartsheet, Zoom, MS Teams as well as our in house digital systems Scheduling face to face and virtual workshops, as well as individual and group coaching sessions Resourcing facilitators and coaches from both our internal pool of colleagues, as well as our external facilitator network Uploading and launching new programmes via our in house digital systems (Coach OS, Momenta) and monitoring participant engagement Face to face workshop logistics, including, but not limited to shipping of IT, ordering printed materials and maintaining and updating our digital deployment systems Supporting the finance department with the invoicing process including obtaining purchase orders and expenses validation Generate system reports for program activities and assist with metrics reporting Ensuring all client SLA's are met Work in close partnership with client and internal account teams to put forward recommendations for process improvement that could benefit client and team satisfaction Maintaining accurate data on the businesses ERP (Resource & Financial tracking) system and in line with Operations KPI targets Support general Office Management activities, including office logistics, culture & engagement activities, coordination of supplies and meeting room/visitor management Who we are looking for: Organised, analytical and capable of working on multiple projects simultaneously, with exceptional attention to detail Highly pro active; always a step ahead and on top of tasks at hand whilst keeping an eye on the long term goals of a project Strong communication, able to relay instructions and decisions clearly both verbally and in writingTo be able to demonstrate workload prioritization, focus to tasks and personal time management A relationship builder, capable of managing various internal and external stakeholders A creative thinker who looks for opportunities to improve existing processes, with the client and team at front of mind Independent; a quick learner and comfortable taking on responsibility and testing new solutions and systems Digitally savvy, ideally with experience using virtual meeting platforms (such as Zoom or Microsoft Teams) Experience in using Microsoft Office Suite is required (Outlook, Excel, Word & PowerPoint) A flexible attitude, unphased by unexpected change and ambiguity and able to adapt to changing scenarios at pace A professional individual with a good sense of fun Our UK Ops teams are in both London and Portsmouth. We may ask you to travel to either location for team days or events. We work within a hybrid arrangement, with the expectation to spend of 60% of your working time (minimum 3 days) in your respective local office. You will be asked to attend the office more frequently (up to 5 days) during the first 8 weeks to further your onboarding. What we offer In return we offer a people focused, fun and supportive work environment, opportunities for structured professional development and a range of other personal and financial benefits (a 25 days holiday and pension scheme) (A kind note to recruitment agencies, we have a preferred supplier in place, therefore will not require any assistance - thank you).
A leading education institution in the UK is seeking an Academic Programme Coordinator. This permanent role involves managing academic operations and enhancing the student journey in a hybrid working environment. The ideal candidate will hold a Level 5 qualification or higher, be fluent in English, and possess strong communication and organizational skills. Join a dynamic team dedicated to student success and innovation.
Dec 13, 2025
Full time
A leading education institution in the UK is seeking an Academic Programme Coordinator. This permanent role involves managing academic operations and enhancing the student journey in a hybrid working environment. The ideal candidate will hold a Level 5 qualification or higher, be fluent in English, and possess strong communication and organizational skills. Join a dynamic team dedicated to student success and innovation.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Role: 0.4 Administrator Location: Covent Garden, London Salary: £10,837.60 - £12,231.60 per annum depending on experience (£27,094 - £30,579 full time equivalent) Hours of Work: 14 hours per week, Thursdays and Fridays. About the role Are you an experienced Administrator looking to utilise this skill set within a thriving learning environment? Then why not join our School of Visual Arts, where you will provide responsive and efficient school wide administrative support to the School Operations Manager, Head of School, Heads of Programme and Tutor Coordinators as required in line with City Lit systems and procedures. You'll be a key contributor to our thriving School of Visual Arts, where we offer courses in a diverse range of subjects including photography, fashion, painting and drawing and ceramics. The successful candidate will maintain information on records and databases, produce reports, assist with administration related to curriculum planning, process course amendments, and provide guidance and support to our tutors and students. About the applicant City Lit is London's largest provider of