ROLE PURPOSE To manage the professional delivery of corporate and academic governance across GEDU by providing high-quality governance and board services to the Board of Directors, Executive Boards, Academic Boards, and Standing Committees. The role is responsible for ensuring effective board administration, governance assurance, committee management, and corporate secretariat support while contributing to the continuous enhancement of governance frameworks, board effectiveness, and regulatory compliance. Working closely with the Head of Governance, the role will support strategic business planning, embed governance best practices, and ensure governance arrangements remain aligned with national and international higher education regulations, policies, and evolving governance standards. ROLE & RESPONSIBILITIES Lead the planning, coordination, and delivery of the annual governance and committee calendar, ensuring effective scheduling of Board, Executive Board, Academic Board, and Committee meetings. Deliver comprehensive board administration and corporate secretariat services, including preparation of agendas, board papers, minutes, action trackers, resolutions, and governance documentation. Ensure governance reporting deadlines and statutory requirements are met in accordance with Board and Committee Terms of Reference and delegated authorities. Provide expert governance advice and guidance to senior leadership, Board members, and committees on corporate governance, higher education governance, governance frameworks, regulatory obligations, and sector best practices. Support the continuous enhancement of governance frameworks, governance assurance processes, and Board effectiveness through regular reviews, governance evaluations, and implementation of best practices. Coordinate committee management activities, ensuring timely circulation of papers, accurate record keeping, action tracking, and effective follow-up of Board decisions. Promote and embed effective enterprise risk management practices by ensuring governance decisions appropriately consider strategic, operational, academic, and regulatory risks. Support strategic business planning activities by ensuring governance processes enable effective decision-making and organisational accountability. Work closely with the Head of Governance and senior leadership to maintain compliance with UK higher education regulations, corporate governance requirements, and internal governance policies. Foster strong collaboration between corporate governance and academic governance functions to ensure consistency and alignment across GEDU institutions. Lead or support governance improvement initiatives, policy development, governance reviews, and special projects as directed by the Head of Governance. Build effective relationships with senior executives, Board members, academic leaders, external regulators, and partner institutions to strengthen governance delivery. Prepare high-quality governance reports, briefing papers, presentations, and governance updates for the CEO, Executive Leadership Team, Board, and Committees. Line manage, coach, and develop the Governance Officer while promoting continuous improvement within the Governance function. LIAISON WITH GEDU STAFF Key relationships include the Head of Governance, Provost, International Provost, Executive Boards, Academic Boards, Board Chairs, Standing Committees, Group Chief Finance Officer, Chief Operating Officer, CEO, Deputy CEO, senior academic leaders, and partner organisations across the GEDU network. ESSENTIAL SKILLS & EXPERIENCE Extensive experience supporting Boards, Executive Committees, and senior leadership within corporate governance, higher education governance, or regulated environments. Strong understanding of higher education governance, including academic governance, corporate governance, committee structures, and regulatory compliance. Demonstrated experience in board administration, committee management, governance assurance, corporate secretariat, and Board services. Experience developing, implementing, and enhancing governance frameworks, governance policies, and Board effectiveness initiatives. Sound understanding of enterprise risk management principles and governance controls. Experience supporting strategic business planning and organisational decision-making through effective governance processes. Excellent report writing, minute taking, and presentation skills with exceptional attention to detail. Outstanding communication, stakeholder engagement, and interpersonal skills with the ability to influence senior leaders and Board members. Highly organised with the ability to manage multiple priorities and deliver to demanding governance deadlines. Ability to work effectively within a fast-paced, international higher education environment. Willingness to travel across the UK and European campuses as required.
Aug 25, 2026
Full time
ROLE PURPOSE To manage the professional delivery of corporate and academic governance across GEDU by providing high-quality governance and board services to the Board of Directors, Executive Boards, Academic Boards, and Standing Committees. The role is responsible for ensuring effective board administration, governance assurance, committee management, and corporate secretariat support while contributing to the continuous enhancement of governance frameworks, board effectiveness, and regulatory compliance. Working closely with the Head of Governance, the role will support strategic business planning, embed governance best practices, and ensure governance arrangements remain aligned with national and international higher education regulations, policies, and evolving governance standards. ROLE & RESPONSIBILITIES Lead the planning, coordination, and delivery of the annual governance and committee calendar, ensuring effective scheduling of Board, Executive Board, Academic Board, and Committee meetings. Deliver comprehensive board administration and corporate secretariat services, including preparation of agendas, board papers, minutes, action trackers, resolutions, and governance documentation. Ensure governance reporting deadlines and statutory requirements are met in accordance with Board and Committee Terms of Reference and delegated authorities. Provide expert governance advice and guidance to senior leadership, Board members, and committees on corporate governance, higher education governance, governance frameworks, regulatory obligations, and sector best practices. Support the continuous enhancement of governance frameworks, governance assurance processes, and Board effectiveness through regular reviews, governance evaluations, and implementation of best practices. Coordinate committee management activities, ensuring timely circulation of papers, accurate record keeping, action tracking, and effective follow-up of Board decisions. Promote and embed effective enterprise risk management practices by ensuring governance decisions appropriately consider strategic, operational, academic, and regulatory risks. Support strategic business planning activities by ensuring governance processes enable effective decision-making and organisational accountability. Work closely with the Head of Governance and senior leadership to maintain compliance with UK higher education regulations, corporate governance requirements, and internal governance policies. Foster strong collaboration between corporate governance and academic governance functions to ensure consistency and alignment across GEDU institutions. Lead or support governance improvement initiatives, policy development, governance reviews, and special projects as directed by the Head of Governance. Build effective relationships with senior executives, Board members, academic leaders, external regulators, and partner institutions to strengthen governance delivery. Prepare high-quality governance reports, briefing papers, presentations, and governance updates for the CEO, Executive Leadership Team, Board, and Committees. Line manage, coach, and develop the Governance Officer while promoting continuous improvement within the Governance function. LIAISON WITH GEDU STAFF Key relationships include the Head of Governance, Provost, International Provost, Executive Boards, Academic Boards, Board Chairs, Standing Committees, Group Chief Finance Officer, Chief Operating Officer, CEO, Deputy CEO, senior academic leaders, and partner organisations across the GEDU network. ESSENTIAL SKILLS & EXPERIENCE Extensive experience supporting Boards, Executive Committees, and senior leadership within corporate governance, higher education governance, or regulated environments. Strong understanding of higher education governance, including academic governance, corporate governance, committee structures, and regulatory compliance. Demonstrated experience in board administration, committee management, governance assurance, corporate secretariat, and Board services. Experience developing, implementing, and enhancing governance frameworks, governance policies, and Board effectiveness initiatives. Sound understanding of enterprise risk management principles and governance controls. Experience supporting strategic business planning and organisational decision-making through effective governance processes. Excellent report writing, minute taking, and presentation skills with exceptional attention to detail. Outstanding communication, stakeholder engagement, and interpersonal skills with the ability to influence senior leaders and Board members. Highly organised with the ability to manage multiple priorities and deliver to demanding governance deadlines. Ability to work effectively within a fast-paced, international higher education environment. Willingness to travel across the UK and European campuses as required.
Main area Property Services Grade Band 7 Contract Permanent: Participation in departmental on-call rota. Hours Full time - 37.5 hours per week (Participation in departmental on-call rota.) Job ref 434-C Site Stoke Mandeville Hospital Town Aylesbury Salary £49,387 - £56,515 per annum - pro rata for part time Salary period Yearly Closing 06/09/:59 Be part of our BHT family Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area. We care for over half a million patients every year: Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics Nationally recognised for urology and skin cancer services Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services Deliver community services in health centres, schools, patients' own homes, community hospitals and community hubs. More than 6,500 people from different nations, cultures and backgrounds work for us. We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer. If you require any assistance in making this application, please contact or phone . We pride ourselves in being a great place to work and invite you to join our BHT family. Job overview The Senior Estates Officer (Electrical) is a senior technical specialist role providing Authorised Person cover, electrical engineering assurance and specialist support for the Trust's electrical infrastructure and associated engineering systems. The post holder owns delegated statutory compliance duties within their appointed electrical disciplines. The post holder does not hold formal line management responsibility but provides day-to-day technical leadership, mentoring and specialist expertise to operational staff, contractors and project teams working within electrical disciplines. Main duties of the job The post holder will act as an Authorised Person for one or more electrical specialisms, as determined by service need, competence, training, appointment limits and formal sign-off, supporting the Senior Electrical Engineering Manager in ensuring electrical systems remain safe, compliant, resilient and fit for purpose across all Trust sites. The role contributes specialist expertise to planned and reactive maintenance, statutory compliance, capital projects, minor works, asset management and the Trust's Integrated Management System (IMS), working closely with operational teams, contractors, Authorising Engineers, project managers and specialist suppliers. What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect. Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable. Detailed job description and main responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on quoting the vacancy reference number. Person specification EDUCATION, QUALIFICATIONS & TRAINING Degree, HND/HNC in Electrical Engineering, Building Services Engineering, or related engineering discipline, or equivalent demonstrable experience Evidence of continuing professional development (CPD) Holds, or is working towards, Authorised Person status in a relevant electrical discipline Thorough knowledge of HTMs, HBNs, BS 7671 IET Wiring Regulations, Electrical Safety Guidance and NHS Estates standards Lead Authorised Person training/appointment, or ability to achieve appointment within an agreed timescale EXPERIENCE Significant experience managing and maintaining complex electrical infrastructure within a large multi-site organisation, preferably within healthcare Experience undertaking or supporting Authorised Person responsibilities for High Voltage (HV), Low Voltage (LV) or other specialist electrical systems Experience managing statutory compliance and assurance programmes relating to electrical servicesExperience managing planned preventative maintenance (PPM), reactive maintenance and engineering service delivery Experience leading engineering teams, including recruitment, supervision, performance management, attendance management and staff development Experience managing contractors, service providers and specialist electrical suppliers Experience preparing technical specifications, business cases and tender documentation Experience contributing to capital projects, infrastructure upgrades, commissioning and technical handover processes Experience investigating incidents, service interruptions, electrical failures and undertaking root cause analysis Experience using CAFM systems and maintenance management software SKILLS, ABILITIES & KNOWLEDGE Strong leadership and people management skills with the ability to motivate and develop engineering teams Excellent technical knowledge of electrical infrastructure including HV/LV distribution, standby generation, UPS systems, lighting, fire alarms and electrical safety systems Ability to interpret electrical drawings, schematics, single-line diagrams and technical specifications Strong analytical, fault-finding and problem solving skills Ability to act as an Authorised Person and ensure safe systems of work are implemented and maintained Ability to make risk-based decisions autonomously and under pressure, including when acting as Estates Duty Manager Excellent written and verbal communication skills with technical and non-technical audiences, including senior managers and clinical staff Ability to manage competing priorities and deliver operational, financial and compliance objectives Comprehensive knowledge of health and safety legislation, electrical safety rules, statutory compliance requirements and NHS engineering governance arrangements Strong contractor management, negotiation and performance monitoring skills Proficient in Microsoft Office applications and CAFM systems Ability to produce high-quality technical reports, compliance documentation, risk assessments and management information SPECIAL CIRCUMSTANCES Ability to access roofs, plant rooms, confined spaces and work at height as part of inspection, assurance and compliance duties Availability to participate in the Estates on-call manager rota and provide operational duty manager cover across all Estates disciplines Ability to work safely in environments containing high and low voltage electrical systems Physical capability to undertake site inspections across a varied estate and in all weather conditions Ability to travel across all Trust sites at short notice Visual acuity sufficient to interpret technical drawings, engineering data and asset information PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures. Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended. Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date. Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly. Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system. Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel . click apply for full job details
Aug 25, 2026
Full time
