Kingston - Learning Centre Assistant

  • Reed
  • Kingston Upon Thames, Surrey
  • Dec 18, 2022
Full time Administration

Job Description

Are you looking for your next opportunity in 2023! Do you have experience in administration?

Fabulous interim position available for an experienced Administrator with a switched on attitude, to support my client from the 4th Jan 2023!

You will be responsible for the following:

  • Deliver help desk services in the centre, including support for students using college computers, their college accounts, software applications, mobile applications, virtual learning environment and Wi-Fi.
  • Perform frontline customer service tasks, including using the library management system and supporting the use of self-service facilities, printers and computer bookings.
  • Work as part of the LRC team to deliver the 'Ask LRC' service to students, for example: password resets and queries about using email and Office.
  • Provide guidance to students and staff on using LRC resources, both print and online, including the LRC online catalogue, books and e-books.
  • Handle payments for print credit top ups, sales and LRC charges.
  • Work as part of the LRC team to maintain purposeful learning environments throughout the centre.
  • Assist staff and students with queries in person and by telephone.

If you are confident, able to work without supervision and have a good knowledge of Microsoft packages then get in touch with Lisa Nichols NOW to hear more.