learning for adults, inspiring over 30,000 students a year and offering more than 5,000 courses, online and face-to-face. As a leader in our field, who have recently been rated as outstanding in all areas by Ofsted, we have a century's reputation for delivering the highest quality student experience. Partnering with community organisations across London, we deliver bespoke projects that support individuals and communities. To be considered, please submit your CV and a covering letter, detailing your skills and experience. The ideal candidate will have: Proven administrative experience in a fast-paced environment. Excellent interpersonal and communication skills Proven ability to effectively manage deadlines. Proficient user of MS Office, especially Excel, Outlook and Teams Experience of working in a customer focused way Our generous rewards and benefits are numerous and wide-ranging, including flexible working, generous course discounts that include friends and family, our pension scheme plus life assurance and enhanced Family Friendly leave. There's also a season ticket loan programme, entitlement to access the student discounts programme (Totum) and a cycle to work scheme. We even offer free annual flu jabs! Sited in London's creative community of Covent Garden, City Lit is a thriving hub of learning and opportunity with a palpable sense of purpose and identity and a culture of equality and inclusivity. We know diversity fosters creativity and innovation and we are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented, these include applications from Black, Asian and minority ethnic backgrounds, those who have a disability and the LGBTQI+ community. We provide a professional and supportive community that blends teaching and learning to deliver endless possibilities. For full details of the role, please refer to the Job Description . We reserve the right to close this role early should we receive a high volume of applications. Closing Date: 23:59 on 4 January 2026. Interview Dates: To be confirmed.
Dec 13, 2025
Full time
Role: 0.4 Administrator Location: Covent Garden, London Salary: £10,837.60 - £12,231.60 per annum depending on experience (£27,094 - £30,579 full time equivalent) Hours of Work: 14 hours per week, Thursdays and Fridays. About the role Are you an experienced Administrator looking to utilise this skill set within a thriving learning environment? Then why not join our School of Visual Arts, where you will provide responsive and efficient school wide administrative support to the School Operations Manager, Head of School, Heads of Programme and Tutor Coordinators as required in line with City Lit systems and procedures. You'll be a key contributor to our thriving School of Visual Arts, where we offer courses in a diverse range of subjects including photography, fashion, painting and drawing and ceramics. The successful candidate will maintain information on records and databases, produce reports, assist with administration related to curriculum planning, process course amendments, and provide guidance and support to our tutors and students. About the applicant City Lit is London's largest provider of learning for adults, inspiring over 30,000 students a year and offering more than 5,000 courses, online and face-to-face. As a leader in our field, who have recently been rated as outstanding in all areas by Ofsted, we have a century's reputation for delivering the highest quality student experience. Partnering with community organisations across London, we deliver bespoke projects that support individuals and communities. To be considered, please submit your CV and a covering letter, detailing your skills and experience. The ideal candidate will have: Proven administrative experience in a fast-paced environment. Excellent interpersonal and communication skills Proven ability to effectively manage deadlines. Proficient user of MS Office, especially Excel, Outlook and Teams Experience of working in a customer focused way Our generous rewards and benefits are numerous and wide-ranging, including flexible working, generous course discounts that include friends and family, our pension scheme plus life assurance and enhanced Family Friendly leave. There's also a season ticket loan programme, entitlement to access the student discounts programme (Totum) and a cycle to work scheme. We even offer free annual flu jabs! Sited in London's creative community of Covent Garden, City Lit is a thriving hub of learning and opportunity with a palpable sense of purpose and identity and a culture of equality and inclusivity. We know diversity fosters creativity and innovation and we are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented, these include applications from Black, Asian and minority ethnic backgrounds, those who have a disability and the LGBTQI+ community. We provide a professional and supportive community that blends teaching and learning to deliver endless possibilities. For full details of the role, please refer to the Job Description . We reserve the right to close this role early should we receive a high volume of applications. Closing Date: 23:59 on 4 January 2026. Interview Dates: To be confirmed.