Main area Property Services Grade Band 7 Contract Permanent: Participation in departmental on-call rota. Hours Full time - 37.5 hours per week (Participation in departmental on-call rota.) Job ref 434-C Site Stoke Mandeville Hospital Town Aylesbury Salary £49,387 - £56,515 per annum - pro rata for part time Salary period Yearly Closing 06/09/:59 Be part of our BHT family Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area. We care for over half a million patients every year: Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics Nationally recognised for urology and skin cancer services Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services Deliver community services in health centres, schools, patients' own homes, community hospitals and community hubs. More than 6,500 people from different nations, cultures and backgrounds work for us. We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer. If you require any assistance in making this application, please contact or phone . We pride ourselves in being a great place to work and invite you to join our BHT family. Job overview The Senior Estates Officer (Electrical) is a senior technical specialist role providing Authorised Person cover, electrical engineering assurance and specialist support for the Trust's electrical infrastructure and associated engineering systems. The post holder owns delegated statutory compliance duties within their appointed electrical disciplines. The post holder does not hold formal line management responsibility but provides day-to-day technical leadership, mentoring and specialist expertise to operational staff, contractors and project teams working within electrical disciplines. Main duties of the job The post holder will act as an Authorised Person for one or more electrical specialisms, as determined by service need, competence, training, appointment limits and formal sign-off, supporting the Senior Electrical Engineering Manager in ensuring electrical systems remain safe, compliant, resilient and fit for purpose across all Trust sites. The role contributes specialist expertise to planned and reactive maintenance, statutory compliance, capital projects, minor works, asset management and the Trust's Integrated Management System (IMS), working closely with operational teams, contractors, Authorising Engineers, project managers and specialist suppliers. What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect. Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable. Detailed job description and main responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on quoting the vacancy reference number. Person specification EDUCATION, QUALIFICATIONS & TRAINING Degree, HND/HNC in Electrical Engineering, Building Services Engineering, or related engineering discipline, or equivalent demonstrable experience Evidence of continuing professional development (CPD) Holds, or is working towards, Authorised Person status in a relevant electrical discipline Thorough knowledge of HTMs, HBNs, BS 7671 IET Wiring Regulations, Electrical Safety Guidance and NHS Estates standards Lead Authorised Person training/appointment, or ability to achieve appointment within an agreed timescale EXPERIENCE Significant experience managing and maintaining complex electrical infrastructure within a large multi-site organisation, preferably within healthcare Experience undertaking or supporting Authorised Person responsibilities for High Voltage (HV), Low Voltage (LV) or other specialist electrical systems Experience managing statutory compliance and assurance programmes relating to electrical servicesExperience managing planned preventative maintenance (PPM), reactive maintenance and engineering service delivery Experience leading engineering teams, including recruitment, supervision, performance management, attendance management and staff development Experience managing contractors, service providers and specialist electrical suppliers Experience preparing technical specifications, business cases and tender documentation Experience contributing to capital projects, infrastructure upgrades, commissioning and technical handover processes Experience investigating incidents, service interruptions, electrical failures and undertaking root cause analysis Experience using CAFM systems and maintenance management software SKILLS, ABILITIES & KNOWLEDGE Strong leadership and people management skills with the ability to motivate and develop engineering teams Excellent technical knowledge of electrical infrastructure including HV/LV distribution, standby generation, UPS systems, lighting, fire alarms and electrical safety systems Ability to interpret electrical drawings, schematics, single-line diagrams and technical specifications Strong analytical, fault-finding and problem solving skills Ability to act as an Authorised Person and ensure safe systems of work are implemented and maintained Ability to make risk-based decisions autonomously and under pressure, including when acting as Estates Duty Manager Excellent written and verbal communication skills with technical and non-technical audiences, including senior managers and clinical staff Ability to manage competing priorities and deliver operational, financial and compliance objectives Comprehensive knowledge of health and safety legislation, electrical safety rules, statutory compliance requirements and NHS engineering governance arrangements Strong contractor management, negotiation and performance monitoring skills Proficient in Microsoft Office applications and CAFM systems Ability to produce high-quality technical reports, compliance documentation, risk assessments and management information SPECIAL CIRCUMSTANCES Ability to access roofs, plant rooms, confined spaces and work at height as part of inspection, assurance and compliance duties Availability to participate in the Estates on-call manager rota and provide operational duty manager cover across all Estates disciplines Ability to work safely in environments containing high and low voltage electrical systems Physical capability to undertake site inspections across a varied estate and in all weather conditions Ability to travel across all Trust sites at short notice Visual acuity sufficient to interpret technical drawings, engineering data and asset information PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures. Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended. Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date. Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly. Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system. Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel . click apply for full job details
Annual salary: up to £40,000.00 Gas Engineer Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent Salary - £40,000 + company van and fuel card with additional opportunities for overtime. There is also an optional out-of-hours call rota, providing the chance to further enhance your overall earnings. Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for skilled Gas Engineers to join our team in Birmingham. This role will play a key part in delivering high quality gas servicing, repairs and installations across domestic housing stock, ensuring all gas appliances and systems are safe, compliant and fit for continued use. Your work will directly support resident safety, regulatory compliance and the successful mobilisation and ongoing delivery of this new contract. You will carry out a wide range of domestic gas works, including boiler diagnostics, servicing, repairs and installations. You'll be expected to work both independently and as part of a wider contract team, maintaining high standards of workmanship, customer service and safety at all times. Accuracy, attention to detail and a strong commitment to compliance are essential, as your role has a direct impact on residents, colleagues and the wider community. Duties: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Use relevant IT and job management systems to manage, prioritise and complete workloads efficiently and within agreed timescales Role Criteria: Qualified to City & Gilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility
Aug 25, 2026
Full time
Annual salary: up to £40,000.00 Gas Engineer Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent Salary - £40,000 + company van and fuel card with additional opportunities for overtime. There is also an optional out-of-hours call rota, providing the chance to further enhance your overall earnings. Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for skilled Gas Engineers to join our team in Birmingham. This role will play a key part in delivering high quality gas servicing, repairs and installations across domestic housing stock, ensuring all gas appliances and systems are safe, compliant and fit for continued use. Your work will directly support resident safety, regulatory compliance and the successful mobilisation and ongoing delivery of this new contract. You will carry out a wide range of domestic gas works, including boiler diagnostics, servicing, repairs and installations. You'll be expected to work both independently and as part of a wider contract team, maintaining high standards of workmanship, customer service and safety at all times. Accuracy, attention to detail and a strong commitment to compliance are essential, as your role has a direct impact on residents, colleagues and the wider community. Duties: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Use relevant IT and job management systems to manage, prioritise and complete workloads efficiently and within agreed timescales Role Criteria: Qualified to City & Gilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility
The Grants Compliance Officer plays an important role in supporting the effective financial management and oversight of AmplifyChange's grant portfolio. Working as part of the Grants Compliance Team, you'll help ensure grant funding reaches our Grantee Partners, is used for its intended purpose and is managed in line with our compliance and donor requirements. Reporting to the Grants Compliance Manager, you'll lead the financial management of your own portfolio of grants, supporting due diligence assessments, reviewing financial reports and budgets, monitoring compliance, and helping to strengthen the financial management capacity of Grantee Partners. You'll work closely with colleagues across the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation, providing practical advice and support throughout the grant lifecycle. AmplifyChange is a bilingual fund, and this role has a particular focus on supporting French-speaking Grantee Partners across Africa, South Asia and the Middle East and North Africa (MENA) region. Fluency in spoken and written French is therefore essential. This is a varied and rewarding role that combines financial analysis, relationship management and organisational strengthening. You'll build trusted relationships with Grantee Partners while helping to safeguard grant funding and support the delivery of high-quality projects. The role includes some international travel to visit Grantee Partners and support compliance activities will be required. MAIN RESPONSIBILITIES Grant Compliance and Financial Management You'll support effective financial management and compliance across your grant portfolio by: Managing a portfolio of approximately 100-120 grants. Reviewing and approving project budgets, providing detailed feedback and guidance to Grantee Partners. Reviewing and approving financial reports, providing advice on budget management, exchange rates and financial compliance. Supporting Grantee Partners with budget revisions where required. Reviewing documentation relating to due diligence recommendations, supporting ongoing compliance and organisational strengthening. Due Diligence and Risk Management You'll help safeguard AmplifyChange's funding by: Supporting funding round processes, including financial eligibility checks, initial financial assessments, due diligence and operational support. Carrying out light-touch and full due diligence assessments of prospective and existing Grantee Partners operating in diverse and complex contexts. Analysing due diligence findings and making recommendations to strengthen organisational systems and financial controls. Carrying out expenditure verification and identifying potential instances of fraud or financial irregularity. Reviewing organisational policies, audited financial statements and project audit reports to assess compliance and financial risk. Partner Support and Capacity Strengthening You'll build trusted relationships with Grantee Partners and strengthen their financial management capacity by: Acting as the first point of contact for financial management and compliance queries within your grant portfolio. Providing technical advice and guidance to support effective financial management and compliance. Designing and delivering webinars and organisational strengthening sessions on financial management, reporting, due diligence and grant compliance. Conducting compliance monitoring visits and delivering compliance sessions during in-country partner convenings. Supporting our online Grantee Partner community through the Circle platform. Collaboration and Continuous Improvement You'll work collaboratively across AmplifyChange to support effective grant management and continuously improve our processes by: Working closely with the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation teams throughout the grant lifecycle. Supporting the Grants Compliance Manager with donor reporting, monitoring and evaluation, and other organisational priorities. Contributing to the ongoing development and improvement of grant management systems, processes and ways of working. Sharing learning and feedback to strengthen compliance practices and improve the experience of Grantee Partners. PERSON SPECIFICATION We're looking for someone who is organised, collaborative and committed to supporting effective grant management. You'll have excellent attention to detail, strong financial and analytical skills, and the confidence to build positive working relationships with Grantee Partners and colleagues across AmplifyChange. You'll be comfortable managing your own workload, working across multiple priorities and contributing to a purpose-driven organisation. Essential Sensitivity to, and support for, the values and general aims of AmplifyChange. Fluency in spoken and written French. Experience in a finance, grants, audit or risk management role, including experience of due diligence, financial reporting or compliance. Educated to A-level or equivalent. Strong IT skills, including Microsoft Office and advanced Excel An interest in working within the international development and sexual and reproductive health and rights sector. Experience of working in a collaborative team environment and building effective relationships across diverse teams. Excellent interpersonal and communication skills, with the ability to work effectively with people from a wide range of cultural backgrounds. Good financial awareness, analytical skills and excellent attention to detail. Ability to manage a varied workload, prioritise effectively and meet deadlines. Ability to use initiative and apply a proactive, solution-focused approach to work. Self-motivated, with the ability to work independently as well as collaboratively. Willingness and ability to undertake international travel. Desirable Experience of working in a charity, grant-making or not-for-profit organisation. Experience of grants management systems, with Fluxx experience advantageous. Experience of working in sexual and reproductive health and rights and/or international development. Experience of working with organisations across Africa, South Asia and/or the Middle East and North Africa (MENA) region. Educated to degree level or equivalent. Fluency in Arabic, Hindi, Urdu, Portuguese or another language relevant to the fund. WORKING ARRANGEMENTS Reports to the Grants Compliance Manager. This is a full-time role (37.5 hours per week). Some international travel to visit Grantee Partners and support compliance activities will be required. AmplifyChange operates a hybrid working model, with at least one day per week based in our Bath office. Requests for flexible working arrangements will be considered. Unfortunately, we are unable to support visa sponsorship for this role and can only accept applications from those with proof of the right to work in the UK. SALARY AND PACKAGE Basic salary range £31,000 to £34,000 Holiday 25 days per annum on full time basis Pension 8% employer contribution Life insurance Life assurance scheme Benefits Employee Assistance Program & Health Cash Plan
Aug 25, 2026
Full time
The Grants Compliance Officer plays an important role in supporting the effective financial management and oversight of AmplifyChange's grant portfolio. Working as part of the Grants Compliance Team, you'll help ensure grant funding reaches our Grantee Partners, is used for its intended purpose and is managed in line with our compliance and donor requirements. Reporting to the Grants Compliance Manager, you'll lead the financial management of your own portfolio of grants, supporting due diligence assessments, reviewing financial reports and budgets, monitoring compliance, and helping to strengthen the financial management capacity of Grantee Partners. You'll work closely with colleagues across the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation, providing practical advice and support throughout the grant lifecycle. AmplifyChange is a bilingual fund, and this role has a particular focus on supporting French-speaking Grantee Partners across Africa, South Asia and the Middle East and North Africa (MENA) region. Fluency in spoken and written French is therefore essential. This is a varied and rewarding role that combines financial analysis, relationship management and organisational strengthening. You'll build trusted relationships with Grantee Partners while helping to safeguard grant funding and support the delivery of high-quality projects. The role includes some international travel to visit Grantee Partners and support compliance activities will be required. MAIN RESPONSIBILITIES Grant Compliance and Financial Management You'll support effective financial management and compliance across your grant portfolio by: Managing a portfolio of approximately 100-120 grants. Reviewing and approving project budgets, providing detailed feedback and guidance to Grantee Partners. Reviewing and approving financial reports, providing advice on budget management, exchange rates and financial compliance. Supporting Grantee Partners with budget revisions where required. Reviewing documentation relating to due diligence recommendations, supporting ongoing compliance and organisational strengthening. Due Diligence and Risk Management You'll help safeguard AmplifyChange's funding by: Supporting funding round processes, including financial eligibility checks, initial financial assessments, due diligence and operational support. Carrying out light-touch and full due diligence assessments of prospective and existing Grantee Partners operating in diverse and complex contexts. Analysing due diligence findings and making recommendations to strengthen organisational systems and financial controls. Carrying out expenditure verification and identifying potential instances of fraud or financial irregularity. Reviewing organisational policies, audited financial statements and project audit reports to assess compliance and financial risk. Partner Support and Capacity Strengthening You'll build trusted relationships with Grantee Partners and strengthen their financial management capacity by: Acting as the first point of contact for financial management and compliance queries within your grant portfolio. Providing technical advice and guidance to support effective financial management and compliance. Designing and delivering webinars and organisational strengthening sessions on financial management, reporting, due diligence and grant compliance. Conducting compliance