Shop Manager

We're looking for a talented and energetic Shop Manager for a new store opening in Cheltenham. Our client, an award-winning British coffee chain, would like to recruit someone with demonstrable experience of providing fantastic leadership in a retail setting, ideally food or drink.Please note: This is a permanent full-time role at the new Cheltenham shop. Shifts can include weekdays and/or weekends, so whether you're studying, have hobbies or commitments, rotas are available in advance for you to enjoy your days off. The company place great emphasis on work / life balance and strive to help you achieve that.Offering an attractive salary of up to £30,000 with a fantastic benefits package including - Unlimited free hot drinks on shifts, 70% discount on and off shift (uncapped)- Medicash - Free Dental, Optical, Physio etc. - Life assurance- Bonus Scheme The RoleAs the Shop Manager you would be responsible for leading your team in producing amazing coffee, ensuring the team delivers the highest level of customer service, that all customers have a great experience in your shop and that they feel special and valued by every member of the team.This is management at its most practical - you'll ensure your shop is clean, hygienic, comfy and welcoming at all times. You will be expected to set and reach very high standards and over-achieve on sales and profitability, inspiring your staff and overseeing the training and development of your team. The CandidateManagement / supervisory experience within a retail and / or customer service environment will be required, as will strong leadership and coaching skills. In addition, it's essential that you possess the following:- Experience in a food / drink retail environment, enthusiasm for developing welcoming hospitality settings- Proven experience of using your skillset to develop a team of people- Strong problem-solving ability, able to manage change, communicate with people from all walks of life and continually focus on our customers' needs. - An inclusive mindset, recognising and valuing that difference is good. The PackageBasic salary: Up to £30,000 for the ideal candidate plus annual bonus, great work/life balance. Additional benefits include generous staff discount scheme, Medicash scheme, free life assurance, lifestyle discounts, regular competitions and incentives, plus much more. The CompanyA British coffee house chain that originated in Cardiff, Wales in 2001, and since 2019 has been majority owned by Caffè Nero. This is a fantastic opportunity to play a key role in the company's exciting growth plans as well as develop your career as part of an ambitious award-winning business. Interested? If you think you're right for this Shop Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.IND3Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.