Early applications are encouraged as we may close the advert ahead of the stated closing date. Joining our Commissioning Team as a Digital Ticketing Officer, you'll play a key role in improving the efficiency and sustainability of our school transport routes. With over 6,000 students expected to use digital bus passes daily by September 2026, this is an exciting time to help drive digital transformation in school transport. What you'll do: Monitor and analyse digital bus pass utilisation data and data from other relevant tools to identify potential cost-saving opportunities. Collaborate with and make recommendations to Commissioning and Contracts teams to optimise routes and implement approved savings opportunities. Oversee and respond to customer queries related to digital bus passes, including parents, schools, and operators. Support sustainability initiatives by reducing unnecessary vehicle use. What we're looking for: GCSEs in English and Maths (grades A - C or 9- 4) or equivalent. Practical experience using and managing administrative systems and procedures. Previous experience in transport logistics and a customer focused environment. Strong analytical skills with the ability to interpret complex data and identify trends. Excellent IT skills with experience of using a variety of software for data management and reporting, including Microsoft Office. Excellent organisational skills and ability to resiliently manage multiple priorities under pressure. Strong communication and interpersonal skills to work with diverse stakeholders at varying levels. Ability to work independently and collaboratively across teams. Why join us: Be part of a forward-thinking team driving digital transformation in school transport. Opportunity to make a tangible impact on efficiency and sustainability. Work in a supportive environment that values collaboration and innovation. Opportunities for professional development and career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information by visiting our website. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Digital Transport Solutions Officer, School Transport Data & Digital Officer, Digital Mobility Coordinator, Digital Ticketing & Customer Support Officer, School Transport Innovation Officer, Digital Access & Transport Analyst, Smart Transport Solutions Officer, Digital Bus Pass Operations Officer
Dec 13, 2025
Full time
Early applications are encouraged as we may close the advert ahead of the stated closing date. Joining our Commissioning Team as a Digital Ticketing Officer, you'll play a key role in improving the efficiency and sustainability of our school transport routes. With over 6,000 students expected to use digital bus passes daily by September 2026, this is an exciting time to help drive digital transformation in school transport. What you'll do: Monitor and analyse digital bus pass utilisation data and data from other relevant tools to identify potential cost-saving opportunities. Collaborate with and make recommendations to Commissioning and Contracts teams to optimise routes and implement approved savings opportunities. Oversee and respond to customer queries related to digital bus passes, including parents, schools, and operators. Support sustainability initiatives by reducing unnecessary vehicle use. What we're looking for: GCSEs in English and Maths (grades A - C or 9- 4) or equivalent. Practical experience using and managing administrative systems and procedures. Previous experience in transport logistics and a customer focused environment. Strong analytical skills with the ability to interpret complex data and identify trends. Excellent IT skills with experience of using a variety of software for data management and reporting, including Microsoft Office. Excellent organisational skills and ability to resiliently manage multiple priorities under pressure. Strong communication and interpersonal skills to work with diverse stakeholders at varying levels. Ability to work independently and collaboratively across teams. Why join us: Be part of a forward-thinking team driving digital transformation in school transport. Opportunity to make a tangible impact on efficiency and sustainability. Work in a supportive environment that values collaboration and innovation. Opportunities for professional development and career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information by visiting our website. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Digital Transport Solutions Officer, School Transport Data & Digital Officer, Digital Mobility Coordinator, Digital Ticketing & Customer Support Officer, School Transport Innovation Officer, Digital Access & Transport Analyst, Smart Transport Solutions Officer, Digital Bus Pass Operations Officer
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
MacMillan Distribution Ltd.