monitoring visits and delivering compliance sessions during in-country partner convenings. Supporting our online Grantee Partner community through the Circle platform. Collaboration and Continuous Improvement You'll work collaboratively across AmplifyChange to support effective grant management and continuously improve our processes by: Working closely with the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation teams throughout the grant lifecycle. Supporting the Grants Compliance Manager with donor reporting, monitoring and evaluation, and other organisational priorities. Contributing to the ongoing development and improvement of grant management systems, processes and ways of working. Sharing learning and feedback to strengthen compliance practices and improve the experience of Grantee Partners. PERSON SPECIFICATION We're looking for someone who is organised, collaborative and committed to supporting effective grant management. You'll have excellent attention to detail, strong financial and analytical skills, and the confidence to build positive working relationships with Grantee Partners and colleagues across AmplifyChange. You'll be comfortable managing your own workload, working across multiple priorities and contributing to a purpose-driven organisation. Essential Sensitivity to, and support for, the values and general aims of AmplifyChange. Fluency in spoken and written French. Experience in a finance, grants, audit or risk management role, including experience of due diligence, financial reporting or compliance. Educated to A-level or equivalent. Strong IT skills, including Microsoft Office and advanced Excel An interest in working within the international development and sexual and reproductive health and rights sector. Experience of working in a collaborative team environment and building effective relationships across diverse teams. Excellent interpersonal and communication skills, with the ability to work effectively with people from a wide range of cultural backgrounds. Good financial awareness, analytical skills and excellent attention to detail. Ability to manage a varied workload, prioritise effectively and meet deadlines. Ability to use initiative and apply a proactive, solution-focused approach to work. Self-motivated, with the ability to work independently as well as collaboratively. Willingness and ability to undertake international travel. Desirable Experience of working in a charity, grant-making or not-for-profit organisation. Experience of grants management systems, with Fluxx experience advantageous. Experience of working in sexual and reproductive health and rights and/or international development. Experience of working with organisations across Africa, South Asia and/or the Middle East and North Africa (MENA) region. Educated to degree level or equivalent. Fluency in Arabic, Hindi, Urdu, Portuguese or another language relevant to the fund. WORKING ARRANGEMENTS Reports to the Grants Compliance Manager. This is a full-time role (37.5 hours per week). Some international travel to visit Grantee Partners and support compliance activities will be required. AmplifyChange operates a hybrid working model, with at least one day per week based in our Bath office. Requests for flexible working arrangements will be considered. Unfortunately, we are unable to support visa sponsorship for this role and can only accept applications from those with proof of the right to work in the UK. SALARY AND PACKAGE Basic salary range £31,000 to £34,000 Holiday 25 days per annum on full time basis Pension 8% employer contribution Life insurance Life assurance scheme Benefits Employee Assistance Program & Health Cash Plan
Overview The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team's Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team's work. Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners. Key Responsibilities Salesforce administration and systems support Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes. Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues. Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics). Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates. Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows Administrative support to the Quality Director and team coordination Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders. Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent). Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently. Research and special projects (Quality assurance, MEAL and learning) Undertake defined research tasks to support the Quality Team's priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails). Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes. Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation. Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team. Pre-Committee Proposal Scrutiny Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring: o Proposals are internally consistent; o Proposed solutions credibly meet the identified needs; o The response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature; o Beneficiary selection is conducted appropriately and can be justified; o The proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid's project policies; o Relevant harms have been considered and mitigated; o A proportionate M&E approach is in place; o Prudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified. In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors. Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee. Post-Committee Follow-up Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc) Draft, for regional team's approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants. Compliance, confidentiality, and continuous improvement Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied. Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate. Other duties The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed. Person Requirement Essential Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively participating in its life and community. Committed to affirming and signing Barnabas Aid's Statement of Faith. Educated to degree-level or equivalent, with strong administrative and systems experience. Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines. Experience administering or providing 'super-user' support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards. Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records. Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences. Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders. Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently. Ability to produce clear reports/briefings and summarise research into practical recommendations. Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems. Discretion and good judgement when handling confidential/sensitive information. Desirable Experience working in the charity, international development, or faith-based sector. Salesforce administration training/qualification (or equivalent CRM certification). Training in research methods, MEAL, data analysis, or quality/process improvement Experience in grants administration, governance support, programme/project support, or compliance-focused roles. Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events). Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope). Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes. Understanding of grants governance, restricted funds, and/or donor intent in a charity setting. Experience working in a distributed/remote team environment. Personal Qualities Service-minded and collaborative; enjoys enabling others to do their work effectively. Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues. Curious and methodical; able to work independently on research tasks and present findings clearly. How to Apply Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
Aug 25, 2026
Full time
Overview The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team's Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team's work. Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners. Key Responsibilities Salesforce administration and systems support Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes. Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues. Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics). Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates. Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows Administrative support to the Quality Director and team coordination Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders. Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent). Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently. Research and special projects (Quality assurance, MEAL and learning) Undertake defined research tasks to support the Quality Team's priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails). Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes. Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation. Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team. Pre-Committee Proposal Scrutiny Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring: o Proposals are internally consistent; o Proposed solutions credibly meet the identified needs; o The response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature; o Beneficiary selection is conducted appropriately and can be justified; o The proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid's project policies; o Relevant harms have been considered and mitigated; o A proportionate M&E approach is in place; o Prudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified. In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors. Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee. Post-Committee Follow-up Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc) Draft, for regional team's approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants. Compliance, confidentiality, and continuous improvement Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied. Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate. Other duties The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed. Person Requirement Essential Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively participating in its life and community. Committed to affirming and signing Barnabas Aid's Statement of Faith. Educated to degree-level or equivalent, with strong administrative and systems experience. Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines. Experience administering or providing 'super-user' support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards. Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records. Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences. Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders. Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently. Ability to produce clear reports/briefings and summarise research into practical recommendations. Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems. Discretion and good judgement when handling confidential/sensitive information. Desirable Experience working in the charity, international development, or faith-based sector. Salesforce administration training/qualification (or equivalent CRM certification). Training in research methods, MEAL, data analysis, or quality/process improvement Experience in grants administration, governance support, programme/project support, or compliance-focused roles. Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events). Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope). Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes. Understanding of grants governance, restricted funds, and/or donor intent in a charity setting. Experience working in a distributed/remote team environment. Personal Qualities Service-minded and collaborative; enjoys enabling others to do their work effectively. Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues. Curious and methodical; able to work independently on research tasks and present findings clearly. How to Apply Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
Housing Support Officer Preston 28,000 Rising to 30,000 + Mileage We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence This is a full-time, permanent opportunity. To learn more, please apply. Due the volume of applications, it is not possible to contact everyone, if you have not heard back within 14 days please assume that you have not been shortlisted on this occasion. If you require adjustments or assistance with your application. Please get in touch.
Aug 25, 2026
Full time
Housing Support Officer Preston 28,000 Rising to 30,000 + Mileage We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence This is a full-time, permanent opportunity. To learn more, please apply. Due the volume of applications, it is not possible to contact everyone, if you have not heard back within 14 days please assume that you have not been shortlisted on this occasion. If you require adjustments or assistance with your application. Please get in touch.
Company Secretarial Assistant Manager We are seeking a Company Secretarial Assistant Manager to join a busy and high-performing professional services firm. This is a specialist role requiring proven experience in corporate governance, company secretarial or corporate law. You will join a dedicated team delivering high-quality governance and compliance services to a varied portfolio of corporate clients and LLPs. You'll be confident stepping into a fast-paced environment, supporting senior leadership while taking ownership of your own client portfolio. Key Responsibilities Manage a portfolio of clients delivering company secretarial services, including company formations, reorganisations, statutory records maintenance and Companies House filings. Prepare minutes, resolutions, and confirmation statements, conduct company searches, and oversee officer changes. You will also support the Manager and supervise junior team members. Hybrid Working This role offers hybrid working, with 3 days per week in the office and 2 days remote, alongside standard hours of 9:00am-5:30pm. Please apply asap to avoid missing out.
Aug 25, 2026
Full time
Company Secretarial Assistant Manager We are seeking a Company Secretarial Assistant Manager to join a busy and high-performing professional services firm. This is a specialist role requiring proven experience in corporate governance, company secretarial or corporate law. You will join a dedicated team delivering high-quality governance and compliance services to a varied portfolio of corporate clients and LLPs. You'll be confident stepping into a fast-paced environment, supporting senior leadership while taking ownership of your own client portfolio. Key Responsibilities Manage a portfolio of clients delivering company secretarial services, including company formations, reorganisations, statutory records maintenance and Companies House filings. Prepare minutes, resolutions, and confirmation statements, conduct company searches, and oversee officer changes. You will also support the Manager and supervise junior team members. Hybrid Working This role offers hybrid working, with 3 days per week in the office and 2 days remote, alongside standard hours of 9:00am-5:30pm. Please apply asap to avoid missing out.
Operational Support Officer (AO) Location: Truro Combined Court, Edward Street, Truro, TR1 2PB Pay Rate: £12.86 per hour (Day 1 rate) Hours: 37 hours per week, Monday to Friday Working Pattern: Full-time, office-based Clearance Required: Basic DBS- Provided by brookstreet About the Role We are currently recruiting for an Operational Support Officer on behalf of His Majesty's Courts and Tribunals Service (HMCTS) at Truro Combined Court. This is a varied and rewarding role at the heart of the justice system. As an Operational Support Officer, you will provide essential administrative and customer service support to court users, judicial office holders, legal professionals and partner agencies. You will play a key role in ensuring the smooth operation of court services and supporting the delivery of justice. The successful candidate will be the first point of contact for service users, responding to enquiries in person, by telephone and in writing, while delivering a professional and high-quality service. Key Responsibilities Prepare for, facilitate and process a range of court hearings. Provide excellent customer service to court users and stakeholders. Respond to enquiries via face-to-face interaction, telephone, email and other communication channels. Support vulnerable users and those with additional or complex needs. Process case files and maintain accurate records and data. Ensure compliance with information security and data protection requirements. Assist with court listing and scheduling activities. Support jury administration tasks, including attendance tracking and expense processing. Provide administrative support to judicial office holders when required. Assist with enforcement procedures and financial administration activities. Report building, facilities and IT issues as appropriate. Contribute to health and safety processes and local operational requirements. Carry out additional duties in line with business needs and grade requirements. Essential Skills and Experience Strong administrative and organisational skills. Excellent communication skills, both written and verbal. Previous customer service experience. Good working knowledge of Microsoft Office and other digital systems. Ability to manage competing priorities and work effectively within a team. Strong problem-solving skills and attention to detail. Resilient, professional and able to remain calm in challenging situations. Ability to handle sensitive information appropriately and confidentially. Desirable Previous experience working within HMCTS, the public sector or a similar administrative environment. Knowledge of HMCTS processes and procedures. Training Full training will be provided. Candidates should avoid booking holiday during the first few weeks of employment, although pre-booked holidays can be accommodated. Additional Information Free on-site parking available. Basic DBS clearance required. Telephone interview process. CV submission required. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience.
