Support Worker

Support Worker

We are looking for new people to join the teams in the Cambridge area. If you want to start a career in Supported Housing and want to make a difference to people's lives then why not apply below and one of the team will get in touch to have a chat through the roles available.

There are various roles available including both Full time, Part time and also Relief Work (Bank Work) which gives you more flexibility of the days and times you work so is perfect to fit in around other commitments you may have.

Position: 565 Support Worker

Location: Cambridge

Hours: Various hours available

Salary: £20,203

Contract: Permanent

Closing Date: 31st December 2022

Some of the current roles available include:

• Support Assistant (Full Time 37.5hrs £21,255)
• Night Assistant (Full Time 37.5hrs £21,255 plus 10% night shift allowance)
• Support Worker (Full Time 37.5hrs £23,974)
• Relief Work (Bank Work- Flexible hours over 7 day week £10.90 per hour)
• Part time roles also available

If you would be interested in finding out more about a particular role listed above then why not apply and one of the team will give you a call to discuss further and provide an oversight of the job responsibilities for that role and discuss hours of work and shift patterns.

Introduction

These are highly varied roles in which you will have the opportunity to help people choose the life they want to live. Seeing to it that these people are able to grow, develop and achieve their goals, you will deliver support and guidance that has the scope to be life-changing. You will also support to maintain tenancies.

Every day will present you with new challenges and opportunities. That might mean you'll assist your customers in days out and social activities, and you will be there as a trusted support.

The organisation was established over 90 years ago and is one of the country's leading providers of services for people affected by homelessness and has grown to become a major provider of affordable housing in England and Scotland, with almost 56,000 homes in management and support over 12,000 people every year in the Care and Support services.

Through housing, care and support services the organisation enables people facing a wide variety of challenging circumstances to lead more resilient and independent lives.

The difference you'll make

You will be key in the day-to-day running of one of our supported housing services. We don't run care homes, so there's no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams - to dealing with the emergency services including the Police and Ambulance, when the need arises.

You'll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

So, who are you?

At times this role can be challenging but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

This role isn't for everyone, at times it's tough and at others incredibly rewarding. You will need to be resilient, empathetic and a real customer focus.

As a minimum requirement you'll need:

• An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction
• Ideally you will have experience of working with people in a customer facing environment
• An understanding of the varying needs and requirements of the customer groups that you will be supporting
• To be able to work as part of a team, and communicate confidently
• A can do attitude with the capacity to develop positive working relationships with internal colleagues and external agencies
• To be flexible, with the ability to work a shift pattern that includes days, nights and weekends
• You'll be able to use a computer, which will make keeping on top of the admin that much easier.

If you're the kind of person that wants to do a really great job and make a difference to our customers, we think you'll love it here. Sound like a challenge you'd like to take on? Then get in touch and let's talk about how you can help us transform lives and revitalise neighbourhoods.

The Benefits

• 28 days holiday, rising with length of service + statutory bank holidays per year
• Option to 'Buy' up to an extra 5 days' holiday
• 2 days paid leave on top for volunteering
• Paid overtime or Time Off in Lieu - if you do more hours than contracted hours we'll give you that time back
• Pension scheme where if you pay 6%, we'll top it up to a total of 15%
• Life Assurance equal to 3x your base pay
• Free and confidential counseling services (provided by AXA)
• Eye care scheme, £25 towards a test and £50 towards glasses or lenses needed

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

You may also have experience in areas such Care Worker, Support Worker, Support Assistant, Care Assistant, Care and Support Worker, Care and Support Assistant, Support Assistant, Bank Staff, Bank Care Assistant, Bank Support Worker, Social Care Assistant, Social Care Worker, Learning Disabilities, Disabilities, Mental Health, Health Worker, Mental Health Worker, Housing, Social Housing, Supported Housing, Relief Worker, Support Worker, Mental Health, Disability, Case Worker, Care Worker, Care and Support, Social Care.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.