Basingstoke, Hampshire
Macmillan Distribution is recruiting an experienced Key Accounts Coordinator to join our Key & Speciality Accounts Team within our Customer Operations department. Reporting directly to the Key & Speciality Accounts Manager, you will take full ownership of all aspects of managing designated Key Accounts including resolving all queries, scheduling and attending regular meetings with the customers and providing monthly business reports. This is a varied and challenging position which will involve: Understanding Key Account customers requirements Developing and improving the EDI relationship Scheduling and attending meetings Resolving and responding to queries and claims promptly Producing minutes and controlling the action points from the meetings Monitor the despatch performance of orders assisting in warehouse workload management Actively involved in the change management process; raising and testing change management forms as required You will ideally have the following skills, knowledge and experience: Recent experience key accounts management Excellent written and verbal communication skills Excellent working knowledge of Microsoft Office Excel (preferably 2010) Flexible and willing attitude with a good team working ethos Demonstrate attention to detail Used to dealing with SLAs and tight deadlines with changing customer demands A thorough understanding of Customer Services Processes This is an exciting role which requires strong interpersonal skills, initiative and the ability to work with limited supervision, plus the flexibility to cope with a varied workload. Knowledge of the complexities of the publishing distribution market would be a bonus! Macmillan Distribution values are based on "Delivering Excellence" and we expect your own work values to be the same. As such, you will need to demonstrate the ability to be a great communicator with colleagues, external publishers, customers and carriers and be an ambassador for the business. Alongside this, you will need to have excellent working knowledge of Microsoft Excel and previous experience of key account management. See the full job description here. The working hours are 9.00am - 5.00pm, Monday to Friday (with an hour for lunch). We will provide you with hybrid working (currently 3 office days/2 WFH), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday (increasing with service) plus bank holidays, free parking, book discounts, employee assistance programme and much more. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for its own Group publishers as well as distribution services to over 40 third party publishers. The commercial operations are based in Basingstoke and the warehouse in Swansea ensures a smooth operation of receiving, storing and distributing an extensive range of books, handling over 40,000 titles. For more information, visit our website here. All applicants must have the right to live and work in the United Kingdom. Closing date for applications: 1 January 2026 No agencies.
Dec 13, 2025
Full time
Macmillan Distribution is recruiting an experienced Key Accounts Coordinator to join our Key & Speciality Accounts Team within our Customer Operations department. Reporting directly to the Key & Speciality Accounts Manager, you will take full ownership of all aspects of managing designated Key Accounts including resolving all queries, scheduling and attending regular meetings with the customers and providing monthly business reports. This is a varied and challenging position which will involve: Understanding Key Account customers requirements Developing and improving the EDI relationship Scheduling and attending meetings Resolving and responding to queries and claims promptly Producing minutes and controlling the action points from the meetings Monitor the despatch performance of orders assisting in warehouse workload management Actively involved in the change management process; raising and testing change management forms as required You will ideally have the following skills, knowledge and experience: Recent experience key accounts management Excellent written and verbal communication skills Excellent working knowledge of Microsoft Office Excel (preferably 2010) Flexible and willing attitude with a good team working ethos Demonstrate attention to detail Used to dealing with SLAs and tight deadlines with changing customer demands A thorough understanding of Customer Services Processes This is an exciting role which requires strong interpersonal skills, initiative and the ability to work with limited supervision, plus the flexibility to cope with a varied workload. Knowledge of the complexities of the publishing distribution market would be a bonus! Macmillan Distribution values are based on "Delivering Excellence" and we expect your own work values to be the same. As such, you will need to demonstrate the ability to be a great communicator with colleagues, external publishers, customers and carriers and be an ambassador for the business. Alongside this, you will need to have excellent working knowledge of Microsoft Excel and previous experience of key account management. See the full job description here. The working hours are 9.00am - 5.00pm, Monday to Friday (with an hour for lunch). We will provide you with hybrid working (currently 3 office days/2 WFH), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday (increasing with service) plus bank holidays, free parking, book discounts, employee assistance programme and much more. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for its own Group publishers as well as distribution services to over 40 third party publishers. The commercial operations are based in Basingstoke and the warehouse in Swansea ensures a smooth operation of receiving, storing and distributing an extensive range of books, handling over 40,000 titles. For more information, visit our website here. All applicants must have the right to live and work in the United Kingdom. Closing date for applications: 1 January 2026 No agencies.