Aug 24, 2026
Full time
Operational Support Officer (AO) Location: Truro Combined Court, Edward Street, Truro, TR1 2PB Pay Rate: £12.86 per hour (Day 1 rate) Hours: 37 hours per week, Monday to Friday Working Pattern: Full-time, office-based Clearance Required: Basic DBS- Provided by brookstreet About the Role We are currently recruiting for an Operational Support Officer on behalf of His Majesty's Courts and Tribunals Service (HMCTS) at Truro Combined Court. This is a varied and rewarding role at the heart of the justice system. As an Operational Support Officer, you will provide essential administrative and customer service support to court users, judicial office holders, legal professionals and partner agencies. You will play a key role in ensuring the smooth operation of court services and supporting the delivery of justice. The successful candidate will be the first point of contact for service users, responding to enquiries in person, by telephone and in writing, while delivering a professional and high-quality service. Key Responsibilities Prepare for, facilitate and process a range of court hearings. Provide excellent customer service to court users and stakeholders. Respond to enquiries via face-to-face interaction, telephone, email and other communication channels. Support vulnerable users and those with additional or complex needs. Process case files and maintain accurate records and data. Ensure compliance with information security and data protection requirements. Assist with court listing and scheduling activities. Support jury administration tasks, including attendance tracking and expense processing. Provide administrative support to judicial office holders when required. Assist with enforcement procedures and financial administration activities. Report building, facilities and IT issues as appropriate. Contribute to health and safety processes and local operational requirements. Carry out additional duties in line with business needs and grade requirements. Essential Skills and Experience Strong administrative and organisational skills. Excellent communication skills, both written and verbal. Previous customer service experience. Good working knowledge of Microsoft Office and other digital systems. Ability to manage competing priorities and work effectively within a team. Strong problem-solving skills and attention to detail. Resilient, professional and able to remain calm in challenging situations. Ability to handle sensitive information appropriately and confidentially. Desirable Previous experience working within HMCTS, the public sector or a similar administrative environment. Knowledge of HMCTS processes and procedures. Training Full training will be provided. Candidates should avoid booking holiday during the first few weeks of employment, although pre-booked holidays can be accommodated. Additional Information Free on-site parking available. Basic DBS clearance required. Telephone interview process. CV submission required. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience.
Reporting to the HR Manager, this will be a varied role focusing on supporting the HR department deliver a firstclass, business focussed operational HR service. Responsibilities include the provision of front line advice andsupport to managers, management of employee relations cases, management of recruitment and selectionprocesses, as well as onboarding and wider employee lifecycle processes. Reporting to the HR Manager, this will be a varied role focusing on supporting the HR department deliver a first class, business focussed operational HR service. Responsibilities include the provision of front line advice and support to managers, management of employee relations cases, management of recruitment and selection processes, as well as onboarding and wider employee lifecycle processes. This role will assist the delivery of objectives within the HR Business Plan, working closely with the team to help drive and develop relevant projects and wellbeing workstreams. The ideal postholder will be able to manage and prioritise a diverse workload, able to apply rational and rounded thinking with a helicopter view of all touch points, consistent to best practice and consideration to employment law and commercial and business risk, while being able to positively and professionally influence managers, supervisors and staff across the business. Candidates must be CIPD qualified, possess strong communications skills and should have a hands-on, forward thinking, innovative approach, working well in a small team environment and prepared to muck-in. Self-drive, positivity and team spirit, as well as a keen sense of humour is essential as is the requirement to deliver a professional service to all stakeholders demonstrating a high degree of integrity and professionalism. Person specification Working within a highly confidential area of the business conducting self with a high degree of professionalism, integrity, confidentiality, tact and diplomacy is essential and expected, as is the ability to manage perceptions of the business through awareness of self behaviours. Therefore conduct such as; engaging in gossip; and friendship networks within the business do foster negative perception of integrity and confidentiality and therefore not permitted. Accountability, transparency and ownership are essential traits as is a learning, engaging, leader leader approach. The role provides the opportunity for personal growth and development therefore an open and learning mindset is essential. Strategic development: Input to improve HR standards and deliverables across the business. Evaluate all touch points across the HR team and implement process and improvements to maximise efficiency and deliver continuous HR improvement Build the talent pipeline, evaluating innovative search and selection methods to ensure Bauder secures the top talent in conjunction with the HR Manager and HR Director Forward thinking approach to all HR elements to improve stakeholder offering, maintaining the high level of professionalism, integrity and service to stakeholders Support and drive wellness initiatives across the business Support HR projects as required Core Responsibilities: Employee Relations Deal with front-line ER matters in a confidential, prompt and consistent manner, ensuring legislation, cultural and company requirements are considered. Escalation of cases to the HR Manager or HR Director where appropriate, depending on complexity and risk. Advise line managers and supervisors on policy and best practice with regards to ER issues, including performance management, absence management, disciplinaries, grievances, all family leave and flexible working. Provision of coaching to provide Managers with the appropriate "tool-kit" to manage their teams and ER issues effectively. General Management of sickness absence and referral to the Group Income Protection Policy where relevant. Distribution of absence reports to line managers and notification of employees who are exceeding company benchmark. Providing advice and guidance where required. Keeping up to date with changes in Employment Law and case law, applying this where required. To drive business performance in relation to organisational business and HR Business Plan, embedding company values and culture at all times. Progression of probation reviews (3 & 6 months) and assist line manager with queries. Follow up with benefits enrolment and appropriate documentation. Working in conjunction with the HR Manager and HR Director to update, develop and communicate HR policies in line with legislation and ensuring compliance with employment laws and regulations. Advising on company benefits packages and raising awareness accordingly. Support performance management across all stakeholders, maintaining performance management requirements. Working in conjunction with the L&D Specialist to identify employee training and development needs and providing coaching and mentoring where required. Recruitment & Selection Supporting recruiting managers and supervisors with the full end to end recruitment process, providing advice, training and coaching (of new and existing managers) on process, best practice and interview technique. Building job specifications with a focus on development incorporating a future proof approach to building roles and responsibilities with a visible career path to ensure retention Work in partnership with approved recruitment agencies to accurately fulfil the resourcing requirement of our vacancies. Briefing team fit and culture to ensure search & selection is expedited quickly and successfully. Working to recruitment KPIs ensuring optimum fulfilment of vacancies, alongside regular evaluation of the sourcing progress and responding proactively to elongated timescales or problematic roles. Support the management of our recruiting partner PSL and relations with recruiting agents, working in conjunction with the HR Manager regarding the on-boarding of new agencies, negotiation of fee structure and ensuring correct business fit. Innovative development of talent pipeline and ensuring relationship building through PSL partners to ensure engagement and to secure talent Working in conjunction with Marketing to develop social media presence as appropriate. Lead and support the selection process, including reviewing submitted candidates to ensure quality, attending first and second stage interviews where required, and guiding and influencing hiring managers with decision making. Support of the recruitment process, corresponding interviews, paperwork and administration, alongside the HR Co-ordinator and Payroll Co-0rdinator. Keeping abreast of the current market issues and feedback to the HR Manager, HR Director and/or recruiting managers. Organisation and input of recruitment data and metrics, ensuring these are kept up to date and accurate. Reporting and analysing resourcing activity and metrics for the HR Manager, HR Director, and recruitment stakeholders. Support with the administration and creation of offer letters, contracts and any recruitment documentation. Onboarding and employee lifecycle: Oversee the onboarding process in conjunction with the wider HR team, helping to ensure high standards are upheld through innovative thinking and building strong rapport with new starters. Work with the wider HR team to ensure swift notification and administration of change processes Support with the leaver process and exit interviews, raising concerns/reoccurring themes to the HR Manager. HR Administration: We are a small team, therefore a hands-on and willing approach to support the whole HR team is essential. Ensure optimum accuracy and continual improvement at all times, working pro-actively to evaluate processes and streamline efficiencies. Adopt an evaluation approach to all tasks to ensure processes, reports and efficiencies evolve with growth and meet the business need with a solution focussed approach. Adaptation of processes to align with changes in legislation. Maintenance of employee files and ensure compliance with GDPR at all times. Management of the HR system data, defining, designing and running reports as required, providing training for other HR team members and ensuring maximisation of system functionality. Working with the Payroll Co-ordinator to ensure accuracy of payroll data and checking accordingly, and providing cover in their absence. Key skills/criteria (qualifications, experience): CIPD Qualified (to at least Level 5) 2 years' experience at HR Advisor/Officer Level Strong employee relations skills and used to leading a variety of cases Excellent written and verbal communications skills are essential, in order to effectively interact and build relationships with stakeholders while engendering trust/confidence Technologically minded with previous HR system experience Strong analytical skills, with ability to analyse and interpret data and HR data, and make informed decisions Ability to work under pressure and to tight deadlines, whilst prioritising workload and manage multiple tasks is essential. Comprehensive understanding of HR principles and practices is required. Focus on personal and professional development to continue to develop and evolve approach in line with market trends and cultural requirements . click apply for full job details
Aug 24, 2026
Full time
Reporting to the HR Manager, this will be a varied role focusing on supporting the HR department deliver a firstclass, business focussed operational HR service. Responsibilities include the provision of front line advice andsupport to managers, management of employee relations cases, management of recruitment and selectionprocesses, as well as onboarding and wider employee lifecycle processes. Reporting to the HR Manager, this will be a varied role focusing on supporting the HR department deliver a first class, business focussed operational HR service. Responsibilities include the provision of front line advice and support to managers, management of employee relations cases, management of recruitment and selection processes, as well as onboarding and wider employee lifecycle processes. This role will assist the delivery of objectives within the HR Business Plan, working closely with the team to help drive and develop relevant projects and wellbeing workstreams. The ideal postholder will be able to manage and prioritise a diverse workload, able to apply rational and rounded thinking with a helicopter view of all touch points, consistent to best practice and consideration to employment law and commercial and business risk, while being able to positively and professionally influence managers, supervisors and staff across the business. Candidates must be CIPD qualified, possess strong communications skills and should have a hands-on, forward thinking, innovative approach, working well in a small team environment and prepared to muck-in. Self-drive, positivity and team spirit, as well as a keen sense of humour is essential as is the requirement to deliver a professional service to all stakeholders demonstrating a high degree of integrity and professionalism. Person specification Working within a highly confidential area of the business conducting self with a high degree of professionalism, integrity, confidentiality, tact and diplomacy is essential and expected, as is the ability to manage perceptions of the business through awareness of self behaviours. Therefore conduct such as; engaging in gossip; and friendship networks within the business do foster negative perception of integrity and confidentiality and therefore not permitted. Accountability, transparency and ownership are essential traits as is a learning, engaging, leader leader approach. The role provides the opportunity for personal growth and development therefore an open and learning mindset is essential. Strategic development: Input to improve HR standards and deliverables across the business. Evaluate all touch points across the HR team and implement process and improvements to maximise efficiency and deliver continuous HR improvement Build the talent pipeline, evaluating innovative search and selection methods to ensure Bauder secures the top talent in conjunction with the HR Manager and HR Director Forward thinking approach to all HR elements to improve stakeholder offering, maintaining the high level of professionalism, integrity and service to stakeholders Support and drive wellness initiatives across the business Support HR projects as required Core Responsibilities: Employee Relations Deal with front-line ER matters in a confidential, prompt and consistent manner, ensuring legislation, cultural and company requirements are considered. Escalation of cases to the HR Manager or HR Director where appropriate, depending on complexity and risk. Advise line managers and supervisors on policy and best practice with regards to ER issues, including performance management, absence management, disciplinaries, grievances, all family leave and flexible working. Provision of coaching to provide Managers with the appropriate "tool-kit" to manage their teams and ER issues effectively. General Management of sickness absence and referral to the Group Income Protection Policy where relevant. Distribution of absence reports to line managers and notification of employees who are exceeding company benchmark. Providing advice and guidance where required. Keeping up to date with changes in Employment Law and case law, applying this where required. To drive business performance in relation to organisational business and HR Business Plan, embedding company values and culture at all times. Progression of probation reviews (3 & 6 months) and assist line manager with queries. Follow up with benefits enrolment and appropriate documentation. Working in conjunction with the HR Manager and HR Director to update, develop and communicate HR policies in line with legislation and ensuring compliance with employment laws and regulations. Advising on company benefits packages and raising awareness accordingly. Support performance management across all stakeholders, maintaining performance management requirements. Working in conjunction with the L&D Specialist to identify employee training and development needs and providing coaching and mentoring where required. Recruitment & Selection Supporting recruiting managers and supervisors with the full end to end recruitment process, providing advice, training and coaching (of new and existing managers) on process, best practice and interview technique. Building job specifications with a focus on development incorporating a future proof approach to building roles and responsibilities with a visible career path to ensure retention Work in partnership with approved recruitment agencies to accurately fulfil the resourcing requirement of our vacancies. Briefing team fit and culture to ensure search & selection is expedited quickly and successfully. Working to recruitment KPIs ensuring optimum fulfilment of vacancies, alongside regular evaluation of the sourcing progress and responding proactively to elongated timescales or problematic roles. Support the management of our recruiting partner PSL and relations with recruiting agents, working in conjunction with the HR Manager regarding the on-boarding of new agencies, negotiation of fee structure and ensuring correct business fit. Innovative development of talent pipeline and ensuring relationship building through PSL partners to ensure engagement and to secure talent Working in conjunction with Marketing to develop social media presence as appropriate. Lead and support the selection process, including reviewing submitted candidates to ensure quality, attending first and second stage interviews where required, and guiding and influencing hiring managers with decision making. Support of the recruitment process, corresponding interviews, paperwork and administration, alongside the HR Co-ordinator and Payroll Co-0rdinator. Keeping abreast of the current market issues and feedback to the HR Manager, HR Director and/or recruiting managers. Organisation and input of recruitment data and metrics, ensuring these are kept up to date and accurate. Reporting and analysing resourcing activity and metrics for the HR Manager, HR Director, and recruitment stakeholders. Support with the administration and creation of offer letters, contracts and any recruitment documentation. Onboarding and employee lifecycle: Oversee the onboarding process in conjunction with the wider HR team, helping to ensure high standards are upheld through innovative thinking and building strong rapport with new starters. Work with the wider HR team to ensure swift notification and administration of change processes Support with the leaver process and exit interviews, raising concerns/reoccurring themes to the HR Manager. HR Administration: We are a small team, therefore a hands-on and willing approach to support the whole HR team is essential. Ensure optimum accuracy and continual improvement at all times, working pro-actively to evaluate processes and streamline efficiencies. Adopt an evaluation approach to all tasks to ensure processes, reports and efficiencies evolve with growth and meet the business need with a solution focussed approach. Adaptation of processes to align with changes in legislation. Maintenance of employee files and ensure compliance with GDPR at all times. Management of the HR system data, defining, designing and running reports as required, providing training for other HR team members and ensuring maximisation of system functionality. Working with the Payroll Co-ordinator to ensure accuracy of payroll data and checking accordingly, and providing cover in their absence. Key skills/criteria (qualifications, experience): CIPD Qualified (to at least Level 5) 2 years' experience at HR Advisor/Officer Level Strong employee relations skills and used to leading a variety of cases Excellent written and verbal communications skills are essential, in order to effectively interact and build relationships with stakeholders while engendering trust/confidence Technologically minded with previous HR system experience Strong analytical skills, with ability to analyse and interpret data and HR data, and make informed decisions Ability to work under pressure and to tight deadlines, whilst prioritising workload and manage multiple tasks is essential. Comprehensive understanding of HR principles and practices is required. Focus on personal and professional development to continue to develop and evolve approach in line with market trends and cultural requirements . click apply for full job details
Adviser Technology Officer Location: Horsham, Sussex (Head Office) with occasional UK travel Salary: £35,000 - £40,000 DOE Hours: Full-time, 09:00 - 17:00 Hybrid: (Office based for first 3 months probation) Are you experienced in software training, financial services technology, and data analysis? Do you enjoy helping users get the most from technology while delivering excellent customer outcomes? We are working with a well-established and highly respected financial services organisation that supports a nationwide network of financial advisers. They are seeking an Adviser Technology Officer to join their Operations team and play a key role in supporting adviser firms with technology, systems, training, and data management. This is an excellent opportunity for someone with a strong blend of technical knowledge, financial services experience, and relationship-building skills. The Role As an Adviser Technology Officer, you will support adviser firms in the effective use of business-critical software and systems. You will provide technical guidance, deliver training, assist with data migration projects, and contribute to ongoing system improvements. Working closely with advisers and internal stakeholders, you'll help ensure users maximise the value of the technology available to them while maintaining high standards of service and regulatory compliance. Key Responsibilities Technology Support & Data Management Provide support and guidance on software-related queries from adviser firms. Analyse, cleanse, validate, and assist with back-office data migration projects. Support system configuration, licence administration, and software upgrades. Troubleshoot issues and work collaboratively to identify effective solutions. Training & User Adoption Deliver engaging face-to-face and remote software training sessions. Create and maintain high-quality training materials, guides, and documentation. Support onboarding activities for new users and adviser firms. Demonstrate system functionality and benefits to prospective firms. Systems Development & Improvement Assist with the testing and implementation of system enhancements. Gather user feedback and provide recommendations for future improvements. Work closely with internal teams to help optimise processes and technology solutions. Compliance & Service Excellence Ensure all activities are carried out in line with regulatory requirements and company policies. Maintain a strong focus on delivering positive adviser and client outcomes. Keep up to date with industry developments, technology changes, and best practice. About You To be successful in this role, you will have: Essential Skills Previous experience delivering software or systems training. Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Advanced Microsoft Excel skills. The ability to explain technical concepts to non-technical audiences. Experience & Qualifications Experience within the financial services sector. Understanding of financial products and adviser processes. Experience of data analysis and data migration activities. Previous experience supporting business systems or adviser technology platforms. Financial services qualifications would be advantageous but are not essential. Personal Attributes We're looking for someone who is: Self-motivated and able to work independently. A strong team player with a collaborative approach. Organised, methodical, and able to manage multiple priorities. Customer-focused, with a genuine desire to help others succeed. Adaptable and comfortable working in a changing environment. Committed to continuous learning and professional development. What's on Offer? Opportunity to join a respected and growing financial services organisation. Varied role combining technology support, training, and data projects. Excellent exposure to adviser technology and business systems. Supportive and professional working environment. Ongoing development and career progression opportunities. If you're looking for a role where you can combine your financial services experience with technology expertise and training delivery, we'd love to hear from you. Apply today for immediate consideration.
Aug 24, 2026
Full time
Adviser Technology Officer Location: Horsham, Sussex (Head Office) with occasional UK travel Salary: £35,000 - £40,000 DOE Hours: Full-time, 09:00 - 17:00 Hybrid: (Office based for first 3 months probation) Are you experienced in software training, financial services technology, and data analysis? Do you enjoy helping users get the most from technology while delivering excellent customer outcomes? We are working with a well-established and highly respected financial services organisation that supports a nationwide network of financial advisers. They are seeking an Adviser Technology Officer to join their Operations team and play a key role in supporting adviser firms with technology, systems, training, and data management. This is an excellent opportunity for someone with a strong blend of technical knowledge, financial services experience, and relationship-building skills. The Role As an Adviser Technology Officer, you will support adviser firms in the effective use of business-critical software and systems. You will provide technical guidance, deliver training, assist with data migration projects, and contribute to ongoing system improvements. Working closely with advisers and internal stakeholders, you'll help ensure users maximise the value of the technology available to them while maintaining high standards of service and regulatory compliance. Key Responsibilities Technology Support & Data Management Provide support and guidance on software-related queries from adviser firms. Analyse, cleanse, validate, and assist with back-office data migration projects. Support system configuration, licence administration, and software upgrades. Troubleshoot issues and work collaboratively to identify effective solutions. Training & User Adoption Deliver engaging face-to-face and remote software training sessions. Create and maintain high-quality training materials, guides, and documentation. Support onboarding activities for new users and adviser firms. Demonstrate system functionality and benefits to prospective firms. Systems Development & Improvement Assist with the testing and implementation of system enhancements. Gather user feedback and provide recommendations for future improvements. Work closely with internal teams to help optimise processes and technology solutions. Compliance & Service Excellence Ensure all activities are carried out in line with regulatory requirements and company policies. Maintain a strong focus on delivering positive adviser and client outcomes. Keep up to date with industry developments, technology changes, and best practice. About You To be successful in this role, you will have: Essential Skills Previous experience delivering software or systems training. Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Advanced Microsoft Excel skills. The ability to explain technical concepts to non-technical audiences. Experience & Qualifications Experience within the financial services sector. Understanding of financial products and adviser processes. Experience of data analysis and data migration activities. Previous experience supporting business systems or adviser technology platforms. Financial services qualifications would be advantageous but are not essential. Personal Attributes We're looking for someone who is: Self-motivated and able to work independently. A strong team player with a collaborative approach. Organised, methodical, and able to manage multiple priorities. Customer-focused, with a genuine desire to help others succeed. Adaptable and comfortable working in a changing environment. Committed to continuous learning and professional development. What's on Offer? Opportunity to join a respected and growing financial services organisation. Varied role combining technology support, training, and data projects. Excellent exposure to adviser technology and business systems. Supportive and professional working environment. Ongoing development and career progression opportunities. If you're looking for a role where you can combine your financial services experience with technology expertise and training delivery, we'd love to hear from you. Apply today for immediate consideration.