Role Purpose Our client is looking for a Coordinator to manage the daily activities of their field workforce, delivering a high-quality, customer-focused maintenance service and ensuring full compliance with safety and building legislation. Key Responsibilities Manage daily operations of the electronic scheduling system, ensuring appointments are accurate, up to date, and completed on time click apply for full job details
Dec 13, 2025
Seasonal
Role Purpose Our client is looking for a Coordinator to manage the daily activities of their field workforce, delivering a high-quality, customer-focused maintenance service and ensuring full compliance with safety and building legislation. Key Responsibilities Manage daily operations of the electronic scheduling system, ensuring appointments are accurate, up to date, and completed on time click apply for full job details
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
A well-established pharmaceutical organisation is looking for a Supply Chain Planner to join their team on a permanent basis in Reading. The position is offering 2 days a week from home and a salary of up to £37,000. This position will monitor and coordinate the supply chain to manage demand, place accurate orders, optimize stock, and ensure timely, complete deliveries. Role responsibilities of the Supply Chain Planner include: Plan, coordinate, and monitor the entire supply chain, ensuring timely and complete delivery of raw materials, packaging, and finished goods to both UK and international markets. Optimise SAP usage by maintaining and reviewing planning parameters, and negotiate inventory management parameters with suppliers, including safety stocks, order quantities, and lead times. Manage new product launches, packaging changes, and customer demands, ensuring clear communication of volumes and requirements across the business. Monitor performance levels, take corrective actions as needed, and communicate risks and opportunities to senior management. Generate KPI reports on supply chain metrics, analyze trends, identify operational issues, and support continuous improvement initiatives. Person Specification of the Supply Chain Planner: Previous experience within supply chain Excellent spoken and written communication Ability to work under pressure in a progressive and changing environment Sound knowledge of SAP or similar ERP system Sund knowledge of Microsoft packages, specifically Excel Up to £37k This position offers two days a week working from home This role will be well suited to you if you have held a role within supply chain as a supply chain planner, supply chain coordinator, supply chain specialist, supply planner, inventory planner, materials planner, materials coordinator, materials specialist, supply chain scheduler or operations planner
Dec 13, 2025
Full time
A well-established pharmaceutical organisation is looking for a Supply Chain Planner to join their team on a permanent basis in Reading. The position is offering 2 days a week from home and a salary of up to £37,000. This position will monitor and coordinate the supply chain to manage demand, place accurate orders, optimize stock, and ensure timely, complete deliveries. Role responsibilities of the Supply Chain Planner include: Plan, coordinate, and monitor the entire supply chain, ensuring timely and complete delivery of raw materials, packaging, and finished goods to both UK and international markets. Optimise SAP usage by maintaining and reviewing planning parameters, and negotiate inventory management parameters with suppliers, including safety stocks, order quantities, and lead times. Manage new product launches, packaging changes, and customer demands, ensuring clear communication of volumes and requirements across the business. Monitor performance levels, take corrective actions as needed, and communicate risks and opportunities to senior management. Generate KPI reports on supply chain metrics, analyze trends, identify operational issues, and support continuous improvement initiatives. Person Specification of the Supply Chain Planner: Previous experience within supply chain Excellent spoken and written communication Ability to work under pressure in a progressive and changing environment Sound knowledge of SAP or similar ERP system Sund knowledge of Microsoft packages, specifically Excel Up to £37k This position offers two days a week working from home This role will be well suited to you if you have held a role within supply chain as a supply chain planner, supply chain coordinator, supply chain specialist, supply planner, inventory planner, materials planner, materials coordinator, materials specialist, supply chain scheduler or operations planner
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