The postholder will lead the strategic development, governance and delivery of the College Group's Management Information Systems (MIS) and data services. The role is accountable for ensuring the accuracy, integrity and audit compliance of all learner data across Further Education, Adult Skills, Apprenticeships and Higher Education provision. Client Details I'm pleased to be partnering with a Surrey based higher education sector organisation in recruiting for a Head of MIS- Data Funding and Compliance candidate Description Lead and manage the MIS function, including Student Records, ILR, timetabling, and data quality Develop and deliver the College's MIS and data strategy aligned to organisational priorities Set service standards, KPIs and performance expectations for MIS services Lead cross-college initiatives to improve data quality, process improvements and management reports Lead compliance with ESFA, GLA, Surrey Council and OfS funding and regulatory requirements Ensure accurate and timely submission of ILR data in line with DFE funding rules Oversee compliance with GLA/ Surrey Council / Adult Skills Fund (ASF) requirements, including residency, eligibility and evidencing Ensure robust management of HE data in line with OfS conditions of registration and HESA requirements (where applicable) Maintain audit-ready data systems and documentation to meet ESFA audits, GLA contract compliance checks and OfS assurance processes Interpret complex funding rules and provide expert guidance to curriculum Lead use of validation tools (e.g. SCORE, PDSAT or equivalent) and ensure timely resolution Act as the senior responsible officer for MIS-related audit and funding risks Monitor delivery against GLA and Surrey Council allocations and contract requirements Ensure data accuracy supports GLA and Surrey Council funding claims and reconciliation processes Support GLA and Surrey Council audits and compliance assurance reviews Work with curriculum leaders to ensure provision aligns with GLA and Surrey priorities and funding rules Ensure data systems support compliance with Office for Students (OfS) regulatory requirements Oversee accurate recording of HE student data, including enrolment, status and outcomes Ensure data supports key OfS performance measures, including continuation, achievement Lead development of a funding-informed curriculum planning model Ensure provision aligns with funding rules, eligibility criteria and performance targets Lead, manage and develop the MIS team Undertake performance management, appraisals and workforce planning Profile A successful Head of MIS - Data Funding and Compliance should have: Experience of working in an educational environment Extensive knowledge of Curriculum Management, Timetables, Registers, ILR generation and examinations Advanced IT skills - including Outlook, Word, Excel, AI Database Programming experience Experience in communicating complex information to senior managers Experience of SQL and / or Oracle Experience in the generation and analysis of reports Experience of working with complex data from multiple sources Supervisory or staff management experience Knowledge of Funding methodology and audit requirements Knowledge of ProSolution or other educational MIS systems Job Offer Competitive salary of £55,000 to £58,000, dependent on the level of experience. Permanent position in the Redhill area. Opportunity to work in the not-for-profit sector with a focus on analytics and compliance. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Aug 24, 2026
Full time
The postholder will lead the strategic development, governance and delivery of the College Group's Management Information Systems (MIS) and data services. The role is accountable for ensuring the accuracy, integrity and audit compliance of all learner data across Further Education, Adult Skills, Apprenticeships and Higher Education provision. Client Details I'm pleased to be partnering with a Surrey based higher education sector organisation in recruiting for a Head of MIS- Data Funding and Compliance candidate Description Lead and manage the MIS function, including Student Records, ILR, timetabling, and data quality Develop and deliver the College's MIS and data strategy aligned to organisational priorities Set service standards, KPIs and performance expectations for MIS services Lead cross-college initiatives to improve data quality, process improvements and management reports Lead compliance with ESFA, GLA, Surrey Council and OfS funding and regulatory requirements Ensure accurate and timely submission of ILR data in line with DFE funding rules Oversee compliance with GLA/ Surrey Council / Adult Skills Fund (ASF) requirements, including residency, eligibility and evidencing Ensure robust management of HE data in line with OfS conditions of registration and HESA requirements (where applicable) Maintain audit-ready data systems and documentation to meet ESFA audits, GLA contract compliance checks and OfS assurance processes Interpret complex funding rules and provide expert guidance to curriculum Lead use of validation tools (e.g. SCORE, PDSAT or equivalent) and ensure timely resolution Act as the senior responsible officer for MIS-related audit and funding risks Monitor delivery against GLA and Surrey Council allocations and contract requirements Ensure data accuracy supports GLA and Surrey Council funding claims and reconciliation processes Support GLA and Surrey Council audits and compliance assurance reviews Work with curriculum leaders to ensure provision aligns with GLA and Surrey priorities and funding rules Ensure data systems support compliance with Office for Students (OfS) regulatory requirements Oversee accurate recording of HE student data, including enrolment, status and outcomes Ensure data supports key OfS performance measures, including continuation, achievement Lead development of a funding-informed curriculum planning model Ensure provision aligns with funding rules, eligibility criteria and performance targets Lead, manage and develop the MIS team Undertake performance management, appraisals and workforce planning Profile A successful Head of MIS - Data Funding and Compliance should have: Experience of working in an educational environment Extensive knowledge of Curriculum Management, Timetables, Registers, ILR generation and examinations Advanced IT skills - including Outlook, Word, Excel, AI Database Programming experience Experience in communicating complex information to senior managers Experience of SQL and / or Oracle Experience in the generation and analysis of reports Experience of working with complex data from multiple sources Supervisory or staff management experience Knowledge of Funding methodology and audit requirements Knowledge of ProSolution or other educational MIS systems Job Offer Competitive salary of £55,000 to £58,000, dependent on the level of experience. Permanent position in the Redhill area. Opportunity to work in the not-for-profit sector with a focus on analytics and compliance. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
The Prison Contracts Group (PCG) group sits within the Directorate of Contracted Operational Delivery (DoCOD) which is responsible for the operational contract management of a large portfolio of contracts, including Prisoner Escort Custody Service, Electronic Monitoring, Community Rehabilitation Services, Prisoner Education and Operational Contracts for a variety of goods and services. PMP contracts alone have an annual value of £564m. PMPs were first introduced to the UK in 1992 when the Conservative Government issued short-term contracts to security companies to operate a limited number of publicly owned prisons, the first being HMP Wolds in Yorkshire which was operated by G4S. The first wholly private prisons were often financed through the use of a Special Purpose Vehicles (SPVs) under private finance initiatives (PFI). These were often known as DCMF prisons as they were designed, constructed, managed and financed by the private sector, the first being HMP Altcourse which opened in December 1997 and was operated by G4S. There are currently 15 privately operated prisons in England and Wales operated by G4S Justice Services, Serco Custodial Services and Sodexo Custodial Services. In total they currently accommodate approximately 20% of the closed prison population across England and Wales. ( HMP Parc is managed under the Area Executive Director (AED) for Wales and not the PCG). PMPs are subject to the same scrutiny from official bodies as those in the Public Sector, including HM Inspectorate of Prisons (HMIP), Ofsted, and Operational and System Assurance Group (OSAG). Governors of private prisons are referred to as 'Directors'. They each have their own staffing structure and they work to their respective Chief Operating Officer (COO). Prison Custody Officers (PCOs) are trained to the same level as Prison Officers and are licenced by Controllers to operate as a PCO once they are fully qualified. All privately managed prisons have a named Controller who, with their team, ensures the prison is operated in line with the agreed contract. The Controller (B9) is the most senior representative of the Secretary of State. As such, he/she is accountable for ensuring delivery, negotiating change, encouraging innovation and the highest levels of performance. The Controller must ensure any contractual failings are remedied and/or the application of contractual levers when necessary, escalating unsatisfactory performance to the Head of Group and PCG Senior Leadership Team. The Deputy Controller (B7) is the senior on-site representative of the Prison Contracts Group, their role is to oversee and report the activities, outputs and deliverables as stated in statute, contract, and law within a prison setting. They have responsibility for monitoring the contract, act as the authority in a number of contexts and oversee the contract and operations delivered inside the establishment. They are accountable to the Controller and Head of Group on areas of delegated authority. The Contract Assurance Specialist (B5) is responsible for the production of complex strategic reports, including in-depth research and statistical analysis for high-level management information to support decision making. They develop and undertake quality assurance procedures to ensure data is captured correctly and efficiency savings are identified, therefore ensuring that contracts are compliant and work effectively. The Assistant Controller (B4) is a specialist role that supports assurance in contract and delivers support to the Controller/Deputy Controller in the formal monitoring arrangements. The Assistant Controller will also carry out assurance and compliance work, co ordinate Notice of Change (NOC) reviews, analyse and present performance progress at monthly and quarterly meeting (highlighting successes and failings), maintain accurate collation of penalty points, and other core contract management tasks. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment . click apply for full job details
Aug 24, 2026
Full time
The Prison Contracts Group (PCG) group sits within the Directorate of Contracted Operational Delivery (DoCOD) which is responsible for the operational contract management of a large portfolio of contracts, including Prisoner Escort Custody Service, Electronic Monitoring, Community Rehabilitation Services, Prisoner Education and Operational Contracts for a variety of goods and services. PMP contracts alone have an annual value of £564m. PMPs were first introduced to the UK in 1992 when the Conservative Government issued short-term contracts to security companies to operate a limited number of publicly owned prisons, the first being HMP Wolds in Yorkshire which was operated by G4S. The first wholly private prisons were often financed through the use of a Special Purpose Vehicles (SPVs) under private finance initiatives (PFI). These were often known as DCMF prisons as they were designed, constructed, managed and financed by the private sector, the first being HMP Altcourse which opened in December 1997 and was operated by G4S. There are currently 15 privately operated prisons in England and Wales operated by G4S Justice Services, Serco Custodial Services and Sodexo Custodial Services. In total they currently accommodate approximately 20% of the closed prison population across England and Wales. ( HMP Parc is managed under the Area Executive Director (AED) for Wales and not the PCG). PMPs are subject to the same scrutiny from official bodies as those in the Public Sector, including HM Inspectorate of Prisons (HMIP), Ofsted, and Operational and System Assurance Group (OSAG). Governors of private prisons are referred to as 'Directors'. They each have their own staffing structure and they work to their respective Chief Operating Officer (COO). Prison Custody Officers (PCOs) are trained to the same level as Prison Officers and are licenced by Controllers to operate as a PCO once they are fully qualified. All privately managed prisons have a named Controller who, with their team, ensures the prison is operated in line with the agreed contract. The Controller (B9) is the most senior representative of the Secretary of State. As such, he/she is accountable for ensuring delivery, negotiating change, encouraging innovation and the highest levels of performance. The Controller must ensure any contractual failings are remedied and/or the application of contractual levers when necessary, escalating unsatisfactory performance to the Head of Group and PCG Senior Leadership Team. The Deputy Controller (B7) is the senior on-site representative of the Prison Contracts Group, their role is to oversee and report the activities, outputs and deliverables as stated in statute, contract, and law within a prison setting. They have responsibility for monitoring the contract, act as the authority in a number of contexts and oversee the contract and operations delivered inside the establishment. They are accountable to the Controller and Head of Group on areas of delegated authority. The Contract Assurance Specialist (B5) is responsible for the production of complex strategic reports, including in-depth research and statistical analysis for high-level management information to support decision making. They develop and undertake quality assurance procedures to ensure data is captured correctly and efficiency savings are identified, therefore ensuring that contracts are compliant and work effectively. The Assistant Controller (B4) is a specialist role that supports assurance in contract and delivers support to the Controller/Deputy Controller in the formal monitoring arrangements. The Assistant Controller will also carry out assurance and compliance work, co ordinate Notice of Change (NOC) reviews, analyse and present performance progress at monthly and quarterly meeting (highlighting successes and failings), maintain accurate collation of penalty points, and other core contract management tasks. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment . click apply for full job details
Your new company A large and well-established local authority is seeking an experienced Environmental Operations Manager to support the delivery of key public realm and environmental services across one of the UK's largest cities. The organisation is driving significant change through a major waste transformation programme, focused on improving recycling rates, reducing waste and enhancing environmental quality for residents. This is an opportunity to join a high-profile service area that works closely with councillors, local communities and frontline operational teams to address environmental issues across the city. Your new role As Environmental Operations Manager, you will lead and manage a team responsible for protecting public health and the local environment, whilst supporting the delivery of a newly established local investigations function. The role will involve coordinating responses to environmental and public realm issues across multiple service areas, including waste, highways, environmental enforcement and community concerns. Working closely with stakeholders, councillors and operational teams, you will ensure environmental issues are identified, investigated and resolved efficiently. Key responsibilities include: Managing and developing environmental and enforcement teams Overseeing environmental health and regulatory service operations Coordinating multi-service responses to environmental issues and public complaints Working closely with elected members and senior stakeholders Monitoring team performance, workloads and service delivery targets Managing investigations, enforcement activity and operational projects Supporting the delivery of waste reduction and recycling initiatives Preparing reports, performance data and service updates Managing budgets, resources and procurement requirements Ensuring compliance with environmental legislation, policies and best practice What you'll need to succeed Proven experience managing environmental, regulatory, public realm or local authority operational services Strong leadership experience with responsibility for teams, performance management and service delivery Sound knowledge of Environmental Health, environmental regulation or enforcement functions Experience working with multiple stakeholders, including local authorities, councillors and community groups Excellent problem-solving and organisational skills Experience delivering service improvement programmes and operational change initiatives Strong understanding of environmental legislation, compliance and enforcement processes Full UK driving licence What you'll get in return 475 per day Long-term contract opportunity Hybrid working arrangement with flexibility for the right candidate Opportunity to play a key role in a major city-wide transformation programme Exposure to high-profile environmental and operational projects Collaborative working environment with significant stakeholder engagement The chance to make a direct impact on environmental quality and public services What you need to do now If you're an experienced Operations Manager with a background in environmental services, environmental health, regulatory enforcement or public sector operations, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 24, 2026
Contractor
Your new company A large and well-established local authority is seeking an experienced Environmental Operations Manager to support the delivery of key public realm and environmental services across one of the UK's largest cities. The organisation is driving significant change through a major waste transformation programme, focused on improving recycling rates, reducing waste and enhancing environmental quality for residents. This is an opportunity to join a high-profile service area that works closely with councillors, local communities and frontline operational teams to address environmental issues across the city. Your new role As Environmental Operations Manager, you will lead and manage a team responsible for protecting public health and the local environment, whilst supporting the delivery of a newly established local investigations function. The role will involve coordinating responses to environmental and public realm issues across multiple service areas, including waste, highways, environmental enforcement and community concerns. Working closely with stakeholders, councillors and operational teams, you will ensure environmental issues are identified, investigated and resolved efficiently. Key responsibilities include: Managing and developing environmental and enforcement teams Overseeing environmental health and regulatory service operations Coordinating multi-service responses to environmental issues and public complaints Working closely with elected members and senior stakeholders Monitoring team performance, workloads and service delivery targets Managing investigations, enforcement activity and operational projects Supporting the delivery of waste reduction and recycling initiatives Preparing reports, performance data and service updates Managing budgets, resources and procurement requirements Ensuring compliance with environmental legislation, policies and best practice What you'll need to succeed Proven experience managing environmental, regulatory, public realm or local authority operational services Strong leadership experience with responsibility for teams, performance management and service delivery Sound knowledge of Environmental Health, environmental regulation or enforcement functions Experience working with multiple stakeholders, including local authorities, councillors and community groups Excellent problem-solving and organisational skills Experience delivering service improvement programmes and operational change initiatives Strong understanding of environmental legislation, compliance and enforcement processes Full UK driving licence What you'll get in return 475 per day Long-term contract opportunity Hybrid working arrangement with flexibility for the right candidate Opportunity to play a key role in a major city-wide transformation programme Exposure to high-profile environmental and operational projects Collaborative working environment with significant stakeholder engagement The chance to make a direct impact on environmental quality and public services What you need to do now If you're an experienced Operations Manager with a background in environmental services, environmental health, regulatory enforcement or public sector operations, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: 21.41 PAYE / 28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 24, 2026
Contractor
Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: 21.41 PAYE / 28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Audit & Compliance Officer - ISO 9001 and ISO 14001. Salary: £45,000-£50,000 Benefits: Excellent benefits package Location: St Albans Hours: Monday-Friday ( 1 day a week WFH) What you want to know about this employer • An interesting International organisation with a strong focus on quality, continuous improvement and maintaining exceptionally high standards. • Warm genuine and community based culture offering a varied role where you'll have real ownership of the internal audit process and the opportunity to influence improvements across the business. Purpose of the role We're looking for an experienced Audit & Compliance professional to take day-to-day ownership of the company's Quality and Environmental Management Systems, with a particular focus on ISO 9001 and ISO 14001. Auditing will be a significant part of the role, typically two to three days each week. You'll work directly with departments across the business, reviewing processes and documentation, identifying areas for improvement and ensuring corrective actions are followed through to completion. What you'll be doing • Plan, conduct and document internal departmental audits across ISO 9001 and ISO 14001. • Review processes and documentation with departments, investigating any queries or areas of non-compliance. • Produce clear audit reports, identifying findings, improvements and corrective actions. • Maintain an audit tracker, following actions through and ensuring agreed improvements are implemented. • Manage non-conformances and support root cause analysis and corrective action plans. • Maintain audit schedules and support external ISO audits and management review meetings. • Support risk registers, compliance reporting, policies and wider quality and environmental initiatives. • Assist with GDPR, environmental reporting, supplier compliance and wider compliance activities. What we're looking for • Certified Internal Auditor for ISO 9001 and ISO 14001. • Minimum 3 years' experience within Audit, Quality or Compliance. • Strong practical experience conducting internal audits and managing corrective actions. • Excellent attention to detail with strong report writing and organisational skills. • Confident working independently and taking ownership of the audit process. • A personable and constructive approach, with the confidence to work with departments across the business and drive improvements. Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield. We are working on behalf of our client to find an experienced Audit & Compliance professional looking to take ownership of a varied and influential role.
Aug 24, 2026
Full time
Job Title: Audit & Compliance Officer - ISO 9001 and ISO 14001. Salary: £45,000-£50,000 Benefits: Excellent benefits package Location: St Albans Hours: Monday-Friday ( 1 day a week WFH) What you want to know about this employer • An interesting International organisation with a strong focus on quality, continuous improvement and maintaining exceptionally high standards. • Warm genuine and community based culture offering a varied role where you'll have real ownership of the internal audit process and the opportunity to influence improvements across the business. Purpose of the role We're looking for an experienced Audit & Compliance professional to take day-to-day ownership of the company's Quality and Environmental Management Systems, with a particular focus on ISO 9001 and ISO 14001. Auditing will be a significant part of the role, typically two to three days each week. You'll work directly with departments across the business, reviewing processes and documentation, identifying areas for improvement and ensuring corrective actions are followed through to completion. What you'll be doing • Plan, conduct and document internal departmental audits across ISO 9001 and ISO 14001. • Review processes and documentation with departments, investigating any queries or areas of non-compliance. • Produce clear audit reports, identifying findings, improvements and corrective actions. • Maintain an audit tracker, following actions through and ensuring agreed improvements are implemented. • Manage non-conformances and support root cause analysis and corrective action plans. • Maintain audit schedules and support external ISO audits and management review meetings. • Support risk registers, compliance reporting, policies and wider quality and environmental initiatives. • Assist with GDPR, environmental reporting, supplier compliance and wider compliance activities. What we're looking for • Certified Internal Auditor for ISO 9001 and ISO 14001. • Minimum 3 years' experience within Audit, Quality or Compliance. • Strong practical experience conducting internal audits and managing corrective actions. • Excellent attention to detail with strong report writing and organisational skills. • Confident working independently and taking ownership of the audit process. • A personable and constructive approach, with the confidence to work with departments across the business and drive improvements. Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield. We are working on behalf of our client to find an experienced Audit & Compliance professional looking to take ownership of a varied and influential role.
HR & Onboarding Officer Salary: £34,200 to £38,000 annum for 35 hours per week. Location: Bruce Kenrick House, 2 Killick Street, London N1 9FL Workplace Type: Hybrid Our HR function is evolving into a confident, proactive partnership model. We are integral to delivering high quality, efficient and compliant HR services, supporting a positive, values-led colleague and candidate experience across the organisation. The HR and Onboarding Officer plays a key role in delivering this. As part of a customer-focused HR service, you will ensure colleagues and candidates experience a smooth, professional and compliant journey, for the whole employee lifecycle. What the role is all about You do not need housing sector experience to succeed. What matters most is your ability to deliver high-quality HR support, provide clear and accurate advice, and manage processes efficiently with strong attention to detail: including recruitment administration, onboarding, first-line advice and core HR processes. How you'll make a difference You will contribute to organisational success by: Delivering a first-class, customer-focused HR service that is timely, accurate and compliant Ensuring a smooth and professional onboarding experience for all new starters and internal movers Providing clear and practical HR advice that supports managers to make informed decisions Supporting compliance with statutory and organisational requirements across all HR activities Your impact will be seen through a seamless onboarding journey, high-quality HR support, improved manager confidence and a positive colleague experience. How you'll do it Deliver end-to-end onboarding processes, ensuring candidates are set up for success from day one Support recruitment activity and work closely with talent acquisition and induction teams to meet business needs Ensure all pre-employment checks (e.g. DBS, Right to Work, visa sponsorship and other statutory requirements) are completed accurately and on time Provide first-line HR advice and support to managers and colleagues, resolving queries efficiently and effectively Manage a range of lower-level HR casework, applying sound judgement and ensuring consistency Produce clear, accurate correspondence and maintain high-quality HR records and data Support organisational change activities, audits and compliance requirements The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Essential: Experience of working in a HR function, delivering administrative and advisory support Proven ability to deliver a high-quality onboarding and recruitment administration process Experience providing clear and accurate HR advice to managers and colleagues Good understanding of employment law and HR best practice Strong organisational skills, with the ability to manage competing priorities without compromising quality Excellent communication skills, with the ability to explain information clearly and professionally High attention to detail with a strong focus on accuracy and compliance Desirable: CIPD Level 3 qualification or working towards it Hybrid arrangements - currently at least three days a week in our main office but more may be needed depending on work and interactions required. What's in it for you? Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary To find out more about our approach to equality, diversity and inclusion, please follow the link in the job description on our careers website, which you'll be taken to after clicking "Apply Now". Selection Process Step 1: If you are interested, please send your application now! Closing date is Thursday 27th August 2026 Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview at our Kings Cross office Friday 4th September Please submit your CV and supporting statement. Please note a supporting statement is not a cover letter. Your supporting statement (about 1,000 words long) should cover the following: your experience of delivering a high-quality onboarding and recruitment administration process your experience of providing first-line HR advice and support to managers and colleagues your experience of managing a range of lower-level HR casework, applying sound judgement and ensuring consistency This role is currently eligible for potential sponsorship in line with our Eligibility to Work policy, under the Skilled Worker visa route (SOC Code 3571). This will depend on your current right to work situation and government rules, please discuss this with a member of the HR team before you apply for the role. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team. Our email address is available in the job description on our careers website, which you'll be taken to after clicking "Apply Now". NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Aug 24, 2026
Full time
HR & Onboarding Officer Salary: £34,200 to £38,000 annum for 35 hours per week. Location: Bruce Kenrick House, 2 Killick Street, London N1 9FL Workplace Type: Hybrid Our HR function is evolving into a confident, proactive partnership model. We are integral to delivering high quality, efficient and compliant HR services, supporting a positive, values-led colleague and candidate experience across the organisation. The HR and Onboarding Officer plays a key role in delivering this. As part of a customer-focused HR service, you will ensure colleagues and candidates experience a smooth, professional and compliant journey, for the whole employee lifecycle. What the role is all about You do not need housing sector experience to succeed. What matters most is your ability to deliver high-quality HR support, provide clear and accurate advice, and manage processes efficiently with strong attention to detail: including recruitment administration, onboarding, first-line advice and core HR processes. How you'll make a difference You will contribute to organisational success by: Delivering a first-class, customer-focused HR service that is timely, accurate and compliant Ensuring a smooth and professional onboarding experience for all new starters and internal movers Providing clear and practical HR advice that supports managers to make informed decisions Supporting compliance with statutory and organisational requirements across all HR activities Your impact will be seen through a seamless onboarding journey, high-quality HR support, improved manager confidence and a positive colleague experience. How you'll do it Deliver end-to-end onboarding processes, ensuring candidates are set up for success from day one Support recruitment activity and work closely with talent acquisition and induction teams to meet business needs Ensure all pre-employment checks (e.g. DBS, Right to Work, visa sponsorship and other statutory requirements) are completed accurately and on time Provide first-line HR advice and support to managers and colleagues, resolving queries efficiently and effectively Manage a range of lower-level HR casework, applying sound judgement and ensuring consistency Produce clear, accurate correspondence and maintain high-quality HR records and data Support organisational change activities, audits and compliance requirements The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Essential: Experience of working in a HR function, delivering administrative and advisory support Proven ability to deliver a high-quality onboarding and recruitment administration process Experience providing clear and accurate HR advice to managers and colleagues Good understanding of employment law and HR best practice Strong organisational skills, with the ability to manage competing priorities without compromising quality Excellent communication skills, with the ability to explain information clearly and professionally High attention to detail with a strong focus on accuracy and compliance Desirable: CIPD Level 3 qualification or working towards it Hybrid arrangements - currently at least three days a week in our main office but more may be needed depending on work and interactions required. What's in it for you? Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary To find out more about our approach to equality, diversity and inclusion, please follow the link in the job description on our careers website, which you'll be taken to after clicking "Apply Now". Selection Process Step 1: If you are interested, please send your application now! Closing date is Thursday 27th August 2026 Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview at our Kings Cross office Friday 4th September Please submit your CV and supporting statement. Please note a supporting statement is not a cover letter. Your supporting statement (about 1,000 words long) should cover the following: your experience of delivering a high-quality onboarding and recruitment administration process your experience of providing first-line HR advice and support to managers and colleagues your experience of managing a range of lower-level HR casework, applying sound judgement and ensuring consistency This role is currently eligible for potential sponsorship in line with our Eligibility to Work policy, under the Skilled Worker visa route (SOC Code 3571). This will depend on your current right to work situation and government rules, please discuss this with a member of the HR team before you apply for the role. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team. Our email address is available in the job description on our careers website, which you'll be taken to after clicking "Apply Now". NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Location: Based in the North East, Durham & Teesside Salary: £12.75 per hour Job Type: Part-time, Permanent Working hours: 20 hours per week, Monday to Friday Reporting To: Housing Manager About the Role We are seeking a compassionate and adaptable Housing Support Officer (Peripatetic) to deliver high-quality, person-centred support to vulnerable adults across a range of locations. This is a flexible role involving travel between services, supporting tenants to maintain safe and sustainable tenancies while promoting independence, wellbeing, and social inclusion. Key Responsibilities Include: Tenant Support & Engagement Deliver tailored support to tenants with complex needs Develop and review support plans and risk assessments Support independent living skills such as budgeting and self-care Enable access to specialist services and community opportunities Build professional and trusting relationships Housing & Tenancy Management Manage a flexible caseload across multiple sites Support rent payments, budgeting, and tenancy obligations Address anti-social behaviour and tenancy issues Conduct property inspections Prevent tenancy breakdown and eviction Safeguarding & Risk Management Respond to safeguarding concerns Complete risk assessments Follow health and safety procedures Multi-Agency Working Work with local authorities and partner agencies Attend meetings and advocate for tenants Compliance & Service Delivery Travel between sites to meet service needs Complete health & safety checks Coordinate with contractors Maintain documentation and records Adapt to changing priorities About You Experience working with vulnerable adults or similar settings Knowledge of housing or tenancy sustainment Understanding of safeguarding and risk management Ability to manage workload effectively IT and record-keeping skills Compassionate and person-centred Flexible and adaptable Team player Reliable and professional Resilient Willingness to travel Additional Requirements Driving licence and access to a vehicle for business purposes Satisfactory Enhanced DBS check required Flexible to meet service needs Available to take on extra hours Company Benefits Business mileage paid at the rate of £0.55 per mile 5 weeks' holiday plus bank holidays, increasing with length of service Matched pension contributions Independent Financial Wellbeing service Health Care cash plan with Medicash Life Assurance cover equivalent to 1 years' salary
Aug 24, 2026
Full time
Location: Based in the North East, Durham & Teesside Salary: £12.75 per hour Job Type: Part-time, Permanent Working hours: 20 hours per week, Monday to Friday Reporting To: Housing Manager About the Role We are seeking a compassionate and adaptable Housing Support Officer (Peripatetic) to deliver high-quality, person-centred support to vulnerable adults across a range of locations. This is a flexible role involving travel between services, supporting tenants to maintain safe and sustainable tenancies while promoting independence, wellbeing, and social inclusion. Key Responsibilities Include: Tenant Support & Engagement Deliver tailored support to tenants with complex needs Develop and review support plans and risk assessments Support independent living skills such as budgeting and self-care Enable access to specialist services and community opportunities Build professional and trusting relationships Housing & Tenancy Management Manage a flexible caseload across multiple sites Support rent payments, budgeting, and tenancy obligations Address anti-social behaviour and tenancy issues Conduct property inspections Prevent tenancy breakdown and eviction Safeguarding & Risk Management Respond to safeguarding concerns Complete risk assessments Follow health and safety procedures Multi-Agency Working Work with local authorities and partner agencies Attend meetings and advocate for tenants Compliance & Service Delivery Travel between sites to meet service needs Complete health & safety checks Coordinate with contractors Maintain documentation and records Adapt to changing priorities About You Experience working with vulnerable adults or similar settings Knowledge of housing or tenancy sustainment Understanding of safeguarding and risk management Ability to manage workload effectively IT and record-keeping skills Compassionate and person-centred Flexible and adaptable Team player Reliable and professional Resilient Willingness to travel Additional Requirements Driving licence and access to a vehicle for business purposes Satisfactory Enhanced DBS check required Flexible to meet service needs Available to take on extra hours Company Benefits Business mileage paid at the rate of £0.55 per mile 5 weeks' holiday plus bank holidays, increasing with length of service Matched pension contributions Independent Financial Wellbeing service Health Care cash plan with Medicash Life Assurance cover equivalent to 1 years' salary
Our client is a well established medium sized IFA business based in Horsham and they are currently looking for a Technology Trainer to join the team This role is working within the Technology department assisting the IFA's using Intelligent Office and Dynamic Planner. The role The Adviser Technology Officer supports financial advisory firms within the group by delivering technology assistance, data analysis, and software training to ensure effective use of systems and high-quality client outcomes. The role combines technical support, system implementation, training delivery, and contribution to ongoing system improvements, while maintaining strong compliance standards and a focus on adviser and client needs. This is a great role for someone who has trained people in FS and has good knowledge of Intelligent Office/Dynamic Planner Would suit maybe an experienced IFA Administrator or Paraplanner looking for a change Base to £40000 plus benefits and bonus For more details call Jason at Astral
Aug 24, 2026
Full time
Our client is a well established medium sized IFA business based in Horsham and they are currently looking for a Technology Trainer to join the team This role is working within the Technology department assisting the IFA's using Intelligent Office and Dynamic Planner. The role The Adviser Technology Officer supports financial advisory firms within the group by delivering technology assistance, data analysis, and software training to ensure effective use of systems and high-quality client outcomes. The role combines technical support, system implementation, training delivery, and contribution to ongoing system improvements, while maintaining strong compliance standards and a focus on adviser and client needs. This is a great role for someone who has trained people in FS and has good knowledge of Intelligent Office/Dynamic Planner Would suit maybe an experienced IFA Administrator or Paraplanner looking for a change Base to £40000 plus benefits and bonus For more details call Jason at Astral
An exciting opportunity has arisen for an experienced Investigations Officer to join a leading London-based university within its Governance, Legal Services and Compliance function. This role plays a key part in ensuring student complaints, appeals, disciplinary and Fitness to Practise matters are managed fairly, transparently and in accordance with university regulations. You will act as a trusted adviser to stakeholders across the institution, leading complex investigations, providing expert guidance, and promoting best practice in investigation management. This is a highly visible role, contributing to procedural fairness, continuous improvement and the effective resolution of sensitive and complex casework. Role Information: Job title: Investigations Officer Department: Governance, Legal Services and Compliance Salary: £25 - 30 per hour Location: London (on site once per month) Key Responsibilities: Investigations & Case Management Independently manage a caseload of student complaints, appeals, disciplinary and Fitness to Practise investigations. Take end-to-end ownership of investigations, ensuring matters are handled impartially, thoroughly and within agreed timescales. Plan and scope investigations, identifying key issues, evidence requirements and relevant policies and procedures. Lead and advise on sensitive and complex investigations, providing expert guidance throughout the process. Evidence Gathering & Reporting Gather, review and critically assess evidence including records, correspondence, statements and supporting documentation. Analyse complex and, where necessary, conflicting evidence to reach balanced, evidence-based findings. Produce clear, accurate and high-quality investigation reports, recommendations and outcome correspondence. Maintain complete, secure and auditable case records in line with regulatory and institutional requirements. Stakeholder Management & Advisory Support Build strong working relationships with academic schools, professional services teams and senior stakeholders. Provide advice and guidance on university regulations, policies, procedures and good practice. Support formal hearings and appeals, providing guidance to panel members and managers where required. Ensure stakeholders are kept informed of case progress, outcomes and agreed actions. Training, Quality & Continuous Improvement Coach and support colleagues in conducting fair, robust and effective investigations. Deliver training, guidance and resources to improve investigation capability across the university. Monitor trends and recurring themes in casework, identifying opportunities for service and process improvement. Contribute to the development of investigation standards, policies, templates and reporting practices. Candidate Profile: Experience working within a UK Higher Education environment. Proven experience managing complex investigations, casework or dispute resolution processes. Strong understanding of complaints, appeals, disciplinary and/or Fitness to Practise procedures. Experience gathering and evaluating evidence and producing detailed investigation reports. Excellent analytical skills with the ability to make impartial, evidence-based decisions. Ability to build relationships and influence a wide range of stakeholders. Experience delivering training, guidance or coaching to support best practice. Strong organisational skills with the ability to manage competing priorities and deadlines. Formal investigation training is highly desirable. This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out. Venn Group is an equal opportunities employment agency and welcomes applications from all candidates.
Aug 24, 2026
Full time
An exciting opportunity has arisen for an experienced Investigations Officer to join a leading London-based university within its Governance, Legal Services and Compliance function. This role plays a key part in ensuring student complaints, appeals, disciplinary and Fitness to Practise matters are managed fairly, transparently and in accordance with university regulations. You will act as a trusted adviser to stakeholders across the institution, leading complex investigations, providing expert guidance, and promoting best practice in investigation management. This is a highly visible role, contributing to procedural fairness, continuous improvement and the effective resolution of sensitive and complex casework. Role Information: Job title: Investigations Officer Department: Governance, Legal Services and Compliance Salary: £25 - 30 per hour Location: London (on site once per month) Key Responsibilities: Investigations & Case Management Independently manage a caseload of student complaints, appeals, disciplinary and Fitness to Practise investigations. Take end-to-end ownership of investigations, ensuring matters are handled impartially, thoroughly and within agreed timescales. Plan and scope investigations, identifying key issues, evidence requirements and relevant policies and procedures. Lead and advise on sensitive and complex investigations, providing expert guidance throughout the process. Evidence Gathering & Reporting Gather, review and critically assess evidence including records, correspondence, statements and supporting documentation. Analyse complex and, where necessary, conflicting evidence to reach balanced, evidence-based findings. Produce clear, accurate and high-quality investigation reports, recommendations and outcome correspondence. Maintain complete, secure and auditable case records in line with regulatory and institutional requirements. Stakeholder Management & Advisory Support Build strong working relationships with academic schools, professional services teams and senior stakeholders. Provide advice and guidance on university regulations, policies, procedures and good practice. Support formal hearings and appeals, providing guidance to panel members and managers where required. Ensure stakeholders are kept informed of case progress, outcomes and agreed actions. Training, Quality & Continuous Improvement Coach and support colleagues in conducting fair, robust and effective investigations. Deliver training, guidance and resources to improve investigation capability across the university. Monitor trends and recurring themes in casework, identifying opportunities for service and process improvement. Contribute to the development of investigation standards, policies, templates and reporting practices. Candidate Profile: Experience working within a UK Higher Education environment. Proven experience managing complex investigations, casework or dispute resolution processes. Strong understanding of complaints, appeals, disciplinary and/or Fitness to Practise procedures. Experience gathering and evaluating evidence and producing detailed investigation reports. Excellent analytical skills with the ability to make impartial, evidence-based decisions. Ability to build relationships and influence a wide range of stakeholders. Experience delivering training, guidance or coaching to support best practice. Strong organisational skills with the ability to manage competing priorities and deadlines. Formal investigation training is highly desirable. This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out. Venn Group is an equal opportunities employment agency and welcomes applications from all candidates.
WASHINGTON (Ref 803 ) Permanent £35k - £38.1k pending on experience (early finish Fridays!) We are looking for an experienced and proactive HR Officer to deliver a high-quality HR service that supports both operational and business objectives. This is a broad generalist role covering the full employee lifecycle, providing expert advice, managing employee relations matters, supporting recruitment activities, and driving continuous improvement across HR processes. Key Responsibilities Manage employee relations cases, including disciplinary, grievance, absence management, investigations, and performance issues. Provide timely and practical HR advice to managers and employees on policies, procedures, and employment law. Review, develop, and maintain HR policies, procedures, and documentation. Lead recruitment and onboarding activities across the business. Support sickness absence management, occupational health processes, and employee wellbeing initiatives. Produce HR reports and workforce data to support business decision-making. Deliver training and coaching to managers on HR best practice. Identify opportunities to improve HR processes, efficiency, and compliance. About You Minimum 2 years' experience in a generalist HR role. Strong employee relations experience, including disciplinary, grievance, and absence management. Good knowledge of UK employment legislation and its practical application. Experience advising managers and employees on HR policies and procedures. Strong organisational, communication, and relationship-building skills. Confident using HR systems and Microsoft Office, particularly Excel. HR qualification or equivalent experience; CIPD Level 5 (or working towards) desirable. Experience with occupational health, wellbeing initiatives, payroll support, HR reporting, and manager training. This is an excellent opportunity for a motivated HR professional looking to make a real impact within a busy and evolving organisation.
Aug 24, 2026
Full time
WASHINGTON (Ref 803 ) Permanent £35k - £38.1k pending on experience (early finish Fridays!) We are looking for an experienced and proactive HR Officer to deliver a high-quality HR service that supports both operational and business objectives. This is a broad generalist role covering the full employee lifecycle, providing expert advice, managing employee relations matters, supporting recruitment activities, and driving continuous improvement across HR processes. Key Responsibilities Manage employee relations cases, including disciplinary, grievance, absence management, investigations, and performance issues. Provide timely and practical HR advice to managers and employees on policies, procedures, and employment law. Review, develop, and maintain HR policies, procedures, and documentation. Lead recruitment and onboarding activities across the business. Support sickness absence management, occupational health processes, and employee wellbeing initiatives. Produce HR reports and workforce data to support business decision-making. Deliver training and coaching to managers on HR best practice. Identify opportunities to improve HR processes, efficiency, and compliance. About You Minimum 2 years' experience in a generalist HR role. Strong employee relations experience, including disciplinary, grievance, and absence management. Good knowledge of UK employment legislation and its practical application. Experience advising managers and employees on HR policies and procedures. Strong organisational, communication, and relationship-building skills. Confident using HR systems and Microsoft Office, particularly Excel. HR qualification or equivalent experience; CIPD Level 5 (or working towards) desirable. Experience with occupational health, wellbeing initiatives, payroll support, HR reporting, and manager training. This is an excellent opportunity for a motivated HR professional looking to make a real impact within a busy and evolving organisation.